Total 513 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S
Sanford

Financial Services, 500+ employees

More than a year

5.0

Quick Base Has Been Good To Us

Pros

Quick Base is easily learned and navigated, allowing quick onboarding of new users. More advanced features are equally straightforward to grasp.

Cons

The only challenge encountered is customizing pre-existing reports, demanding time to understand the process. The feature could benefit from clearer labeling.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

N
Norman

Pharmaceuticals, 500+ employees

More than a year

5.0

Our main project management tool

Pros

Users can swiftly learn main features, and the graphical interface provides insightful metric reporting. It serves seamlessly as a ticketing and request tool for client interactions, aiding in locating previous tickets and assigning sub-tasks.

Cons

The restriction to three attachments per project may prove limiting for larger endeavors. Additionally, the constrained number of user licenses limits ticket creation to specific individuals.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

The best database platform for building customized solutions!

Pros

We love the quick and customizable creation of data-driven applications for our company. Quick Base, being a platform solution, empowered us to build a tailored solution that met our specific needs and workflows rapidly and affordably.

Cons

The appearance of QuickBase doesn't align with the visual design focus of the company, and there's a wish for more customization options to enhance its look.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

QuickBase makes staffing easy

Pros

Quick Base proved invaluable during the COVID-19 crisis, aiding in redeployment staffing. Its functionality, adaptability, and daily discoveries of new ways to enhance efficiency have been crucial for over a month.

Cons

There's a desire for improved phone and tablet applications, as the current functionality is considered limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Quickbase is highly customizable

Pros

The software's customization for specific company needs, work order generation and dispatching, accessibility via mobile app or web browser, and fully customizable reporting make it stand out.

Cons

Unlike other platforms, QuickBase lacks a chat feature integrated into the system for communication between dispatchers and those receiving work orders.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Great for small teams!

Pros

High customizability, with the ability to add or remove features easily. Apps can be restricted to specific employees, enhancing security and efficiency. Online usage caters to both in-office and remote work, while data entry and updating are straightforward. Broadly applicable across industries, it proves extremely useful for various information communication and recording purposes.

Cons

To maximize QuickBase, a high level of technological literacy is essential for setup and troubleshooting. While suitable for straightforward needs, it may be more than required for basic tasks like sales tracking. Adding new data points can be time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Amelia

Pharmaceuticals, 500+ employees

More than a year

5.0

Great Service for Any Project Manager

Pros

Daily use of Quick Base for task assignment within the marketing team, offering customization options based on recipients, is appreciated.

Cons

The software prompts team members only when manually asked, lacking automatic reminders for tasks nearing completion time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great platform. Young but with lots of potential.

Pros

Embracing citizen development, Quick Base provides agility for businesses to build applications for the long term or ad hoc apps for short-term use. Responsive customer support and a clear understanding of customer needs contribute to its appeal.

Cons

Concerns include the absence of a native generic Sync to OBCD databases and the lack of a dev environment beyond the sandbox. Default features, like "Create New App," contribute to user inconvenience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

F
Fanny

Financial Services, 11-50 employees

More than a year

1.0

Poor experience

Pros

Unimpressed by the software, considering a shift to Salesforce.

Cons

The user experience is marred by constant error messages following data edits.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

A
abe

Financial Services, 11-50 employees

More than a year

1.0

Disturbing Relationship with a company that should be there for your success

Pros

This app is essentially an excel sheet on steroids.

Cons

The app involves multiple steps to save, add, or edit an app page, necessitating extra clicks. Premier or platinum users may find support limited.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

C
Cheri

Hospital & Health Care, 11-50 employees

More than a year

5.0

Great Softwear

Pros

The software was easily tailored by our IT department to precisely match our application requirements, offering simplicity and diverse reporting options.

Cons

A wished-for feature is a history check, allowing users to see who edited an entry, when, and what changes were made.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

D
Debra

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Easy to use, makes the 'blackboard' process easy

Pros

Navigating Quick Base is effortless, providing a seamless platform to transition between different areas.

Cons

Clarity could be improved with more explanation for choices to jump to; simplifying choices would enhance user experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L
Lora

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Quickbase

Pros

Quick Base proves to be a powerful database for storing and analyzing data, customized to align with our company's business needs.

Cons

Reports prove challenging and lack intuitiveness for customization. Often, multiple reports must be combined in Excel to obtain the needed data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

A Lot of Functionality and Options when Building on top of QB

Pros

The flexibility, on-demand report querying, employee tracking, and internal application capabilities contribute to substantial cost savings for our company.

Cons

Occasional difficulties arise in terms of service reliability. Identifying and reporting issues to QuickBase is crucial, with limited troubleshooting capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Ramiro

Food Production, 500+ employees

Less than 6 months

5.0

The capability of Quick Base

Pros

The remarkable capabilities to create and customize apps according to specific needs make Quick Base outstanding.

Cons

The app creation process may be time-consuming, demanding patience to navigate through tasks and options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jami

Public Safety, 1-10 employees

More than a year

5.0

Quick Base

Pros

Quick Base served as our initial CRM program, showcasing its robust features and versatility.

Cons

Perceived as too robust and costly for a small company's needs, leading to the decision not to adopt it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Maxwell

Renewables & Environment, 500+ employees

Less than 6 months

5.0

Great for automation, team-collaboration database creation and implementation

Pros

Quick Base's low-code structure facilitates fast data input and easy accessibility by coworkers, streamlining business processes compared to emailing Excel sheets.

Cons

The absence of a calendar function is noted, hindering the ability to keep track of important dates. Manual inputs are necessary for regular updates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C
Cat

Computer Software, 11-50 employees

More than a year

5.0

We Loooove Quick Base!

Pros

Ease of use is a highlight; suitable for both large and small businesses, and easy to train clients on.

Cons

Network downtime affects overall functionality, considering Quick Base's comprehensive usage in the office.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D
Devon

Photography, 1-10 employees

More than a year

5.0

Amazing Product. WAY WAY WAY overpriced for small business

Pros

Setting up and learning Quick Base is enjoyable, and its capabilities seem limitless.

Cons

QuickBase's cost is approximately 10 times higher than that of its recent competitors.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R
Rene

Apparel & Fashion, 11-50 employees

More than a year

5.0

Great cloud based app

Pros

Quickbase includes numerous pre-developed applications catering to various needs, offering the option to install existing applications or develop one from scratch. While development requires some knowledge, many existing apps, spanning CRM to ticket control and reporting, are readily available.

Cons

The software proves excessively expensive for SMBs unless used on a daily basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10