Total 537 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S

Salem

E-Learning, 1-10 employees

Less than 6 months

5.0
November 2023

Very effective

Pros

The software provides a wide range of options, especially in calendar management, making it a highly valuable feature.

Cons

Everything went smoothly, and I encountered no issues or problems while using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

B

Barbara

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
November 2023

Automation saves time with Quickbase

Pros

QuickBase's task automation capabilities are a tremendous time-saver. Additionally it offers convenient conditional features such as notifications subscriptions and reminders for close users. The inclusion of various reports and infographics simplifies data reporting for us.

Cons

While I find QuickBase's capabilities excellent I have observed that loading a table with extensive data can be time-consuming.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

M

mouhssine

Computer & Network Security, 1-10 employees

5.0
October 2023

Smartsheet review

Pros

The userfriendly nature adaptability and precision in planning succinctly describe Smartsheet. It serves as a robust tool for effectively managing tasks.

Cons

From my perspective there are no downsides. The initial learning curve might pose a challenge but it's not a significant issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Melissa

Law Practice, 500+ employees

5.0
October 2023

Smarter collaboration

Pros

The accessibility of documents for everyone the ability to track changes made by others and the option to create conditional field triggers are features I value in Smartsheet.

Cons

I hope for the ability to format text independently within a single field allowing specific words to be highlighted in bold etc.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

L

lisandra

Hospital & Health Care, 500+ employees

4.0
October 2023

Smart tools

Pros

The capacity for multiple users to update a document simultaneously in real time is a valuable attribute.

Cons

The inability to track changes made by other users and difficulty finding column names in sheets with numerous columns are notable concerns. Having the column display the corresponding number above it would facilitate easier identification.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

K

Kelly

Computer Software, 500+ employees

4.0
October 2023

Allinclusive project management software

Pros

Smartsheet stands out in seamlessly incorporating dependencies into project plans. Project plans can effortlessly transform into dashboards facilitating straightforward and automated reporting.

Cons

The gantt chart feature in Smartsheet proves to be ineffective. It is the most challenging gantt chart for me to navigate due to the grid layout. Presenting my data is hindered often requiring export to a different program.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

FR

Fazal Rahman

Management Consulting, 500+ employees

5.0
October 2023

Growing business another step for worldwide success

Pros

Task management involves unleashing creativity and assigning work to relevant team members. Exploring Smartsheet has uncovered additional functionalities previously unknown to me.

Cons

Everything works well but additional access postpurchase or an increase in users would be appreciated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

V

Violet

Non-Profit Organization Management, 11-50 employees

4.0
October 2023

Smartsheet A Must Have PPM Tool

Pros

Over a decade Smartsheet has been the primary backbone for eliminating manual efforts in project and task management.

Cons

The absence of offline access for managing tasks and projects without an internet connection is a notable drawback.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

M

Melissa

Legal Services, 500+ employees

5.0
October 2023

Using Smartsheet in my profession

Pros

Smartsheet is my preferred tool for addressing client inquiries aiding me in providing comprehensive answers.

Cons

Occasionally I find myself confused about how to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

T

Tony

Mechanical or Industrial Engineering, 500+ employees

4.0
October 2023

Smartsheet Review

Pros

Leveraging my familiarity with spreadsheets as an engineer Smartsheet seamlessly overlays project management onto a spreadsheet. Easy copying of tasks or resources across multiple projects is a notable advantage.

Cons

Achieving proper formatting in reports is not a straightforward process.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

R

Rohan

Education Management, 500+ employees

5.0
October 2023

Amazing for Forms Creation

Pros

Standout features for our team include customizable fields and the ability to create forms. These functionalities empower us to create project sheets perfectly aligned with our workflow.

Cons

One area where Smartsheet could enhance is in task management. While it provides task management features they are perceived as less robust compared to Atlassian.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

J

Jianhao

Higher Education, 500+ employees

4.0
October 2023

good app for sheduling

Pros

Administrators conveniently send me a link to fill in and submit.

Cons

Not applicable as I am still unsure about which features are necessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

N

Nancy

Semiconductors, 500+ employees

3.0
October 2023

Smartsheet's User

Pros

Resembling an Excel spreadsheet but offering additional features Smartsheet provides an enhanced experience.

Cons

I did not fully grasp how to apply the tool.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

BP

Blizam Pialabina

Accounting, 1-10 employees

4.0
October 2023

Sheet

Pros

It is indeed a commendable application. I'm curious to know if there is a PC version available.

Cons

It is indeed a very good application. I'm interested in knowing if there is a PC version available.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
October 2023

Overall a good tool to manage teams

Pros

The dashboards and reporting methods are userfriendly.

Cons

Customer support doesn't meet expectations a crucial need for organizations during outages.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

B

Barbara

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
October 2023

Excellent team project management software

Pros

In my role as a product manager I use Smartsheets daily to track product information and streamline new product creation. The consolidation of all product data in one place is a standout feature.

Cons

Some operations lack simplicity numerous functions are inaccessible buried deep within the system. Users seek visibility and easy access to all options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

L

Line

Insurance, 101-500 employees

Less than a year

5.0
October 2023

Smartsheet Review

Pros

The provision of versatile information is invaluable. Regular updates for teams and stakeholders are effortlessly delivered eliminating the need to chase members. Simple colorcoded task scheduling serves as reminders for pending work.

Cons

Adapting initially required effort but once familiar adjustments and work prioritization became straightforward.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Amr

Civil Engineering, 51-100 employees

Less than a year

4.0
October 2023

smartsheet review

Pros

It simplifies work data and enables a swift survey completion.

Cons

Additional features are needed for better integration.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

R

Robert

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
October 2023

Working with others

Pros

Smartsheet makes it easy to communicate tasks to my payroll provider.

Cons

No encountered drawbacks that would make me dislike the product my experience has been consistently positive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Alicia

Civic & Social Organization, 11-50 employees

More than a year

3.0
October 2023

Great Tool If You Can Figure Out How To Use It

Pros

A commendable tool promising to bring organization to chaos.

Cons

Challenging for more advanced project management tasks great templates are difficult to use and navigate.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6