softwareSimpro Software Reviews
27 Reviews
Overall Rating
4.1
27 Reviews
Rating Distribution
5
(12)
4
(9)
3
(4)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
27 Reviews
Rating Distribution
5
(12)
4
(9)
3
(4)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Look for a better company
Look for a better company
Pros
No positive aspects to mention. The company's performance is subpar.
Cons
Experiencing a significant delay of 6 to 9 months in getting the platform up and running is a major issue. Moreover there are platformrelated problems that hinder its functionality.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Jim
Mechanical or Industrial Engineering, 51-100 employees
Jul 01, 2023
simpro enterprise
simpro enterprise
Pros
simpro enterprise presents a professional appearance and has improved our daily operations significantly.
Cons
The flexibility of project Gantt charts could be enhanced.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Will
Security and Investigations, 51-100 employees
Jun 01, 2023
simpro enterprise Review
simpro enterprise Review
Pros
What appealed to me most about simpro enterprise was its extensive range of features for managing field service operations. It offered robust tools for scheduling dispatching and monitoring tasks. The intuitive interface simplifies assigning tasks to field technicians and tracking their progress in realtime. Additionally the integrated inventory management module streamlined the ordering and tracking of parts and materials. The ability to generate detailed reports and analyze key metrics provided valuable insights into my field service business's performance.
Cons
However the initial setup and implementation process of simpro enterprise required some time and effort to configure according to my specific business requirements. The customization options while extensive might be overwhelming for new users. Also the pricing structure could be more flexible as certain features were only available in higherpriced plans. Despite these minor drawbacks once the system was set up it proved to be a valuable asset for my field service business.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Marek
Financial Services, 1-10 employees
May 01, 2023
Oversold and Overpriced
Oversold and Overpriced
Pros
One positive aspect is the ability to create an inventory with cost and manhour details for estimating purposes.
Cons
simpro enterprise is challenging to customize and lacks flexibility. Reports are inconsistent and the bookkeeper has reservations about it. The presentation of taxes on invoices can be confusing and invoices have layouts and wording that can confuse both clients and staff. Additionally the mobile app's failure to autosave data has caused frustration leading to data loss. Initial training had gaps resulting in stumbling and frustration. Ongoing training is costlier than hiring a 90ton crane with an operator. Furthermore imports of materials and client lists are often incomplete.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Lorne
Construction, 1-10 employees
Jan 01, 2023
Project management and workflow simplified
Project management and workflow simplified
Pros
simpro enterprise offers a great user interface and provides a satisfying variety of templates for project management processes.
Cons
It still requires additional templates and improved precise drawing tools.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
?brahim Enes
Defense and Space, 500+ employees
Nov 01, 2022
The ideal software for project management.
The ideal software for project management.
Pros
simpro enterprise is an excellent software for project management encompassing features such as estimation planning task execution and inventory management. It is comprehensive and relatively easy to use.
Cons
It requires usage in at least three projects to become fully proficient.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not specified, 500+ employees
Nov 01, 2022
Out of date overly complicated unintuitive.
Out of date overly complicated unintuitive.
Pros
There's no noteworthy positive aspect. Transitioning away from it is the best course of action.
Cons
simpro enterprise's entire user interface is poorly designed and navigating it feels outdated. If you forget to save your work it's lost. It's challenging to use and doesn't match the userfriendliness of other alternatives.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
martin
Construction, 1-10 employees
Sep 01, 2022
simpro enterprise
simpro enterprise
Pros
Implementing simpro enterprise on the backoffice side works seamlessly and efficiently aiding stock and job management. Its integration with QuickBooks is flawless.
Cons
The mobile app is challenging to use lacks intuitiveness and is missing some functionality.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
David
Construction, 1-10 employees
Aug 01, 2022
Transformative Field Service Management
Transformative Field Service Management
Pros
simpro enterprise offers an endtoend solution from Lead to Invoicing that has streamlined our business processes. It has helped us transition from an old serverbased system to a cloudbased one. simpro enterprise is a versatile field service management and service desk software that can also handle larger projects.
Cons
Asset management and assetjob history could be more transparent especially for assets with multiple parts. It's challenging to see which parts have been replaced or haven't over time. Also you cannot view the total asset spend on callouts.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Dean
Construction, 11-50 employees
Jun 01, 2022
simpro enterprise to manage like a professional
simpro enterprise to manage like a professional
Pros
simpro enterprise is excellent for managing a business professionally with userfriendly functions and tools that facilitate efficient business management.
Cons
Some functions and tools are not utilized optimally and may be outdated affecting their usability.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Jaroth
Computer Software, 101-500 employees
Apr 01, 2022
simpro enterprise as a paperless program
simpro enterprise as a paperless program
Pros
Transitioning to a CloudBased solution has been a positive move. The customer support has been exceptional allowing direct communication with helpful individuals who can remotely assist with any issues.
Cons
The limitation of only being able to keep certain modules open like Jobs Quotes Purchase Orders Receipts and Invoices can be frustrating. It would be more convenient to have tabs at the top for People Schedule Catalogue Invoices Utilities and Reports. Duplicating pages is necessary to avoid losing progress when handling interruptions like phone calls. Handling stock and transferring Work and Technician notes between jobs can also be challenging. Some reports lack customization options beyond their predefined parameters.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Allison
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
simpro enterprise Enterprise
simpro enterprise Enterprise
Pros
simpro enterprise Enterprise offers relative ease of use particularly when it comes to jobrelated features. While interest calculations on overdue invoices could be improved for better integration with Xero Purchase Orders are userfriendly. The help menu is comprehensive and easy to follow. It would be beneficial to receive immediate notifications in case of simpro enterprise Enterprise or Connect issues that impact job synchronization and workflow speed.
Cons
Integration was facilitated with assistance from our Laser Group business development manager.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Dale
Retail, 11-50 employees
Feb 01, 2022
Plumbing Review
Plumbing Review
Pros
What I appreciate most about this software are the prebuilt features. However there is a need for better merging of plumbing supplier parts to maximize the program's potential.
Cons
The process of merging plumbing supplier parts can be quite challenging and there is no straightforward method to accomplish it.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Ross
Construction, 11-50 employees
Feb 01, 2022
simpro enterprise Review
simpro enterprise Review
Pros
I am completely satisfied with simpro enterprise as it represents a significant leap from our previous system. It has enhanced our productivity across various aspects of our business including scheduling purchasing and invoicing.
Cons
The speed of implementing suggested ideas could be improved especially in the ideas process.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Daryl
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
simpro enterprise Review
simpro enterprise Review
Pros
Once the setup is complete quoting becomes more straightforward and scheduling aids in tracking staff locations. However managing simpro enterprise can be a fulltime task as not all information consistently goes to the correct destination. Receipts for purchased goods sometimes do not link to jobs as expected. Additionally cost prices on jobs are not updated automatically affecting invoicing if updates are not activated.
Cons
There are inconsistencies in the flow of information with some receipts not linking to the right location and manual updates are required for cost prices on jobs.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Debbie
Telecommunications, 1-10 employees
Feb 01, 2022
Excellent Program HIGHLY Recommend
Excellent Program HIGHLY Recommend
Pros
simpro enterprise continuously improves and updates its features. In comparison to other similar programs simpro enterprise offers a deep and detailed set of tools and features.
Cons
The initial implementation process may appear cumbersome due to the extensive range of features. However the training provided is excellent and the customer servicehelpdesk support is topnotch.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not specified, 1-10 employees
Feb 01, 2022
Alot of work to transition but so far worth the work put into it
Alot of work to transition but so far worth the work put into it
Pros
The service order flow scheduling and invoicing have been impressive. The training and support provided have been fantastic ensuring a productive transition.
Cons
The mobile app could benefit from additional features such as the ability to view customers and sites without completing an onsite job and better access to custom fields and site notes.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jane
Music, 11-50 employees
Feb 01, 2022
Love it
Love it
Pros
I adore the ease of creating scheduling and tracking jobs within simpro enterprise. The system has been excellent for logistical dispatch.
Cons
It would be convenient to schedule a job directly from the schedule within the software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Alana
Security and Investigations, 11-50 employees
Feb 01, 2022
Rovac
Rovac
Pros
The ability to track costs effectively is crucial for us and simpro enterprise performs this task admirably.
Cons
The timesheet control could be more userfriendly and efficient in data entry.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Rob
Construction, 11-50 employees
Feb 01, 2022
simpro enterprise Critical For our Business
simpro enterprise Critical For our Business
Pros
simpro enterprise boasts a clean and userfriendly UI offering numerous features for seamless integration into business processes. It holds promise as a tool for various aspects of our operations.
Cons
The custom reporting feature can be somewhat challenging and confusing to use.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jonathan
Information Technology and Services, 11-50 employees
Feb 01, 2022
simpro enterprise is good but can be better
simpro enterprise is good but can be better
Pros
simpro enterprise provides a clear workflow process that keeps everyone aligned and on the same page. It offers a secure environment for project request submissions reviews approvals assignments and tracking.
Cons
Improvements could be made in the flexibility of invoicing especially in terms of proper integration capabilities. Custom fields have limitations and access to custom fields in emails can be challenging.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Hoss
Renewables and Environment, 11-50 employees
Feb 01, 2022
One of the best decisions in the last 7 years
One of the best decisions in the last 7 years
Pros
simpro enterprise brought about a seamless transition and every interaction with the software was a success. It transformed our business operations offering complete traceability and transparency significantly reducing errors.
Cons
No issues encountered simpro enterprise has proven to be an exceptional tool without faults.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Steve
Construction, 51-100 employees
Feb 01, 2022
Need to listen to your users simpro enterprise.
Need to listen to your users simpro enterprise.
Pros
simpro enterprise offers excellent general features and is relatively easy to set up and use.
Cons
The software's responsiveness to user suggestions and feedback could be improved particularly in implementing ideas from the user forum.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Darren
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
first time user
first time user
Pros
My experience with simpro enterprise has been positive from the start. Navigating the system and finding solutions to my objectives has been easy and straightforward. As I've gained more knowledge I've been able to implement new systems for our team.
Cons
When dealing with long lists of parts in jobs it would be beneficial for the add a part field to be available both at the top and bottom or for the cursor to automatically return to the field after adding a part. Progress invoices can be complicated but additional training might resolve this.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Matthew
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
Long term simpro enterprise user
Long term simpro enterprise user
Pros
simpro enterprise excels in job management offering an intuitive and easytolearn system.
Cons
While strong in job costing and management there is room for improvement to further support businesses with high volume recurring job services.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Graeme
Facilities Services, 51-100 employees
Feb 01, 2022
simpro enterprise Review
simpro enterprise Review
Pros
The support provided is exceptional and once users become familiar with the software it becomes easy to navigate and utilize its features effectively.
Cons
During the setup process it is essential to have a good understanding of what you are doing as certain aspects can be challenging to change once implemented.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ryan
Construction, 11-50 employees
Feb 01, 2022
Well worth the effort in setup
Well worth the effort in setup
Pros
simpro enterprise offers comprehensive features and integrates easily with accounting packages. However it requires substantial setup effort.
Cons
The mobile app could benefit from more features such as the ability to view customers and sites without completing onsite jobs and enhanced access to custom fields and site notes.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Gwyneth
Security and Investigations, 1-10 employees
Feb 01, 2022
Filters
Look for a better company
Look for a better company
Pros
No positive aspects to mention. The company's performance is subpar.
Cons
Experiencing a significant delay of 6 to 9 months in getting the platform up and running is a major issue. Moreover there are platformrelated problems that hinder its functionality.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Jim
Mechanical or Industrial Engineering, 51-100 employees
Jul 01, 2023
simpro enterprise
simpro enterprise
Pros
simpro enterprise presents a professional appearance and has improved our daily operations significantly.
Cons
The flexibility of project Gantt charts could be enhanced.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Will
Security and Investigations, 51-100 employees
Jun 01, 2023
simpro enterprise Review
simpro enterprise Review
Pros
What appealed to me most about simpro enterprise was its extensive range of features for managing field service operations. It offered robust tools for scheduling dispatching and monitoring tasks. The intuitive interface simplifies assigning tasks to field technicians and tracking their progress in realtime. Additionally the integrated inventory management module streamlined the ordering and tracking of parts and materials. The ability to generate detailed reports and analyze key metrics provided valuable insights into my field service business's performance.
Cons
However the initial setup and implementation process of simpro enterprise required some time and effort to configure according to my specific business requirements. The customization options while extensive might be overwhelming for new users. Also the pricing structure could be more flexible as certain features were only available in higherpriced plans. Despite these minor drawbacks once the system was set up it proved to be a valuable asset for my field service business.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Marek
Financial Services, 1-10 employees
May 01, 2023
Oversold and Overpriced
Oversold and Overpriced
Pros
One positive aspect is the ability to create an inventory with cost and manhour details for estimating purposes.
Cons
simpro enterprise is challenging to customize and lacks flexibility. Reports are inconsistent and the bookkeeper has reservations about it. The presentation of taxes on invoices can be confusing and invoices have layouts and wording that can confuse both clients and staff. Additionally the mobile app's failure to autosave data has caused frustration leading to data loss. Initial training had gaps resulting in stumbling and frustration. Ongoing training is costlier than hiring a 90ton crane with an operator. Furthermore imports of materials and client lists are often incomplete.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Lorne
Construction, 1-10 employees
Jan 01, 2023
Project management and workflow simplified
Project management and workflow simplified
Pros
simpro enterprise offers a great user interface and provides a satisfying variety of templates for project management processes.
Cons
It still requires additional templates and improved precise drawing tools.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
?brahim Enes
Defense and Space, 500+ employees
Nov 01, 2022
The ideal software for project management.
The ideal software for project management.
Pros
simpro enterprise is an excellent software for project management encompassing features such as estimation planning task execution and inventory management. It is comprehensive and relatively easy to use.
Cons
It requires usage in at least three projects to become fully proficient.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not specified, 500+ employees
Nov 01, 2022
Out of date overly complicated unintuitive.
Out of date overly complicated unintuitive.
Pros
There's no noteworthy positive aspect. Transitioning away from it is the best course of action.
Cons
simpro enterprise's entire user interface is poorly designed and navigating it feels outdated. If you forget to save your work it's lost. It's challenging to use and doesn't match the userfriendliness of other alternatives.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
martin
Construction, 1-10 employees
Sep 01, 2022
simpro enterprise
simpro enterprise
Pros
Implementing simpro enterprise on the backoffice side works seamlessly and efficiently aiding stock and job management. Its integration with QuickBooks is flawless.
Cons
The mobile app is challenging to use lacks intuitiveness and is missing some functionality.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
David
Construction, 1-10 employees
Aug 01, 2022
Transformative Field Service Management
Transformative Field Service Management
Pros
simpro enterprise offers an endtoend solution from Lead to Invoicing that has streamlined our business processes. It has helped us transition from an old serverbased system to a cloudbased one. simpro enterprise is a versatile field service management and service desk software that can also handle larger projects.
Cons
Asset management and assetjob history could be more transparent especially for assets with multiple parts. It's challenging to see which parts have been replaced or haven't over time. Also you cannot view the total asset spend on callouts.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Dean
Construction, 11-50 employees
Jun 01, 2022
simpro enterprise to manage like a professional
simpro enterprise to manage like a professional
Pros
simpro enterprise is excellent for managing a business professionally with userfriendly functions and tools that facilitate efficient business management.
Cons
Some functions and tools are not utilized optimally and may be outdated affecting their usability.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Jaroth
Computer Software, 101-500 employees
Apr 01, 2022
simpro enterprise as a paperless program
simpro enterprise as a paperless program
Pros
Transitioning to a CloudBased solution has been a positive move. The customer support has been exceptional allowing direct communication with helpful individuals who can remotely assist with any issues.
Cons
The limitation of only being able to keep certain modules open like Jobs Quotes Purchase Orders Receipts and Invoices can be frustrating. It would be more convenient to have tabs at the top for People Schedule Catalogue Invoices Utilities and Reports. Duplicating pages is necessary to avoid losing progress when handling interruptions like phone calls. Handling stock and transferring Work and Technician notes between jobs can also be challenging. Some reports lack customization options beyond their predefined parameters.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Allison
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
simpro enterprise Enterprise
simpro enterprise Enterprise
Pros
simpro enterprise Enterprise offers relative ease of use particularly when it comes to jobrelated features. While interest calculations on overdue invoices could be improved for better integration with Xero Purchase Orders are userfriendly. The help menu is comprehensive and easy to follow. It would be beneficial to receive immediate notifications in case of simpro enterprise Enterprise or Connect issues that impact job synchronization and workflow speed.
Cons
Integration was facilitated with assistance from our Laser Group business development manager.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Dale
Retail, 11-50 employees
Feb 01, 2022
Plumbing Review
Plumbing Review
Pros
What I appreciate most about this software are the prebuilt features. However there is a need for better merging of plumbing supplier parts to maximize the program's potential.
Cons
The process of merging plumbing supplier parts can be quite challenging and there is no straightforward method to accomplish it.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Ross
Construction, 11-50 employees
Feb 01, 2022
simpro enterprise Review
simpro enterprise Review
Pros
I am completely satisfied with simpro enterprise as it represents a significant leap from our previous system. It has enhanced our productivity across various aspects of our business including scheduling purchasing and invoicing.
Cons
The speed of implementing suggested ideas could be improved especially in the ideas process.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Daryl
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
simpro enterprise Review
simpro enterprise Review
Pros
Once the setup is complete quoting becomes more straightforward and scheduling aids in tracking staff locations. However managing simpro enterprise can be a fulltime task as not all information consistently goes to the correct destination. Receipts for purchased goods sometimes do not link to jobs as expected. Additionally cost prices on jobs are not updated automatically affecting invoicing if updates are not activated.
Cons
There are inconsistencies in the flow of information with some receipts not linking to the right location and manual updates are required for cost prices on jobs.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Debbie
Telecommunications, 1-10 employees
Feb 01, 2022
Excellent Program HIGHLY Recommend
Excellent Program HIGHLY Recommend
Pros
simpro enterprise continuously improves and updates its features. In comparison to other similar programs simpro enterprise offers a deep and detailed set of tools and features.
Cons
The initial implementation process may appear cumbersome due to the extensive range of features. However the training provided is excellent and the customer servicehelpdesk support is topnotch.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not specified, 1-10 employees
Feb 01, 2022
Alot of work to transition but so far worth the work put into it
Alot of work to transition but so far worth the work put into it
Pros
The service order flow scheduling and invoicing have been impressive. The training and support provided have been fantastic ensuring a productive transition.
Cons
The mobile app could benefit from additional features such as the ability to view customers and sites without completing an onsite job and better access to custom fields and site notes.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jane
Music, 11-50 employees
Feb 01, 2022
Love it
Love it
Pros
I adore the ease of creating scheduling and tracking jobs within simpro enterprise. The system has been excellent for logistical dispatch.
Cons
It would be convenient to schedule a job directly from the schedule within the software.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Alana
Security and Investigations, 11-50 employees
Feb 01, 2022
Rovac
Rovac
Pros
The ability to track costs effectively is crucial for us and simpro enterprise performs this task admirably.
Cons
The timesheet control could be more userfriendly and efficient in data entry.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Rob
Construction, 11-50 employees
Feb 01, 2022
simpro enterprise Critical For our Business
simpro enterprise Critical For our Business
Pros
simpro enterprise boasts a clean and userfriendly UI offering numerous features for seamless integration into business processes. It holds promise as a tool for various aspects of our operations.
Cons
The custom reporting feature can be somewhat challenging and confusing to use.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jonathan
Information Technology and Services, 11-50 employees
Feb 01, 2022
simpro enterprise is good but can be better
simpro enterprise is good but can be better
Pros
simpro enterprise provides a clear workflow process that keeps everyone aligned and on the same page. It offers a secure environment for project request submissions reviews approvals assignments and tracking.
Cons
Improvements could be made in the flexibility of invoicing especially in terms of proper integration capabilities. Custom fields have limitations and access to custom fields in emails can be challenging.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Hoss
Renewables and Environment, 11-50 employees
Feb 01, 2022
One of the best decisions in the last 7 years
One of the best decisions in the last 7 years
Pros
simpro enterprise brought about a seamless transition and every interaction with the software was a success. It transformed our business operations offering complete traceability and transparency significantly reducing errors.
Cons
No issues encountered simpro enterprise has proven to be an exceptional tool without faults.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Steve
Construction, 51-100 employees
Feb 01, 2022
Need to listen to your users simpro enterprise.
Need to listen to your users simpro enterprise.
Pros
simpro enterprise offers excellent general features and is relatively easy to set up and use.
Cons
The software's responsiveness to user suggestions and feedback could be improved particularly in implementing ideas from the user forum.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Darren
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
first time user
first time user
Pros
My experience with simpro enterprise has been positive from the start. Navigating the system and finding solutions to my objectives has been easy and straightforward. As I've gained more knowledge I've been able to implement new systems for our team.
Cons
When dealing with long lists of parts in jobs it would be beneficial for the add a part field to be available both at the top and bottom or for the cursor to automatically return to the field after adding a part. Progress invoices can be complicated but additional training might resolve this.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Matthew
Electrical/Electronic Manufacturing, 11-50 employees
Feb 01, 2022
Long term simpro enterprise user
Long term simpro enterprise user
Pros
simpro enterprise excels in job management offering an intuitive and easytolearn system.
Cons
While strong in job costing and management there is room for improvement to further support businesses with high volume recurring job services.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Graeme
Facilities Services, 51-100 employees
Feb 01, 2022
simpro enterprise Review
simpro enterprise Review
Pros
The support provided is exceptional and once users become familiar with the software it becomes easy to navigate and utilize its features effectively.
Cons
During the setup process it is essential to have a good understanding of what you are doing as certain aspects can be challenging to change once implemented.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ryan
Construction, 11-50 employees
Feb 01, 2022
Well worth the effort in setup
Well worth the effort in setup
Pros
simpro enterprise offers comprehensive features and integrates easily with accounting packages. However it requires substantial setup effort.
Cons
The mobile app could benefit from more features such as the ability to view customers and sites without completing onsite jobs and enhanced access to custom fields and site notes.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Gwyneth
Security and Investigations, 1-10 employees
Feb 01, 2022