Financial Services, 500+ employees
More than a year
“Quick Base Has Been Good To Us”
Pros
Quick Base is easily learned and navigated, allowing quick onboarding of new users. More advanced features are equally straightforward to grasp.
Cons
The only challenge encountered is customizing pre-existing reports, demanding time to understand the process. The feature could benefit from clearer labeling.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Pharmaceuticals, 500+ employees
More than a year
“Our main project management tool”
Pros
Users can swiftly learn main features, and the graphical interface provides insightful metric reporting. It serves seamlessly as a ticketing and request tool for client interactions, aiding in locating previous tickets and assigning sub-tasks.
Cons
The restriction to three attachments per project may prove limiting for larger endeavors. Additionally, the constrained number of user licenses limits ticket creation to specific individuals.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 51-100 employees
Less than 6 months
“The best database platform for building customized solutions!”
Pros
We love the quick and customizable creation of data-driven applications for our company. Quick Base, being a platform solution, empowered us to build a tailored solution that met our specific needs and workflows rapidly and affordably.
Cons
The appearance of QuickBase doesn't align with the visual design focus of the company, and there's a wish for more customization options to enhance its look.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“QuickBase makes staffing easy”
Pros
Quick Base proved invaluable during the COVID-19 crisis, aiding in redeployment staffing. Its functionality, adaptability, and daily discoveries of new ways to enhance efficiency have been crucial for over a month.
Cons
There's a desire for improved phone and tablet applications, as the current functionality is considered limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Quickbase is highly customizable”
Pros
The software's customization for specific company needs, work order generation and dispatching, accessibility via mobile app or web browser, and fully customizable reporting make it stand out.
Cons
Unlike other platforms, QuickBase lacks a chat feature integrated into the system for communication between dispatchers and those receiving work orders.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
More than a year
“Great for small teams!”
Pros
High customizability, with the ability to add or remove features easily. Apps can be restricted to specific employees, enhancing security and efficiency. Online usage caters to both in-office and remote work, while data entry and updating are straightforward. Broadly applicable across industries, it proves extremely useful for various information communication and recording purposes.
Cons
To maximize QuickBase, a high level of technological literacy is essential for setup and troubleshooting. While suitable for straightforward needs, it may be more than required for basic tasks like sales tracking. Adding new data points can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Pharmaceuticals, 500+ employees
More than a year
“Great Service for Any Project Manager”
Pros
Daily use of Quick Base for task assignment within the marketing team, offering customization options based on recipients, is appreciated.
Cons
The software prompts team members only when manually asked, lacking automatic reminders for tasks nearing completion time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 500+ employees
More than a year
“Great platform. Young but with lots of potential.”
Pros
Embracing citizen development, Quick Base provides agility for businesses to build applications for the long term or ad hoc apps for short-term use. Responsive customer support and a clear understanding of customer needs contribute to its appeal.
Cons
Concerns include the absence of a native generic Sync to OBCD databases and the lack of a dev environment beyond the sandbox. Default features, like "Create New App," contribute to user inconvenience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Financial Services, 11-50 employees
More than a year
“Poor experience”
Pros
Unimpressed by the software, considering a shift to Salesforce.
Cons
The user experience is marred by constant error messages following data edits.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Financial Services, 11-50 employees
More than a year
“Disturbing Relationship with a company that should be there for your success”
Pros
This app is essentially an excel sheet on steroids.
Cons
The app involves multiple steps to save, add, or edit an app page, necessitating extra clicks. Premier or platinum users may find support limited.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Hospital & Health Care, 11-50 employees
More than a year
“Great Softwear”
Pros
The software was easily tailored by our IT department to precisely match our application requirements, offering simplicity and diverse reporting options.
Cons
A wished-for feature is a history check, allowing users to see who edited an entry, when, and what changes were made.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Easy to use, makes the 'blackboard' process easy”
Pros
Navigating Quick Base is effortless, providing a seamless platform to transition between different areas.
Cons
Clarity could be improved with more explanation for choices to jump to; simplifying choices would enhance user experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Quickbase”
Pros
Quick Base proves to be a powerful database for storing and analyzing data, customized to align with our company's business needs.
Cons
Reports prove challenging and lack intuitiveness for customization. Often, multiple reports must be combined in Excel to obtain the needed data.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
More than a year
“A Lot of Functionality and Options when Building on top of QB”
Pros
The flexibility, on-demand report querying, employee tracking, and internal application capabilities contribute to substantial cost savings for our company.
Cons
Occasional difficulties arise in terms of service reliability. Identifying and reporting issues to QuickBase is crucial, with limited troubleshooting capabilities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Food Production, 500+ employees
Less than 6 months
“The capability of Quick Base”
Pros
The remarkable capabilities to create and customize apps according to specific needs make Quick Base outstanding.
Cons
The app creation process may be time-consuming, demanding patience to navigate through tasks and options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Safety, 1-10 employees
More than a year
“Quick Base”
Pros
Quick Base served as our initial CRM program, showcasing its robust features and versatility.
Cons
Perceived as too robust and costly for a small company's needs, leading to the decision not to adopt it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Renewables & Environment, 500+ employees
Less than 6 months
“Great for automation, team-collaboration database creation and implementation”
Pros
Quick Base's low-code structure facilitates fast data input and easy accessibility by coworkers, streamlining business processes compared to emailing Excel sheets.
Cons
The absence of a calendar function is noted, hindering the ability to keep track of important dates. Manual inputs are necessary for regular updates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
More than a year
“We Loooove Quick Base!”
Pros
Ease of use is a highlight; suitable for both large and small businesses, and easy to train clients on.
Cons
Network downtime affects overall functionality, considering Quick Base's comprehensive usage in the office.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Photography, 1-10 employees
More than a year
“Amazing Product. WAY WAY WAY overpriced for small business”
Pros
Setting up and learning Quick Base is enjoyable, and its capabilities seem limitless.
Cons
QuickBase's cost is approximately 10 times higher than that of its recent competitors.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Apparel & Fashion, 11-50 employees
More than a year
“Great cloud based app”
Pros
Quickbase includes numerous pre-developed applications catering to various needs, offering the option to install existing applications or develop one from scratch. While development requires some knowledge, many existing apps, spanning CRM to ticket control and reporting, are readily available.
Cons
The software proves excessively expensive for SMBs unless used on a daily basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10