Replicon Software

Replicon Software Reviews

Claimed

Claimed

Total 427 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

25%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

“Easily record my time and request time off”

Pros

Replicon streamlines daily time recording automatically incorporating holidays and approved time off on timesheets. Retrieving past timesheets is user-friendly offering easy access to necessary information.

Cons

Dropdowns for selecting Program/Project may seem daunting initially but it appears to be more related to the company's setup than an inherent issue with the software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

4

A
Anonymous

Not Specified, 500+ employees

3.0

“cloud based time and expense tracking system”

Pros

A user-friendly time tracking system with robust support offering flexibility to define time-off policies validation rules multiple cost and billing rates and organization-specific role-based and project-level features.

Cons

Time-based structure lacks flexibility for fixed-bid projects making it challenging to adapt to situations like completion percentage and work to be completed. Also noted as slightly expensive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

E
Elena

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0

“Replicon experience”

Pros

The software's user-friendly design extensive functionalities (some potentially underutilized) and accessible support options via chat or call contribute to a positive experience with polite and eager-to-help support representatives.

Cons

Due to numerous functionalities understanding the impact of changes can be challenging necessitating support assistance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

T
Tina

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0

“Replicon customer support is the best”

Pros

Commendations for customer support going beyond expectations to address encountered problems with regular management check-ins to ensure the program aligns with needs.

Cons

Automatic currency updates would be a preferred addition; otherwise no further changes are deemed necessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Joe

Oil & Energy, 1-10 employees

More than a year

5.0

“My opinion”

Pros

The report function is highlighted and the software appears easy for field inspectors to use.

Cons

Personal lack of knowledge and need for practice contribute to difficulties but improvements are acknowledged on a personal level.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

M
michelle

Oil & Energy, 11-50 employees

More than a year

4.0

“Review of Replicon for Our Use”

Pros

User training is emphasized particularly with a field supervisor conducting reviews for enhanced ease of use.

Cons

Initial setup requires more effort for project managers as the effort is consistent regardless of project duration.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“Easy to use and great support”

Pros

The software is deemed fairly easy for both administrators and general users. Its strength lies in a robust customer service team and support structure.

Cons

Abundance of functionality sometimes makes quick navigation challenging but support is readily available by phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Lucia

Insurance, 51-100 employees

More than a year

5.0

“Very Satisfied”

Pros

Acknowledgment of the software's ease of understanding and effectiveness in providing necessary sources.

Cons

No issues or dislikes reported with the program.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“It's the best on line app so far I have used”

Pros

Replicon is praised for encompassing all necessary features for managing timesheets and delivering precise results in project time recording.

Cons

Challenges in removing Project Rate when charging based on people's rates. Previous search results persist when searching for a project.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“Handy tool for Time management”

Pros

Highlights include ease of use user-friendliness and proactive customer support.

Cons

Limitations noted in report generation and customization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

K
Kristen

Marketing and Advertising, 500+ employees

More than a year

5.0

“Easy to manage!”

Pros

Approval of Replicon in managing time-off requests emphasizing ease of running reports and receiving timely notifications.

Cons

Suggested improvement in layout configuration for enhanced visual appeal.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

“A Robust Customizable Platform with a Learning Curve”

Pros

Commendation for excellent customer support high customization capabilities strong technology and integration with other vendors.

Cons

Custom Change Requests outside normal features may incur expenses and language barriers could be encountered with customer support.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

R
Raquel

Legal Services, 500+ employees

More than a year

5.0

“Replicon is easy to use and flexible with good support!”

Pros

Emphasis on the software's ease of configuration user addition report creation and scheduling capabilities.

Cons

Initial setup and structure were slightly challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

“Great & Easy Software for Small Nonprofit”

Pros

Positive feedback on ease of use quick learning curve accommodating both salaried and hourly employees and efficient customer support via chat.

Cons

Time zone issues in the US Virgin Islands with occasional discrepancies fixed by support. Desired features include supervisor review without mandatory timesheet completion and options for salaried employees to log time in/out of the office.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

T
Tihomir

Financial Services, 500+ employees

Less than 6 months

4.0

“Keeps you accountable”

Pros

Easy installation user-friendly interface and compatibility with mobile devices are noted. Automatic email reports are appreciated.

Cons

Limited room for customization and multiple open timesheets may lead to confusion.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

K
Keiichiro

Computer Software, 51-100 employees

Less than 6 months

4.0

“Easy understanding Time Management System!”

Pros

Users can intuitively operate basic functions without extensive manual reference.

Cons

Customization is often required to align with existing rules necessitating preparation by the user side administrator.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

Less than a year

4.0

“Intuitive product”

Pros

Responsive customer service is acknowledged particularly for valuable assistance during the initial setup.

Cons

Some aspects of invoice parts and user management could be better organized for improved simplicity.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

R
ROBIN

Executive Office, 1-10 employees

Less than 6 months

5.0

“Makes Every Customer Feel Valued”

Pros

Commendations for ease of use visually appealing interface robust reporting and alignment with the 'time intelligence' branding.

Cons

No negative feedback reported expressing satisfaction with the software and overall experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y
Yazir

Retail, 500+ employees

More than a year

5.0

“Well written software”

Pros

The software's straightforward nature and precision make it hard to identify significant flaws.

Cons

There are minimal drawbacks to this straightforward software; it remains easy and precise making it challenging to find faults.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

E
Eunice

Management Consulting, 11-50 employees

More than a year

4.0

“Great Product”

Pros

While some functions may need refinement the receptive attitude to feedback instills confidence in overall improvements.

Cons

While some functions require adjustments the provider is open to feedback and overall improvements are anticipated.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8