Total 104 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars35%
3
Stars6%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Whitney
Accounting, 11-50 employees
Less than 6 months
“Not my first choice
Pros
When I joined my current company they were already using PWF primarily for storing contacts and notes about their accounts. We also occasionally utilize it for task assignments.
Cons
The software has limitations in terms of functionality, and the navigation could be improved. Exporting contacts for our new software was challenging, and unfortunately, notes couldn't be exported, resulting in a lot of extra work. The support team couldn't offer much assistance beyond what I could figure out on my own.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Quin
United Lopez , 2-9 employees
“We admire their work ethics
Pros
Their developers team is nice. They always listened to our requests.
Cons
None
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Zsolt
Joyprint Australia Pty Ltd, 2-9 employees
“Pretty Amazing!
Pros
ProWorkflow is an all-in-one PMS that is comprehensive and customizable. Its also quite simple and easy to use and offers excellent assistance.
Cons
There is a disconnect between the project/project request data and the quote/invoice data.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Max
Information, technology and services , 10-49 employees
“Average
Pros
The software offers professional, advanced, and enterprise plans to its users and they are billed monthly. The pricing begins at $ 20 per staff user.
Cons
The software runs slow often.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
6
Gina
Australis Medical, 2-9 employees
“Fantastic Project Management Solution!
Pros
With PWF, Project planning and task allocation are excellent tools for determining how much time to allocate to projects and tasks. Task and process templates also make it simple to plan out projects and activities. We recommend this software.
Cons
Nothing to complain about.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Katherine
Hobbs cooperation , 2-9 employees
“Satisfactory
Pros
This software allows knowing about pending tasks that helps managers to schedule work in a way that the project deadlines are met.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dustin
Brenton Creative, 1 employees
“Good Experience.
Pros
Its a great software that offers a lot of inbuilt templates for projects and tasks. Tracking customers is also simple and creating your reports is easy.
Cons
With PWF, Meetings would be more useful if they appeared on the task lists. I also dont like that the calendar view is also now the only location where you may see them.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Hugo
Computer engineering , 10-49 employees
“Fantastic Features
Pros
It offers timesheets, task management, built-in templates, automated alerts, file sharing, contact and workflow management, reporting, etc.
Cons
The file-sharing capabilities are limited.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Adam
Poole finance , 2-9 employees
“We are willing to work with them again
Pros
It was a great partnership with them. They always maintained transparency throughout. They made sure the final project is error-free.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Will
Construction, 1-10 employees
Less than 6 months
“Not worth the price
Pros
The software offers excellent features and provides comprehensive data reporting.
Cons
The integration with Xero is terrible and theres a lot of duplication. The invoices and quotes lack flexibility and a professional look. The software feels outdated, expensive and glitchy.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
7
Frode
Marketing head, 2-9 employees
“Great communication skills
Pros
There is a built-in messaging app that means teams can chat, send documents, and receive notifications related to project status.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Tracey
Shepherd Services Pty Ltd , 2-9 employees
“PWF meets our companys standards
Pros
It is user-friendly software. It is a useful tool for project management, standard reporting, support service quality, email response time, and widgets.
Cons
None
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Cindy
Revees fashion , 2-9 employees
“Gantt charts
Pros
The Gantt charts highlight critical timelines and pathways for all projects so any bottlenecks or delays can be caught early on.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“An impressive software at last
Pros
This software offers seamless team integration and the ability to add custom fields also integrates smoothly with other financial software. Apart from its appealing interface I appreciate how easily it connects with zero and provides an excellent tracking tool.
Cons
Its nearly impossible to duplicate a recurring project which should be feasible considering its a monthly project. Additionally purchasing full account access for each of our 25 contractors is not cost effective since they rarely use the software except when necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dianne
Design Services Company, 2-9 employees
“We love ProWorkflow!
Pros
Its good software with a good team. I appreciate that they always take our feedback into account in order to improve the software and to make it as versatile and adaptive as possible, and they are constantly upgrading and improving the system. So far, everything has gone pretty smoothly for us with PWF.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Georgia
The Communicators, Inc, 10-49 employees
“Flexible and Efficient!
Pros
We chose ProWorkflow because we wanted to monitor project expected hours to actual hours and view the outcomes in a clear graphic manner. PWF has gone above and beyond our expectations in this regard. Its highly flexible and efficient in terms of customization and reporting. We recommend PWF to all our colleagues.
Cons
Setting up the profitability reports might take some time.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Susan
Miller Landscape Architecture, 2-9 employees
“Cost Effective Project Management Solution!
Pros
I appreciate that PWF has helped us stay organized and work more efficiently as our workload and the number of projects have increased. Also, the customer service is exceptional.
Cons
I dont like that the option to show project locations on a map has been removed, which was formerly accessible.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Michael
Plan mark Design Studio, LLC, 2-9 employees
“Made our job easier!
Pros
I like that with PWF, we can set up, estimate, and implement projects for all of our various clients, all the way to the final invoice. Also, I appreciate that our teams are created for each project, allowing us to take full advantage of PWFs communication and file-sharing facilities.
Cons
Proworkflow is not an option if you want a more complex system for proposals and billing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Tracey
Shepherd Services Pty Ltd, 10-49 employees
“PWF meets our companys standards.
Pros
Overall, we are pleased with the product and would gladly suggest it to others as one of the better options available. Project management, job scheduling, standard reporting, support service quality, email response times, timesheets, and widgets.
Cons
I dont like that there is no way to keep track of a persons hourly wage. It would be fantastic if this could be included. Also, It would be really useful to be able to view the status of the expenditure on the front page.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
David
Element Consultants Ltd, 2-9 employees
“The perfect fit to our company!
Pros
Proworkflow is fantastic! It helps us handle our workflow, invoicing, project management, and so much more. I like that with ProWorkflow, we are perfectly organized. We can also scale up our firm without difficulty using this system.
Cons
Nothing, I dont like about this system! Works like a charm.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
