Quickbase Software

Quickbase Software Reviews

Total 503 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S
Sevak

Government Administration, 11-50 employees

More than a year

5.0

“QUICK BASE”

Pros

Key strengths include customer service, ease of use, and functionality.

Cons

More training options are wished for this excellent tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“Excellent tool, but licensing and pricing make it less ubiquitous”

Pros

QuickBase stands out as an incredible tool for modeling business processes, adaptable to everything from small to-do lists to managing inventory and procurement processes for Fortune 500 companies. Its sweet spot lies in providing small teams with a valuable tool to customize their business processes.

Cons

Pricing and licensing challenges hinder initial adoption. Integration with apps like Asana or Trello is desired, but development difficulties arise due to limited trial duration and no developer accounts.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J
Jeremy

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

“Quickbase is it for us all”

Pros

Quick and customizable responses are facilitated through building and linking apps for sharing information.

Cons

The high degree of customization carries the risk of self-caused issues, demanding a technical background. Updates are intricate and require technical expertise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Gerardo

Information Technology and Services, 500+ employees

Less than a year

5.0

“A great start to automated process”

Pros

Quickbase provides an easy-to-use and trainable solution within the company, streamlining automated processes previously isolated in Excel files. Deploying programs is straightforward, resulting in swift advantages.

Cons

While not a deal-breaker, the interface could benefit from improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K
Kyle

Airlines/Aviation, 500+ employees

More than a year

5.0

“I love QuickBase!”

Pros

Quickbase is praised for its ease of programming, intuitive GUI design, and the ability to restrict access and reports based on users or user groups.

Cons

QuickBase is most useful with data organized in a tabular format; otherwise, its utility diminishes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Sean

Entertainment, 101-500 employees

Less than a year

5.0

“Quickbase for User”

Pros

Quickbase is highly regarded, with gratitude expressed for the substantial customization options available for databases.

Cons

Highly customizable, QuickBase accommodates most needs; an enhanced interface appearance is the only suggestion.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J
Justin

Renewables & Environment, 51-100 employees

Less than 6 months

5.0

“Quickbase from an employees point of view”

Pros

Without formal instruction, users found Quickbase adaptable to the varying needs of individual companies.

Cons

Occasional bugs arose when using an extended monitor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J
Jennifer

Consumer Electronics, 11-50 employees

Less than a year

5.0

“Used by Walmart - not good for end users”

Pros

The absence of sign-in requirements allows users to respond to tickets directly from email.

Cons

Communication is one-way, lacking notifications for response acceptance and tracking ticket or submission status.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

“QuickBase is Great for Change Management Tracking”

Pros

Users appreciate the user-friendly and customizable nature of Quickbase's apps.

Cons

Reporting tools posed a challenge for the majority of our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“Simple Platform - Limited Applications Available”

Pros

The platform's simplicity encourages organizations to use single sign-on for accessing various tools needed throughout the workday. Positive feedback on ease of use is noted, although not all applications are supported.

Cons

The well-built platform could improve by allowing more integrations for a broader range of solutions. Despite this, it has adequately served our company.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J
Jodi

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0

“A little complicated”

Pros

Online accessibility and internet-based access contribute to the appeal of Quickbase.

Cons

The abundance of functions, filters, and reports can be overwhelming, making the learning curve steeper than desired.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

2.0

“Poor experience as a Public user”

Pros

As an end user on a public state government site, the ease of filling out forms within the system is highlighted once logged in.

Cons

Quick Base Octo seems somewhat cumbersome, particularly for stormwater information input. Navigation issues, delayed appearance of sections, and illogical logic contribute to the system's challenges.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“A way to own your data”

Pros

Quickbase's extreme versatility and configurability make it useful for a broad range of users, from data managers to administrative staff.

Cons

Graphical reporting lacks advancement, prompting a preference for linking Quick Base to Business Intelligence tools for dashboarding.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“Brilliant versatile plaform”

Pros

Quickbase is acknowledged for its versatility, providing tailor-made solutions, and its group policy allows for field-level user control.

Cons

Certain features remain locked at the platform level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

“Very Helpful”

Pros

This proves to be highly beneficial, enabling data connections from a multitude of sources.

Cons

Accessibility for public users could be a concern.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

F
Femi

Accounting, 1-10 employees

Less than 6 months

5.0

“Best tracking for not for profit activities”

Pros

The capability to generate reports, whether using SQL or not, is a significant advantage. The filtering is highly responsive and overall demonstrates an intuitive approach to handling data.

Cons

There's a learning curve to this software, requiring hands-on exploration of every feature for a full understanding. The reward comes in achieving better results.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

H
Harish

Consumer Goods, 500+ employees

More than a year

5.0

“The best application to build your business empire.”

Pros

QuickBase facilitates the easy creation of workspaces, even for users lacking coding knowledge. The interface is simple and neat, proving especially helpful for users familiar with Excel. Though initial challenges may arise, conducting a bit of research aids in building a robust application, justifying the investment.

Cons

The support team lacks efficiency, relying solely on emails for contact, leading to delayed responses. Some queries need resolution from Solution Providers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C
Cecilia

Not Specified, N/A employees

More than a year

5.0

“A good software for fundraising activities.”

Pros

The software offers numerous features, facilitating the creation of useful reports and streamlined data import/export.

Cons

Despite many features, additional training is desired to fully benefit from the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Shao-Ling

Not Specified, N/A employees

More than a year

5.0

“Easy to use and customer service is great”

Pros

The ability to create forms matching current needs, coupled with ongoing customer service support post-initial setup, contributes to a positive experience.

Cons

Initial setup took time due to platform complexity, but once done, no cons have been encountered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

E
Elizabeth

Not Specified, N/A employees

More than a year

5.0

“Quickbase is a good program to keep track of donors. I wish additional training could be provided.”

Pros

Competitive pricing and effective donor tracking position Quickbase favorably among alternatives.

Cons

Improved user-friendliness and better reporting help would enhance the software's utility in the company.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9