Total 513 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M
Maya

Real Estate, 11-50 employees

More than a year

5.0

Quickbase for HOA MGMT

Pros

The availability of all information in one view and the ability to customize the app according to our needs are standout features of Quickbase.

Cons

Currently, no negative points have been identified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

Not very user-friendly

Pros

We had considerable excitement about Quickbase's features, especially its capability to modify columns and fields after the initial creation of databases.

Cons

Encountering numerous challenges during system setup, including difficulties adding users to the account, led to heavy reliance on tech support workarounds, ultimately resulting in the decision to cancel the contract.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C
Christine

Education Management, 11-50 employees

Less than 6 months

5.0

Quickbase as a practice management solution

Pros

Quickbase acts as a comprehensive troubleshooting solution for our organization's practice management needs, effectively addressing administrative bottlenecks from client relationship management to consultant reimbursement processing.

Cons

The application lacks user-friendliness and additional features, with poor integration with other services like Google and Trello, diminishing its overall utility.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J
Jami

Real Estate, 11-50 employees

Less than 6 months

5.0

Tons of features but takes time to learn!

Pros

QuickBase delivers extensive functionality, allowing lead tracking through customized forms, diverse report creation with various filters, and the design of impressive charts and graphs. Its extraordinary ability to customize apps sets it apart within the CRM landscape.

Cons

Despite its abundant features, learning the system can be challenging, particularly when another user initially creates the app. Careful planning before app creation is crucial to avoid cluttering unnecessary fields and data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Y
Yi-Ling

Computer Networking, 500+ employees

More than a year

5.0

Easy to use but seems a bit outdated interface

Pros

Quickbase proves highly user-friendly for project tracking and app development, performing tasks effectively with easy navigation and simplicity, making it easily graspable for first-time users.

Cons

The interface appears somewhat outdated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Good for simple database projects

Pros

The tool is user-friendly, facilitating a quick setup without IT involvement. It effectively supports collaboration with internal and external stakeholders.

Cons

Suited for a small user base, the tool becomes cost-ineffective as user count grows. A better enterprise-level offering is desired.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C
Carrie

Computer Software, 11-50 employees

More than a year

5.0

Quick Base worked for us!

Pros

Quickbase's flexibility, combined with well-structured building blocks, allows for customization without starting from scratch, primarily configuring useful components.

Cons

Generally positive, with a minor suggestion for a more appealing appearance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

Quickbase CRM for solar

Pros

The platform is user-friendly, well-organized, and facilitates centralized storage of all information.

Cons

Mastering the customization of the software demands a significant time investment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Good concept but could be improved

Pros

Once acquainted with it, Quickbase proves user-friendly. Setting timelines for each project and implementing templates streamline the process, ensuring efficiency.

Cons

Critical integrated features are lacking, causing inconvenience when reaching out to support. Improved interconnectivity for sending information and accessing features and timeframes is needed. Printing and attaching forms is considered outdated and time-consuming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
John

Automotive, 101-500 employees

More than a year

5.0

Great Cloud Based Database

Pros

It is excellent software that enables multiple users to access and update the same database, particularly useful for tracking service visits and monitoring free oil changes across the dealer group.

Cons

A price increase per user prompted consideration of discontinuing use for our not-so-large company. Efficient support, though immediate contact availability would enhance the experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

S
Sevak

Government Administration, 11-50 employees

More than a year

5.0

QUICK BASE

Pros

Key strengths include customer service, ease of use, and functionality.

Cons

More training options are wished for this excellent tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Excellent tool, but licensing and pricing make it less ubiquitous

Pros

QuickBase stands out as an incredible tool for modeling business processes, adaptable to everything from small to-do lists to managing inventory and procurement processes for Fortune 500 companies. Its sweet spot lies in providing small teams with a valuable tool to customize their business processes.

Cons

Pricing and licensing challenges hinder initial adoption. Integration with apps like Asana or Trello is desired, but development difficulties arise due to limited trial duration and no developer accounts.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J
Jeremy

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

Quickbase is it for us all

Pros

Quick and customizable responses are facilitated through building and linking apps for sharing information.

Cons

The high degree of customization carries the risk of self-caused issues, demanding a technical background. Updates are intricate and require technical expertise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Gerardo

Information Technology and Services, 500+ employees

Less than a year

5.0

A great start to automated process

Pros

Quickbase provides an easy-to-use and trainable solution within the company, streamlining automated processes previously isolated in Excel files. Deploying programs is straightforward, resulting in swift advantages.

Cons

While not a deal-breaker, the interface could benefit from improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K
Kyle

Airlines/Aviation, 500+ employees

More than a year

5.0

I love QuickBase!

Pros

Quickbase is praised for its ease of programming, intuitive GUI design, and the ability to restrict access and reports based on users or user groups.

Cons

QuickBase is most useful with data organized in a tabular format; otherwise, its utility diminishes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Sean

Entertainment, 101-500 employees

Less than a year

5.0

Quickbase for User

Pros

Quickbase is highly regarded, with gratitude expressed for the substantial customization options available for databases.

Cons

Highly customizable, QuickBase accommodates most needs; an enhanced interface appearance is the only suggestion.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J
Justin

Renewables & Environment, 51-100 employees

Less than 6 months

5.0

Quickbase from an employees point of view

Pros

Without formal instruction, users found Quickbase adaptable to the varying needs of individual companies.

Cons

Occasional bugs arose when using an extended monitor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J
Jennifer

Consumer Electronics, 11-50 employees

Less than a year

5.0

Used by Walmart - not good for end users

Pros

The absence of sign-in requirements allows users to respond to tickets directly from email.

Cons

Communication is one-way, lacking notifications for response acceptance and tracking ticket or submission status.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

QuickBase is Great for Change Management Tracking

Pros

Users appreciate the user-friendly and customizable nature of Quickbase's apps.

Cons

Reporting tools posed a challenge for the majority of our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Simple Platform - Limited Applications Available

Pros

The platform's simplicity encourages organizations to use single sign-on for accessing various tools needed throughout the workday. Positive feedback on ease of use is noted, although not all applications are supported.

Cons

The well-built platform could improve by allowing more integrations for a broader range of solutions. Despite this, it has adequately served our company.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10