Quickbase Software Reviews
Total 503 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars35%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 11-50 employees
More than a year
“Great Softwear”
Pros
The software was easily tailored by our IT department to precisely match our application requirements, offering simplicity and diverse reporting options.
Cons
A wished-for feature is a history check, allowing users to see who edited an entry, when, and what changes were made.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Easy to use, makes the 'blackboard' process easy”
Pros
Navigating Quick Base is effortless, providing a seamless platform to transition between different areas.
Cons
Clarity could be improved with more explanation for choices to jump to; simplifying choices would enhance user experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Quickbase”
Pros
Quick Base proves to be a powerful database for storing and analyzing data, customized to align with our company's business needs.
Cons
Reports prove challenging and lack intuitiveness for customization. Often, multiple reports must be combined in Excel to obtain the needed data.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
More than a year
“A Lot of Functionality and Options when Building on top of QB”
Pros
The flexibility, on-demand report querying, employee tracking, and internal application capabilities contribute to substantial cost savings for our company.
Cons
Occasional difficulties arise in terms of service reliability. Identifying and reporting issues to QuickBase is crucial, with limited troubleshooting capabilities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Food Production, 500+ employees
Less than 6 months
“The capability of Quick Base”
Pros
The remarkable capabilities to create and customize apps according to specific needs make Quick Base outstanding.
Cons
The app creation process may be time-consuming, demanding patience to navigate through tasks and options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Safety, 1-10 employees
More than a year
“Quick Base”
Pros
Quick Base served as our initial CRM program, showcasing its robust features and versatility.
Cons
Perceived as too robust and costly for a small company's needs, leading to the decision not to adopt it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Renewables & Environment, 500+ employees
Less than 6 months
“Great for automation, team-collaboration database creation and implementation”
Pros
Quick Base's low-code structure facilitates fast data input and easy accessibility by coworkers, streamlining business processes compared to emailing Excel sheets.
Cons
The absence of a calendar function is noted, hindering the ability to keep track of important dates. Manual inputs are necessary for regular updates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
More than a year
“We Loooove Quick Base!”
Pros
Ease of use is a highlight; suitable for both large and small businesses, and easy to train clients on.
Cons
Network downtime affects overall functionality, considering Quick Base's comprehensive usage in the office.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Photography, 1-10 employees
More than a year
“Amazing Product. WAY WAY WAY overpriced for small business”
Pros
Setting up and learning Quick Base is enjoyable, and its capabilities seem limitless.
Cons
QuickBase's cost is approximately 10 times higher than that of its recent competitors.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Apparel & Fashion, 11-50 employees
More than a year
“Great cloud based app”
Pros
Quickbase includes numerous pre-developed applications catering to various needs, offering the option to install existing applications or develop one from scratch. While development requires some knowledge, many existing apps, spanning CRM to ticket control and reporting, are readily available.
Cons
The software proves excessively expensive for SMBs unless used on a daily basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
More than a year
“Quickbase for HOA MGMT”
Pros
The availability of all information in one view and the ability to customize the app according to our needs are standout features of Quickbase.
Cons
Currently, no negative points have been identified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 11-50 employees
Less than 6 months
“Not very user-friendly”
Pros
We had considerable excitement about Quickbase's features, especially its capability to modify columns and fields after the initial creation of databases.
Cons
Encountering numerous challenges during system setup, including difficulties adding users to the account, led to heavy reliance on tech support workarounds, ultimately resulting in the decision to cancel the contract.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Education Management, 11-50 employees
Less than 6 months
“Quickbase as a practice management solution”
Pros
Quickbase acts as a comprehensive troubleshooting solution for our organization's practice management needs, effectively addressing administrative bottlenecks from client relationship management to consultant reimbursement processing.
Cons
The application lacks user-friendliness and additional features, with poor integration with other services like Google and Trello, diminishing its overall utility.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Real Estate, 11-50 employees
Less than 6 months
“Tons of features but takes time to learn!”
Pros
QuickBase delivers extensive functionality, allowing lead tracking through customized forms, diverse report creation with various filters, and the design of impressive charts and graphs. Its extraordinary ability to customize apps sets it apart within the CRM landscape.
Cons
Despite its abundant features, learning the system can be challenging, particularly when another user initially creates the app. Careful planning before app creation is crucial to avoid cluttering unnecessary fields and data.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Computer Networking, 500+ employees
More than a year
“Easy to use but seems a bit outdated interface”
Pros
Quickbase proves highly user-friendly for project tracking and app development, performing tasks effectively with easy navigation and simplicity, making it easily graspable for first-time users.
Cons
The interface appears somewhat outdated.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Good for simple database projects”
Pros
The tool is user-friendly, facilitating a quick setup without IT involvement. It effectively supports collaboration with internal and external stakeholders.
Cons
Suited for a small user base, the tool becomes cost-ineffective as user count grows. A better enterprise-level offering is desired.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
More than a year
“Quick Base worked for us!”
Pros
Quickbase's flexibility, combined with well-structured building blocks, allows for customization without starting from scratch, primarily configuring useful components.
Cons
Generally positive, with a minor suggestion for a more appealing appearance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 51-100 employees
Less than a year
“Quickbase CRM for solar”
Pros
The platform is user-friendly, well-organized, and facilitates centralized storage of all information.
Cons
Mastering the customization of the software demands a significant time investment.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 500+ employees
More than a year
“Good concept but could be improved”
Pros
Once acquainted with it, Quickbase proves user-friendly. Setting timelines for each project and implementing templates streamline the process, ensuring efficiency.
Cons
Critical integrated features are lacking, causing inconvenience when reaching out to support. Improved interconnectivity for sending information and accessing features and timeframes is needed. Printing and attaching forms is considered outdated and time-consuming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
More than a year
“Great Cloud Based Database”
Pros
It is excellent software that enables multiple users to access and update the same database, particularly useful for tracking service visits and monitoring free oil changes across the dealer group.
Cons
A price increase per user prompted consideration of discontinuing use for our not-so-large company. Efficient support, though immediate contact availability would enhance the experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10