Slack Software Reviews

“Improves internal communication”

Pros

It really improves internal communication with business messaging and video conferencing which helps the team stay connected and collaborate better.

Cons

I haven't run into any problems while using it on my side.

“Links with Google Drive”

Pros

I appreciate how well it connects with the third-party tools I rely on at work. For instance, it links directly with my Google Drive account which makes sharing important files with coworkers much more convenient without having to leave the platform.

Cons

Chatting with colleagues on it can become a little too convenient. That has occasionally turned into a distraction for me since I've ended up in group conversations that weren't related to work during office hours.

“Simple to organize conversations”

Pros

Keeping team communication in one central place works really well here. Everything happens in real time, it's simple to organize conversations across lots of channels and it helps me stay up to date without much effort. The interface is also simple to use and having the mobile app available makes it convenient when I'm away from my desk.

Cons

Every now and then, Huddles run into issues where the audio suddenly drops in the middle of a conversation and I have to leave and rejoin to hear again. Other than that, I honestly don't have much to complain about.

“Helpful external communication”

Pros

It handled communication with external contacts really well and made those interactions work nicely.

Cons

it feels pretty similar to other messaging platforms and it's possible we were never fully shown everything the app can actually do.

“Simplified online training”

Pros

This software has really organized online training with rich full HD video, audio and web conferencing tools. The platform has an impressive, well-thought-out architecture, plus useful pre-built templates and plenty of flexibility to customize the UX, UFI and GUI. It also works across virtually any internet-enabled device and the file-sharing support is excellent.

Cons

If the network coverage is weak, the connection can drop and interrupt the experience.

“Clean and organized interface”

Pros

Has a clean interface, it's simple to use and everything feels well organized.

Cons

I'm happy with pretty much everything though the apps could be integrated a bit better.

“Keeps my projects organized”

Pros

Keeping my projects organized with it has been really simple and the platform is very user-friendly. It also makes handling my day-to-day work much easier.

Cons

It has been a solid platform to use and I haven't run into any issues with it.

“Bug-free workspace”

Pros

Everything about it feels very clean and well organized and I rarely, if ever, run into bugs while using it.

Cons

I don't really have any complaints about it.

“Consistently smooth”

Pros

Communication through it has been consistently smooth and reliable which makes staying connected with the team very convenient.

Cons

I honestly don't have any complaints about it at this point.

“Agile team communication”

Pros

It is a fast, agile tool with a very simple interface that makes team communication highly efficient. On top of that, its integration with other software is a big advantage.

Cons

When it comes to centralizing everything the team does, I still lean toward more complete tools for communication, file management and broader functionality such as Workspace.

“extra features add value”

Pros

Using it has been really simple and it comes with plenty of extra features and integrations that add a lot of value. It does a great job of keeping our remote team connected and working together.

Cons

I'd still like to see a home screen or dashboard that brings key messages and tasks together in one place.

“Go-to platform for sharing files”

Pros

Across every department in our organization, it has become the go-to platform. It makes sharing large files online really simple and we can also run corporate meetings, send direct messages and receive them all from one place.

Cons

Credit to the vendor for lgaataar improving the platform to match our needs so we're not left behind. At this point, it feels flawless.

“Lets me chat with family, friends, coworkers”

Pros

It is an incredibly simple way to stay in touch, whether I'm chatting with family, friends, coworkers or professional groups. I use it every single day for all of those conversations and it helps me stay connected whether I'm at my desk or out and about.

Cons

Some of its most useful features require a paid plan such as being able to keep messages beyond 90 days.

“Positive user experience”

Pros

This system keeps conversations organized really well through its channel structure and the integrations with tools like Google Drive make team collaboration feel very convenient. The search function is excellent too especially when I need to pull up older messages or shared files. Overall, it's been a really positive experience.

Cons

The notification settings can feel a bit overwhelming to manage and the cost can climb quickly for bigger teams especially when you need access to the more advanced features.

“Fantastic VC upgrade”

Pros

The newer VC feature has been a big plus since it lets me manage corporate meetings online directly through the platform.

Cons

Since the version update that added VC functionality, the platform has been performing flawlessly like never before.

“Solid instant messaging tool”

Pros

It has been a really solid instant messaging tool for us especially with the number of integrations it supports. It works reliably on mobile too which makes it convenient when I'm away from my desk. Getting around it is quick and using it day to day feels simple.

Cons

UX can feel a bit overwhelming for new users and that occasionally makes training new employees more challenging.

“Lets me build a custom bot”

Pros

Slack has been an excellent communication tool for our team. I really appreciate being able to use emojis to show when I'm in a meeting or out of the office. It also offers tons of integrations and a wide range of apps, both free and paid and if needed, you can even build a custom bot for your own use. It's easily the best tool of this type that I've used.

Cons

Mobile app sometimes keeps showing that there's a new message even after I've already read it.

“Calling features made it more useful”

Pros

Right from the start, the interface feels very user-friendly which is a huge plus. If you've used other messaging apps before, getting comfortable with it happens pretty naturally. The layout is user-friendly, clean and well organized. I also really appreciate having every type of communication in one place, whether it's huddles, group messages, direct chats or channels. On top of that, the search function makes finding past conversations very convenient. Adding calling features a few years ago also made the platform much more useful overall.

Cons

At the end of the day, I'm really happy with the platform. It's a big advantage that there's a free plan available although the paid options do feel a little expensive compared with similar tools on the market. The cap on how many users can join a huddle is also a slight downside but it's nowhere near enough to stop me from recommending it.

“Built-in reminders keep projects on track”

Pros

Built-in reminders do a really nice job of helping me stay on top of project deadlines. The more interactive notifications also make it quicker to jump into urgent tasks when something needs attention right away.

Cons

On smaller screens, the interface can feel a bit cramped and crowded.

“Practical channels and calling”

Pros

Using Slack feels very simple. It's simple to navigate, create different channels, make one-on-one or group calls and share your screen during calls. We also connected our CRM to it which has been really useful.

Cons

Messages disappear fairly quickly if you don't choose the premium version which is a bit frustrating.