Total 104 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

6%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Alison

Information Services, 1-10 employees

Less than a year

5.0
July 2023

Pro Work Flow is a great software tool to use to help clients stay organized with there projects.

Pros

Pro Work flow is an excellent software tool that helps me as a business owner, stay on track with projects and tasks. It also aids in keeping my clients organized with their businesses.

Cons

This software tool is great. I am to have it in my collection

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Natasha

Graphic Design, 11-50 employees

More than a year

4.0
January 2023

If it isn't ProWorkflow, I don't want it!

Pros

The way data is inputted and translated into reports is impressive. I can see real time job progress at all levels, including product production status, burn rate, profitability and more. Its remarkably easy to use and figure out. If I ever have questions or need assistance with a particular feature, the support team provides answers in no time. This system is adaptable and user friendly.

Cons

There are minor preferences I have about certain things but they don't hinder my experience at all. It's more about the user experience, and honestly, I am so satisfied with the system that I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

United Voice, 2-9 employees

5.0
January 2023

Working Great so far!

Pros

Its a great project management solution that has resolved several workflow challenges for our company. The help has also been fantastic. The training, general customer care, and support, much exceed our expectations. We highly suggest this software.

Cons

Nothing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

E

Ethan

Aonymous , 2-9 employees

4.0
January 2023

Awesome Project Management Software!

Pros

ProWorkflow empowers businesses to take on more projects and add to their revenue stream.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Roy

Terry marketing , 2-9 employees

4.0
January 2023

Good invoicing solution for Small Teams

Pros

Managers can view all updates and reports from a single screen which allows them to take quick action whenever it is needed.

Cons

Customer support service is poor.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

S

Susan

Miller landscape architecture , 2-9 employees

4.0
December 2022

Cost effective project management solution

Pros

This software has helped us stay organized during difficult situations. It is good in managing the workload.

Cons

The option to view the project locations on the map has been removed that is annoying.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

D

David

Element consultants Ltd , 2-9 employees

5.0
December 2022

The perfect fit to our company

Pros

It has helped us handle our business workflow, invoicing and task management.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

E

Edward

Ideal user , 2-9 employees

4.0
November 2022

Recommended

Pros

The users feedback is appreciated that is great.

Cons

None

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

J

Jack

Daniel and sons , 2-9 employees

4.0
November 2022

Reliable

Pros

This software has strong communication ties with third party vendors.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

L

Liam

Admin , 10-49 employees

4.0
October 2022

Helpful

Pros

The managers can see which team members are online and what task they are working on with the time tracking feature.

Cons

Login and logout takes time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

F

Franklin

Consultant , 2-9 employees

5.0
September 2022

Best PM Software Hands Down

Pros

It helps in finding the resources. It mark the dependencies label that makes the collaboration easier.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J

Julia

Vice president , 2-9 employees

4.0
September 2022

My favourite

Pros

The learning curve of this software is normal. It has straightforward set up.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C

Christian

Marrow Inn , 2-9 employees

5.0
August 2022

Just ok

Pros

The all data is safe and secure from internal and external threats that is best aspect about it.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

D

David

Construction, 1-10 employees

Less than a year

4.0
August 2022

Let down by not being able to access my account online

Pros

I found the software to be highly functional and I comfortably and regularly used it for all my projects.

Cons

Its frustrating not being able to access my online account!

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

2

Functionality

8

W

William

Owner , 2-9 employees

3.0
August 2022

User friendly

Pros

Their logo is pretty eye-catching.

Cons

It requires to update itself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R

Robert

Technology expert, 2-9 employees

4.0
July 2022

Awesome Platform

Pros

It has time tracking and resource allocation capabilities to facilitate companies of all sizes.

Cons

It does not copy the correct rate or assigns the same option for all files.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

E

Elizabeth

Accounting , 10-49 employees

4.0
July 2022

Soild tool for project management

Pros

This software provides the real time staff availability so managers can effectively schedule the tasks.

Cons

None.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

G

Georgia

The communicators, inc , 2-9 employees

4.0
June 2022

Flexible and Efficient

Pros

It allows users for customization of templates. It is efficient in reporting as well.

Cons

Setting up the profitability reports might take some time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

C

Conrad

Young realty , 2-9 employees

4.0
April 2022

No need to look anywhere else

Pros

The software has programs built in system that can take care of recurring tasks.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

M

Michael

Plan mark design studio, LLC , 2-9 employees

5.0
February 2022

Made our job easier

Pros

This software can set up, estimate, and implement projects for all of their clients.

Cons

It is not good for billing purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

W

Whitney

Accounting, 11-50 employees

Less than 6 months

2.0
February 2022

Not my first choice

Pros

When I joined my current company they were already using PWF primarily for storing contacts and notes about their accounts. We also occasionally utilize it for task assignments.

Cons

The software has limitations in terms of functionality, and the navigation could be improved. Exporting contacts for our new software was challenging, and unfortunately, notes couldn't be exported, resulting in a lot of extra work. The support team couldn't offer much assistance beyond what I could figure out on my own.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

5

Q

Quin

United Lopez , 2-9 employees

4.0
February 2022

We admire their work ethics

Pros

Their developers team is nice. They always listened to our requests.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Z

Zsolt

Joyprint Australia Pty Ltd, 2-9 employees

4.0
January 2022

Pretty Amazing!

Pros

ProWorkflow is an all-in-one PMS that is comprehensive and customizable. Its also quite simple and easy to use and offers excellent assistance.

Cons

There is a disconnect between the project/project request data and the quote/invoice data.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Max

Information, technology and services , 10-49 employees

3.0
January 2022

Average

Pros

The software offers professional, advanced, and enterprise plans to its users and they are billed monthly. The pricing begins at $ 20 per staff user.

Cons

The software runs slow often.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

G

Gina

Australis Medical, 2-9 employees

5.0
January 2022

Fantastic Project Management Solution!

Pros

With PWF, Project planning and task allocation are excellent tools for determining how much time to allocate to projects and tasks. Task and process templates also make it simple to plan out projects and activities. We recommend this software.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

K

Katherine

Hobbs cooperation , 2-9 employees

5.0
December 2021

Satisfactory

Pros

This software allows knowing about pending tasks that helps managers to schedule work in a way that the project deadlines are met.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

Dustin

Brenton Creative, 1 employees

3.0
December 2021

Good Experience.

Pros

Its a great software that offers a lot of inbuilt templates for projects and tasks. Tracking customers is also simple and creating your reports is easy.

Cons

With PWF, Meetings would be more useful if they appeared on the task lists. I also dont like that the calendar view is also now the only location where you may see them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

H

Hugo

Computer engineering , 10-49 employees

4.0
November 2021

Fantastic Features

Pros

It offers timesheets, task management, built-in templates, automated alerts, file sharing, contact and workflow management, reporting, etc.

Cons

The file-sharing capabilities are limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Adam

Poole finance , 2-9 employees

5.0
November 2021

We are willing to work with them again

Pros

It was a great partnership with them. They always maintained transparency throughout. They made sure the final project is error-free.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

W

Will

Construction, 1-10 employees

Less than 6 months

2.0
November 2021

Not worth the price

Pros

The software offers excellent features and provides comprehensive data reporting.

Cons

The integration with Xero is terrible and theres a lot of duplication. The invoices and quotes lack flexibility and a professional look. The software feels outdated, expensive and glitchy.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

7

F

Frode

Marketing head, 2-9 employees

5.0
November 2021

Great communication skills

Pros

There is a built-in messaging app that means teams can chat, send documents, and receive notifications related to project status.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

T

Tracey

Shepherd Services Pty Ltd , 2-9 employees

4.0
November 2021

PWF meets our companys standards

Pros

It is user-friendly software. It is a useful tool for project management, standard reporting, support service quality, email response time, and widgets.

Cons

None

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

C

Cindy

Revees fashion , 2-9 employees

5.0
November 2021

Gantt charts

Pros

The Gantt charts highlight critical timelines and pathways for all projects so any bottlenecks or delays can be caught early on.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
October 2021

An impressive software at last

Pros

This software offers seamless team integration and the ability to add custom fields also integrates smoothly with other financial software. Apart from its appealing interface I appreciate how easily it connects with zero and provides an excellent tracking tool.

Cons

Its nearly impossible to duplicate a recurring project which should be feasible considering its a monthly project. Additionally purchasing full account access for each of our 25 contractors is not cost effective since they rarely use the software except when necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dianne

Design Services Company, 2-9 employees

5.0
October 2021

We love ProWorkflow!

Pros

Its good software with a good team. I appreciate that they always take our feedback into account in order to improve the software and to make it as versatile and adaptive as possible, and they are constantly upgrading and improving the system. So far, everything has gone pretty smoothly for us with PWF.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G

Georgia

The Communicators, Inc, 10-49 employees

4.0
September 2021

Flexible and Efficient!

Pros

We chose ProWorkflow because we wanted to monitor project expected hours to actual hours and view the outcomes in a clear graphic manner. PWF has gone above and beyond our expectations in this regard. Its highly flexible and efficient in terms of customization and reporting. We recommend PWF to all our colleagues.

Cons

Setting up the profitability reports might take some time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

S

Susan

Miller Landscape Architecture, 2-9 employees

5.0
September 2021

Cost Effective Project Management Solution!

Pros

I appreciate that PWF has helped us stay organized and work more efficiently as our workload and the number of projects have increased. Also, the customer service is exceptional.

Cons

I dont like that the option to show project locations on a map has been removed, which was formerly accessible.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

M

Michael

Plan mark Design Studio, LLC, 2-9 employees

4.0
August 2021

Made our job easier!

Pros

I like that with PWF, we can set up, estimate, and implement projects for all of our various clients, all the way to the final invoice. Also, I appreciate that our teams are created for each project, allowing us to take full advantage of PWFs communication and file-sharing facilities.

Cons

Proworkflow is not an option if you want a more complex system for proposals and billing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

T

Tracey

Shepherd Services Pty Ltd, 10-49 employees

4.0
August 2021

PWF meets our companys standards.

Pros

Overall, we are pleased with the product and would gladly suggest it to others as one of the better options available. Project management, job scheduling, standard reporting, support service quality, email response times, timesheets, and widgets.

Cons

I dont like that there is no way to keep track of a persons hourly wage. It would be fantastic if this could be included. Also, It would be really useful to be able to view the status of the expenditure on the front page.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

D

David

Element Consultants Ltd, 2-9 employees

5.0
August 2021

The perfect fit to our company!

Pros

Proworkflow is fantastic! It helps us handle our workflow, invoicing, project management, and so much more. I like that with ProWorkflow, we are perfectly organized. We can also scale up our firm without difficulty using this system.

Cons

Nothing, I dont like about this system! Works like a charm.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Justin

The MSR Group, 10-49 employees

5.0
August 2021

Intuitive solution for Project Managers and Team Members.

Pros

All the staff members love how well-designed and how simple it is to use. Users may choose from a variety of workflows, such as entering Time Spent because there is so much freedom. What I enjoy best is how quick and simple it is to switch between the various screens. Also, I like that at any moment, a PWF account representative is accessible for fast inquiries and training. All of this is in addition to the softwares total cost is a total win!

Cons

NA

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Y

Yogini

Computer Software, 11-50 employees

Less than 6 months

5.0
May 2021

Easy and efficient .

Pros

Among the myriad of project management platforms this one is by far the easiest to use. The user interface (UI) is intuitive, allowing me to navigate without requiring extensive training. I can effortlessly track multiple projects simultaneously, follow up on progress and assign tasks as needed.

Cons

Theres limited automation, and some repetitive tasks should be automated. Integration with third-party software is not seamless, and being a stand alone product is a disadvantage for ProWorkflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Melanie

Market Research, 51-100 employees

More than a year

4.0
March 2021

PWF Review

Pros

What I like most about this software is its task management, organization and collaboration features. Additionally we were able to seamlessly integrate the tool with Salesforce which has been highly beneficial.

Cons

The UI could be improved to have a more polished and professional feel

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sally-Anne

Management Consulting, 1-10 employees

More than a year

5.0
March 2021

Excellent timke tracking software with Great Customer Service

Pros

Proworkflow is simple to use and the customer service is exceptional. It enables us to efficiently manage client engagements and individual tasks while serving as an excellent tool for recording and billing time.

Cons

I believe the only way to record expected hours worked for part time and casual staff is to mark the days they don't work as "out of office" or "vacation" This makes it challenging to manage projects against available staff time in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zsolt

Printing, 1-10 employees

More than a year

5.0
March 2021

Customisable perfection

Pros

I have been a subscriber since 2011 and over the years ProWorkFlow has introduced numerous new functions. One feature I love is the ability to add custom fields which has proven to be very helpful. The quote and invoice module, along with the seamless Xero integration, are crucial for our operations. I cannot imagine running my company without PWF.

Cons

Possible improvements can be: - direct email import to projects - a slightly more advanced Fixed Cost Items list editor - thumbnails for the images

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jake

Marketing and Advertising, 11-50 employees

Less than a year

4.0
March 2021

Review

Pros

Collaborating on projects is a breeze with this software.

Cons

Reporting can be challenging, cluttered and hard to read in the table format.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Chris

Design, 1-10 employees

More than a year

5.0
March 2021

Easily the best workflow tool for the design industry

Pros

I have been using ProWorkFlow for many years and find it incredibly easy to use. The time saving features for invoicing and quoting management are invaluable. It's a perfect fit for my industry, whether I am a solo entrepreneur or part of a large agency.

Cons

It does lack some flexibility in the layout and I did love to see a mobile application. The mobile version isn't that great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Johnna

Banking, 500+ employees

More than a year

4.0
March 2021

Very easy to use project management software

Pros

The user friendliness and intuitive design are remarkable. I particularly love the recent upgrade that introduced drag and drop functionality for task ordering.

Cons

I have a feeling that I could utilize it even better and more efficiently than I currently am.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Aaron

Marketing and Advertising, 51-100 employees

More than a year

4.0
March 2021

Solid Insights!

Pros

This software offers a wide range of reports that help me accurately track client work and monitor my teams time

Cons

Deploying reports is not easy. While the filters are great the setup process is complex.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

F

Farhad

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0
March 2021

Farhad's honest review

Pros

Ease of use and operation are key and ProWorkflow has successfully delivered on that front. The software is incredibly intuitive allowing users to navigate it effortlessly.

Cons

Finding finished tasks is not as easy as it seems and people often struggle to locate them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8