Sage Timeslips Reviews
softwareOverall Rating
4
2 Reviews
Rating Distribution
5
(1)
4
3
(1)
2
1
Satisfaction Score
Ease of use
7
Value for money
5
Customer Support
3
Functionality
7
Overall Rating
4
2 Reviews
Rating Distribution
5
(1)
4
3
(1)
2
1
Satisfaction Score
Ease of use
7
Value for money
5
Customer Support
3
Functionality
7
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Sage Timeslips Review
Sage Timeslips Review
Pros
Timeslips offers exceptional time tracking and billing features. The billing and invoicing capabilities are truly outstanding.
Cons
I'm truly disappointed with the customer support provided by Timeslips. Trying to resolve issues through "chat" services is absurd. I believe in the importance of one-on-one conversations for customer support. It should be a priority feature of Timeslips, considering the amount I pay annually. I should have more than 4-5 support interactions without additional charges. These issues need to be addressed.
Ease of use
8
Value for money
6
Customer Support
2
Functionality
8
David
Law Practice, 1-10 employees
More than a year
August 2023
Antiquated compared to the options available today
Antiquated compared to the options available today
Pros
There wasn't much to like about Sage Timeslips, except for the abundance of reporting options available.
Cons
The software is clunky and overly complicated. The interface feels outdated. I initially started with the locally hosted version, which was nearly impossible to upgrade and required keeping an old computer. I explored demos with Sage to switch to a newer version, but their offering was unimpressive compared to other products I considered.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Anonymous
Not Specified, 1-10 employees
More than a year
August 2023
Filters
Sort by:
Sage Timeslips Review
Sage Timeslips Review
Pros
Timeslips offers exceptional time tracking and billing features. The billing and invoicing capabilities are truly outstanding.
Cons
I'm truly disappointed with the customer support provided by Timeslips. Trying to resolve issues through "chat" services is absurd. I believe in the importance of one-on-one conversations for customer support. It should be a priority feature of Timeslips, considering the amount I pay annually. I should have more than 4-5 support interactions without additional charges. These issues need to be addressed.
Ease of use
8
Value for money
6
Customer Support
2
Functionality
8
David
Law Practice, 1-10 employees
More than a year
August 2023
Antiquated compared to the options available today
Antiquated compared to the options available today
Pros
There wasn't much to like about Sage Timeslips, except for the abundance of reporting options available.
Cons
The software is clunky and overly complicated. The interface feels outdated. I initially started with the locally hosted version, which was nearly impossible to upgrade and required keeping an old computer. I explored demos with Sage to switch to a newer version, but their offering was unimpressive compared to other products I considered.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Anonymous
Not Specified, 1-10 employees
More than a year
August 2023