Matt
Utilities, 51-100 employees
More than a year
“Slack helps Pickup the Slack
Pros
What I find most appealing about Slack is its simplicity and straightforwardness. I can effortlessly launch the application and engage in real-time conversations with my teammates.
Cons
there is not much I can fault about Slack because it just works. I am able to get my tasks done without any hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sierra
Design, 1-10 employees
More than a year
“Communication without Project Management
Pros
Slack simplifies internal communication, allowing for quick exchanges on the go.
Cons
It is challenging to link communication directly to specific tasks and projects without setting up integrations. Even with integrations, it's often easier to use a dedicated project management tool.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
“Very effective communication tool for companies
Pros
I appreciate having both desktop and mobile apps at my disposal, with the huddle feature being particularly impressive. It eliminates the need for other platforms for calls, even offering screen-sharing capabilities plus the ability to send notes to myself is a handy addition.
Cons
It could be made more user-friendly. For instance, the design of message threads could be improved, and I wish there were more customization options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emil Maltesen
Information Technology and Services, 51-100 employees
More than a year
“Easy to use but with many options
Pros
Compared to its competitors, Slack stands out for its user-friendliness. Integrating other tools is a breeze too.
Cons
Navigating through a large number of channels and chats can be challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Olena
Information Technology and Services, 11-50 employees
More than a year
“Slack platform review
Pros
I am fond of its functionality, which makes team communication and channel creation a breeze. The simple interface means newcomers quickly adapt to it.
Cons
I find the screen-sharing function less effective compared to competitors'.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gustavo
Gambling & Casinos, 51-100 employees
More than a year
“Recommended
Pros
User-friendly and speedy, Slack proves invaluable for internal communication.
Cons
During calls, it frequently encounters errors. There is definitely room for improvement in organizing workers' agendas.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
3
Anonymous
Not Specified, 500+ employees
More than a year
“Integral to internal communications.
Pros
The seamless integration of Slack with various third-party software used at my workplace is its standout feature for me. Expanding its capabilities through integration has minimized the need to switch between different apps, thus saving time and optimizing day-to-day operations.
Cons
Using Slack poses the risk of information overload, especially in companies like mine with a large workforce, leading to numerous team channels. There have been instances where important messages got lost among the flood of notifications.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamie
Consumer Goods, 11-50 employees
More than a year
“Life saver for remote teams
Pros
In my opinion, Slack is the quintessential tool for enabling and enhancing remote work productivity. When set up efficiently, its combination of channels and direct messages replicates a physical workspace, fostering efficient and effective communication, with the added benefits of conversation recording, searchability, and categorization. I am genuinely enthusiastic about Slack!
Cons
I do not have many criticisms for Slack; I am really satisfied with how it functions. While I have heard colleagues mention that the notifications can be distracting, I have managed to devise a system that enhances my productivity rather than hampers it. However, it can be challenging collaborating with people who are not familiar with Slack.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Madeleine
Marketing and Advertising, 11-50 employees
More than a year
“The Fastest Way to Communicate with Your Team
Pros
With team members scattered across different time zones, reaching them via email is not always feasible. Slack comes to the rescue, offering a swift way to connect with remote colleagues without cluttering up my inbox, ensuring prompt responses to queries.
Cons
I really wish there was a quicker way for me to mute or unmute notifications temporarily. Often, when I jump into a virtual meeting, I end up having to shut down the entire Slack app just to ensure that notifications won't interrupt the meeting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Consumer Services, 500+ employees
More than a year
“Usage Review
Pros
Using Slack is EASY,it is easy and quick to pick up. Sharing large files and conducting presentations are a cinch with its user-friendly interface.
Cons
When I add people to a call, it might restrict the number of participants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lisa
Non-Profit Organization Management, 1-10 employees
More than a year
“A great tool for our team
Pros
Its layout is straightforward and easy to navigate.
Cons
The absence of subcategories under channels is a drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ketevani
Computer & Network Security, 51-100 employees
Less Than 6 months
“User Experience
Pros
I am drawn to Slack's aesthetics, including its design, colors, and logo.
Cons
It is not as intuitive to use as Zoom or Google Meet.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
5
Functionality
10
Jomon
E-Learning, 11-50 employees
Less Than 6 months
“Easy to communicate to the team
Pros
It is incredibly flexible, making communication and sharing files a breeze.
Cons
Slack is slightly pricier compared to other platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Md Ashfak
Marketing and Advertising, 1-10 employees
More than a year
“A great tool for remote work, file sharing and team communication!
Pros
I am impressed by Slack's user-friendly approach and its comprehensive features for remote team collaboration.
Cons
There are not any downsides! Just integrating a drag-and-drop project management solution like Trello would make it a perfect platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Slack is wonderful for devops product teams
Pros
It is a breeze to use and navigate, ensuring I can easily find relevant conversations and threads.
Cons
Integrating with other tools took some time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Caroline
Retail, 1-10 employees
Less Than 6 months
“Slack review
Pros
The instant messaging feature of Slack is a definite plus for me.
Cons
The interface of Slack can be quite confusing when you are just starting to use it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Gauthier
Design, 11-50 employees
More than a year
“Useful tool for remote teams
Pros
It is straightforward to navigate, and I can create numerous channels to streamline communication.
Cons
The huddle tool (calling between members) is not very efficient. We frequently find ourselves switching to Google Meet instead.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Renu
Information Technology and Services, 51-100 employees
More than a year
“Best For Team Collaboration!!
Pros
The Huddle feature stands out as particularly useful, facilitating swift connections, screen sharing, and issue resolution with the team.
Cons
There is nothing to dislike about Slack; it offers a wide range of useful features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Swati
Banking, 500+ employees
More than a year
“Slack Review
Pros
Slack's streamlined interface and diverse channel options make it ideal for business communication. Its mobile version is equally efficient and accessible.
Cons
Slack is a bit more expensive than other applications.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“One of the best software for team communication and collaboration
Pros
With instant messaging and channels for team-wide communication, Slack has become even more indispensable. The screen-sharing feature and integration with various apps further elevate its usefulness.
Cons
new updates bring UI changes that are not user-friendly. Unlike competitors like MS Teams or Zoom, there is no screen recording option. For logging or managing app preferences, it redirects to a web page.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
nana
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Good software with nice interface
Pros
Slack's ease of use, particularly on Android devices, along with its speed and versatility in chatting and making calls, makes it a standout choice for me.
Cons
Sometimes, the replay button is hidden, making it difficult to click.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lana
Accounting, 500+ employees
More than a year
“good communicator
Pros
I adore Slack for its contribution to my productivity. Its ease of use and comfort in chatting are unmatched.
Cons
I dislike Slack when it operates slowly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Guneet
Information Technology and Services, 51-100 employees
Less Than 6 months
“Slack Review
Pros
It is an excellent tool for fostering team communication and collaboration.
Cons
The UI can sometimes be overly complex.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Zain
Logistics and Supply Chain, 1-10 employees
Less than a year
“Communication Tool
Pros
The best aspect for me is the seamless communication across multiple locations and the ease of managing multiple channels and meetings. The separate workspaces for various tasks enhance its versatility for employees.
Cons
One common critique of Slack includes the potential for information overload. In large teams or active channels, the constant stream of messages can be overwhelming, and some users struggle to effectively manage or filter the notifications also, for some users, the cost associated with premium features may be a drawback.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Danny
Information Technology and Services, 11-50 employees
“The best communication you can get!
Pros
If you have to manage a team of diverse, international members, Slack is the best method you can use. I love how simple it is to create new workspaces with so much detail and control. I can have as few or as many members as I want, and everything will go very smoothly. Once the workspaces are up and running, we can immediately have a better connection with everyone we work with. And all the data is synced up and available to everyone, which is great. This is especially useful to communicate with team members in different countries.
Cons
Slack is amazing at video calls and sharing data through screen sharing, but it consumes a lot of data while doing so. It is especially concerning when a team member is on a site visit abroad and using a roaming connection, which limits the data resources. I would appreciate it if there was an option to reduce the data usage. And then there are the controls that are always in the way of what youre doing, whether it’s a video call or just navigating around the software. It would be very helpful if they could be minimized into a floating button or at least be able to move out of the way until needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Bradley
Automotive, 51-100 employees
More than a year
“Good tool, bad team experience.
Pros
Despite occasional glitches, the mobile app enhances team collaboration, particularly in remote work setups.
Cons
The app was glitchy across iOS and Android devices, requiring constant reinstallation to fix errors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Colby
Financial Services, 11-50 employees
More than a year
“Slack: Optimal Tool for BIM & Live Chat
Pros
Slack facilitates effective collaboration through its audio and video conferencing capabilities.
Cons
Now that it offers video conferencing tools, I do not have any other complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francis
Food & Beverages, 500+ employees
More than a year
“The Digital HQ for Effortless Teamwork
Pros
I appreciate how Slack streamlines team communication, offering a simple and organized platform that keeps everyone connected, fostering smooth collaboration.
Cons
I struggle to find much to dislike about Slack. If I had to nitpick, sometimes the notifications can be overwhelming, but it is a small trade-off for staying informed. Overall, it is an excellent platform for team communication.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastian
Telecommunications, 500+ employees
More than a year
“Great tool for collaborating across the globe
Pros
Slack's robustness ensures minimal downtime or disruptions, making it a dependable choice.
Cons
The learning curve for new users, especially those who are not tech-savvy, is steep, and it takes some time for people to fully understand how to use Slack effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
natia
Retail, 500+ employees
More than a year
“Slack is a part of my working process.
Pros
Slack requires no prior expertise; it is incredibly user-friendly. The availability of an Android app enhances accessibility, ensuring fast and quality communication, with the added advantage of seamless integration with other programs.
Cons
I use Slack daily and can not find anything negative to say about it. It is a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lee
Think Tanks, 51-100 employees
More than a year
“much better than teams
Pros
Whether in the office or working remotely, Slack proves to be a reliable tool for informal check-ins and seamless group creation, even involving external parties.
Cons
Social dynamics work much better within an organization than in open groups I am a part of. While Slack excels in its function, I sometimes worry about its always-on nature detracting from deep work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“I LOVE Threads and Apps. Slackbot is my new best friend
Pros
The threaded messaging feature is a standout for me, offering a streamlined way of collaborative communication. I also appreciate the availability of apps and Slack bots for automating tasks and communications.
Cons
I find Slack a bit pricey for smaller teams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnrey
Computer & Network Security, 500+ employees
Less than a year
“Slack Review
Pros
I find Slack to be an excellent and invaluable tool.
Cons
Everything seems good so far. I have not explored all the features yet, but I will update my feedback once I have had the chance to try them out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Slack for team communication
Pros
Slack has become an indispensable tool for daily communication, especially in remote work scenarios. Its easy-to-use interface and functionality make it a standout in the industry, offering intuitive navigation.
Cons
I have not encountered any negative experiences with Slack.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
karun
Information Technology and Services, 11-50 employees
More than a year
“Connecting genius minds
Pros
As someone in the tech field, Slack is part of my daily routine, offering ease of use and integration with supporting software like Jira and Bitbucket. Its transparency with clients and the ability to oversee task workflows are standout features. Although I faced installation issues initially, the customer support provided prompt and helpful assistance.
Cons
Given how frequently I use it in my daily life, Slack is essential. However, the pricing for the three-month chat access, especially for the free version, is quite high.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lina
Information Technology and Services, 1-10 employees
More than a year
“Great collaboration platform
Pros
Slack's simplicity in installation, setup, and usage makes it suitable for organizations of any size. Its continuous improvement, slick search capabilities, and message-saving option enhance productivity. The ability to organize channels and messages into groups, along with its plethora of add-ons for integration, contribute to a seamless collaboration experience.
Cons
Nothing significant stands out other than occasional bugs, which are usually addressed promptly. Some apps still send notifications even after being muted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Korey
Accounting, 51-100 employees
“my reveiw korey levey
Pros
From its user-friendly interface to its extensive features, I am impressed by everything about Slack.
Cons
There is nothing I disliked about Slack; everything was straightforward to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian
Consumer Services, 500+ employees
More than a year
“Best Comms app to use
Pros
With its user-friendly interface, easy navigation, and seamless window creation, Slack proves to be effortlessly accessible.
Cons
everything has been smooth sailing. It is been easy to use, navigate, and create new windows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franklyn
Information Technology and Services, 1-10 employees
More than a year
“Communication app
Pros
It is instrumental in keeping all team members connected online and ensuring the exchange of real-time information.
Cons
There was a time when Slack was down, so all of us had to switch to Google Chat for a day.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Ramandeep
Marketing and Advertising, 500+ employees
Less than a year
“Best messaging app for business
Pros
Among the array of features Slack offers, what I appreciate the most is its messaging capabilities.
Cons
The only downside of Slack for me is that it is slightly more expensive than other platforms.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Alyssa
Consumer Services, 500+ employees
Less than a year
“My review on Slacks
Pros
The @mention feature simplifies checking messages for important feedback or updates regarding work tasks and changes mentioned by our superiors.
Cons
When Slack is not updated or during downtime, it can be challenging to read messages quickly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Meliksah
Sports, 11-50 employees
Less Than 6 months
“Slack Review
Pros
Slack excels in facilitating real-time communication and group messaging, making channel creation effortless.
Cons
It lacks effectiveness in push notifications and communication beyond messaging.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
“An amazing tool for internal communication
Pros
Creating subgroups is very easy with Slack, and its compatibility with Outlook adds to its appeal.
Cons
File sharing could be improved by allowing the copy-paste feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
Hospital & Health Care, 11-50 employees
More than a year
“Promotes team work in the remote setting
Pros
As part of my daily routine at work, I rely on Slack for seamless communication with my team. What stands out for me is how notifications seamlessly appear on both my laptop and phone, ensuring I never miss a message. I particularly appreciate the feature that allows me to attach pictures and videos, and the ability to reply within separate threads, which keeps all notes organized.
Cons
I have no issues or complaints with Slack. It seems to cover all the functionalities I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronalen
Telecommunications, 101-500 employees
More than a year
“Best for internal communication
Pros
What appeals to me most about Slack is its versatility for both work and internal communication, allowing seamless connection with colleagues and creating a conducive environment for collaboration.
Cons
I have not faced any issues with Slack because we extensively use it at work, and so far, it is been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
NOMPILO
Computer Software, 500+ employees
More than a year
“Exploring Slack's Features and Functionality
Pros
The ability to categorize conversations into specific channels based on teams, projects, or topics is a boon for keeping discussions focused and easily accessible. Slack's real-time messaging fosters quick, dynamic exchanges and ensures prompt feedback among team members.
Cons
For newcomers, there might be a learning curve in navigating various features and grasping the platform's full potential. The constant flow of notifications, especially in active channels, can sometimes feel overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
valerian
Accounting, 500+ employees
More than a year
“Good choice for internal communications.
Pros
With its easy-to-use interface, integration capabilities with other programs, and availability on Android and desktop, Slack earns high marks.
Cons
When creating a new channel, I can not name it exactly as I want. Also, I am unable to use "smiles" in the title.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Marketing and Advertising, 11-50 employees
More than a year
“Standing the test of time
Pros
Slack's video huddle feature is exceptional, and threaded replies keep conversations organized. Transitioning back to Slack after changing companies was seamless and easy to pick up where I left off.
Cons
It can get noisy with multiple channels, and it is possible to miss threads. The upgraded user interface was overdue but has been helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cosmin
Retail, 11-50 employees
More than a year
“One of the best team communicating apps
Pros
The ability to create different channels and integrate them via API for sending alerts/notifications is a standout feature of Slack.
Cons
Unlike other apps, you can not initiate a video call in Slack.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Breno
Civil Engineering, 11-50 employees
More than a year
“Great tool to communicate with all our remote workers
Pros
Within our company, Slack serves as the primary platform for internal communication, offering an organized approach to channel separation and responsibilities.
Cons
It can become overwhelming for some employees, while others complain about the lack of tracking functionalities. It is hard to please everyone!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10