Smartsheet Reviews

“Simple way to monitor progress and simultaneously work on a project

Pros

Keeping track of individual tasks is not an issue anymore. Easy to use and more professional version of regular spreadsheet apps.

Cons

Automatic emails based on task updates should be available as an option to send.

“Smart software for your needs

Pros

I have been able to automate my workflow and be able to set reminders on when key clients need to approve vendor forms. All my data is organized in a grid thanks to Smartsheet.

Cons

Forms are very handy and readable when I send it to the vendors. However, I could not find a way to re-send that same form somewhere else once it was submitted.

“Keeps us updated with our projects

Pros

It has enabled me to keep track of my projects progress and update my clients as well as my management regarding my performance.

Cons

We have only just started with it so cant really say that if the features we really wanted are absent or we are yet to uncover them.

“Great resource for small businesses!

Pros

QuickBase has allowed me to consolidate several manual tasks and activities. The time saved is remarkable! I can track employee hours access itemized sales reports and manage vendors and orders all in one place. The fact that it's cloud-based enables me to access it from anywhere.

Cons

Integrating with other programs was not as seamless as expected. Thankfully I can always rely on customer support for assistance.

“An almost perfect tool for SMBs

Pros

The transition from Excel to QuickBase is seamless. Importing and creating databases is highly intuitive. Despite lacking extensive programming background (aside from my engineering graduation classes) I was able to set up the necessary programs and reports for my company.

Cons

The absence of support for specific characters in Portuguese/French/Spanish languages poses challenges for utilizing email synchronization tools (e.g. Gmail) and sending emails through the QuickBase tool. This limitation hinders the tool's usability in countries where English is not the sole language. While I don't expect QuickBase to provide a full translation making the tool accessible to non-English-speaking countries would allow for its complete utilization. Due to this hindrance my overall rating cannot be 100%.

“QuickBase delivers useful highly functional tools fast

Pros

With its low-code/no-code interface QuickBase serves as a SaaS product with comprehensive data integration capabilities through a well-built API. It boasts excellent support an active online community and a wide range of fantastic third-party consultants and add-on vendors.

Cons

Customizing the UI is limited without using custom code. It is not possible to create alternate keys or foreign keys that are not based on primary key values.

“Powerful functionality non-intuitive setup

Pros

I appreciate the robustness and flexibility of QuickBase as a powerful tool. It offers numerous customization options to meet the unique needs of any organization.

Cons

Unfortunately the platform's customization and flexibility can make it somewhat unintuitive to use acting as a double-edged sword.

“Workable quickbase

Pros

Manipulating and maintaining QuickBase is a breeze.

Cons

Creating multiple tables to enable different form options can become burdensome at times.

“Easy to use

Pros

The most significant advantage we've experienced with QuickBase is its ability to swiftly adapt to our business needs. The product is flexible and easy to modify. Our user group appreciates having a single platform to perform multiple functions.

Cons

The reporting functionalities are inadequate.

“Build an awesome database!

Pros

QuickBase excels in ease of use customization and access from anywhere allowing for customized reports.

Cons

The interface may not be visually appealing but it is not a major concern.

“Best Modular Application on the Market

Pros

QuickBase is highly customizable to cater to specific needs and preferences although it requires a clear understanding of what is desired.

Cons

The pricing can be high for single or two-user scenarios necessitating collaboration with other users if you have a small team of three or fewer members.

“Quickbase is the future of Databases

Pros

The convenience and ease of using drop-down functions for data input followed by the ability to search through the data in various ways provides quick and straightforward answers.

Cons

QuickBase should offer more accessible training and tips without requiring payment for seminars.

“Quickbase transformed our business

Pros

Developing on QuickBase is incredibly straightforward. Even individuals with basic business software instincts can start building in QuickBase immediately or choose an application from the exchange to begin with. Beyond the basics QuickBase truly shines with its robust platform offering exceptional functionality including beautiful reporting dynamic filtering formula fields form logic and integration capabilities. There's always something new to learn in QuickBase. Usability on the other hand depends on the specific app being used or built. It can range from clunky to sleek but a new UI called Mercury is being rolled out and looks great.

Cons

QuickBase lacks extensive customer support relying heavily on its user community developers and approved QuickBase Solutions Providers (QSPs) for assistance with application building. However if you prefer to work independently finding help can be challenging. Despite being an experienced QuickBase user it took me three years to discover that I had an account manager.

“Great way to stay organized

Pros

This software is highly adaptable offering a wide range of apps to customize the system according to business needs.

Cons

The interface sometimes lacks user-friendliness necessitating unnecessary scrolling to find what I need. Additionally the absence of a feature for setting task reminders (unless my office manages app additions) adds to the inconvenience.

“Quickbase: the the missing link between applications and and business owners

Pros

Excellent user interface and user experience (UI/UX) - Highly flexible interface - Scalable - Comprehensive API support for integration with virtually any other application - Enables multi-user applications with complex workflows to match business processes - Being a mature product means that there's an extensive knowledge base with QuickBase experts available in the community forums - The community support is fantastic and their customer support is prompt and efficient.

Cons

Formatting reports in QuickBase is not a straightforward process. To send reports to clients or within the company resorting to third-party tools becomes necessary due to the lack of built-in functionality. I hope QuickBase addresses this aspect and improves its reporting capabilities in future releases.

“Great product helpful team and support

Pros

The support provided by QuickBase is exceptional with a highly helpful team. The software offers high customization capabilities and is easy to use.

Cons

The platform has some peculiar quirks but they are being resolved.

“Have used Quickbase for several years.

Pros

QuickBase stands out for its ease of use and development. The customer service is responsive and they regularly introduce new features.

Cons

The mobile interface could benefit from an update particularly in terms of customization options.

“One of the best products I've used

Pros

I absolutely love the product itself but what sets QuickBase apart is its outstanding customer service. It's the best support I have ever encountered. The customer service team demonstrates excellent perspective providing fast responses and possessing in-depth knowledge of their product. They truly know QuickBase inside out. It's a pleasure to work with them and they have been immensely helpful in building my apps.

Cons

Despite my positive reviews of their customer service the actual customer support portal is lacking. There is also a limited amount of training available for QuickBase. I had to learn everything independently either by reading the manual bombarding customer support with numerous questions or utilizing the community page. Classroom-style training would have been highly appreciated.

“Highly Customizable Application from Out of the Box

Pros

The ability to "relate" records within QuickBase allows for tracking information in various ways. Whether it's based on customers staff products or any other needs QuickBase provides versatile tracking options.

Cons

With the out-of-the-box application it is not straightforward to dig deep into the data. Having simpler ways to parse the readily available data to meet specific needs would be more beneficial since the default functionality does not fully support it.

“Fantastic Fix for just about Anything!

Pros

I have built applications for three different companies in three distinct industries and QuickBase has been embraced enthusiastically igniting creativity in process design/redesign.

Cons

The native Gantt chart provided is quite limited. It would be preferable to have a more comprehensive scheduling interface.