Smartsheet Reviews

“overall good experience”

Pros

Working in it makes project setup and day-to-day management much more simple. It's very useful for tracking progress and collaborating with team members in real time without delays. One feature that really adds value is the critical path highlighting since it helps spot potential issues early and gives you a chance to address them before they become bigger problems. Because it's an online tool, clients and team members can access it from anywhere at any time which makes coordination much more flexible.

Cons

The downside is that the Gantt chart view doesn't offer many options for customizing task dependencies. Resource availability features also fall short when it comes to handling part-time allocations accurately.

“a great tool”

Pros

Keeping information accessible for collaborators has been really helpful. Another thing I appreciate is being able to upload documents to each line item which makes referencing files much more convenient.

Cons

One con is that we can enter work and forget to save it which can lead to lost time and the need to go back and double-check everything.

“Decent results”

Pros

Being able to have multiple teams collaborate in the same spreadsheet has been really useful and is one of the parts I appreciate most.

Cons

Loading time especially with very large spreadsheets, still has room for improvement.

“good one”

Pros

Something that worked really well for me was how flexible it is when it comes to handling projects and tasks. The spreadsheet-style layout feels familiar and simple to use and the collaboration tools make it a strong option for team-based work.

Cons

Mobile app still feels like it could use more functionality and the pricing can become expensive especially for smaller teams.

“templates are user friendly”

Pros

Right away, the interface feels simple to use especially if you already know your way around spreadsheets. It also includes plenty of templates and prebuilt solutions for different needs like project management and marketing workflows.

Cons

No cons!!

“handy back-office tool”

Pros

Getting started with it was simple and the integration setup was simple to handle. It works really well as a back-office tool and I'd definitely recommend it.

Cons

At times, it can be a bit slow and the number of systems it integrates with is somewhat limited.

“end-to-end project tracking”

Pros

It does a really good job of tracking a project all the way from the start through to completion.

Cons

Some of the menu option layouts felt repetitive and too similar to one another.

“perfect project management tool”

Pros

Does have a user-friendly interface that makes project management feel adaptive and accessible.

Cons

All of its features and customization options can feel overwhelming when you're new to it.

“clean and elegant design”

Pros

Really simple to use while still feeling polished and elegant.

Cons

Doesn't integrate very well with other programs.

“cost-friendly software”

Pros

Keeping up with business projects and daily tasks has been much more manageable. It comes with plenty of useful features and the pricing is budget-friendly. Customization is also simple to handle.

Cons

I have not run into any issues at all since all of the features have worked really well for me.

“friendly interface”

Pros

The interface feels very friendly which makes the platform simple to use and helps a lot with managing events efficiently.

Cons

Support can be unreliable at times and that is definitely a downside.

“easy remote access”

Pros

Comes with a broad selection of templates that fit all kinds of business needs. It has helped me stay more organized, keep up with important deadlines and remain accountable for tasks that require follow-up. Another big advantage is that I can keep working even when I'm not connected to the private Wi-Fi some systems require. With Smartsheet, I'm able to get to the information I need without depending on my EHR. It also gives me the freedom to work remotely, whether I'm at a coffee shop or sitting outside with my PC.

Cons

Getting it set up in a way that really takes advantage of everything it can do is not simple and I know I'm still not using it to its full capacity. I'd rather have clearer written explanations than so many YouTube videos showing how to use each template. A built-in guide that explains how to make the most of integrations would be much more useful than having to rely on outside resources. The short videos may point out features but they usually don't do enough to show how to integrate them effectively. Also, the conference pricing is extremely high. Several coworkers who thought about going decided against it because the registration cost alone was too much, even before adding flights and hotel expenses. Since I attend conferences regularly, I see this one as too expensive unless it offers something like college credit or certification especially for people who are not backed by a company.

“smart software”

Pros

The updated version has been a big win for me. It makes cross-functional work much easier, lets me collaborate with people across different teams and the level-based permissions are especially useful for controlling who can access specific sheets. That setup has been a huge help for my business needs.

Cons

At times, the filtering doesn't work the way it should and fails to properly separate the data I want from what I don't. I've also run into cases where applying those same filters ends up disrupting the entire data set.

“works very reliably”

Pros

Managing and automating projects with it has been very simple. It's a dependable tool and doesn't take much effort to get up and running.

Cons

I've been genuinely impressed by what it can do and how flawlessly it performs. It's been an amazing solution overall.

“you can rely on it”

Pros

Interface is very user-friendly and the project management features are versatile enough to handle different kinds of work. The collaboration tools are excellent as well making it simple for teams to stay connected and work together efficiently.

Cons

Offline access is somewhat limited and some of the more advanced features take a bit of time to learn properly.

“helpful task reminders”

Pros

We use this to keep track of work progress and it does the job well. It lets us assign a due date to each task and set reminders which helps team members complete their work on time.

Cons

The screens can take a bit of time to load.

“a complete powerhouse!”

Pros

Has been a really versatile tool for our team and it creates a collaborative space where everyone can work together and manage client projects effectively.

Cons

It makes project management very simple and Honestly I haven't come across anything to dislike about it.

“enhanced our productivity”

Pros

Gotta love how simple it is now to share updates with coworkers across different departments while everyone is contributing to the same project.

Cons

Bringing new team members on board did require a little training at the beginning.

“Loved it”

Pros

Right away, the platform's well-structured graphical interface makes work more productive because tasks, timelines and dependencies are presented in a clear organized way. The layout is simple to follow and can also be customized which makes it flexible enough to fit different project requirements and individual preferences.

Cons

Even though it supports a range of integrations, getting them configured can be a bit complicated at times and may require extra setup. Compared with some other platforms, the integration process may not feel quite as easy for everyone.

“so good”

Pros

Built-in Gantt charts and calendar views make it really simple to see timelines clearly at a glance. Real-time sheet sharing with team members has also made communication much more efficient and helped our workflow stay aligned.

Cons

Pricing can get pretty expensive especially if you need access to the more advanced features.