Mid Market, 51-100 employees
“Powerful reporting”
Pros
I really appreciate how customizable this app is. It's incredibly easy to use and the reporting features are solid. The filtering options give me exactly what I need and the add-ons make it easy to connect with other applications I'm already using.
Cons
I run into problems when working with bigger tables and downloading large reports just doesn't work.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Price has gone up”
Pros
The flexibility to build exactly what I need on the fly is fantastic.
Cons
The pricing has really gone up over the last 3 years which is frustrating.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Mid Market, 101-500 employees
“Project Managers love it”
Pros
This tool is uncomplicated and our Project Managers absolutely swear by it for their daily workflow.
Cons
Cost per user feels pretty steep though we manage to justify it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“solid customization options”
Pros
The customization options are really solid and even though it's not flawless, the developer support through Data Collaborative has been nice to work with.
Cons
Wish there was more flexibility with customizing certain features and the constant pop-ups can get pretty annoying.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“You can tailor it”
Pros
I appreciate how flexible this software is. You can really tailor it to fit your specific needs. The customization options are pretty extensive once you get the hang of things.
Cons
The learning curve can be steep and finding people or organizations familiar with this platform is challenging compared to more widely-known alternatives like Salesforce.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“easy to send emails”
Pros
The interface is really simple and sending emails couldn't be easier.
Cons
The constant email notifications get annoying and they arrive at inconvenient times
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Small Business, 1-10 employees
“Flexible solution for Any Business”
Pros
Can integrate all the necessary applications my business requires.
Cons
Setting up table relationships was pretty tricky when I first started using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“No problems yet”
Pros
I find it really simple and haven't run into any problems while using it.
Cons
Haven't run into any real problems with it yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“Needs more integrations”
Pros
I like how it lets me monitor projects and maintain client information in one place.
Cons
Would love to see better integration with more third-party tools.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Mid Market, 51-100 employees
“Complex database”
Pros
The setup process was simple and connecting it with our existing systems didn't take long at all.
Cons
Database gets unnecessarily complicated when fields jump between different tables which can be pretty frustrating to manage.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
5
Enterprise, 500+ employees
“easy to learn”
Pros
Setting it up was easy and my team picked it up quickly without much training needed.
Cons
Interface keeps changing and it's frustrating to keep up with all the updates
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“Userfriendly layout”
Pros
I really appreciate how simple this tool is to work with and the quick app development features are great. The user-friendly layout makes everything feel natural and the support team has been incredible, they respond fast and are genuinely helpful when I run into any problems.
Cons
I'd appreciate better file attachment capabilities and there are some performance hiccups when working with larger datasets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“great ease of use”
Pros
It is quite easy to use and finding what I need doesn't take any effort at all.
Cons
Sometimes it runs pretty slow and kicks me out when I'm not actively using it for a while.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Huge timesaver”
Pros
Cool how customizable this is for our unique requirements and the automated workflows have been a huge time-saver in my daily operations.
Cons
Setting up connections with some apps takes more effort than expected and there's definitely a learning curve to master everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“everything we require”
Pros
Everything I need is right there and simple to view.
Cons
The interface feels sluggish at times which can be frustrating when you're trying to work quickly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 1-10 employees
“Well-structured software”
Pros
I appreciate how well-structured and flexible this platform is for adjusting to our specific needs.
Cons
Loading times can be pretty frustrating when you're trying to access different tabs and folders, it definitely slows down my workflow.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“simplifies record keeping”
Pros
I really like how simple it makes tracking records and being able to sort through reviews with different filters.
Cons
Search feature could definitely be more user-friendly
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 101-500 employees
“excellent for customization”
Pros
Found it really easy to pick up and the customization options are excellent. You can tailor it to fit pretty much any workflow you need.
Cons
The mapping feature is limited to just 250 data points which is pretty disappointing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Consolidates data”
Pros
It is great how it consolidates all the data I need for my daily work into one place.
Cons
Constant format updates are frustrating. Just when I get comfortable with the layout, everything changes and I have to relearn where everything is.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“easy to build reports”
Pros
Easy to build reports exactly how I need them.
Cons
The new format makes it harder to compare and filter data that should be comparable.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6