Quickbase Software Reviews
Total 503 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars35%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Government Administration, 11-50 employees
More than a year
“QUICK BASE”
Pros
Key strengths include customer service, ease of use, and functionality.
Cons
More training options are wished for this excellent tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 500+ employees
More than a year
“Excellent tool, but licensing and pricing make it less ubiquitous”
Pros
QuickBase stands out as an incredible tool for modeling business processes, adaptable to everything from small to-do lists to managing inventory and procurement processes for Fortune 500 companies. Its sweet spot lies in providing small teams with a valuable tool to customize their business processes.
Cons
Pricing and licensing challenges hinder initial adoption. Integration with apps like Asana or Trello is desired, but development difficulties arise due to limited trial duration and no developer accounts.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
Less than 6 months
“Quickbase is it for us all”
Pros
Quick and customizable responses are facilitated through building and linking apps for sharing information.
Cons
The high degree of customization carries the risk of self-caused issues, demanding a technical background. Updates are intricate and require technical expertise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“A great start to automated process”
Pros
Quickbase provides an easy-to-use and trainable solution within the company, streamlining automated processes previously isolated in Excel files. Deploying programs is straightforward, resulting in swift advantages.
Cons
While not a deal-breaker, the interface could benefit from improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Airlines/Aviation, 500+ employees
More than a year
“I love QuickBase!”
Pros
Quickbase is praised for its ease of programming, intuitive GUI design, and the ability to restrict access and reports based on users or user groups.
Cons
QuickBase is most useful with data organized in a tabular format; otherwise, its utility diminishes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Entertainment, 101-500 employees
Less than a year
“Quickbase for User”
Pros
Quickbase is highly regarded, with gratitude expressed for the substantial customization options available for databases.
Cons
Highly customizable, QuickBase accommodates most needs; an enhanced interface appearance is the only suggestion.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Renewables & Environment, 51-100 employees
Less than 6 months
“Quickbase from an employees point of view”
Pros
Without formal instruction, users found Quickbase adaptable to the varying needs of individual companies.
Cons
Occasional bugs arose when using an extended monitor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Consumer Electronics, 11-50 employees
Less than a year
“Used by Walmart - not good for end users”
Pros
The absence of sign-in requirements allows users to respond to tickets directly from email.
Cons
Communication is one-way, lacking notifications for response acceptance and tracking ticket or submission status.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 101-500 employees
More than a year
“QuickBase is Great for Change Management Tracking”
Pros
Users appreciate the user-friendly and customizable nature of Quickbase's apps.
Cons
Reporting tools posed a challenge for the majority of our team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“Simple Platform - Limited Applications Available”
Pros
The platform's simplicity encourages organizations to use single sign-on for accessing various tools needed throughout the workday. Positive feedback on ease of use is noted, although not all applications are supported.
Cons
The well-built platform could improve by allowing more integrations for a broader range of solutions. Despite this, it has adequately served our company.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“A little complicated”
Pros
Online accessibility and internet-based access contribute to the appeal of Quickbase.
Cons
The abundance of functions, filters, and reports can be overwhelming, making the learning curve steeper than desired.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 51-100 employees
More than a year
“Poor experience as a Public user”
Pros
As an end user on a public state government site, the ease of filling out forms within the system is highlighted once logged in.
Cons
Quick Base Octo seems somewhat cumbersome, particularly for stormwater information input. Navigation issues, delayed appearance of sections, and illogical logic contribute to the system's challenges.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Not Specified, 51-100 employees
More than a year
“A way to own your data”
Pros
Quickbase's extreme versatility and configurability make it useful for a broad range of users, from data managers to administrative staff.
Cons
Graphical reporting lacks advancement, prompting a preference for linking Quick Base to Business Intelligence tools for dashboarding.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
More than a year
“Brilliant versatile plaform”
Pros
Quickbase is acknowledged for its versatility, providing tailor-made solutions, and its group policy allows for field-level user control.
Cons
Certain features remain locked at the platform level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 101-500 employees
More than a year
“Very Helpful”
Pros
This proves to be highly beneficial, enabling data connections from a multitude of sources.
Cons
Accessibility for public users could be a concern.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Accounting, 1-10 employees
Less than 6 months
“Best tracking for not for profit activities”
Pros
The capability to generate reports, whether using SQL or not, is a significant advantage. The filtering is highly responsive and overall demonstrates an intuitive approach to handling data.
Cons
There's a learning curve to this software, requiring hands-on exploration of every feature for a full understanding. The reward comes in achieving better results.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Consumer Goods, 500+ employees
More than a year
“The best application to build your business empire.”
Pros
QuickBase facilitates the easy creation of workspaces, even for users lacking coding knowledge. The interface is simple and neat, proving especially helpful for users familiar with Excel. Though initial challenges may arise, conducting a bit of research aids in building a robust application, justifying the investment.
Cons
The support team lacks efficiency, relying solely on emails for contact, leading to delayed responses. Some queries need resolution from Solution Providers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, N/A employees
More than a year
“A good software for fundraising activities.”
Pros
The software offers numerous features, facilitating the creation of useful reports and streamlined data import/export.
Cons
Despite many features, additional training is desired to fully benefit from the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
More than a year
“Easy to use and customer service is great”
Pros
The ability to create forms matching current needs, coupled with ongoing customer service support post-initial setup, contributes to a positive experience.
Cons
Initial setup took time due to platform complexity, but once done, no cons have been encountered.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
More than a year
“Quickbase is a good program to keep track of donors. I wish additional training could be provided.”
Pros
Competitive pricing and effective donor tracking position Quickbase favorably among alternatives.
Cons
Improved user-friendliness and better reporting help would enhance the software's utility in the company.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9