Quickbase Software

Quickbase Software Reviews

Total 503 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

C
Cheri

Hospital & Health Care, 11-50 employees

More than a year

5.0

“Great Softwear”

Pros

The software was easily tailored by our IT department to precisely match our application requirements, offering simplicity and diverse reporting options.

Cons

A wished-for feature is a history check, allowing users to see who edited an entry, when, and what changes were made.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

D
Debra

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“Easy to use, makes the 'blackboard' process easy”

Pros

Navigating Quick Base is effortless, providing a seamless platform to transition between different areas.

Cons

Clarity could be improved with more explanation for choices to jump to; simplifying choices would enhance user experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L
Lora

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

“Quickbase”

Pros

Quick Base proves to be a powerful database for storing and analyzing data, customized to align with our company's business needs.

Cons

Reports prove challenging and lack intuitiveness for customization. Often, multiple reports must be combined in Excel to obtain the needed data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“A Lot of Functionality and Options when Building on top of QB”

Pros

The flexibility, on-demand report querying, employee tracking, and internal application capabilities contribute to substantial cost savings for our company.

Cons

Occasional difficulties arise in terms of service reliability. Identifying and reporting issues to QuickBase is crucial, with limited troubleshooting capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Ramiro

Food Production, 500+ employees

Less than 6 months

5.0

“The capability of Quick Base”

Pros

The remarkable capabilities to create and customize apps according to specific needs make Quick Base outstanding.

Cons

The app creation process may be time-consuming, demanding patience to navigate through tasks and options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jami

Public Safety, 1-10 employees

More than a year

5.0

“Quick Base”

Pros

Quick Base served as our initial CRM program, showcasing its robust features and versatility.

Cons

Perceived as too robust and costly for a small company's needs, leading to the decision not to adopt it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Maxwell

Renewables & Environment, 500+ employees

Less than 6 months

5.0

“Great for automation, team-collaboration database creation and implementation”

Pros

Quick Base's low-code structure facilitates fast data input and easy accessibility by coworkers, streamlining business processes compared to emailing Excel sheets.

Cons

The absence of a calendar function is noted, hindering the ability to keep track of important dates. Manual inputs are necessary for regular updates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C
Cat

Computer Software, 11-50 employees

More than a year

5.0

“We Loooove Quick Base!”

Pros

Ease of use is a highlight; suitable for both large and small businesses, and easy to train clients on.

Cons

Network downtime affects overall functionality, considering Quick Base's comprehensive usage in the office.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D
Devon

Photography, 1-10 employees

More than a year

5.0

“Amazing Product. WAY WAY WAY overpriced for small business”

Pros

Setting up and learning Quick Base is enjoyable, and its capabilities seem limitless.

Cons

QuickBase's cost is approximately 10 times higher than that of its recent competitors.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R
Rene

Apparel & Fashion, 11-50 employees

More than a year

5.0

“Great cloud based app”

Pros

Quickbase includes numerous pre-developed applications catering to various needs, offering the option to install existing applications or develop one from scratch. While development requires some knowledge, many existing apps, spanning CRM to ticket control and reporting, are readily available.

Cons

The software proves excessively expensive for SMBs unless used on a daily basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maya

Real Estate, 11-50 employees

More than a year

5.0

“Quickbase for HOA MGMT”

Pros

The availability of all information in one view and the ability to customize the app according to our needs are standout features of Quickbase.

Cons

Currently, no negative points have been identified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

“Not very user-friendly”

Pros

We had considerable excitement about Quickbase's features, especially its capability to modify columns and fields after the initial creation of databases.

Cons

Encountering numerous challenges during system setup, including difficulties adding users to the account, led to heavy reliance on tech support workarounds, ultimately resulting in the decision to cancel the contract.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C
Christine

Education Management, 11-50 employees

Less than 6 months

5.0

“Quickbase as a practice management solution”

Pros

Quickbase acts as a comprehensive troubleshooting solution for our organization's practice management needs, effectively addressing administrative bottlenecks from client relationship management to consultant reimbursement processing.

Cons

The application lacks user-friendliness and additional features, with poor integration with other services like Google and Trello, diminishing its overall utility.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J
Jami

Real Estate, 11-50 employees

Less than 6 months

5.0

“Tons of features but takes time to learn!”

Pros

QuickBase delivers extensive functionality, allowing lead tracking through customized forms, diverse report creation with various filters, and the design of impressive charts and graphs. Its extraordinary ability to customize apps sets it apart within the CRM landscape.

Cons

Despite its abundant features, learning the system can be challenging, particularly when another user initially creates the app. Careful planning before app creation is crucial to avoid cluttering unnecessary fields and data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Y
Yi-Ling

Computer Networking, 500+ employees

More than a year

5.0

“Easy to use but seems a bit outdated interface”

Pros

Quickbase proves highly user-friendly for project tracking and app development, performing tasks effectively with easy navigation and simplicity, making it easily graspable for first-time users.

Cons

The interface appears somewhat outdated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“Good for simple database projects”

Pros

The tool is user-friendly, facilitating a quick setup without IT involvement. It effectively supports collaboration with internal and external stakeholders.

Cons

Suited for a small user base, the tool becomes cost-ineffective as user count grows. A better enterprise-level offering is desired.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C
Carrie

Computer Software, 11-50 employees

More than a year

5.0

“Quick Base worked for us!”

Pros

Quickbase's flexibility, combined with well-structured building blocks, allows for customization without starting from scratch, primarily configuring useful components.

Cons

Generally positive, with a minor suggestion for a more appealing appearance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

“Quickbase CRM for solar”

Pros

The platform is user-friendly, well-organized, and facilitates centralized storage of all information.

Cons

Mastering the customization of the software demands a significant time investment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“Good concept but could be improved”

Pros

Once acquainted with it, Quickbase proves user-friendly. Setting timelines for each project and implementing templates streamline the process, ensuring efficiency.

Cons

Critical integrated features are lacking, causing inconvenience when reaching out to support. Improved interconnectivity for sending information and accessing features and timeframes is needed. Printing and attaching forms is considered outdated and time-consuming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
John

Automotive, 101-500 employees

More than a year

5.0

“Great Cloud Based Database”

Pros

It is excellent software that enables multiple users to access and update the same database, particularly useful for tracking service visits and monitoring free oil changes across the dealer group.

Cons

A price increase per user prompted consideration of discontinuing use for our not-so-large company. Efficient support, though immediate contact availability would enhance the experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10