Total 104 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

6%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

W

Whitney

Accounting, 11-50 employees

Less than 6 months

2.0
February 2022

Not my first choice

Pros

When I joined my current company they were already using PWF primarily for storing contacts and notes about their accounts. We also occasionally utilize it for task assignments.

Cons

The software has limitations in terms of functionality, and the navigation could be improved. Exporting contacts for our new software was challenging, and unfortunately, notes couldn't be exported, resulting in a lot of extra work. The support team couldn't offer much assistance beyond what I could figure out on my own.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

5

Q

Quin

United Lopez , 2-9 employees

4.0
February 2022

We admire their work ethics

Pros

Their developers team is nice. They always listened to our requests.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Z

Zsolt

Joyprint Australia Pty Ltd, 2-9 employees

4.0
January 2022

Pretty Amazing!

Pros

ProWorkflow is an all-in-one PMS that is comprehensive and customizable. Its also quite simple and easy to use and offers excellent assistance.

Cons

There is a disconnect between the project/project request data and the quote/invoice data.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Max

Information, technology and services , 10-49 employees

3.0
January 2022

Average

Pros

The software offers professional, advanced, and enterprise plans to its users and they are billed monthly. The pricing begins at $ 20 per staff user.

Cons

The software runs slow often.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

G

Gina

Australis Medical, 2-9 employees

5.0
January 2022

Fantastic Project Management Solution!

Pros

With PWF, Project planning and task allocation are excellent tools for determining how much time to allocate to projects and tasks. Task and process templates also make it simple to plan out projects and activities. We recommend this software.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

K

Katherine

Hobbs cooperation , 2-9 employees

5.0
December 2021

Satisfactory

Pros

This software allows knowing about pending tasks that helps managers to schedule work in a way that the project deadlines are met.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

Dustin

Brenton Creative, 1 employees

3.0
December 2021

Good Experience.

Pros

Its a great software that offers a lot of inbuilt templates for projects and tasks. Tracking customers is also simple and creating your reports is easy.

Cons

With PWF, Meetings would be more useful if they appeared on the task lists. I also dont like that the calendar view is also now the only location where you may see them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

H

Hugo

Computer engineering , 10-49 employees

4.0
November 2021

Fantastic Features

Pros

It offers timesheets, task management, built-in templates, automated alerts, file sharing, contact and workflow management, reporting, etc.

Cons

The file-sharing capabilities are limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Adam

Poole finance , 2-9 employees

5.0
November 2021

We are willing to work with them again

Pros

It was a great partnership with them. They always maintained transparency throughout. They made sure the final project is error-free.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

W

Will

Construction, 1-10 employees

Less than 6 months

2.0
November 2021

Not worth the price

Pros

The software offers excellent features and provides comprehensive data reporting.

Cons

The integration with Xero is terrible and theres a lot of duplication. The invoices and quotes lack flexibility and a professional look. The software feels outdated, expensive and glitchy.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

7

F

Frode

Marketing head, 2-9 employees

5.0
November 2021

Great communication skills

Pros

There is a built-in messaging app that means teams can chat, send documents, and receive notifications related to project status.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

T

Tracey

Shepherd Services Pty Ltd , 2-9 employees

4.0
November 2021

PWF meets our companys standards

Pros

It is user-friendly software. It is a useful tool for project management, standard reporting, support service quality, email response time, and widgets.

Cons

None

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

C

Cindy

Revees fashion , 2-9 employees

5.0
November 2021

Gantt charts

Pros

The Gantt charts highlight critical timelines and pathways for all projects so any bottlenecks or delays can be caught early on.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
October 2021

An impressive software at last

Pros

This software offers seamless team integration and the ability to add custom fields also integrates smoothly with other financial software. Apart from its appealing interface I appreciate how easily it connects with zero and provides an excellent tracking tool.

Cons

Its nearly impossible to duplicate a recurring project which should be feasible considering its a monthly project. Additionally purchasing full account access for each of our 25 contractors is not cost effective since they rarely use the software except when necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dianne

Design Services Company, 2-9 employees

5.0
October 2021

We love ProWorkflow!

Pros

Its good software with a good team. I appreciate that they always take our feedback into account in order to improve the software and to make it as versatile and adaptive as possible, and they are constantly upgrading and improving the system. So far, everything has gone pretty smoothly for us with PWF.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G

Georgia

The Communicators, Inc, 10-49 employees

4.0
September 2021

Flexible and Efficient!

Pros

We chose ProWorkflow because we wanted to monitor project expected hours to actual hours and view the outcomes in a clear graphic manner. PWF has gone above and beyond our expectations in this regard. Its highly flexible and efficient in terms of customization and reporting. We recommend PWF to all our colleagues.

Cons

Setting up the profitability reports might take some time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

S

Susan

Miller Landscape Architecture, 2-9 employees

5.0
September 2021

Cost Effective Project Management Solution!

Pros

I appreciate that PWF has helped us stay organized and work more efficiently as our workload and the number of projects have increased. Also, the customer service is exceptional.

Cons

I dont like that the option to show project locations on a map has been removed, which was formerly accessible.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

M

Michael

Plan mark Design Studio, LLC, 2-9 employees

4.0
August 2021

Made our job easier!

Pros

I like that with PWF, we can set up, estimate, and implement projects for all of our various clients, all the way to the final invoice. Also, I appreciate that our teams are created for each project, allowing us to take full advantage of PWFs communication and file-sharing facilities.

Cons

Proworkflow is not an option if you want a more complex system for proposals and billing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

T

Tracey

Shepherd Services Pty Ltd, 10-49 employees

4.0
August 2021

PWF meets our companys standards.

Pros

Overall, we are pleased with the product and would gladly suggest it to others as one of the better options available. Project management, job scheduling, standard reporting, support service quality, email response times, timesheets, and widgets.

Cons

I dont like that there is no way to keep track of a persons hourly wage. It would be fantastic if this could be included. Also, It would be really useful to be able to view the status of the expenditure on the front page.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

D

David

Element Consultants Ltd, 2-9 employees

5.0
August 2021

The perfect fit to our company!

Pros

Proworkflow is fantastic! It helps us handle our workflow, invoicing, project management, and so much more. I like that with ProWorkflow, we are perfectly organized. We can also scale up our firm without difficulty using this system.

Cons

Nothing, I dont like about this system! Works like a charm.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10