Slack Software

Slack Software Reviews

117 Reviews

Overall Rating

4.6

117 Reviews

Rating Distribution

5

star

(84)

4

star

(28)

3

star

(3)

2

star

(1)

1

star

(1)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Filters

The best communication you can get!
Pros

If you have to manage a team of diverse, international members, Slack is the best method you can use. I love how simple it is to create new workspaces with so much detail and control. I can have as few or as many members as I want, and everything will go very smoothly. Once the workspaces are up and running, we can immediately have a better connection with everyone we work with. And all the data is synced up and available to everyone, which is great. This is especially useful to communicate with team members in different countries.

Cons

Slack is amazing at video calls and sharing data through screen sharing, but it consumes a lot of data while doing so. It is especially concerning when a team member is on a site visit abroad and using a roaming connection, which limits the data resources. I would appreciate it if there was an option to reduce the data usage. And then there are the controls that are always in the way of what youre doing, whether it’s a video call or just navigating around the software. It would be very helpful if they could be minimized into a floating button or at least be able to move out of the way until needed.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Danny

Information Technology and Services, 11-50 employees employees

Jan 01, 1970

Slack helps Pickup the Slack
Pros

What I find most appealing about Slack is its simplicity and straightforwardness. I can effortlessly launch the application and engage in real-time conversations with my teammates.

Cons

there is not much I can fault about Slack because it just works. I am able to get my tasks done without any hassle.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Matt

Utilities, 51-100 employees

More than a year

Feb 27, 2024

Communication without Project Management
Pros

Slack simplifies internal communication, allowing for quick exchanges on the go.

Cons

It is challenging to link communication directly to specific tasks and projects without setting up integrations. Even with integrations, it's often easier to use a dedicated project management tool.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Sierra

Design, 1-10 employees

More than a year

Feb 25, 2024

Very effective communication tool for companies
Pros

I appreciate having both desktop and mobile apps at my disposal, with the huddle feature being particularly impressive. It eliminates the need for other platforms for calls, even offering screen-sharing capabilities plus the ability to send notes to myself is a handy addition.

Cons

It could be made more user-friendly. For instance, the design of message threads could be improved, and I wish there were more customization options available.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 51-100 employees

More than a year

Feb 23, 2024

Easy to use but with many options
Pros

Compared to its competitors, Slack stands out for its user-friendliness. Integrating other tools is a breeze too.

Cons

Navigating through a large number of channels and chats can be challenging.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Emil Maltesen

Information Technology and Services, 51-100 employees

More than a year

Feb 21, 2024

Slack platform review
Pros

I am fond of its functionality, which makes team communication and channel creation a breeze. The simple interface means newcomers quickly adapt to it.

Cons

I find the screen-sharing function less effective compared to competitors'.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Olena

Information Technology and Services, 11-50 employees

More than a year

Feb 21, 2024

Recommended
Pros

User-friendly and speedy, Slack proves invaluable for internal communication.

Cons

During calls, it frequently encounters errors. There is definitely room for improvement in organizing workers' agendas.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

3

Gustavo

Gambling & Casinos, 51-100 employees

More than a year

Feb 19, 2024

Integral to internal communications.
Pros

The seamless integration of Slack with various third-party software used at my workplace is its standout feature for me. Expanding its capabilities through integration has minimized the need to switch between different apps, thus saving time and optimizing day-to-day operations.

Cons

Using Slack poses the risk of information overload, especially in companies like mine with a large workforce, leading to numerous team channels. There have been instances where important messages got lost among the flood of notifications.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 500+ employees

More than a year

Feb 18, 2024

Life saver for remote teams
Pros

In my opinion, Slack is the quintessential tool for enabling and enhancing remote work productivity. When set up efficiently, its combination of channels and direct messages replicates a physical workspace, fostering efficient and effective communication, with the added benefits of conversation recording, searchability, and categorization. I am genuinely enthusiastic about Slack!

Cons

I do not have many criticisms for Slack; I am really satisfied with how it functions. While I have heard colleagues mention that the notifications can be distracting, I have managed to devise a system that enhances my productivity rather than hampers it. However, it can be challenging collaborating with people who are not familiar with Slack.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jamie

Consumer Goods, 11-50 employees

More than a year

Feb 17, 2024

The Fastest Way to Communicate with Your Team
Pros

With team members scattered across different time zones, reaching them via email is not always feasible. Slack comes to the rescue, offering a swift way to connect with remote colleagues without cluttering up my inbox, ensuring prompt responses to queries.

Cons

I really wish there was a quicker way for me to mute or unmute notifications temporarily. Often, when I jump into a virtual meeting, I end up having to shut down the entire Slack app just to ensure that notifications won't interrupt the meeting.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Madeleine

Marketing and Advertising, 11-50 employees

More than a year

Feb 16, 2024

Usage Review
Pros

Using Slack is EASY,it is easy and quick to pick up. Sharing large files and conducting presentations are a cinch with its user-friendly interface.

Cons

When I add people to a call, it might restrict the number of participants.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Kevin

Consumer Services, 500+ employees

More than a year

Feb 15, 2024

A great tool for our team
Pros

Its layout is straightforward and easy to navigate.

Cons

The absence of subcategories under channels is a drawback.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lisa

Non-Profit Organization Management, 1-10 employees

More than a year

Feb 15, 2024

User Experience
Pros

I am drawn to Slack's aesthetics, including its design, colors, and logo.

Cons

It is not as intuitive to use as Zoom or Google Meet.

Ease of use

5

Value for money

10

Customer Support

5

Functionality

10

Ketevani

Computer & Network Security, 51-100 employees

Less Than 6 months

Feb 14, 2024

Easy to communicate to the team
Pros

It is incredibly flexible, making communication and sharing files a breeze.

Cons

Slack is slightly pricier compared to other platforms.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jomon

E-Learning, 11-50 employees

Less Than 6 months

Feb 13, 2024

A great tool for remote work, file sharing and team communication!
Pros

I am impressed by Slack's user-friendly approach and its comprehensive features for remote team collaboration.

Cons

There are not any downsides! Just integrating a drag-and-drop project management solution like Trello would make it a perfect platform.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Md Ashfak

Marketing and Advertising, 1-10 employees

More than a year

Feb 11, 2024

Slack is wonderful for devops product teams
Pros

It is a breeze to use and navigate, ensuring I can easily find relevant conversations and threads.

Cons

Integrating with other tools took some time.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Keith

Electrical/Electronic Manufacturing, 500+ employees

More than a year

Feb 09, 2024

Slack review
Pros

The instant messaging feature of Slack is a definite plus for me.

Cons

The interface of Slack can be quite confusing when you are just starting to use it.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Caroline

Retail, 1-10 employees

Less Than 6 months

Feb 02, 2024

Useful tool for remote teams
Pros

It is straightforward to navigate, and I can create numerous channels to streamline communication.

Cons

The huddle tool (calling between members) is not very efficient. We frequently find ourselves switching to Google Meet instead.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Gauthier

Design, 11-50 employees

More than a year

Feb 01, 2024

Best For Team Collaboration!!
Pros

The Huddle feature stands out as particularly useful, facilitating swift connections, screen sharing, and issue resolution with the team.

Cons

There is nothing to dislike about Slack; it offers a wide range of useful features.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Renu

Information Technology and Services, 51-100 employees

More than a year

Jan 06, 2024

Slack Review
Pros

Slack's streamlined interface and diverse channel options make it ideal for business communication. Its mobile version is equally efficient and accessible.

Cons

Slack is a bit more expensive than other applications.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Swati

Banking, 500+ employees

More than a year

Jan 04, 2024

One of the best software for team communication and collaboration
Pros

With instant messaging and channels for team-wide communication, Slack has become even more indispensable. The screen-sharing feature and integration with various apps further elevate its usefulness.

Cons

new updates bring UI changes that are not user-friendly. Unlike competitors like MS Teams or Zoom, there is no screen recording option. For logging or managing app preferences, it redirects to a web page.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Anonymous

N/A, 51-100 employees

More than a year

Jan 03, 2024

Good software with nice interface
Pros

Slack's ease of use, particularly on Android devices, along with its speed and versatility in chatting and making calls, makes it a standout choice for me.

Cons

Sometimes, the replay button is hidden, making it difficult to click.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

nana

Transportation/Trucking/Railroad, 500+ employees

More than a year

Jan 02, 2024

good communicator
Pros

I adore Slack for its contribution to my productivity. Its ease of use and comfort in chatting are unmatched.

Cons

I dislike Slack when it operates slowly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Lana

Accounting, 500+ employees

More than a year

Jan 01, 2024

Slack Review
Pros

It is an excellent tool for fostering team communication and collaboration.

Cons

The UI can sometimes be overly complex.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Guneet

Information Technology and Services, 51-100 employees

Less Than 6 months

Jan 01, 2024

Communication Tool
Pros

The best aspect for me is the seamless communication across multiple locations and the ease of managing multiple channels and meetings. The separate workspaces for various tasks enhance its versatility for employees.

Cons

One common critique of Slack includes the potential for information overload. In large teams or active channels, the constant stream of messages can be overwhelming, and some users struggle to effectively manage or filter the notifications also, for some users, the cost associated with premium features may be a drawback.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Zain

Logistics and Supply Chain, 1-10 employees

Less than a year

Jan 01, 2024

Good tool, bad team experience.
Pros

Despite occasional glitches, the mobile app enhances team collaboration, particularly in remote work setups.

Cons

The app was glitchy across iOS and Android devices, requiring constant reinstallation to fix errors.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

Bradley

Automotive, 51-100 employees

More than a year

Dec 27, 2023

Slack: Optimal Tool for BIM & Live Chat
Pros

Slack facilitates effective collaboration through its audio and video conferencing capabilities.

Cons

Now that it offers video conferencing tools, I do not have any other complaints.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Colby

Financial Services, 11-50 employees

More than a year

Dec 16, 2023

The Digital HQ for Effortless Teamwork
Pros

I appreciate how Slack streamlines team communication, offering a simple and organized platform that keeps everyone connected, fostering smooth collaboration.

Cons

I struggle to find much to dislike about Slack. If I had to nitpick, sometimes the notifications can be overwhelming, but it is a small trade-off for staying informed. Overall, it is an excellent platform for team communication.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Francis

Food & Beverages, 500+ employees

More than a year

Dec 15, 2023

Great tool for collaborating across the globe
Pros

Slack's robustness ensures minimal downtime or disruptions, making it a dependable choice.

Cons

The learning curve for new users, especially those who are not tech-savvy, is steep, and it takes some time for people to fully understand how to use Slack effectively.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Sebastian

Telecommunications, 500+ employees

More than a year

Dec 13, 2023

Slack is a part of my working process.
Pros

Slack requires no prior expertise; it is incredibly user-friendly. The availability of an Android app enhances accessibility, ensuring fast and quality communication, with the added advantage of seamless integration with other programs.

Cons

I use Slack daily and can not find anything negative to say about it. It is a great product.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

natia

Retail, 500+ employees

More than a year

Dec 08, 2023

much better than teams
Pros

Whether in the office or working remotely, Slack proves to be a reliable tool for informal check-ins and seamless group creation, even involving external parties.

Cons

Social dynamics work much better within an organization than in open groups I am a part of. While Slack excels in its function, I sometimes worry about its always-on nature detracting from deep work.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lee

Think Tanks, 51-100 employees

More than a year

Dec 05, 2023

I LOVE Threads and Apps. Slackbot is my new best friend
Pros

The threaded messaging feature is a standout for me, offering a streamlined way of collaborative communication. I also appreciate the availability of apps and Slack bots for automating tasks and communications.

Cons

I find Slack a bit pricey for smaller teams.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 101-500 employees

More than a year

Nov 25, 2023

Slack Review
Pros

I find Slack to be an excellent and invaluable tool.

Cons

Everything seems good so far. I have not explored all the features yet, but I will update my feedback once I have had the chance to try them out.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Johnrey

Computer & Network Security, 500+ employees

Less than a year

Nov 23, 2023

Slack for team communication
Pros

Slack has become an indispensable tool for daily communication, especially in remote work scenarios. Its easy-to-use interface and functionality make it a standout in the industry, offering intuitive navigation.

Cons

I have not encountered any negative experiences with Slack.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 500+ employees

More than a year

Nov 21, 2023

Connecting genius minds
Pros

As someone in the tech field, Slack is part of my daily routine, offering ease of use and integration with supporting software like Jira and Bitbucket. Its transparency with clients and the ability to oversee task workflows are standout features. Although I faced installation issues initially, the customer support provided prompt and helpful assistance.

Cons

Given how frequently I use it in my daily life, Slack is essential. However, the pricing for the three-month chat access, especially for the free version, is quite high.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

karun

Information Technology and Services, 11-50 employees

More than a year

Nov 21, 2023

Great collaboration platform
Pros

Slack's simplicity in installation, setup, and usage makes it suitable for organizations of any size. Its continuous improvement, slick search capabilities, and message-saving option enhance productivity. The ability to organize channels and messages into groups, along with its plethora of add-ons for integration, contribute to a seamless collaboration experience.

Cons

Nothing significant stands out other than occasional bugs, which are usually addressed promptly. Some apps still send notifications even after being muted.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lina

Information Technology and Services, 1-10 employees

More than a year

Nov 19, 2023

my reveiw korey levey
Pros

From its user-friendly interface to its extensive features, I am impressed by everything about Slack.

Cons

There is nothing I disliked about Slack; everything was straightforward to use.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Korey

Accounting, 51-100 employees

Nov 18, 2023

Best Comms app to use
Pros

With its user-friendly interface, easy navigation, and seamless window creation, Slack proves to be effortlessly accessible.

Cons

everything has been smooth sailing. It is been easy to use, navigate, and create new windows.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Christian

Consumer Services, 500+ employees

More than a year

Nov 17, 2023

Communication app
Pros

It is instrumental in keeping all team members connected online and ensuring the exchange of real-time information.

Cons

There was a time when Slack was down, so all of us had to switch to Google Chat for a day.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Franklyn

Information Technology and Services, 1-10 employees

More than a year

Nov 15, 2023

Best messaging app for business
Pros

Among the array of features Slack offers, what I appreciate the most is its messaging capabilities.

Cons

The only downside of Slack for me is that it is slightly more expensive than other platforms.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

Ramandeep

Marketing and Advertising, 500+ employees

Less than a year

Nov 14, 2023

My review on Slacks
Pros

The @mention feature simplifies checking messages for important feedback or updates regarding work tasks and changes mentioned by our superiors.

Cons

When Slack is not updated or during downtime, it can be challenging to read messages quickly.

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

Alyssa

Consumer Services, 500+ employees

Less than a year

Nov 13, 2023

Slack Review
Pros

Slack excels in facilitating real-time communication and group messaging, making channel creation effortless.

Cons

It lacks effectiveness in push notifications and communication beyond messaging.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

Meliksah

Sports, 11-50 employees

Less Than 6 months

Nov 11, 2023

An amazing tool for internal communication
Pros

Creating subgroups is very easy with Slack, and its compatibility with Outlook adds to its appeal.

Cons

File sharing could be improved by allowing the copy-paste feature.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 11-50 employees

More than a year

Nov 09, 2023

Promotes team work in the remote setting
Pros

As part of my daily routine at work, I rely on Slack for seamless communication with my team. What stands out for me is how notifications seamlessly appear on both my laptop and phone, ensuring I never miss a message. I particularly appreciate the feature that allows me to attach pictures and videos, and the ability to reply within separate threads, which keeps all notes organized.

Cons

I have no issues or complaints with Slack. It seems to cover all the functionalities I need.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Erin

Hospital & Health Care, 11-50 employees

More than a year

Nov 02, 2023

Best for internal communication
Pros

What appeals to me most about Slack is its versatility for both work and internal communication, allowing seamless connection with colleagues and creating a conducive environment for collaboration.

Cons

I have not faced any issues with Slack because we extensively use it at work, and so far, it is been excellent.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ronalen

Telecommunications, 101-500 employees

More than a year

Nov 02, 2023

Exploring Slack's Features and Functionality
Pros

The ability to categorize conversations into specific channels based on teams, projects, or topics is a boon for keeping discussions focused and easily accessible. Slack's real-time messaging fosters quick, dynamic exchanges and ensures prompt feedback among team members.

Cons

For newcomers, there might be a learning curve in navigating various features and grasping the platform's full potential. The constant flow of notifications, especially in active channels, can sometimes feel overwhelming.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NOMPILO

Computer Software, 500+ employees

More than a year

Nov 01, 2023

Good choice for internal communications.
Pros

With its easy-to-use interface, integration capabilities with other programs, and availability on Android and desktop, Slack earns high marks.

Cons

When creating a new channel, I can not name it exactly as I want. Also, I am unable to use "smiles" in the title.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

valerian

Accounting, 500+ employees

More than a year

Oct 27, 2023

Standing the test of time
Pros

Slack's video huddle feature is exceptional, and threaded replies keep conversations organized. Transitioning back to Slack after changing companies was seamless and easy to pick up where I left off.

Cons

It can get noisy with multiple channels, and it is possible to miss threads. The upgraded user interface was overdue but has been helpful.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Richard

Marketing and Advertising, 11-50 employees

More than a year

Oct 16, 2023

One of the best team communicating apps
Pros

The ability to create different channels and integrate them via API for sending alerts/notifications is a standout feature of Slack.

Cons

Unlike other apps, you can not initiate a video call in Slack.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Cosmin

Retail, 11-50 employees

More than a year

Oct 15, 2023

Great tool to communicate with all our remote workers
Pros

Within our company, Slack serves as the primary platform for internal communication, offering an organized approach to channel separation and responsibilities.

Cons

It can become overwhelming for some employees, while others complain about the lack of tracking functionalities. It is hard to please everyone!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Breno

Civil Engineering, 11-50 employees

More than a year

Oct 13, 2023