Replicon Software Reviews
Total 427 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars25%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Not Specified, 101-500 employees
More than a year
“Easily record my time and request time off”
Pros
Replicon streamlines daily time recording automatically incorporating holidays and approved time off on timesheets. Retrieving past timesheets is user-friendly offering easy access to necessary information.
Cons
Dropdowns for selecting Program/Project may seem daunting initially but it appears to be more related to the company's setup than an inherent issue with the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Not Specified, 500+ employees
“cloud based time and expense tracking system”
Pros
A user-friendly time tracking system with robust support offering flexibility to define time-off policies validation rules multiple cost and billing rates and organization-specific role-based and project-level features.
Cons
Time-based structure lacks flexibility for fixed-bid projects making it challenging to adapt to situations like completion percentage and work to be completed. Also noted as slightly expensive.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Marketing and Advertising, 51-100 employees
Less than 6 months
“Replicon experience”
Pros
The software's user-friendly design extensive functionalities (some potentially underutilized) and accessible support options via chat or call contribute to a positive experience with polite and eager-to-help support representatives.
Cons
Due to numerous functionalities understanding the impact of changes can be challenging necessitating support assistance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Replicon customer support is the best”
Pros
Commendations for customer support going beyond expectations to address encountered problems with regular management check-ins to ensure the program aligns with needs.
Cons
Automatic currency updates would be a preferred addition; otherwise no further changes are deemed necessary.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Oil & Energy, 1-10 employees
More than a year
“My opinion”
Pros
The report function is highlighted and the software appears easy for field inspectors to use.
Cons
Personal lack of knowledge and need for practice contribute to difficulties but improvements are acknowledged on a personal level.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Oil & Energy, 11-50 employees
More than a year
“Review of Replicon for Our Use”
Pros
User training is emphasized particularly with a field supervisor conducting reviews for enhanced ease of use.
Cons
Initial setup requires more effort for project managers as the effort is consistent regardless of project duration.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Not Specified, 51-100 employees
More than a year
“Easy to use and great support”
Pros
The software is deemed fairly easy for both administrators and general users. Its strength lies in a robust customer service team and support structure.
Cons
Abundance of functionality sometimes makes quick navigation challenging but support is readily available by phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Insurance, 51-100 employees
More than a year
“Very Satisfied”
Pros
Acknowledgment of the software's ease of understanding and effectiveness in providing necessary sources.
Cons
No issues or dislikes reported with the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Not Specified, 11-50 employees
More than a year
“It's the best on line app so far I have used”
Pros
Replicon is praised for encompassing all necessary features for managing timesheets and delivering precise results in project time recording.
Cons
Challenges in removing Project Rate when charging based on people's rates. Previous search results persist when searching for a project.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 500+ employees
More than a year
“Handy tool for Time management”
Pros
Highlights include ease of use user-friendliness and proactive customer support.
Cons
Limitations noted in report generation and customization.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Marketing and Advertising, 500+ employees
More than a year
“Easy to manage!”
Pros
Approval of Replicon in managing time-off requests emphasizing ease of running reports and receiving timely notifications.
Cons
Suggested improvement in layout configuration for enhanced visual appeal.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Not Specified, 500+ employees
Less than a year
“A Robust Customizable Platform with a Learning Curve”
Pros
Commendation for excellent customer support high customization capabilities strong technology and integration with other vendors.
Cons
Custom Change Requests outside normal features may incur expenses and language barriers could be encountered with customer support.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Legal Services, 500+ employees
More than a year
“Replicon is easy to use and flexible with good support!”
Pros
Emphasis on the software's ease of configuration user addition report creation and scheduling capabilities.
Cons
Initial setup and structure were slightly challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Great & Easy Software for Small Nonprofit”
Pros
Positive feedback on ease of use quick learning curve accommodating both salaried and hourly employees and efficient customer support via chat.
Cons
Time zone issues in the US Virgin Islands with occasional discrepancies fixed by support. Desired features include supervisor review without mandatory timesheet completion and options for salaried employees to log time in/out of the office.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Financial Services, 500+ employees
Less than 6 months
“Keeps you accountable”
Pros
Easy installation user-friendly interface and compatibility with mobile devices are noted. Automatic email reports are appreciated.
Cons
Limited room for customization and multiple open timesheets may lead to confusion.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Computer Software, 51-100 employees
Less than 6 months
“Easy understanding Time Management System!”
Pros
Users can intuitively operate basic functions without extensive manual reference.
Cons
Customization is often required to align with existing rules necessitating preparation by the user side administrator.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Not Specified, 11-50 employees
Less than a year
“Intuitive product”
Pros
Responsive customer service is acknowledged particularly for valuable assistance during the initial setup.
Cons
Some aspects of invoice parts and user management could be better organized for improved simplicity.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Executive Office, 1-10 employees
Less than 6 months
“Makes Every Customer Feel Valued”
Pros
Commendations for ease of use visually appealing interface robust reporting and alignment with the 'time intelligence' branding.
Cons
No negative feedback reported expressing satisfaction with the software and overall experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Retail, 500+ employees
More than a year
“Well written software”
Pros
The software's straightforward nature and precision make it hard to identify significant flaws.
Cons
There are minimal drawbacks to this straightforward software; it remains easy and precise making it challenging to find faults.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Management Consulting, 11-50 employees
More than a year
“Great Product”
Pros
While some functions may need refinement the receptive attitude to feedback instills confidence in overall improvements.
Cons
While some functions require adjustments the provider is open to feedback and overall improvements are anticipated.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8