Total 775 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

29%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MT
Mark Thomas

Telecommunications, 51-100 employees

More than a year

5.0

“simple to use”

Pros

Feels so simple to use yet it offers the advanced features I need without getting in the way.

Cons

At times, the desktop app takes a while to fully load when first starting up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

VJ
Vishal Jadhav

Consumer Services, 500+ employees

More than a year

5.0

“i rely on it”

Pros

Automated workflows take a lot of the repetitive work off my plate and make things much more efficient especially with features like reminders and status updates.

Cons

The pricing is on the higher side which can be tough for small businesses or individuals.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

DO
Dori Osborn

Automotive, 500+ employees

Less than a year

5.0

“you should give it a try”

Pros

Getting started was simple and it can be customized nicely to fit different needs.

Cons

Not much to complain about this tool. It does go down once in a while like any other program but aside from that it has been very good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AW
Angela Wanjiku

Education Management, 101-500 employees

More than a year

5.0

“software review...”

Pros

Conditional formatting has been incredibly useful for spotting tasks that need urgent attention right away. It's also really convenient that files can be attached directly to tasks so there's no need to depend on any third-party platforms.

Cons

Building more complex workflows isn't very simple and takes advanced technical knowledge and expertise to set up properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

ML
Megan Lovell

Information Technology and Services, 51-100 employees

More than a year

5.0

“convenient to use”

Pros

Has been excellent for building workflows and reporting. It makes things much easier when you need to track down data connected across multiple parts of an organization.

Cons

Only downside is a bit of a learning curve when you're first getting started.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

ES
Eric St-Arneault

Machinery, 101-500 employees

More than a year

4.0

“Simple setup”

Pros

Getting this software package up and running is simple and it's flexible enough to handle different needs. The online forms make collecting data especially convenient.

Cons

There is a free license available if you only need limited features. That said, the software is quite aggressive about pushing you toward a paid license, even when it doesn't really seem necessary.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

SE
Samuel Ebosele

Retail, 101-500 employees

More than a year

4.0

“team loves it”

Pros

Love how it has made project tracking much more organized for collaborative teams. It really helps keep everyone aligned and organizes the way tasks and progress are monitored together.

Cons

A limitation is that it doesn't offer much flexibility when it comes to customizing more complex workflows which can be restrictive for advanced needs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Accounting, 1-10 employees

Free Trial

4.0

“easy to handle”

Pros

Project management feels really flexible and the tracking tools are powerful enough to keep everything organized and on point.

Cons

Costs can add up pretty quickly for teams that need the more advanced features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

PIK
Pathan Irfan Khan

Architecture & Planning, 500+ employees

More than a year

5.0

“automations are great”

Pros

One thing that really stands out is how the data visualization, paired with data automation, makes it much easier to pull useful insights from the data.

Cons

I'd still like to see more Gantt chart options added so planning ahead looks better and the pricing is higher compared with other competing software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

KV
Kibamba Victor

Broadcast Media, 51-100 employees

More than a year

5.0

“loved it”

Pros

Assigning projects and keeping up with progress is really simple with this software. It feels very adaptive to use and that helps improve productivity quite a bit.

Cons

Haven't come across anything to dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ
Abby Johnson

Computer Networking, 1-10 employees

More than a year

5.0

“liked it”

Pros

It made a huge difference for my team and helped us communicate with each other much more effectively.

Cons

Everything worked out fine, i have no complaints at all

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BG
Bill Gauvain

Marketing and Advertising, 500+ employees

More than a year

2.0

“costly setup and workflow hurdles”

Pros

Something I do appreciate is how versatile the platform is and it gives you the ability to handle a lot of different tasks.

Cons

Setting up new workflows is difficult and the product seems to depend too much on paid implementation services.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

2

Functionality

3

MP
Marissa Pease

Medical Devices, 500+ employees

Less than a year

3.0

“helps me everyday”

Pros

Works well for keeping projects, deadlines and tasks organized and on track.

Cons

Getting familiar with all the features takes time and setting up a template can be difficult.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

3

TW
Tiffany Winkler

Hospital & Health Care, 500+ employees

More than a year

5.0

“so good”

Pros

This software plays a big role in how we work and the automations and workflows have been fantastic. They're very simple to set up while still offering a lot of functionality. I also appreciate that different sheets can connect and work with each other. We rely on it to organize a lot of our processes and make collaboration between teams much better.

Cons

I really don't have any complaints. The software does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TA
Tolga Anwander

Information Technology and Services, 500+ employees

More than a year

4.0

“loved using it”

Pros

It combines an Excel-style interface with project management features really well, plus the customizable workflows and automation make it very flexible.

Cons

The pricing can feel expensive and the offline functionality is fairly limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

BA
Bianca Arnett-Walters

Retail, 500+ employees

More than a year

5.0

“excellent collaboration”

Pros

Navigating the website feels very simple and collaborating on documents with others is really convenient too.

Cons

There's Honestly not much I dislike.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

BP
Bratislav Petrovic

Management Consulting, 500+ employees

Less than 6 months

5.0

“navigation is easy”

Pros

Managing projects with this platform has been excellent for us. It pulls data from multiple projects into clear, practical dashboards that give top management the kind of overview they really appreciate. On a daily basis, it helps us improve the efficiency of our project management processes.

Cons

Interface could use a more modern look although Honestly that is only a minor issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

EG
Elvison Gutiérrez

Food & Beverages, 500+ employees

Less than a year

5.0

“Integrations are great”

Pros

I can now manage projects in a very efficient way, mainly because it's so customizable and works well with a wide variety of integrations.

Cons

Getting used to it took me a little time at the beginning and if someone else makes changes, I need to refresh the page to see them since updates don't appear in real time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SL
Stacy Larsen

Accounting, 1-10 employees

More than a year

4.0

“shared data for everyone”

Pros

Having the data readily available to every member of the team has been a real plus.

Cons

At the moment, I can't think of anything negative to point out.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MB
Morgan Blake

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

3.0

“my review”

Pros

One thing it did well overall was its strong automation capabilities which made a lot of tasks more efficient.

Cons

With so many other products available on the market, I personally don't really see a strong need to choose it.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7