Research, 11-50 employees
“An honest review of Smartsheet”
Pros
The ability to track progress and utilize the analytics tools is remarkable. The analytics tools in particular are indispensable for most users.
Cons
Smartsheet has a steep learning curve and enhancing userfriendliness would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not Specified, N/A employees
“Smartsheet is smart indeed From their useful functions to timely notifications.”
Pros
Smartsheet impresses with its userfriendly design requiring only a basic understanding to navigate effectively. It offers a wide range of functions making it a versatile tool.
Cons
Despite its affordability Smartsheet can occasionally experience minor bugs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
“Smartsheet becomes seamless”
Pros
Smartsheets ability to facilitate collaboration and set up forms for survey data intake is invaluable for our teams project tracking needs.
Cons
However it can be clunky at times and finding specific features may require extra time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Hospital & Health Care, 500+ employees
“Smartsheet streamlines our project processes”
Pros
Smartsheet provides an intuitive user interface and a wide range of tools for data visualization and management including dashboards Gantt charts and data structures. It streamlines our project operations especially for complex endeavors.
Cons
Differences in formula functions from Microsoft Excel can be confusing for beginners. Complex formulas can quickly exhaust storage capacity requiring regular sheet refreshing for accurate data display.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Pharmaceuticals, 500+ employees
“Smartsheet for Tier Management System”
Pros
Smartsheet is utilized in our company for the Tier Management System where various business metrics related to People Quality Safety Delivery and Cost are monitored. The visualization is highly impressive. It also serves as an effective problemsolving tracking tool facilitates communication supports project management aids in people recognition and tracks continuous improvement ideas. Automated notifications for action items with specific due dates are a significant advantage.
Cons
While excellent for visualization when used by a large group it requires a substantial number of trained administrators to update visuals and utilize formulas for automated sheets and visuals. It can be laborintensive at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Pharmaceuticals, 101-500 employees
“If Excel and Microsoft Project Had a Baby”
Pros
The abundance of features tailored for managing multiple projects and timelines is remarkable. It simplifies keeping track of both Excel data cells and project management tools.
Cons
It requires some basic training and understanding and its effectiveness varies based on the users proficiency level. Novices may find it less effective.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Consumer Goods, 11-50 employees
“Great for Managing Projects”
Pros
I appreciate the feature that allows us to easily upload various types of files such as attachments spreadsheets documents and images directly into the project space facilitating easy access for everyone involved.
Cons
Some of my colleagues encountered challenges in understanding the programs functionality.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Hospitality, 11-50 employees
“Smart Sheets User”
Pros
Smart Sheets offers a userfriendly experience and realtime project collaboration which significantly streamlines our work tasks and enhances efficiency.
Cons
I have no specific drawbacks to mention as I come from an Excel background and find Smart Sheets easy to grasp.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Animation, 11-50 employees
“Perfect for My Projects”
Pros
I find Smartsheet extremely userfriendly and it has become my goto tool for managing all my projects.
Cons
I have no complaints everything works perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
E-Learning, 11-50 employees
“A Top Tool for Project Management”
Pros
Smartsheet boasts a welldesigned user interface that enables project breakdown realtime collaboration and file attachments. It offers various task views and security features.
Cons
The absence of an autosave feature limited tracking options and high internet consumption are minor drawbacks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
“Ultimate Task Management”
Pros
Smartsheet stands out as the best software for task and project management with its convenient features.
Cons
I have no regrets using this software it serves its purpose well.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Telecommunications, 500+ employees
“Versatile and Powerful Productivity Solution”
Pros
Smartsheets simplicity and userfriendliness make it accessible to individuals with varying tech skills without extensive training.
Cons
Smartsheets can be costly for larger teams so its crucial to examine pricing options carefully.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous, 101-500 employees
“Very Agile Project Collaboration Solution”
Pros
Welldesigned dashboards make it easy for teams to track tasks and projects with improved charting features compared to Excel for data analysis.
Cons
Native integrations are limited Zapier is often required adding extra steps and costs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
“Powerful Forms Spreadsheets”
Pros
Smartsheet offers advanced functionality not typically found in Excel or Google Docs.
Cons
The user interface may feel slightly outdated and less intuitive though not problematic.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 101-500 employees
“Flexible Collaboration OntheGo”
Pros
Ive used Smartsheet for various purposes over the past 10 years and appreciate its customizability and seamless integration capabilities.
Cons
It would be helpful to have the ability to create multiple tabs within a single sheet.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Civil Engineering, 101-500 employees
“Easy and Versatile Project Management”
Pros
Smartsheet is userfriendly and versatile allowing multiple tasks within a project to be managed with ease.
Cons
Occasionally there is slowness and expandingcollapsing details can be confusing.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Marketing and Advertising, 1-10 employees
“A MustHave Tool for Team Efficiency”
Pros
Smartsheet impressively facilitates collaboration and boosts efficiency in our teams work organization and monitoring.
Cons
Some performance issues may arise when handling large datasets or advanced features simultaneously.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Retail, 500+ employees
“Fantastic Resource for Teamwork”
Pros
Smartsheets keeps all information notes files and contacts in one place combining spreadsheet familiarity with additional features.
Cons
Setting up Smartsheet can be complex and requires an internal Smartsheet expert which is essential for its effectiveness.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Construction, 11-50 employees
“Smartsheet Review”
Pros
One of the pros of this software is its ability to set automated reminders and alarms.
Cons
The limited availability of templates is a drawback.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Anonymous, 500+ employees
“Performance and Features”
Pros
Smartsheet provides a clear and structured view making task management easy.
Cons
It offers limited integration with thirdparty tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9