Smartsheet Reviews

“ideal for large internal projects”

Pros

It does a really good job of keeping our team organized especially when we're handling large projects across the company.

Cons

I haven't used it enough yet to point out any real downsides.

“loved by everyone”

Pros

The best thing about it is how flexible it is. You can use it for all kinds of work, from project management and task tracking to budgeting and other operational needs.

Cons

At times, it can slow down when you're working with more complex data and some features aren't very adaptive if you haven't used them before.

“awesome!”

Pros

Love how it gives a detailed view of your progress which makes keeping track of everything really simple.

Cons

App's presentation and overall visuals could be a bit more polished

“A complete automation toolkit”

Pros

It comes packed with features and the built-in automation capabilities are especially valuable.

Cons

Like most software, it takes some time to learn at first but once you get past that curve, it turns into a reliable application that can handle a wide range of projects and processes.

“all-in-one project tracking”

Pros

As a Project Manager, this has been the best tool I've worked with. There are countless features I could mention but the biggest advantage is that I don't need extra tools or software to keep projects on track. Being able to monitor a project, adjust timelines when deadlines are missed, share updates with customers and work from a live document makes a huge difference in running a successful project.

Cons

The biggest downside is the cost. It also comes with a learning curve. For basic use and getting around the platform, it's pretty user-friendly but much like Excel, it can do so much that it takes time to really learn everything it offers.

“interactive tool”

Pros

This has been a really strong interactive tool for collaborating with all kinds of people on projects. It even works well when multiple companies are involved which helps cut down a lot on heavy email back-and-forth.

Cons

Con is that filtering specific items in a list needs to be configured by an admin. It would be better if filters were simpler to create without having to modify the sheet. That said, once everything is set up, it does work well. The filtering also happens in a separate list instead of directly like in an Excel spreadsheet which makes it harder to find exactly what you want to filter.

“templates speed up work”

Pros

Interface is simple and the customizable templates make it a strong option for keeping complex projects organized and making collaboration easier.

Cons

It would be better with more integrations for other software and stronger mobile functionality. The pricing also feels like it could be a bit more competitive.

“solid software for all”

Pros

Brings together all the standard project management features in a very adaptive, user-friendly package. The wide selection of templates also made it simple to get up and running right away.

Cons

Dashboard side of the application did take a bit of time to get familiar with.

“organizes my work”

Pros

Best part about using it is how quickly it takes the information I enter and turns it into a well-organized spreadsheet.

Cons

Honestly there wasn't anything I disliked about it. It was simple to use, always accessible and worked without any glitches.

“works really well”

Pros

Smartsheet has worked really well for client implementations. We were able to set up worksheets around our specific implementation workflows which made the process much more organized. It also gave the client the option to update some or all of the worksheets directly in Smartsheet and we used it as a document repository so we could keep track of the official versions of files in one place.

Cons

The only thing I'd change is the pricing for client access.

“amazing”

Pros

Keeping track of my weekly hours felt simple and adaptive. It gave me a clear view of which projects were taking my time and how many different projects I was juggling at once.

Cons

Updating older records had a few odd quirks at times. Every now and then, my edits would switch back to the suggested hour blocks although that issue went away after a few months.

“easy to use”

Pros

After using it for years, it still feels like Excel with a major upgrade. The part I enjoy most is the automation alerts we can set up which make managing work much more efficient.

Cons

Something I wish it handled better is text formatting inside a single cell. There are times when the data we enter needs specific font colors and while it does support font color changes, it doesn't let us use two different font colors in the same cell the way Excel does. Adding that feature would be really helpful.

“great software”

Pros

Working with other team members in it has been really convenient and it does a good job of helping us keep track of progress.

Cons

There were a few things in the project folders that seemed like they could use some improvement although nothing was serious enough to stand out or feel like a major issue.

“great data simplification tool”

Pros

It's a simple app built to simplify data management and organization on a large scale.

Cons

Getting started isn't very adaptive right out of the box. It takes a bit of experience to learn but once it clicks, you'll want to track and organize everything in spreadsheets.

“project tracking made easy”

Pros

Project planning is so much easier now and I especially appreciate using it instead of Excel for tracking and monitoring simple data sets. It works particularly well when that information needs to be shared across multiple people.

Cons

Even though it includes a lot of Excel-like functionality, it still misses things like tabs or pivot tables within a single document. That means I often have to link several documents together just to work with the data the way I need which can be frustrating and time-consuming. Better integration with other products would also make it much more effective.

“reminders are great”

Pros

The automation tools have been really useful especially for setting alerts and reminders so we don't have to keep chasing people manually.

Cons

For me, to get comfortable with the more advanced reporting features was quite challenging and it took a lot of training and time to learn properly.

“all tasks in one place”

Pros

On busy days, this has been incredibly helpful. It keeps me focused on what needs to get done and when it's due. I also really appreciate that everything is in one place so the whole team can see what needs to be completed and by when.

Cons

Was a bit challenging to get started. It took some time to figure out how to use it and the navigation wasn't very adaptive at first.

“teamwork is easier now”

Pros

It has really simplified project management for me. It provides a efficient platform for managing tasks and collaborating effectively with remote coworkers.

Cons

I haven't run into any issues while using it.

“automations that actually work”

Pros

What i loved the most was the automation... it cuts down on manual task tracking and helps keep project execution more organized and efficient.

Cons

The downside is that access to premium features can become costly which may make it less practical for smaller teams.

“Love it”

Pros

One thing that's been especially helpful about it is how well it supports the way I manage projects. I use it to build task lists tied to each project schedule, then notify the right team members about their assigned tasks. They're able to update the status themselves which makes it much easier for me to monitor what's been completed and what still needs attention. I also rely on the Gantt charts to create project timelines for clients. That's been particularly valuable for clients who have several projects going at once since I can set up a widget that displays all active timelines together in one place for comparison. Overall, it's a very useful tool.

Cons

Getting comfortable with it does take some time and the learning curve can be a little tough at first. Also, actually finding the time to go through the training materials and learn the platform properly can be challenging. I'm not sure there's really a perfect fix for that,it's just part of working with a tool that has this much functionality.