Total 104 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

6%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Justin

The MSR Group, 10-49 employees

5.0
August 2021

Intuitive solution for Project Managers and Team Members.

Pros

All the staff members love how well-designed and how simple it is to use. Users may choose from a variety of workflows, such as entering Time Spent because there is so much freedom. What I enjoy best is how quick and simple it is to switch between the various screens. Also, I like that at any moment, a PWF account representative is accessible for fast inquiries and training. All of this is in addition to the softwares total cost is a total win!

Cons

NA

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Y

Yogini

Computer Software, 11-50 employees

Less than 6 months

5.0
May 2021

Easy and efficient .

Pros

Among the myriad of project management platforms this one is by far the easiest to use. The user interface (UI) is intuitive, allowing me to navigate without requiring extensive training. I can effortlessly track multiple projects simultaneously, follow up on progress and assign tasks as needed.

Cons

Theres limited automation, and some repetitive tasks should be automated. Integration with third-party software is not seamless, and being a stand alone product is a disadvantage for ProWorkflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Melanie

Market Research, 51-100 employees

More than a year

4.0
March 2021

PWF Review

Pros

What I like most about this software is its task management, organization and collaboration features. Additionally we were able to seamlessly integrate the tool with Salesforce which has been highly beneficial.

Cons

The UI could be improved to have a more polished and professional feel

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sally-Anne

Management Consulting, 1-10 employees

More than a year

5.0
March 2021

Excellent timke tracking software with Great Customer Service

Pros

Proworkflow is simple to use and the customer service is exceptional. It enables us to efficiently manage client engagements and individual tasks while serving as an excellent tool for recording and billing time.

Cons

I believe the only way to record expected hours worked for part time and casual staff is to mark the days they don't work as "out of office" or "vacation" This makes it challenging to manage projects against available staff time in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zsolt

Printing, 1-10 employees

More than a year

5.0
March 2021

Customisable perfection

Pros

I have been a subscriber since 2011 and over the years ProWorkFlow has introduced numerous new functions. One feature I love is the ability to add custom fields which has proven to be very helpful. The quote and invoice module, along with the seamless Xero integration, are crucial for our operations. I cannot imagine running my company without PWF.

Cons

Possible improvements can be: - direct email import to projects - a slightly more advanced Fixed Cost Items list editor - thumbnails for the images

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jake

Marketing and Advertising, 11-50 employees

Less than a year

4.0
March 2021

Review

Pros

Collaborating on projects is a breeze with this software.

Cons

Reporting can be challenging, cluttered and hard to read in the table format.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Chris

Design, 1-10 employees

More than a year

5.0
March 2021

Easily the best workflow tool for the design industry

Pros

I have been using ProWorkFlow for many years and find it incredibly easy to use. The time saving features for invoicing and quoting management are invaluable. It's a perfect fit for my industry, whether I am a solo entrepreneur or part of a large agency.

Cons

It does lack some flexibility in the layout and I did love to see a mobile application. The mobile version isn't that great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Johnna

Banking, 500+ employees

More than a year

4.0
March 2021

Very easy to use project management software

Pros

The user friendliness and intuitive design are remarkable. I particularly love the recent upgrade that introduced drag and drop functionality for task ordering.

Cons

I have a feeling that I could utilize it even better and more efficiently than I currently am.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Aaron

Marketing and Advertising, 51-100 employees

More than a year

4.0
March 2021

Solid Insights!

Pros

This software offers a wide range of reports that help me accurately track client work and monitor my teams time

Cons

Deploying reports is not easy. While the filters are great the setup process is complex.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

F

Farhad

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0
March 2021

Farhad's honest review

Pros

Ease of use and operation are key and ProWorkflow has successfully delivered on that front. The software is incredibly intuitive allowing users to navigate it effortlessly.

Cons

Finding finished tasks is not as easy as it seems and people often struggle to locate them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Arthur

Mental Health Care, 11-50 employees

More than a year

4.0
March 2021

EXELLENT PRODUCT FOR OFFICE MANGEMENT AND TASK MANAGEMENT

Pros

The ease of use is incredible and navigating through the system is a breeze. I particularly enjoy the tag features.

Cons

Reporting could use improvement and communication and a more mobile friendly experience such as an app, should be considered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Bharat

Electrical/Electronic Manufacturing, 51-100 employees

Less than 6 months

5.0
March 2021

user friendly tracking system

Pros

Its effortless to operate providing a comprehensive overview of projects, time flow and monitoring.

Cons

The search function could have been more versatile

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hayley

Graphic Design, 11-50 employees

More than a year

5.0
March 2021

QA Graphics-Pro Work Flow Review

Pros

I really like the ease of functionality provided by this software. Being able to toggle between my work and my users is convenient and the ability to categorize projects and tasks is helpful. The archive function is amazing and user friendly. Communication between customers and my staff is smooth and customers can respond directly via email without the need to remember additional login credentials. The available reporting options for staff time reporting and monthly project updates are also highly valued.

Cons

The app could use some improvement. Personally I do not use it much and my clients tend to avoid it as well. Navigating to specific projects is a bit challenging and the interface differs significantly from the website, making it difficult to guide clients to the right place.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

Diane

Higher Education, 500+ employees

Less than a year

4.0
March 2021

Everything in one place

Pros

Having all communication, relevant files and contacts in one place is fantastic. The software was easy to learn and customization is very easy.

Cons

Tracking correspondence back to find a specific response is difficult. In the last update the color scheme was changed to a much lighter palette. I find it hard to identify section starts without the shaded areas as reference points. I wish there were quick links to jump between sections instead of scrolling through tasks, quotes, description, contacts etc Especially on large projects with extensive correspondence.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Marketing and Advertising, 51-100 employees

Less than a year

5.0
March 2021

A Flighty Employee's Dream

Pros

Although learning the software was initially challenging once I grasped the basics, ProWorkflow significantly improved our work process. My team now consistently meets deadlines thanks to task prioritization and easy access to documents and team messages. It serves as a centralized portal for providing direction, uploading content and addressing queries within the department.

Cons

As mentioned earlier ProWorkflow initially appears overly detailed and was overwhelming to learn. However a significant part of this was transitioning from the overly simplistic and limited software we had been using for years.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

E

Elizabeth

Hospital & Health Care, 51-100 employees

More than a year

3.0
March 2021

My Review

Pros

The software allows me to effectively and efficiently track my projects.

Cons

Sometimes it changes unexpectedly due to something happening in the background. It would be great if time changes (like daylight saving) could happen automatically.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Dustin

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2021

Choosing To Use ProWorkFlow Was A No-Brainer!

Pros

ProWorkFlow keeps me organized and enables me to track project progress and time spent on each project.

Cons

I do not have any particular dislikes. The software offers so much functionality that I do not fully utilize. It would be helpful to have more tutorials to better understand its workings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elise

Hospital & Health Care, 51-100 employees

More than a year

5.0
March 2021

Like the new features

Pros

All the project information is consolidated in one place.

Cons

Linking projects is not easy and searching for similar titles does not provide visibility into other projects with the same name. It would be highly beneficial to have a tab or client profile page where I can access all the projects related to that client.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Scott

Insurance, 500+ employees

More than a year

5.0
March 2021

Best combination of features and ease of use

Pros

The user interface is fantastic as it is featuring a clean and intuitive design. Navigating the software is also very simple resulting in a short learning curve for all users. In the past we struggled with low adoption rates when deploying other work/project management software, which were complex and required significant time to learn. However, with PWF, the features are intuitively placed, allowing basic users to be effective after just a few minutes of hands on exploration. Our adoption rate significantly improved after deploying PWF.

Cons

Compared to larger competitors the feature set may be slightly less robust. However depending on individual needs, it can still be a suitable option. While other software may have some additional features they were less critical for us. My only complaint is that the softwares development has been inconsistent. We have been using PWF for almost five years now and only recently have we seen regular deployments of improvements. Nevertheless we initially chose PWF based on its features. So the new improvements are a bonus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Joshua

Design, 1-10 employees

More than a year

5.0
March 2021

Excellent tool for keeping track of jobs I am working on and time used.

Pros

It provides a simplest way to keep track of multiple jobs I am simultaneously working on and accurately track my hours. It serves as a valuable central resource allowing me to easily retrieve information from projects I worked on years ago.

Cons

Sometimes there seem to be connectivity issues which requires me to switch to VPN to re establish a connection with the software. I am not sure if its on your end or mine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10