Replicon Software Reviews
Total 427 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars25%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Oil & Energy, 101-500 employees
Less than a year
“Product Support Engineer”
Pros
As an app user and administrator I consistently receive prompt responses to inquiries after implementation making it an easy and user-friendly experience.
Cons
After six months using Time Sheet - Replicon no cons to report. Replicon remains the top choice for a timesheet app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Great Support Team”
Pros
The consistently available support team addresses questions or concerns with the utmost professionalism.
Cons
No negative feedback after over a year of use; users are thoroughly satisfied.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Philanthropy, 500+ employees
Less than 6 months
“Best”
Pros
Offering extensive functionality and a robust reporting system coupled with excellent customer service this time sheet stands out.
Cons
Best timesheet with numerous functionalities reporting mechanisms and exceptional customer service.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Construction, 51-100 employees
Less than 6 months
“Replicon Review”
Pros
Noteworthy is the ability to track employee entries and exits using their "card" which includes a punch mode with a safety feature.
Cons
Employees found it easy to lose cards or let others use them leading to harmless pranks.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
4
Human Resources, 51-100 employees
More than a year
“Replicon”
Pros
While user-friendly the software is slightly expensive when compared to other systems. Nevertheless it proves worth the investment for time and money savings.
Cons
Some features are less user-friendly than Gen 3 such as manual setup steps in Gen 3. Switching browsers is necessary for viewing receipts in expenses.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“No-nonsense Time Tracking”
Pros
No negative feedback; other apps could benefit from replicating its effectiveness.
Cons
Nothing negative to say; other apps could learn from its effectiveness.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Not Specified, 11-50 employees
More than a year
“Good Software”
Pros
The software's adaptability to meet specific needs coupled with quick and easy functionality is commendable.
Cons
The product's cost structure and charges along with the time taken to increase employee numbers and the relatively high cost of additional modules could be improved.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 101-500 employees
More than a year
“Replicon and Non-profit Timetracking”
Pros
The website's easy navigation and extraordinary support for problem resolution make it a preferred choice.
Cons
The XML format of downloaded reports is inconvenient; adding CSV or TXT file options would enhance the system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Accounting, 500+ employees
More than a year
“Easy to manage PTO!”
Pros
Managing and monitoring paid time off requests is straightforward and user-friendly.
Cons
The dashboard organization could be improved but it becomes easy to navigate once you get used to it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Industrial Automation, 101-500 employees
More than a year
“Report your work easily”
Pros
A precise tool for managing team working hours with the option to upload hours from a spreadsheet for added convenience. The ability to create multiple projects facilitates tracking man-hours associated with each.
Cons
Sometimes especially with large teams there's a need to upload spreadsheet information and finding a feature for this has been challenging.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Not Specified, 11-50 employees
More than a year
“Replicon”
Pros
The system's superb ease of use especially for fieldwork allows seamless clocking in and out. Categorization into different activities and departments proves beneficial for a multi-faceted business. Its simplicity and the mobile app's download feature enhance flexibility.
Cons
Reporting details might not be as comprehensive as desired. While support is excellent having to go through them for custom reports can be a slight inconvenience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
More than a year
“Nice Software and awesome user suport”
Pros
Easy to use logical self-explanatory with excellent user support and availability both in terms of software and assistance.
Cons
Changes in "Time Off Types" take more time now due to additional steps; setting a deputy isn't straightforward.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Banking, 500+ employees
More than a year
“Replicon Timesheet tool works good for one request at a time and RIA works good for bulk request.”
Pros
Timely requests and successful efforts to resolve issues contribute to a positive overall experience.
Cons
Faster bulk uploads from RIA or another replicon tool would be beneficial with clear explanations about data format and replicon data fields.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Problem logging in”
Pros
Assistance from the call center and online services is commendable. I sought help for logging into my account due to phone issues and a lost password and the support was effective.
Cons
At present there are no drawbacks; I received assistance with my issue leaving little room for criticism.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Management Consulting, 1-10 employees
More than a year
“Replicon helps my management consulting organization...”
Pros
The software's simplicity enables my team to efficiently track time aiding in payroll calculations and promptly responding to customer queries regarding project time. Replicon proves to be a time-saving tool.
Cons
Correcting common mistakes on multiple timesheets such as marking a "billable" activity as "not billable" could be more efficient if corrected collectively rather than individually.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 11-50 employees
Less than a year
“My experience”
Pros
The software's user-friendly nature is a standout feature and any challenges faced can be swiftly addressed by reaching out to the support team.
Cons
Initially lacking options for issue correction but the platform has since addressed and resolved this limitation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Pharmaceuticals, 500+ employees
Less than 6 months
“Positive Experience”
Pros
Appreciation for the software's ease of use coupled with consistently responsive customer service.
Cons
No specific concerns warrant documentation at this time.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than a year
“Relicon review”
Pros
Recognition of the expertise of the customer service and support team always ready to provide assistance.
Cons
Overall it is user-friendly and enjoyable to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Public Relations and Communications, 11-50 employees
More than a year
“Lots of Features Great Support Sort of Buggy”
Pros
With a multitude of features Replicon stands out for its flexibility catering to various businesses involved in time tracking.
Cons
The project orientation poses challenges for client-based operations requiring the conversion of clients into projects. Additionally full integration of expense tracking is lacking.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Replicon”
Pros
Noteworthy for its customizable reporting options and features along with the commendable availability of customer service 34/7.
Cons
Discontinuation of Android tablet support without notice led to unexpected expenses for replacing tablets with Apple iPads. Advance notice would have allowed better planning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8