Slack Software Reviews

“Best-in-class team messaging app”

Pros

Slack has pretty much become the standard across a lot of tech companies now and it's not hard to see why. The overall user experience feels more polished and fluid than other comparable tools.

Cons

The search feature still falls short of what I expect from a tool like this. It can also end up reinforcing poor communication habits instead of helping fix them.

“Can be personalized”

Pros

Navigating conversations in it feels very simple and switching between people for communication is simple. It's also nice that I can personalize it to match my own preferences which makes using it even better.

Cons

The only real annoyance is getting too many messages but that's not an issue with the platform itself. Since I can mute people whenever I need to, it works out perfectly.

“Quick, dynamic team chat”

Pros

It feels fast and responsive and moving between channels, messages and different areas of the app is really simple. It works especially well for small to mid-sized teams that need a dynamic way to communicate and stay connected.

Cons

Notification setup can get a little overwhelming and at times it makes it harder to keep up with updates and new posts without getting distracted.

“Super easy to use”

Pros

It is very simple to use and keeps every team conversation organized in one place. The channel setup is really useful and the integrations with other tools make work feel much more smooth.

Cons

Finding older messages can be a little awkward since search doesn't always feel that polished and notifications can become a lot to manage when you're part of too many channels.

“Stable and functional”

Pros

A big plus with it is the user interface along with how stable and functional it is. Everything feels well put together and the platform handles day-to-day communication reliably.

Cons

Volume of notifications becomes too much especially since there isn't a single central place to manage all of them.

“Fast way to communicate with others”

Pros

Sending messages through it is really simple and it's a fast way to communicate with others.

Cons

The number of groups builds up quickly. It would be helpful to have an option that automatically removes or archives groups after a few weeks of inactivity.

“Team chat tool that does it all”

Pros

Absolutely love this app. It makes communicating with colleagues really simple, creating groups and sharing files is simple and the ticketing support integrations are a big plus.

Cons

There's not much to complain about. Everything I need is already built into the app.

“Helpful platform updates”

Pros

It lets us connect different platforms and receive updates from them directly which is really convenient.

Cons

Once you're removed from the company account, you can no longer access your old messages.

“Centralized solution for teamwork”

Pros

Running a mostly remote business, this has become the hub for our communication and keeps teamwork feeling connected. Channels keep conversations organized by topic which makes discussions much easier to follow and the integrations with other tools help tighten up our workflows. Collaboration also feels more lively since we can react to messages, post updates instantly and even automate certain tasks to save time.

Cons

Keeping up with everything can get overwhelming at times because there are so many channels, threads and messages happening at once. That becomes even harder with a larger team or when juggling several projects at the same time. Notifications stack up fast and important messages can easily get lost in the middle of all the ongoing conversations.

“Effective communication features”

Pros

Using it feels very simple and it includes pretty much every feature needed to stay connected and communicate with a team effectively.

Cons

The browser version can feel a little overwhelming at times since keeping up with all the channels isn't always simple.

“Convenient to search old messages”

Pros

Communication feels efficient with it and being able to search old messages as well as files shared in channels or direct messages is really helpful. The interface is simple and user-friendly too so working in it day to day is pretty comfortable.

Cons

Having too many channels and constant notifications can become distracting and pull attention away from work. New users may also need a bit of guidance at the beginning to understand how to use everything properly.

“Poor search for shared files”

Pros

There's a free version available so anyone can start using it without paying.

Cons

Search is where it really falls short. It doesn't do a good job and files that are uploaded or shared don't show up in a searchable way.

“Useful photo sharing for teamwork”

Pros

Being able to snap a photo of what I'm working on or something I've seen and share it with coworkers is really useful. It makes it simple to talk things through for work and also helps show proof of what you're doing in a practical way.

Cons

It would be great to have a little more impact when it comes to recognizing employees. Just giving them a "shout-out" doesn't always feel like enough.

“Modern interface with standout integrations”

Pros

Its interface feels far more modern than comparable messaging platforms and the integration options are on another level as well.

Cons

It still has some ground to cover before it can really win over more enterprise users especially teams that are already tied into the Microsoft ecosystem and naturally lean toward Teams. A lot of the time, it ends up being used alongside another communication tool instead of becoming the primary platform. Better marketing and broader outreach would probably help highlight its features and convenience more effectively.

“Best internal messaging tool”

Pros

This has been the best internal messaging product I've used. Being able to quickly set up groups and get answers to my questions is something I really appreciate.

Cons

Looking up specific topics can get confusing and it's not always easy to follow or find what I need.

“Customizable system”

Pros

I really enjoy how customizable it feels especially with emojis and the other built-in features that make conversations more engaging. Being able to use it on both desktop and mobile is also a big plus and makes it really convenient to stay connected from anywhere.

Cons

I have not come across anything I dislike about it. I still have not experienced any issues while using it.

“Lets me make custom emojis”

Pros

Being able to make custom emojis is my favorite part. The team has a lot of fun using those homemade reactions in conversations.

Cons

The notification ping makes me anxious. I know the sound can be changed but none of the available options really feel any better.

“Instant alerts keep me updated”

Pros

Getting real-time notifications keeps me on top of everything and it has cut down a lot on email and text back-and-forth. It's been a really solid collaboration tool for working with others.

Cons

I've been happy with all of the features and don't have any complaints about it.

“Outstanding tool for sending and receiving direct messages”

Pros

After nearly three years of using it, this has been an outstanding tool for sending and receiving direct messages. The iOS mobile app works flawlessly so I never have to switch over to cloud apps.

Cons

I appreciate the vendor for keeping it trouble-free for more than two years of use, with no issues at all.

“Been a lifesaver”

Pros

Since 2019, this has honestly been a game-changer for instant messaging and sharing large files, mainly because of how powerful the features are.

Cons

I use it every day and hardly ever run into anything I'd actually consider a real flaw.