Accounting, 1-10 employees
More than a year
“Lack of email and recurring projects”
Pros
From the moment I started using it I found the permission settings are detailed so I can configure practically any user exactly the way I need, right down to project-level controls. There are ready-made templates for projects and task lists, a customizable login URL, capacity management tools and pretty much every other feature I'd expect, aside from a handful of missing pieces.
Cons
The biggest issue for us was the absence of integrated email. That limitation was one of two main reasons we ultimately migrated to another project management tool. With the software we moved to our team can email or chat with clients directly from the specific project we're working on and those conversations are automatically attached to the project so there's always a clear record. The second major downside was the lack of true recurring projects which is important because we provide monthly accounting services and need workflows that repeat reliably. The recurring tasks feature here didn't meet our needs and felt poorly designed in practice, if you look around online you'll find plenty of other users voicing the same frustrations. Another feature that would have made a big difference, though it wasn't a deal breaker for us, is a client portal where clients could log in to upload files and ask questions. We've been using separate software for that piece but it would have been ideal to have everything congreatated in one place like our current setup.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Marketing and Advertising, 1-10 employees
More than a year
“easy project management with strong support”
Pros
One thing I really appreciate is that they keep rolling out new features that make managing projects progressively simpler. The interface feels convenient and easy so my entire team can pick it up and start using it fast. It helps us stay organized and handle our tasks and timelines more efficiently without becoming overwhelmed. Beyond that, their customer support is consistently responsive and sincerely helpful which truly matters when we run into problems.
Cons
I prefer to get work done while I'm out and about so the mobile app doesn't suit me well. I understand there's a ton of data and the desktop experience is feature-rich and crowded but the mobile version just doesn't work for my workflow. I really wish the mobile experience matched the desktop more closely.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Chemicals, 11-50 employees
Less than a year
“Task organization for small teams”
Pros
In our team where everyone wears multiple hats, it helps me keep tasks and priorities organized so we consistently hit our deadlines without scrambling at the last minute.
Cons
Sometimes the search doesn't correctly interpret certain keywords which makes the results less accurate and forces me to tweak queries to find what I need.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Non-Profit Organization Management, 11-50 employees
More than a year
“all-in-one project management”
Pros
I've found it delivers a wide range of capabilities that make running our business much smoother, cutting down on manual work. Those capabilities include task management, resource management, project management and Kanban boards.
Cons
We really haven't found significant drawbacks. The vendor's technical team who is working closely with our in-house support has kept the system running without any noticeable bugs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
Less than a year
“clear planning and task delegation”
Pros
Appreciating the way it lets me build detailed project plans I find that setting firm deadlines and delegating tasks to team members really helps me keep everything on track.
Cons
For me the interface could be more convenient and easier to grasp. Otherwise I find the tool very simple to set up and use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Design, 1-10 employees
More than a year
“Workflow automation saves time”
Pros
Using it I can align project and task management through automated workflows which saves me time and results in consistently high performance.
Cons
So far I haven't found any bugs while planning, tracking or managing projects with this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“Time-saving workflow automation”
Pros
Workflow automation makes it easy to handle tasks and projects and I notice that it saves me a lot of time.
Cons
For me it hasn't caused any bugs on my end while I use it to plan, track and manage projects.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Retail, 101-500 employees
Less than a year
“Quick setup with project templates”
Pros
Building project templates cuts down setup time and I find that it gives me a quick overview of any project because the interface is convenient and easy to navigate.
Cons
Honestly there isn't a single thing about this platform that I dislike and I'm not saying that to be flattering or overly complimentary, it's genuinely that good for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“projects and resources in one place”
Pros
It doesn't just offer project and task management I also see that it lets me bring workflow and resource management together in one place.
Cons
After using this tool for several years I hardly ever run into bugs during my day-to-day work with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“simple project and task lists”
Pros
For projects and task lists it provides tools that I really enjoy using because they help me stay organized.
Cons
Sometimes the app feels buggy and I ended up avoiding several features because they weren't reliable or convenient overall.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Hospital & Health Care, 11-50 employees
Less than 6 months
“instant team communication”
Pros
Instant messaging with teammates is possible because of it and I use it to keep my work moving efficiently.
Cons
At times the variety of features overwhelms me and makes it hard to figure things out.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Management Consulting, 11-50 employees
More than a year
“automatic time tracking”
Pros
Handling intricate project management tasks automatically is simpler with it and I trust it to remove manual errors for me.
Cons
Right now I honestly don't have anything I would call a flaw because this app meets every one of my needs and expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Design, 1-10 employees
More than a year
“Reliable for complex projects”
Pros
Since 2020, I have found managing complex projects smooth and it has supported my detailed task-management workflows consistently.
Cons
My primary access is through the iOS mobile app and it seldom gives me any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“everyday project management tools”
Pros
Many features like messaging, the built-in time tracker, task manager and calendar make it easy to use and I rely on it every day.
Cons
Occasionally the time tracker vanishes when I start it and I have to sign out and sign back in again to get it working properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Management Consulting, 11-50 employees
More than a year
“automated workflows with collaboration”
Pros
Automating routine workflows simplifies project and task management and I appreciate that it enables me to collaborate with my team in real time.
Cons
I haven't run into any problems with it since I moved from Android to the iOS app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Machinery, 500+ employees
More than a year
“Mobile-friendly team collaboration”
Pros
The iPhone app allows me feasible collaboration from anywhere and I feel confident that it keeps me up-to-date with project progress.
Cons
Hardly ever do I run into problems when I'm planning, organizing and carrying out tasks or projects using this tool so my workflow stays largely uninterrupted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
More than a year
“efficient task and project automation”
Pros
Strong task and project management tools are included and I find it saves me time by automating routine workflow steps.
Cons
Since I brought it into my setup I haven't run into any issues whatsoever.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“powerful project planning tool”
Pros
This is the most great PPM and collaboration tool I've used so far and I see that it lets me quickly plan, track and manage projects and daily tasks efficiently.
Cons
Every aspect works perfectly for me when I'm using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Machinery, 500+ employees
More than a year
“Long-term automation reliability”
Pros
Having used it since 2016 when I served as GM at my previous organization, I can attest that it aligns my project and task management through workflow automation.
Cons
Not having offline access is a real drawback for me.. it makes getting work done difficult whenever I'm without an internet connection.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Machinery, 500+ employees
More than a year
“automation for repetitive work”
Pros
Repetitive tasks and project management procedures become easy with it and I find that it lets me automate my workflows in real time.
Cons
To be honest I don't see any notable flaws because it meets all of my needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
