Total 117 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Alyssa

Consumer Services, 500+ employees

Less than a year

5.0
November 2023

My review on Slacks

Pros

The @mention feature simplifies checking messages for important feedback or updates regarding work tasks and changes mentioned by our superiors.

Cons

When Slack is not updated or during downtime, it can be challenging to read messages quickly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

M

Meliksah

Sports, 11-50 employees

Less Than 6 months

4.0
November 2023

Slack Review

Pros

Slack excels in facilitating real-time communication and group messaging, making channel creation effortless.

Cons

It lacks effectiveness in push notifications and communication beyond messaging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
November 2023

An amazing tool for internal communication

Pros

Creating subgroups is very easy with Slack, and its compatibility with Outlook adds to its appeal.

Cons

File sharing could be improved by allowing the copy-paste feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Erin

Hospital & Health Care, 11-50 employees

More than a year

5.0
November 2023

Promotes team work in the remote setting

Pros

As part of my daily routine at work, I rely on Slack for seamless communication with my team. What stands out for me is how notifications seamlessly appear on both my laptop and phone, ensuring I never miss a message. I particularly appreciate the feature that allows me to attach pictures and videos, and the ability to reply within separate threads, which keeps all notes organized.

Cons

I have no issues or complaints with Slack. It seems to cover all the functionalities I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ronalen

Telecommunications, 101-500 employees

More than a year

5.0
November 2023

Best for internal communication

Pros

What appeals to me most about Slack is its versatility for both work and internal communication, allowing seamless connection with colleagues and creating a conducive environment for collaboration.

Cons

I have not faced any issues with Slack because we extensively use it at work, and so far, it is been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

NOMPILO

Computer Software, 500+ employees

More than a year

5.0
November 2023

Exploring Slack's Features and Functionality

Pros

The ability to categorize conversations into specific channels based on teams, projects, or topics is a boon for keeping discussions focused and easily accessible. Slack's real-time messaging fosters quick, dynamic exchanges and ensures prompt feedback among team members.

Cons

For newcomers, there might be a learning curve in navigating various features and grasping the platform's full potential. The constant flow of notifications, especially in active channels, can sometimes feel overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

valerian

Accounting, 500+ employees

More than a year

5.0
October 2023

Good choice for internal communications.

Pros

With its easy-to-use interface, integration capabilities with other programs, and availability on Android and desktop, Slack earns high marks.

Cons

When creating a new channel, I can not name it exactly as I want. Also, I am unable to use "smiles" in the title.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2023

Standing the test of time

Pros

Slack's video huddle feature is exceptional, and threaded replies keep conversations organized. Transitioning back to Slack after changing companies was seamless and easy to pick up where I left off.

Cons

It can get noisy with multiple channels, and it is possible to miss threads. The upgraded user interface was overdue but has been helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Cosmin

Retail, 11-50 employees

More than a year

5.0
October 2023

One of the best team communicating apps

Pros

The ability to create different channels and integrate them via API for sending alerts/notifications is a standout feature of Slack.

Cons

Unlike other apps, you can not initiate a video call in Slack.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B

Breno

Civil Engineering, 11-50 employees

More than a year

5.0
October 2023

Great tool to communicate with all our remote workers

Pros

Within our company, Slack serves as the primary platform for internal communication, offering an organized approach to channel separation and responsibilities.

Cons

It can become overwhelming for some employees, while others complain about the lack of tracking functionalities. It is hard to please everyone!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
October 2023

Slack Insight

Pros

Slack enables effective communication through audio, live chat, BIM, and video conferencing.

Cons

I have no complaints since Slack now offers video conferencing capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nelson

Financial Services, 51-100 employees

More than a year

5.0
October 2023

The best chat for work

Pros

For remote work, Slack stands out as the go-to communication tool, offering seamless integration with platforms like HubSpot, Airtable, and PandaDoc for receiving timely notifications. Its ability to create various channels and facilitate community building adds to its allure.

Cons

there is nothing significant to mention. Sometimes, there are minor bugs like recording a video or audio message where the audio is missing, which can be a bit annoying since I have to redo it, but it is infrequent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
October 2023

The best collaboration tool

Pros

I appreciate Slack's user-friendly interface, both in its old and new versions. It offers a wide range of features, including real-time chat, file sharing, and video conferencing, across various platforms.

Cons

There is nothing to complain about. The tool has always been perfect and continues to improve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Legal Services, 11-50 employees

Less Than 6 months

5.0
October 2023

Excellent Product

Pros

The option to schedule notifications and set statuses, along with the ability to create multiple channels for communication, enhances productivity on Slack.

Cons

It is a bit beyond our budget, but we are making an effort because it is worth it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
October 2023

Great for team communication but I assume much more as well

Pros

I primarily utilize Slack's chat feature for communicating with colleagues, finding its threading functionality highly effective.

Cons

I find video/calls slower compared to dedicated services.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D

Destiny

Consumer Services, 500+ employees

More than a year

5.0
October 2023

Slack

Pros

By establishing channels, Slack facilitates efficient communication among colleagues, especially when working on client projects. Its real-time sharing capabilities prove invaluable, especially under tight deadlines.

Cons

The minimum file storage available can be inconvenient. Sending files via Slack rather than email can be problematic because Slack gradually removes files, and you only receive as much storage as your business pays for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maciej

Information Technology and Services, 11-50 employees

More than a year

5.0
October 2023

Great tool for home office wrok mode

Pros

Slack impresses with its speed, ease of use, functionality, integrations with other software, and mobile accessibility.

Cons

Occasionally, push notifications about messages are delayed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikita

Machinery, 11-50 employees

More than a year

5.0
October 2023

Great Internal Messenger

Pros

Features like chats, connectivity integrations, huddles, call quality, and the ability to draw contribute to Slack's appeal.

Cons

It is annoying when integrated apps reappear, especially if you do not use them personally.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

emily

Legal Services, 11-50 employees

More than a year

5.0
September 2023

Slack

Pros

Slack bridges the gap between remote offices, fostering connectivity and collaboration effortlessly.

Cons

We primarily use Slack for staff communication, and I have not encountered any negative experiences based on our usage level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
September 2023

My favorite Business Messaging App

Pros

Voice and video huddles in Slack are invaluable for quick one-on-one or team meetings without the hassle of setting up invites elsewhere.

Cons

I have no complaints about Slack. It is consistently accessible and reliable whenever I use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10