Total 104 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

6%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tyler

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2021

ProWorkflow is the staple of our agency

Pros

What I find most appealing about PWF is its user friendliness. Its incredibly easy to learn and I can train new employees on project tracking and time logging in a matter of minutes. The billing feature is another standout that allows seamless tracking and generation of billable hours.

Cons

The Summary page which is the initial landing page upon opening the website is a feature I find least appealing. It can be intimidating to see a list of 24 overdue tasks right at the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Architecture & Planning, 1-10 employees

More than a year

5.0
February 2021

ProWorkflow - 4 year user

Pros

Our primary reason for selecting ProWorkflow was to track project estimated hours versus actual hours in a clear graphical format. PWF has exceeded our expectations. As our workload and number of projects increased PWF has helped us stay organized and work more efficiently. The customer service is outstanding, with readily available account representatives for quick questions and training. All of this is included in the software's overall cost.

Cons

Setting up profitability reports can be a bit time consuming. Also a previous feature that allowed project locations to be shown on a map is no longer available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elliott

Accounting, 1-10 employees

More than a year

5.0
February 2021

Amazing Project Management Tool for Small Businesses

Pros

The software is easy to navigate and its layout and functionality for time tracking and project management (tasks/project deadlines) are excellent. The support team is always available and offers assistance, suggestions and new features.

Cons

Customizing reports in the reporting section is challenging without assistance from ProWorkflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rik

Design, 1-10 employees

More than a year

5.0
February 2021

Fantastic

Pros

The software offers projects, tasks, task templates, categories a built in Gantt chart (which customers love), customer tracking, the ability to build custom reports and multiple built-in time tracking options. It integrates smoothly with Zapier.

Cons

It integrates with QuickBooks desktop but I did not like how it transferred over hours and rates. ProWorkflow relies on hover menus to maintain a clean interface but if you are not familiar with where to click you might miss out on functionality. The color contrast is very light, which can be challenging for older eyes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Human Resources, 1-10 employees

Less than a year

4.0
February 2021

Consultant Use

Pros

As a user working with multiple clients and concurrent projects ProWorkflow is the best system I have used so far. Its easy to use without requiring extensive training. Setting up projects and tasks, including deadlines become the simplest work. The reporting function, although a bit cumbersome is useful. The recent addition of the dashboard has significantly improved project visibility and management.

Cons

The reporting function takes a bit of time to get used to especially when segmenting reports by different clients but it has recently been improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jenna

Legal Services, 1-10 employees

More than a year

5.0
February 2021

Great software for project managers of clients in the immigration advice sector

Pros

I really like the ability to add customized template tasks and the client portal is of utmost importance to me. I absolutely love it!

Cons

I wish it were easier to manage client files that are added and that the interface in this section had a more prominent display.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2021

Best PM Software Hands-Down

Pros

Its incredibly user friendly and the customer support is excellent. The training videos and onboarding process are great resources. The software offers robust features at a reasonable price.

Cons

Specifically for marketing/advertising agencies having a client proofing/review feature would be fantastic. along with improved asset management tailored to specific projects/clients. A more comprehensive client portal would also be highly beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Construction, 11-50 employees

More than a year

5.0
February 2021

Helped us maintain and increase our business expedentially

Pros

It enables me to maintain projects and expand my business. I have real time access to the status and history of any project.

Cons

In the task section the current feature is not working optimally for me. Previously there was an option to add a single task but now there are only two options: duplicate task and add task template. I would appreciate it if the feature to add a single task could be reintroduced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

CHUCK

Design, 1-10 employees

More than a year

4.0
February 2021

SOME FEATURES THAT ARE CRITICAL

Pros

The visual time sheet view of the day allows for effective time tracking and management.

Cons

I wish the Gantt chart system was user friendly and allowed for exporting and sharing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

S

Sarah

Graphic Design, 1-10 employees

Less than a year

5.0
February 2021

ProWorkflow is the best task management tool

Pros

Its easy to use, customize and track time and projects. The seamless integration with Xero is fantastic. I love it. I have tested many demos and this task management system stands out. It has attractive interface, accuracy and great support. I would rate it 9.8/10.

Cons

Unfortunately there is no pause button on the timer. When invoices transfer to Xero, they retain the hourly rate, preventing me from activating auto invoice reminders in Xero unless I remove the rate from each task individually (which I don't have time for). There could be improvements made to large scale project management and team communication tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

N

Nikita

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2021

Happy User Since 2011

Pros

ProWorkFlow is irreplaceable for our business. Its incredibly easy to use and keeps our projects and tasks organized and manageable. Clients appreciate the transparency it offers, allowing them to track their projects progress. Our employees find it helpful as it clearly outlines their daily tasks. We can prioritize and set deadlines for tasks, adapting the software to our evolving business processes over the years.

Cons

One aspect that could be improved or enhanced is the option to create auto generated reports. This way, we could send a monthly report automatically to our clients, showcasing all the tasks/jobs completed allowing them to easily see what work was done for them over the month.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Architecture & Planning, 1-10 employees

More than a year

5.0
February 2021

Pwf for architects

Pros

With a link to Outlook, I can manage my two agendas seamlessly.

Cons

I believe the billing and invoicing process could offer more flexibility. I would like to have more control over my billing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
May 2020

Team get it Done

Pros

I love the collaborative aspect of this software which enables easy tracking of hours, file sharing and communication within specific jobs.

Cons

We collaborate with numerous independent contractors and would like to grant them more access within the job. Unfortunately we are required to add them as employees to achieve this and that is not ideal.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
April 2020

ProWorkflow

Pros

The customer support is excellent, and the software is a valuable tool for both solo work and team collaboration.

Cons

It would be fantastic if data automation were possible. The notification feature has room for improvement as it currently relies on being tagged to receive notifications about new actions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michael

Architecture & Planning, 1-10 employees

Less than a year

5.0
February 2020

Keeps Management Simple

Pros

ProWorkFlow requires minimal effort to stay on top of my business. The importance of this aspect is often overlooked. Setting up quotes and invoices takes just a few minutes and project creation and task addition can be done on the go with minimal time investment. The software provides resource scheduling impact even before completing the setup. I cannot emphasize enough how invaluable this tool has been in streamlining operations without overwhelming us.

Cons

If you require a more advanced system for proposals and invoices ProWorkFlow may not meet your needs. While it offers some flexibility to customize quotes and send invoices directly to QuickBooks/Xero, it falls short in providing multi page templates for terms and conditions percentage invoicing, or progress billing. These aspects may need to be handled manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Melissa

Marketing and Advertising, 11-50 employees

Less than a year

4.0
November 2019

Good for time tracking and capturing all projects

Pros

Time tracking and maintaining a log of current and past jobs are effortless with this software. It was easy to learn and integrate into my daily workflow.

Cons

I find that there are multiple steps involved in accomplishing tasks such as selecting various options and clicking specific buttons. This sometimes feel redundant or unnecessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

NATALIE

Accounting, 11-50 employees

Less than a year

5.0
September 2019

Proworkflow

Pros

The software excels in helping us monitor our employees time budgets and aiding in project management.

Cons

The inability to set up different permissions per employee is one of the major complaint I have with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
August 2019

Great program for great value

Pros

I have recently tested several project management software and ProWorkFlow stands out. Its organized and sleek user interface, visual task prioritization, task status and time tracking are impressive. The interface surpasses most other software I have tried. it offers cost efficiency for smaller teams compared to other alternatives, with many similar features. Although tutorials are available the majority of features are easy to grasp.

Cons

There are a few bugs and issues that need to be addressed.but the development team seems actively engaged in resolving them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
July 2019

Straight to the point solution

Pros

It provides excellent support for Agile sprints clearly reflecting the products design with a focus on the Agile methodology. It offers a wide range of tools and features for working on sprints and fast paced projects. The milestone and Kanban visualization are impressive. As mentioned earlier, it directs attention to the most critical aspects succinctly and it offers great value for money.

Cons

The software lacks comprehensive support for various invoicing scenarios which would be valuable for projects requiring follow on funding or fractional/incremental payments. Moreover it could benefit from improved communication capabilities with colleagues and third parties outside the platform especially when interacting with non registered clients.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R

Ryan

Human Resources, 1-10 employees

More than a year

5.0
March 2019

Excellent Workflow system

Pros

I find the software incredibly easy to use and it seamlessly integrates with my Gmail account. Whenever my resume writer and I exchange documents, the system alerts us, ensuring efficient collaboration. I highly recommend this system for businesses of any size. It excels at tracking progress with clients and streamlining the process.

Cons

Honestly I have no complaints about the system. Its truly amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10