Total 104 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

6%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Matt

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
March 2021

PWF

Pros

This program is the simplest and most comprehensive system we have utilized to manage ministry of health funding requests with Enable NZ. The ability to attach and follow the flow of reports and information is fantastic.

Cons

It is frustrating that when EMS advisors finish with a client it removes the client from the system for me. I often rely on the information for managing patients equipment or housing alterations and it disappears suddenly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

Pavel

Construction, 11-50 employees

More than a year

4.0
March 2021

Review By Paul from DBJ Furniture

Pros

It has good scheduling capabilities for both factory and office staff. The reporting functionality is impressive, and the cost is reasonable.

Cons

Theres no option for users to create customized reports. When importing reports to Excel there are issues with dates and hour figures that need to be adjusted before presenting meaningful information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K

Kendra

Design, 1-10 employees

More than a year

5.0
March 2021

I've tried everything else... ProWorkflow is the cream of the crop

Pros

The level of customization is unmatched. I can tailor it exactly to my needs, leveraging my creative and visual thinking while staying organized. It has revolutionized how I onboard clients, manage projects and more. Now I come across as a highly organized CEO.

Cons

I really wish there was more automation. I tried dubsado for this but its a really subpar product in comparison. It streamlines processes and I adore the templates they offer but when it comes to project management, theres no comparison.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Clive

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2021

Keeping Track!

Pros

Our company frequently handles multiple projects some of which are complex with up to 100 tasks while others are simpler with 3 to 10 tasks. Although the projects are similar, we have developed templates that enable us to quickly establish customized projects. This saves us a significant amount of time and keeps us on track.

Cons

As long time users, we have reached a point where there are no significant issues to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G

Georgina

Design, 1-10 employees

More than a year

5.0
March 2021

Great option for sole traders with diverse businesses

Pros

Tracking time and creating invoices is quick and efficient even for low value projects. I can even do it directly from the app on my phone.

Cons

Due to its powerful nature and extensive features it can be overwhelming to navigate and adapt to ones specific needs. However the customer service is unparalleled, and they are always available to assist.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Maya

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
March 2021

Excellent - Can have more features

Pros

Task management and project organization are made really simple with this software. The dashboard is visually appealing and streamlines the process.

Cons

It lacks calendar management and reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emily

Marketing and Advertising, 11-50 employees

Less than a year

5.0
March 2021

So many great features!

Pros

I appreciate the functionality and the intuitive nature of this product. It offers a robust set of features without overwhelming me.

Cons

It would be helpful if reports could be automatically sent via email. For instance receiving an email notification when a project reaches 75% completion would be beneficial!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Benny

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
February 2021

Easy to Use

Pros

The software is web based, intuitive, highly customizable and provides a customer portal with notifications.

Cons

It would be beneficial to have a mobile application that complements the platform's functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Michelle

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
February 2021

Great Software

Pros

This software offers more functionality than most people realize. It greatly benefits the entire company facilitating reporting, time management, billing and employee tracking.

Cons

Occasionally it can be challenging to reach support since the company is based in another country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0
February 2021

Good value for feature-rich PM Software

Pros

The good thing about the product is that Implementing templates simplifies the kick off of new projects. The software is versatile enough to meet the needs of our sales, engineering and production departments.

Cons

I would prefer a native app since the mobile tool provided is not as robust or intuitive as the web portal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T

Todd

Graphic Design, 11-50 employees

More than a year

5.0
February 2021

Does what it says on the packet - and does it well.

Pros

We have relied on Proworkflow for around 10 years utilizing it extensively for time tracking, resource scheduling, budget management, and cost tracking. As a marketing agency with a team of 13 all our users depend on PWF for daily management of billable tasks. The reporting features are robust and highly customizable. The interface continues to improve, and regular upgrades enhance usability and functionality.

Cons

We have come across other software options on the market that offer more features which would enhance our client collaboration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Robert

Research, 51-100 employees

More than a year

3.0
February 2021

A solid platform for the money

Pros

After evaluating multiple platforms I decided to go with chose ProWorkFlow. With over five years of experience it has proven reliable enough for me to continue using it. The software covers the basics and also allows for customization. The search function for archived projects is the standout feature, and the support team is excellent.

Cons

ProWorkFlow has been slow in implementing new features which has left it feeling somewhat outdated compared to more progressive platforms. The two main drawbacks are that entering time sheets can be challenging for employees due to the overwhelming options and difficulty in finding specific projects and tasks. Additionally exporting schedules in a client friendly format with selective task visibility and proper formatting is not currently possible. it cause us to recreate schedules in Excel for each project.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

J

Julie

Graphic Design, 1-10 employees

More than a year

5.0
February 2021

The only project management tool you'll ned!

Pros

I love the flexibility to customize schedules for my clients.

Cons

I wish there were more options for automation in emailing and follow ups to ensure nothing gets overlooked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
February 2021

Easy to Use Program for Projects

Pros

Creating project templates for recurring action items and milestones saves significant time when setting up new projects.

Cons

It would really enhance user experience if the Gantt Chart could be printed as a readable PDF that accurately displays the project timeline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anna

Marketing and Advertising, 1-10 employees

Less than a year

4.0
February 2021

Love ProWorkFlow

Pros

I really like the various task views and the transparency of the fields that I interact with daily.

Cons

It would be more convenient if we could select whether a project is billable or non billable at the project level rather than the task level. This would allow us to set a default option and avoid overlooking this crucial detail.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

S

Sandy

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2021

Good software For getting started

Pros

This software allows me to compartmentalize my experience and launch my business effectively. It offers numerous features that help me stay organized and on track.

Cons

I sometimes struggle with the time zone difference when seeking customer support making it challenging to receive timely responses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Graphic Design, 1-10 employees

More than a year

5.0
February 2021

Invaluable tool for our business, we love it!

Pros

ProWorkFlow is simple yet robust. It is providing all the necessary features for time tracking, project/task managementand invoicing.

Cons

It might not have been the most visually appealing option in the beginning but it has consistently improved. Regardless functionality is the key and it doesn't disappoint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lillian

Publishing, 1-10 employees

More than a year

5.0
February 2021

Excellent way to track projects

Pros

While I don't have any employees I collaborate with freelancers on specific projects. This software simplifies collaboration. Ensuring everyone is aware of the projects status and completes tasks promptly. Even when I work alone ProWorkFlow is my go to for project management, offering efficient planning and tracking capabilities.

Cons

I used to utilize the quote and billing module but they did not meet my needs. so I decided to cancel them. It would be fantastic if ProWorkFlow offered a module not only for billing but also for accounts receivable. I would eagerly sign up for that.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Leora

Accounting, 11-50 employees

More than a year

5.0
February 2021

ProWorkflow allows me to track our time and status

Pros

I really like the optionto track time for each task, and the integrated email communication keeps everything organized in one place.

Cons

The only issue we sometimes encounter is the limitation on file size when uploading or downloading. Sometimes 1GB just is not sufficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Design, 1-10 employees

More than a year

5.0
February 2021

Out of the Box Solution for Creatives

Pros

I have relied on ProWorkflow for more than a decade. Its time tracking, customizable task templates, messaging and client interface make it an essential part of my business. The customer service has been responsive and exceptionally helpful. ProWorkflow serves as the administrative backbone of my business, offering a comprehensive overview of project progress, time spent, completed tasks and outstanding ones. I can attach documents, add project specific notes and information and easily access archived projects for future reference. If you're looking for an effortless way to manage projects and workflow, this software is the perfect solution.

Cons

The inability for contractors to track time within the software is a major drawback. It forces me to purchase full account access for each contractor even if they only use the software infrequently. This has always been my primary complaint. I suggest adding time tracking to the contractor designation and charging half the employee rate.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10