Slack Software Reviews

“Would recommend it”

Pros

this has been a really reliable way to stay connected with our company's other location. Being able to set up different channels for different groups of people, along with private messages when needed, makes communication much more organized. I'd definitely recommend it.

Cons

I don't have any real complaints about it. I use it daily for work and it has consistently worked really well for me. I haven't run into any issues at all.

“Changed the way communication works”

Pros

It has completely changed the way communication works at my agency. Before using it, we were constantly buried in endless email threads and trying to track each other down by phone. Now everything is centralized, clear and immediate. We created dedicated channels for each team, sales, rentals and property management and it lets us share messages, files and photos almost instantly.

Cons

At this point, I honestly haven't run into any downsides with Slack. It's a very complete and user-friendly tool that fits our needs perfectly.

“Made a huge difference for us”

Pros

This software has made a huge difference in how our team works especially with how smoothly it connects to other apps. We mainly use it for communication but being able to plug in tools like monitoring systems and receive real-time alerts about product issues has really improved our workflow. Everyone stays in the loop and we can respond to problems quickly without constantly jumping between different platforms.

Cons

Its communication tools and integrations are excellent but the video calling side doesn't fully meet what we need, particularly for hosting and more advanced meeting features. Because of that, we still depend on Google Meet for video conferences since it fits our requirements better.

“Superb screen sharing feature”

Pros

During the workday, huddles with colleagues have been really useful and the screen sharing feature works very well. It also helps a lot with keeping track of group activities and staying connected with the team.

Cons

There's nothing I dislike about it. Everything has been excellent for me.

“Amazing all-in-one platform”

Pros

It has been an amazing all-in-one platform to use. The video conferences are always excellent and the interface feels very user-friendly.

Cons

I haven't run into any issues or challenges with this platform.

“User-friendly setup process”

Pros

Getting started with it feels very simple and the setup process is really user-friendly. It handles multiple conversations well and it's simple to tell which chats have new messages.

Cons

Don't have any complaints. I really enjoyed using it for team communication.

“Impressive free version”

Pros

The free version is a big plus and it gives us a really convenient way to collaborate with coworkers who are out of the office and working remotely.

Cons

The sidebar can start to feel cluttered although that's mostly something I can improve by organizing it better.

“Simplifies internal communication”

Pros

Using it every day, I've come to appreciate almost everything about it. It really simplifies internal communication by letting us create unlimited channels for different conversations. The recently added video conferencing feature has also been a huge time-saver since I no longer need to rely on separate web conferencing apps.

Cons

This is honestly the only tool I've used for such a long time without running into any real issues.

“Syncs with Trello and GitHub”

Pros

Connecting it with tools like Google Drive, Trello and GitHub makes collaboration feel much more connected and the notification controls help me focus on the updates that matter most.

Cons

the constant stream of messages and alerts can get a bit overwhelming especially when working with larger teams.

“Better option compared with texts”

Pros

Using this to communicate with coworkers on a professional platform felt much better than relying on text messages on my phone.

Cons

It did seem a bit less organized especially when compared with Microsoft Teams.

“Getting around the platform is easy”

Pros

Keeping team communication organized and within reach is the biggest advantage here. The channel setup does a really good job of separating conversations by topic or project and integrations with tools like Google Drive and Trello help keep workflows moving without constantly jumping between apps. The interface is also clean and user-friendly so getting around the platform feels natural even for someone using it for the first time.

Cons

It is frustrating how quickly notifications can become too much especially on bigger teams where messages stack up fast. At times it feels overwhelming trying to stay on top of everything. Also even though the search feature is useful, it could be more user-friendly when looking for older messages or specific files in crowded channels.

“Incredible video conferencing feature”

Pros

Besides instant messaging, it also includes a video conferencing feature and the recent update has made that part even better.

Cons

Haven't run into any issues with it at all and I use it on a regular basis.

“Brilliant threads feature”

Pros

It has been really user-friendly and it handles multiple workspaces very well which makes it convenient to communicate at the same time with my team internally and with customers externally. The threads feature is especially useful because it keeps conversations organized and makes old information much easier to track down when I need it. I also appreciate the customization options and the automations you can build since they help save a lot of time.

Cons

I use it on both my phone and my laptop and one issue I run into is not being able to answer a call on my laptop because it stays active on my phone instead. There are also times when a coworker calls me using Apple headsets and I'm unable to hear them.

“Helpful for keeping everyone informed”

Pros

Incredible for team communication. It has really organized the way we communicate internally and reduced the amount of email. Sharing files and having quick conversations with the team is simple and it connects well with a lot of the other apps we already use. It has also been really helpful for keeping everyone informed especially when the team is working remotely.

Cons

I really haven't faced many problems with it. If anything, the free version could use a little more storage space.

“Flexible to use”

Pros

Communication is quick and simple, the organization works really efficiently, it's flexible to use in different ways and the interface feels very user-friendly.

Cons

With so many messages and notifications coming in, teams can sometimes get distracted from their actual work. Also, while the basic version is free, a lot of the more advanced features like unlimited search or larger storage capacity are only included in the paid plans which can become expensive for bigger teams.

“fits nicely with the other tools”

Pros

Right away, it felt user-friendly to use and it fits nicely with the other tools we rely on every day especially Google Drive and Zoom. Keeping conversations sorted into channels makes working with a team much more efficient and options like reminders and scheduled messages help keep tasks and communication on track. The search feature is also incredibly helpful whenever I need to pull up older discussions or find shared files quickly.

Cons

Notification system felt frustrating. In bigger teams with lots of active channels, it can quickly become too much. Even though there are options to mute channels and fine-tune alerts, it still takes regular tweaking to keep distractions under control. On top of that, the free version limits message history which makes it annoying when trying to look back at older conversations.

“Strong security”

Pros

It gives us a lot of flexibility, strong security, plenty of features and really useful third-party integrations.

Cons

The configuration process and admin side feel like they could be designed more thoughtfully.

“BIM, video conferencing, file sharing in a single platform”

Pros

Having everything in one place makes work much more convenient. It includes the tools I need at the office, like BIM, video conferencing, file sharing and more, all within a single platform.

Cons

Credit to the vendor for adding a built-in video conferencing feature. Before that, it was a hassle because I always had to rely on external app integrations.

“Happy with every part”

Pros

From the workflows to the clean interface, everything feels user-friendly and simple to navigate. It's very user-friendly overall and I've been happy with just about every part of it.

Cons

There really isn't much, if anything, that I dislike about it.

“Messy interface and noisy alerts”

Pros

It can work as a decent place to bring people together and keep conversations in one forum but there are other tools out there that do the job better.

Cons

The interface feels cluttered, the notifications come in way too heavily and staying connected with other people across the platform feels fragmented and disconnected.