Slack Software Reviews

“Great team chat app”

Pros

It works really well as a team chat app. The feature I appreciate most is being able to set up separate channels for different topics which keeps conversations organized.

Cons

When I tried using the API to build some automated personal notifications, the setup process felt a bit difficult to get working.

“Threaded chats and file sharing stand out”

Pros

Being able to share files and keep conversations organized in separate threads makes communication much more manageable.

Cons

The document preview features aren't very advanced so if you need to see the formatting correctly, you still have to download the file.

“Wonderful tool for employee communication”

Pros

It has been a wonderful tool for employee communication and has worked really well for keeping everyone connected.

Cons

It's been a wonderful app overall and honestly I don't have any complaints about it.

“Flexible notification settings”

Pros

There are loads of integrations available, the notification settings are flexible and the interface is very user-friendly.

Cons

The weak spot for me is the search feature especially the results it returns. I'm not able to properly filter or sort them.

“Enjoyable features”

Pros

Using it since 2021, I've really enjoyed features like creating Canvas making lists, setting reminders to revisit messages and grabbing links to earlier conversations. Those tools make it much easier to stay organized and keep track of important discussions.

Cons

I haven't come across any downsides so far even after using it since 2021.

“Comes with interactive features”

Pros

I love how many interactive features it has. Being able to set reminders for myself is genuinely useful and having a personal little channel to brainstorm, jot down ideas or save things makes it even better.

Cons

I don't have anything negative to point out. It's my favorite tool for remote communication.

“Organized channels for every team”

Pros

Keeping everything organized is really simple with it. If you're managing several departments, you can set up multiple channels to separate conversations and keep each team on track.

Cons

if member access isn't monitored carefully, people who are no longer part of a group can still keep access.

“Global teamwork made simple”

Pros

Accessing it is simple and it makes collaborating with people around the world feel smooth.

Cons

There's a small hiccup when trying to sync it with the Zoom calendar.

“Pricing pushed us away”

Pros

Plenty of tools connected well with it and as a replacement for Skype it did the job quite nicely.

Cons

The sudden price hike felt like a bait-and-switch and pushed us to move elsewhere. We switched to Zulip which turned out to be better for us in almost every respect.

“Growing set of features”

Pros

Company communication really runs on this platform for us. It's very user-friendly to use and the growing set of features has made it much easier to scale and stay organized with both internal and external conversations.

Cons

Pricing feels pretty high especially as the team gets bigger. We were also recently told there would be a new cap of 10 connected apps, with a 40% price increase if we went over that, after previously having unlimited connections. Even though they reversed that decision quickly, it still caused a lot of wasted time on our end reviewing and evaluating our integrations.

“Complete communication platform”

Pros

It works as a full communication and organization platform, keeping conversations, coordination and team activity all in one place.

Cons

Getting a handle on every feature can take a bit of time and there always seems to be another tool or function hidden as you dig deeper.

“Impressive real-time chat features”

Pros

Slack's private, real-time chat features are excellent and make communication feel instant and reliable.

Cons

Many widely needed features are locked behind the paid subscription tier.

“Friendly interface for daily work”

Pros

Handling office communication with Slack feels very simple. It keeps me updated every time a notification comes in and the interface looks modern while still being user-friendly and simple to navigate for everyday tasks.

Cons

I'm happy with the app the way it is. My only concern is that it shouldn't lag because aside from that, it works really well. It's used daily at my workplace and even at my friends' workplaces for regular activities and operations.

“Modern chat with useful features”

Pros

It feels very user-friendly, has a modern design and includes fun options like sending GIFs and emojis. The group chats work really well and it also lets you make calls which makes communication much more complete.

Cons

When I'm part of several workspaces, it can be confusing to tell which one I'm currently in.

“Excellent team communication spaces”

Pros

it has been really useful for staying in touch with my work team, whether I'm on my computer or using my phone. One thing I especially enjoy is being able to manage and switch between multiple workspaces within the same app.

Cons

I'd love to see built-in GIF support inside the app so I could use them directly without having to search elsewhere, paste a URL or upload them manually in the chat.

“Valuable to my company”

Pros

The integrations, channels and team collaboration it makes possible are incredibly valuable to my company.

Cons

When outages happen even though they're uncommon, they can bring a mostly remote company to a standstill.

“Clear chats”

Pros

It's been excellent both for my Harvard studies and for work. Everything feels very clear and conversations are separated into categories in a neat organized way.

Cons

I haven't run into anything I dislike about it. It's even available mostly for free which makes it even better.

“Free plan keeps teams connected”

Pros

Having a free version is a big plus and it lets us communicate with coworkers through video, audio, text and pictures all in one place. It's been a solid way for our remote team to stay in touch and feel connected.

Cons

The notifications can be inconsistent and the thread system isn't very user-friendly. Because of that, my team has missed important messages more often than we do with other similar apps.

“Improves productivity in real time”

Pros

Having all our communication channels in one place makes collaboration feel effortless and boosts productivity in real time.

Cons

I hardly run into any issues when using it.

“My favorite service”

Pros

Using it has made communication across different teams and employees much more organized. Chatting and sharing files feels very simple and it's easily my favorite service to use on any commercial project.

Cons

I don't have any real complaints. It's a must-have service for anyone working with a team.