Real Estate, 11-50 employees
More than a year
“Quickbase for HOA MGMT”
Pros
The availability of all information in one view and the ability to customize the app according to our needs are standout features of Quickbase.
Cons
Currently, no negative points have been identified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 11-50 employees
Less than 6 months
“Not very user-friendly”
Pros
We had considerable excitement about Quickbase's features, especially its capability to modify columns and fields after the initial creation of databases.
Cons
Encountering numerous challenges during system setup, including difficulties adding users to the account, led to heavy reliance on tech support workarounds, ultimately resulting in the decision to cancel the contract.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Education Management, 11-50 employees
Less than 6 months
“Quickbase as a practice management solution”
Pros
Quickbase acts as a comprehensive troubleshooting solution for our organization's practice management needs, effectively addressing administrative bottlenecks from client relationship management to consultant reimbursement processing.
Cons
The application lacks user-friendliness and additional features, with poor integration with other services like Google and Trello, diminishing its overall utility.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Real Estate, 11-50 employees
Less than 6 months
“Tons of features but takes time to learn!”
Pros
QuickBase delivers extensive functionality, allowing lead tracking through customized forms, diverse report creation with various filters, and the design of impressive charts and graphs. Its extraordinary ability to customize apps sets it apart within the CRM landscape.
Cons
Despite its abundant features, learning the system can be challenging, particularly when another user initially creates the app. Careful planning before app creation is crucial to avoid cluttering unnecessary fields and data.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Computer Networking, 500+ employees
More than a year
“Easy to use but seems a bit outdated interface”
Pros
Quickbase proves highly user-friendly for project tracking and app development, performing tasks effectively with easy navigation and simplicity, making it easily graspable for first-time users.
Cons
The interface appears somewhat outdated.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Good for simple database projects”
Pros
The tool is user-friendly, facilitating a quick setup without IT involvement. It effectively supports collaboration with internal and external stakeholders.
Cons
Suited for a small user base, the tool becomes cost-ineffective as user count grows. A better enterprise-level offering is desired.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
More than a year
“Quick Base worked for us!”
Pros
Quickbase's flexibility, combined with well-structured building blocks, allows for customization without starting from scratch, primarily configuring useful components.
Cons
Generally positive, with a minor suggestion for a more appealing appearance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 51-100 employees
Less than a year
“Quickbase CRM for solar”
Pros
The platform is user-friendly, well-organized, and facilitates centralized storage of all information.
Cons
Mastering the customization of the software demands a significant time investment.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 500+ employees
More than a year
“Good concept but could be improved”
Pros
Once acquainted with it, Quickbase proves user-friendly. Setting timelines for each project and implementing templates streamline the process, ensuring efficiency.
Cons
Critical integrated features are lacking, causing inconvenience when reaching out to support. Improved interconnectivity for sending information and accessing features and timeframes is needed. Printing and attaching forms is considered outdated and time-consuming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
More than a year
“Great Cloud Based Database”
Pros
It is excellent software that enables multiple users to access and update the same database, particularly useful for tracking service visits and monitoring free oil changes across the dealer group.
Cons
A price increase per user prompted consideration of discontinuing use for our not-so-large company. Efficient support, though immediate contact availability would enhance the experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Government Administration, 11-50 employees
More than a year
“QUICK BASE”
Pros
Key strengths include customer service, ease of use, and functionality.
Cons
More training options are wished for this excellent tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 500+ employees
More than a year
“Excellent tool, but licensing and pricing make it less ubiquitous”
Pros
QuickBase stands out as an incredible tool for modeling business processes, adaptable to everything from small to-do lists to managing inventory and procurement processes for Fortune 500 companies. Its sweet spot lies in providing small teams with a valuable tool to customize their business processes.
Cons
Pricing and licensing challenges hinder initial adoption. Integration with apps like Asana or Trello is desired, but development difficulties arise due to limited trial duration and no developer accounts.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
Less than 6 months
“Quickbase is it for us all”
Pros
Quick and customizable responses are facilitated through building and linking apps for sharing information.
Cons
The high degree of customization carries the risk of self-caused issues, demanding a technical background. Updates are intricate and require technical expertise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“A great start to automated process”
Pros
Quickbase provides an easy-to-use and trainable solution within the company, streamlining automated processes previously isolated in Excel files. Deploying programs is straightforward, resulting in swift advantages.
Cons
While not a deal-breaker, the interface could benefit from improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Airlines/Aviation, 500+ employees
More than a year
“I love QuickBase!”
Pros
Quickbase is praised for its ease of programming, intuitive GUI design, and the ability to restrict access and reports based on users or user groups.
Cons
QuickBase is most useful with data organized in a tabular format; otherwise, its utility diminishes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Entertainment, 101-500 employees
Less than a year
“Quickbase for User”
Pros
Quickbase is highly regarded, with gratitude expressed for the substantial customization options available for databases.
Cons
Highly customizable, QuickBase accommodates most needs; an enhanced interface appearance is the only suggestion.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Renewables & Environment, 51-100 employees
Less than 6 months
“Quickbase from an employees point of view”
Pros
Without formal instruction, users found Quickbase adaptable to the varying needs of individual companies.
Cons
Occasional bugs arose when using an extended monitor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Consumer Electronics, 11-50 employees
Less than a year
“Used by Walmart - not good for end users”
Pros
The absence of sign-in requirements allows users to respond to tickets directly from email.
Cons
Communication is one-way, lacking notifications for response acceptance and tracking ticket or submission status.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 101-500 employees
More than a year
“QuickBase is Great for Change Management Tracking”
Pros
Users appreciate the user-friendly and customizable nature of Quickbase's apps.
Cons
Reporting tools posed a challenge for the majority of our team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“Simple Platform - Limited Applications Available”
Pros
The platform's simplicity encourages organizations to use single sign-on for accessing various tools needed throughout the workday. Positive feedback on ease of use is noted, although not all applications are supported.
Cons
The well-built platform could improve by allowing more integrations for a broader range of solutions. Despite this, it has adequately served our company.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10