Slack Software Reviews
Total 117 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars24%
3
Stars3%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
nana
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Good software with nice interface
Pros
Slack's ease of use, particularly on Android devices, along with its speed and versatility in chatting and making calls, makes it a standout choice for me.
Cons
Sometimes, the replay button is hidden, making it difficult to click.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lana
Accounting, 500+ employees
More than a year
“good communicator
Pros
I adore Slack for its contribution to my productivity. Its ease of use and comfort in chatting are unmatched.
Cons
I dislike Slack when it operates slowly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Guneet
Information Technology and Services, 51-100 employees
Less Than 6 months
“Slack Review
Pros
It is an excellent tool for fostering team communication and collaboration.
Cons
The UI can sometimes be overly complex.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Zain
Logistics and Supply Chain, 1-10 employees
Less than a year
“Communication Tool
Pros
The best aspect for me is the seamless communication across multiple locations and the ease of managing multiple channels and meetings. The separate workspaces for various tasks enhance its versatility for employees.
Cons
One common critique of Slack includes the potential for information overload. In large teams or active channels, the constant stream of messages can be overwhelming, and some users struggle to effectively manage or filter the notifications also, for some users, the cost associated with premium features may be a drawback.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Danny
Information Technology and Services, 11-50 employees
“The best communication you can get!
Pros
If you have to manage a team of diverse, international members, Slack is the best method you can use. I love how simple it is to create new workspaces with so much detail and control. I can have as few or as many members as I want, and everything will go very smoothly. Once the workspaces are up and running, we can immediately have a better connection with everyone we work with. And all the data is synced up and available to everyone, which is great. This is especially useful to communicate with team members in different countries.
Cons
Slack is amazing at video calls and sharing data through screen sharing, but it consumes a lot of data while doing so. It is especially concerning when a team member is on a site visit abroad and using a roaming connection, which limits the data resources. I would appreciate it if there was an option to reduce the data usage. And then there are the controls that are always in the way of what youre doing, whether it’s a video call or just navigating around the software. It would be very helpful if they could be minimized into a floating button or at least be able to move out of the way until needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Bradley
Automotive, 51-100 employees
More than a year
“Good tool, bad team experience.
Pros
Despite occasional glitches, the mobile app enhances team collaboration, particularly in remote work setups.
Cons
The app was glitchy across iOS and Android devices, requiring constant reinstallation to fix errors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Colby
Financial Services, 11-50 employees
More than a year
“Slack: Optimal Tool for BIM & Live Chat
Pros
Slack facilitates effective collaboration through its audio and video conferencing capabilities.
Cons
Now that it offers video conferencing tools, I do not have any other complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francis
Food & Beverages, 500+ employees
More than a year
“The Digital HQ for Effortless Teamwork
Pros
I appreciate how Slack streamlines team communication, offering a simple and organized platform that keeps everyone connected, fostering smooth collaboration.
Cons
I struggle to find much to dislike about Slack. If I had to nitpick, sometimes the notifications can be overwhelming, but it is a small trade-off for staying informed. Overall, it is an excellent platform for team communication.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastian
Telecommunications, 500+ employees
More than a year
“Great tool for collaborating across the globe
Pros
Slack's robustness ensures minimal downtime or disruptions, making it a dependable choice.
Cons
The learning curve for new users, especially those who are not tech-savvy, is steep, and it takes some time for people to fully understand how to use Slack effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
natia
Retail, 500+ employees
More than a year
“Slack is a part of my working process.
Pros
Slack requires no prior expertise; it is incredibly user-friendly. The availability of an Android app enhances accessibility, ensuring fast and quality communication, with the added advantage of seamless integration with other programs.
Cons
I use Slack daily and can not find anything negative to say about it. It is a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lee
Think Tanks, 51-100 employees
More than a year
“much better than teams
Pros
Whether in the office or working remotely, Slack proves to be a reliable tool for informal check-ins and seamless group creation, even involving external parties.
Cons
Social dynamics work much better within an organization than in open groups I am a part of. While Slack excels in its function, I sometimes worry about its always-on nature detracting from deep work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“I LOVE Threads and Apps. Slackbot is my new best friend
Pros
The threaded messaging feature is a standout for me, offering a streamlined way of collaborative communication. I also appreciate the availability of apps and Slack bots for automating tasks and communications.
Cons
I find Slack a bit pricey for smaller teams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnrey
Computer & Network Security, 500+ employees
Less than a year
“Slack Review
Pros
I find Slack to be an excellent and invaluable tool.
Cons
Everything seems good so far. I have not explored all the features yet, but I will update my feedback once I have had the chance to try them out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Slack for team communication
Pros
Slack has become an indispensable tool for daily communication, especially in remote work scenarios. Its easy-to-use interface and functionality make it a standout in the industry, offering intuitive navigation.
Cons
I have not encountered any negative experiences with Slack.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
karun
Information Technology and Services, 11-50 employees
More than a year
“Connecting genius minds
Pros
As someone in the tech field, Slack is part of my daily routine, offering ease of use and integration with supporting software like Jira and Bitbucket. Its transparency with clients and the ability to oversee task workflows are standout features. Although I faced installation issues initially, the customer support provided prompt and helpful assistance.
Cons
Given how frequently I use it in my daily life, Slack is essential. However, the pricing for the three-month chat access, especially for the free version, is quite high.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lina
Information Technology and Services, 1-10 employees
More than a year
“Great collaboration platform
Pros
Slack's simplicity in installation, setup, and usage makes it suitable for organizations of any size. Its continuous improvement, slick search capabilities, and message-saving option enhance productivity. The ability to organize channels and messages into groups, along with its plethora of add-ons for integration, contribute to a seamless collaboration experience.
Cons
Nothing significant stands out other than occasional bugs, which are usually addressed promptly. Some apps still send notifications even after being muted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Korey
Accounting, 51-100 employees
“my reveiw korey levey
Pros
From its user-friendly interface to its extensive features, I am impressed by everything about Slack.
Cons
There is nothing I disliked about Slack; everything was straightforward to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian
Consumer Services, 500+ employees
More than a year
“Best Comms app to use
Pros
With its user-friendly interface, easy navigation, and seamless window creation, Slack proves to be effortlessly accessible.
Cons
everything has been smooth sailing. It is been easy to use, navigate, and create new windows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franklyn
Information Technology and Services, 1-10 employees
More than a year
“Communication app
Pros
It is instrumental in keeping all team members connected online and ensuring the exchange of real-time information.
Cons
There was a time when Slack was down, so all of us had to switch to Google Chat for a day.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Ramandeep
Marketing and Advertising, 500+ employees
Less than a year
“Best messaging app for business
Pros
Among the array of features Slack offers, what I appreciate the most is its messaging capabilities.
Cons
The only downside of Slack for me is that it is slightly more expensive than other platforms.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7