Total 537 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars28%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Salem
E-Learning, 1-10 employees
Less than 6 months
“Very effective
Pros
The software provides a wide range of options, especially in calendar management, making it a highly valuable feature.
Cons
Everything went smoothly, and I encountered no issues or problems while using it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Barbara
Non-Profit Organization Management, 51-100 employees
More than a year
“Automation saves time with Quickbase
Pros
QuickBase's task automation capabilities are a tremendous time-saver. Additionally it offers convenient conditional features such as notifications subscriptions and reminders for close users. The inclusion of various reports and infographics simplifies data reporting for us.
Cons
While I find QuickBase's capabilities excellent I have observed that loading a table with extensive data can be time-consuming.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
mouhssine
Computer & Network Security, 1-10 employees
“Smartsheet review
Pros
The userfriendly nature adaptability and precision in planning succinctly describe Smartsheet. It serves as a robust tool for effectively managing tasks.
Cons
From my perspective there are no downsides. The initial learning curve might pose a challenge but it's not a significant issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Melissa
Law Practice, 500+ employees
“Smarter collaboration
Pros
The accessibility of documents for everyone the ability to track changes made by others and the option to create conditional field triggers are features I value in Smartsheet.
Cons
I hope for the ability to format text independently within a single field allowing specific words to be highlighted in bold etc.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
lisandra
Hospital & Health Care, 500+ employees
“Smart tools
Pros
The capacity for multiple users to update a document simultaneously in real time is a valuable attribute.
Cons
The inability to track changes made by other users and difficulty finding column names in sheets with numerous columns are notable concerns. Having the column display the corresponding number above it would facilitate easier identification.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Kelly
Computer Software, 500+ employees
“Allinclusive project management software
Pros
Smartsheet stands out in seamlessly incorporating dependencies into project plans. Project plans can effortlessly transform into dashboards facilitating straightforward and automated reporting.
Cons
The gantt chart feature in Smartsheet proves to be ineffective. It is the most challenging gantt chart for me to navigate due to the grid layout. Presenting my data is hindered often requiring export to a different program.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Fazal Rahman
Management Consulting, 500+ employees
“Growing business another step for worldwide success
Pros
Task management involves unleashing creativity and assigning work to relevant team members. Exploring Smartsheet has uncovered additional functionalities previously unknown to me.
Cons
Everything works well but additional access postpurchase or an increase in users would be appreciated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Violet
Non-Profit Organization Management, 11-50 employees
“Smartsheet A Must Have PPM Tool
Pros
Over a decade Smartsheet has been the primary backbone for eliminating manual efforts in project and task management.
Cons
The absence of offline access for managing tasks and projects without an internet connection is a notable drawback.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Melissa
Legal Services, 500+ employees
“Using Smartsheet in my profession
Pros
Smartsheet is my preferred tool for addressing client inquiries aiding me in providing comprehensive answers.
Cons
Occasionally I find myself confused about how to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Tony
Mechanical or Industrial Engineering, 500+ employees
“Smartsheet Review
Pros
Leveraging my familiarity with spreadsheets as an engineer Smartsheet seamlessly overlays project management onto a spreadsheet. Easy copying of tasks or resources across multiple projects is a notable advantage.
Cons
Achieving proper formatting in reports is not a straightforward process.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Rohan
Education Management, 500+ employees
“Amazing for Forms Creation
Pros
Standout features for our team include customizable fields and the ability to create forms. These functionalities empower us to create project sheets perfectly aligned with our workflow.
Cons
One area where Smartsheet could enhance is in task management. While it provides task management features they are perceived as less robust compared to Atlassian.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jianhao
Higher Education, 500+ employees
“good app for sheduling
Pros
Administrators conveniently send me a link to fill in and submit.
Cons
Not applicable as I am still unsure about which features are necessary.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Nancy
Semiconductors, 500+ employees
“Smartsheet's User
Pros
Resembling an Excel spreadsheet but offering additional features Smartsheet provides an enhanced experience.
Cons
I did not fully grasp how to apply the tool.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Blizam Pialabina
Accounting, 1-10 employees
“Sheet
Pros
It is indeed a commendable application. I'm curious to know if there is a PC version available.
Cons
It is indeed a very good application. I'm interested in knowing if there is a PC version available.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Overall a good tool to manage teams
Pros
The dashboards and reporting methods are userfriendly.
Cons
Customer support doesn't meet expectations a crucial need for organizations during outages.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Barbara
Non-Profit Organization Management, 51-100 employees
More than a year
“Excellent team project management software
Pros
In my role as a product manager I use Smartsheets daily to track product information and streamline new product creation. The consolidation of all product data in one place is a standout feature.
Cons
Some operations lack simplicity numerous functions are inaccessible buried deep within the system. Users seek visibility and easy access to all options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Line
Insurance, 101-500 employees
Less than a year
“Smartsheet Review
Pros
The provision of versatile information is invaluable. Regular updates for teams and stakeholders are effortlessly delivered eliminating the need to chase members. Simple colorcoded task scheduling serves as reminders for pending work.
Cons
Adapting initially required effort but once familiar adjustments and work prioritization became straightforward.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Amr
Civil Engineering, 51-100 employees
Less than a year
“smartsheet review
Pros
It simplifies work data and enables a swift survey completion.
Cons
Additional features are needed for better integration.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Robert
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Working with others
Pros
Smartsheet makes it easy to communicate tasks to my payroll provider.
Cons
No encountered drawbacks that would make me dislike the product my experience has been consistently positive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alicia
Civic & Social Organization, 11-50 employees
More than a year
“Great Tool If You Can Figure Out How To Use It
Pros
A commendable tool promising to bring organization to chaos.
Cons
Challenging for more advanced project management tasks great templates are difficult to use and navigate.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6