Small Business, 1-10 employees
“Customer support never lets me down”
Pros
It is very simple to handle and makes tracking all our different processes easy. Plus customer support never disappoints. They always answer my questions.
Cons
Really can't think of any major drawbacks, it's pretty simple overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Allows for collaboration with different teams”
Pros
I really appreciate how easy it is to add new information, filter through data and collaborate with different teams across the organization.
Cons
I wish it had dashboard creation features and better export options for sharing data with others.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 101-500 employees
“No major issues”
Pros
Quick timesheet process is what stands out for me.
Cons
Can't think of any major issues right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“support team responds quickly”
Pros
I can build pretty much any solution I dream up, from custom workspaces to dashboards that pull from multiple data sources for my team. Setting up new areas for data, workflows or communication needs is simple and getting most data sources integrated into daily-use solutions hasn't been too complicated. Their support team responds quickly and there are tutorials covering almost everything you'd want to learn.
Cons
The default interface looks pretty basic which sometimes leads our internal teams to pick more visually appealing but less functional alternatives. Some of the advanced features can be intimidating to learn, even though the tutorials are pretty comprehensive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Allows me to check different business metrics”
Pros
Lets me check different business metrics and goals through this platform. Since I'm in the apps every day, it's convenient that I only need a few clicks to access what I need for my daily tasks.
Cons
Would really benefit from additional one-on-one training sessions to help me understand the concepts better and work more efficiently. While usage is smooth once everything's configured, I feel like I could use that extra personalized guidance to get the most out of it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 1-10 employees
“responsive support staff”
Pros
It has completely transformed how we handle data collection around here. All our essential data lives in one place now which has been a game-changer for me and the whole team. The interface is user-friendly and whenever we hit a snag, their support team jumps right in to help. Being able to create custom apps tailored to our exact requirements is great. The reporting features and visual charts save me tons of time, what used to take hours now gets done in minutes.
Cons
I haven't really found any major problems with it. Whenever something does come up, the support team jumps right in and gets it sorted out pretty quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“simple to create fields, tables”
Pros
I can build exactly what I need without being an IT expert or programmer. Creating fields, tables and reports is pretty simple and I can drag things around to get a clean layout. Setting up defaults and required fields really helps my team enter data properly and quickly. When users want something tweaked, I can usually make changes right away to improve their experience.
Cons
The Pipelines automation system is pretty powerful but you'll need some technical background to really get the hang of it. I wish there was a smoother way to bring email functionality into the platform and the integration options for third-party tools like MailChimp and Google Docs could definitely be more solid.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Turns concepts into sophisticated software solutions”
Pros
It is quite easy to understand and makes it simple to turn logical concepts into sophisticated software solutions without needing a developer on your team. It really bridges that gap nicely between having an idea and actually implementing it.
Cons
The reporting features could definitely be better. I'd really like to see improvements in how it handles large datasets and complex queries. Sometimes I end up having to export everything to other reporting tools just to get what I need done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Enterprise, 500+ employees
“easy to build applications”
Pros
Building applications with this tool is simple though you can definitely ramp up the complexity when tackling more powerful projects.
Cons
It is shifting away from its no-code roots toward something that feels more developer-focused. You need extra knowledge that isn't covered in their training, like regex matching and other technical stuff.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“Has a lot of potential”
Pros
Pretty simple to use and we're still discovering new ways to maximize its potential.
Cons
The contract and billing problems have been really frustrating. We actually thought about switching to something else entirely because of these headaches.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“Lets us see our weak spots”
Pros
Quickbase has been a game-changer for our company, helping us track client requests and data we were missing before. Now we can clearly see our weak spots and where we're doing well which has saved us tons of time and money.
Cons
The learning curve is pretty steep and there's so much functionality that I'm still figuring out how to automate everything properly. I'm also working on customizing my apps to fit my workflow better but it takes time to unlock all the potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Build apps with minimal coding”
Pros
Being able to build fully functioning apps with minimal coding is incredible! I actually enjoy development work but having this time-saving option is great. The AI feature where you describe what you want to build and it creates the app for you is really impressive. The Exchange platform is another standout, finding pre-built applications to integrate or use as starting points saves so much effort. What I really appreciate is the structured learning path and certification options. The fundamentals training was an excellent starting point and the certification tracks are well-organized and genuinely helpful. Resources like on-demand training and expert office hours make it much easier to get up to speed and troubleshoot issues. Having a builder account to test things without impacting our main setup is incredibly useful too.
Cons
Getting used to this platform took some time especially figuring out the backend structure which felt confusing initially. Coming from a relational database background, I had to adjust to how this system handles data relationships differently. It took effort to get used to though these are more challenges than actual complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Helpful community”
Pros
I really appreciate how simple it is to bring my ideas to life without needing a technical background. The community here is incredibly supportive too, people are genuinely knowledgeable and always willing to lend a hand when you need help.
Cons
Can be pretty overwhelming when you're just starting out with design work. Some best practice webinars for beginners would really help newcomers get their bearings.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“simple frontend, powerful backend”
Pros
The frontend stays clean and simple but there's serious power under the hood. Building custom apps for our specific needs has been amazing and sharing them across different company roles works smoothly. Really, your creativity and technical skills are the only things holding you back from what's possible.
Cons
Managing the app gets pretty complicated once you've built something substantial. Plus I've found that the way you initially set things up might seem logical at first but can create headaches down the road.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“easy to get the hang of”
Pros
I found it really simple to pick up without needing any programming background especially when you compare it to other low-code options out there.
Cons
The interface could really use a makeover and I wish there were more customization options available.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Enterprise, 500+ employees
“Outstanding functionality”
Pros
I'm self-taught and managed to pick up some pretty advanced features quickly thanks to all the resources and discussion forums available. There's so much functionality that I haven't even explored yet! The Pipeline integration for automated emails has been a game-changer for our team. What I really appreciate is how you can customize roles and permissions for different workgroups, everyone gets access to exactly what they need from each app. Adding new users is simple which made rolling it out across our organization smooth. This tool has genuinely transformed our workflow for the better.
Cons
The main drawback is the coding format, it's pretty specific and takes some time to figure out. Once you get the hang of what everything means though, it becomes much more manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Helps boost productivity”
Pros
The usability really stands out for everyday users. It empowers everyone to become proficient at leveraging data to boost productivity. The speed to get things up and running is incredible, plus the way it connects with our existing systems has made it a hit across our organization. What I appreciate most is how simple it is for users to build excellent solutions that can be deployed quickly. From an admin perspective, the support team is absolutely outstanding.
Cons
Learning curve can be steep and once people get comfortable with it, they start thinking there are no limits to what they can accomplish. This creates unrealistic expectations from management that can be pretty overwhelming to deal with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Frequent price hikes”
Pros
The features are incredible! The recent updates to documents and custom emails have been fantastic.
Cons
I'm always worried about them hiking up their pricing. They seem to change their rates more than any other company I've dealt with. Sometimes these price jumps make me wonder if I should keep building on this platform or suggesting it to clients. Its become a real issue for me.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“eliminated the need for a spreadsheet”
Pros
It completely eliminated my need for a massive spreadsheet that used to take over 4 hours just to save. Now I can schedule reports to run automatically which means I can actually take time off without worrying about missing deadlines.
Cons
It can be tricky when building. Sometimes I accidentally back out multiple levels instead of just going up one step which gets frustrating unless I'm really careful about where I click.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Small Business, 1-10 employees
“Lets you go basic or sophisticated based on your needs”
Pros
I appreciate how simple it is to build applications here. When you're managing processes and data through Excel, you can transform that into a functional app within minutes. The flexibility lets you go as basic or sophisticated as needed. What really stands out is the development timeline, we're talking days instead of weeks for most projects though complexity obviously plays a role.
Cons
The mobile form development really falls short for me. Their mobile platform just isn't as solid as I'd want it to be which forces us to explore other options for mobile forms and API integrations back to our QuickBase setup. They do offer a third-party integrator but the per-user cost is pretty steep.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7