Timeero Software

Timeero Reviews

72 Reviews

Overall Rating

4.9

72 Reviews

Rating Distribution

5

star

(68)

4

star

(2)

3

star

(0)

2

star

(2)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

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Filters

Amazing software that does what it says
Pros

The system's simplicity and affordability contribute to the ease and streamlining of our daily methods for scheduling appointments, tracking mileage, and spending time with clients.

Cons

Feature requests seem to align with popular votes, and it would be helpful to receive direct responses regarding integrations.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Michael

Information Technology and Services, 1-10 employees

Less than 6 months

May 01, 2023

Good so far.
Pros

Timeeros customer service is amazing. While testing, whenever I reached out to them, I received a nearly immediate response. They have been easy to work with so far. It has proven to be great software for us.

Cons

Having the settings automatically clock in for all users without them having to change it themselves. This may sound simple, and adjusting the settings is simple, but some employees still cant figure out why it isnt automatically working for them, no matter how often I explain how to do it.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Patty R.

Accounting, 11-50 employees employees

Feb 21, 2023

Perfect for my staff
Pros

The option to enable various locations for employees who move around and the auto clock-in and out capability both are very useful. The range of situations a staffing company encounters is made easier by giving employees the option to input their own schedules and those of others.

Cons

Id love to have an HR onboarding section of the app where they can upload their necessary paperwork, complete their profile, and push out stuff like employee handbooks.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Patrice H.

Healthcare, 51-200 employees employees

Feb 06, 2023

Great for GPS tracking.
Pros

We organized our outside sales plan with the aid of Timeero. The software gave us adequate functionality to monitor the operations of our sales representatives. We saved time and effort by examining the regions our salespeople visited, and the caliber of deals closed there. It is also great for GPS tracking.

Cons

Just a tad bit of complaint. When we first started using Timmero, it lacked a few minor but essential functions. Yet as time went on, good interactions with their support team led to the addition of such features. To make their platform better for customers, they are constantly improving it.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Amir Q.

Construction, 11-50 employees employees

Jan 18, 2023

Timeero review
Pros

The new interface is appreciated for its user-friendly design. The inclusion of GPS functionality proves beneficial for monitoring our employees' activities.

Cons

Faced issues where employees could view completed and removed tasks, but these were successfully resolved by customer service.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Jeff

Real Estate, 1-10 employees

More than a year

Sep 01, 2022

Eliminate the hassle of time and GPS tracking for outside sales reps
Pros

Timeero has played a vital role in structuring our outside sales strategy. The platform offers ample features for tracking our sales representatives' activities, leading to time and effort savings through analytical insights.

Cons

Timmero initially lacked some small yet crucial features, but positive interactions with their support team resulted in the addition of these features, showcasing their commitment to constant platform improvement.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Amir

Construction, 11-50 employees

Less than a year

Sep 01, 2022

Great app to use for anyone that travels for work
Pros

Highly user-friendly, with an easy login process and the added advantage of a notes feature.

Cons

There is nothing I dislike about this app.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Yolanda

Hospitality, 1-10 employees

Less than a year

Aug 01, 2022

The company skipped preschool sacrificing their ABCs for coding and looking pretty.
Pros

A well-organized interface, coupled with Message Blast and GPS tracking, enhances the overall experience.

Cons

The software lacks clear, understandable errors when mapping or syncing fails. The company and its engineers demonstrate a lack of understanding or empathy for administrators auditing and reviewing employees. Reports should be sortable, but the company overlooks this need. TimeEro is suitable for companies with limited employees and turnover but falls short for those with normal business demands.

Ease of use

5

Value for money

6

Customer Support

6

Functionality

7

Kevin

Accounting, 11-50 employees

Less than a year

Jul 01, 2022

its worth a try
Pros

The features are highly adaptable, and considering the cost in comparison to competitors, a potential monthly saving of $100 is noteworthy.

Cons

This is a new app with some bugs being worked out, but customer support is always available for immediate fixes.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Kimberly

Construction, 11-50 employees

Less than 6 months

Jun 01, 2022

Perfect for my staffing agency
Pros

The auto clock-in and out feature stands out as the best, especially for businesses managing employees moving between multiple locations. The capability for staff to input their schedules and for administrators to input schedules for them proves valuable.

Cons

Two ideal features, auto-clocking settings for all users and an HR onboarding part of the app, are under review for future implementation. These additions would enhance the transition from a time card to a comprehensive HR and time management solution.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Patrice

Hospital & Health Care, 51-100 employees

Less than 6 months

Jun 01, 2022

Needs improvement but for the price I�ll deal
Pros

All necessary features are available, with GPS tracking being critical for monitoring lone field workers. The ease of clocking in and out, viewing locations, and inputting data into QuickBooks is appreciated, although the Timeero calendar fell short of expectations.

Cons

Despite all features being available, there are numerous Android compatibility issues, causing difficulties in integrating the timecard into the workforce. Employees face troubles complying due to these issues.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Anonymous

N/A, 1-10 employees

Less than 6 months

Jun 01, 2022

A game changing app!
Pros

The app is utilized daily for tracking employee location and mileage, providing accurate data through an easy-to-use interface.

Cons

Everything works perfectly, and we have received nothing but positive feedback.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Chris

Automotive, 51-100 employees

Less than a year

Dec 01, 2021

Overall useful and simple
Pros

User-friendly with simple navigation.

Cons

The location it pings isn't always accurate.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Stephanie

Health, Wellness and Fitness, 51-100 employees

More than a year

Oct 01, 2020

Easy to use, need more integrations
Pros

The app's standout features are GPS tracking and geofencing, crucial for monitoring traveling technicians and ensuring fair compensation. Generating reports for miles traveled and hours worked versus scheduled proves immensely helpful for payroll.

Cons

Seamless integration with Salesforce was hoped for to avoid using two separate apps. Tracking information, pictures, and locations specific to jobs technicians are clocked in on could be made easier.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Matthew

Printing, 1-10 employees

Sep 01, 2020

Great app/platform for household employer
Pros

It effectively tracks hours and mileage through geofencing at an excellent price point, with the added benefit of exporting data to QuickBooks.

Cons

Improved functionality is desired for administrators to run reports for weekly hour totals. Website report adjustments for automatic calculation of weekly totals by employee would be less annoying.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Megan

Individual & Family Services, 1-10 employees

Less than 6 months

Sep 01, 2020

More than Time Management
Pros

The Timeero team's customer service is exceptional, offering prompt and accessible support.

Cons

Anticipating new updates, we have nothing but positive feedback for Timeero.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Luke

Real Estate, 1-10 employees

Less than a year

Jun 01, 2020

This is the best time clock for my employees
Pros

The geo-fencing feature is accurate, and clocking in and out is straightforward. The ability to select the job while using the software for a week has been a positive experience.

Cons

The ability to add multiple jobs to the day without red-flagging outside the geo-fence is appreciated.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Frank

Construction, 1-10 employees

Less than 6 months

Jun 01, 2020

Mileage
Pros

The product's ease of use aids in efficient time tracking.

Cons

It takes a long time to track location accurately, and mileage calculations may be incorrect.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Ivy

Mental Health Care, 51-100 employees

Less than a year

Feb 01, 2020

Going well
Pros

Efficiently tracks time, eliminating the need for manual tracking on paper.

Cons

When the software malfunctions, preventing punching in or out, it becomes inconvenient.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Tia

Mental Health Care, 101-500 employees

Less than a year

Feb 01, 2020

Not sure what this means
Pros

Accurate time card keeping with daily and weekly totals, along with maps and note-taking capabilities.

Cons

The app sometimes wrongly asks if the location is correct when showing the home, and there is difficulty clocking in without an update.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Bryan

Construction, 1-10 employees

Less than a year

Feb 01, 2020

Good and bad
Pros

Generally easy to use, allowing for easy correction of incorrect entries.

Cons

The app crashes on iPhones, refusing to allow punch in and out. Consistency between iPhones and Androids is desired.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Carissa

Individual & Family Services, 51-100 employees

Less than a year

Feb 01, 2020

No brainer!!
Pros

Staff no longer needs to remember or write down times, leading to real-time tracking and increased accountability. Significant payroll savings were observed in the first month.

Cons

Initially, accuracy issues were observed with staff using Galaxy phones, but it seems the bug has been addressed.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Kimberly

Hospital & Health Care, 11-50 employees

Less than 6 months

Feb 01, 2020

Timeero
Pros

The app's ease of use facilitates daily task switching.

Cons

Ineffectiveness at tracking mileage, with random stops, leaves unpaid mileage.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Christina

Hospital & Health Care, 11-50 employees

Less than a year

Feb 01, 2020

my review ..
Pros

Fantastic for keeping track of times and providing daily reminders, simplifying accountability at the end of the day.

Cons

The mileage calculator is grossly inaccurate, connected to Google Maps but using air mileage, not realistic for Maine roads. Logouts before completing a job and delays in recognizing logins are occasional issues.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Lorie

Hospital & Health Care, 51-100 employees

Less than a year

Feb 01, 2020

clocking in and out
Pros

Easy to use and understand, accurately recording time in and out.

Cons

Adjusting to clocking in and out has been a change, but the system is easy to learn.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Tracey

Non-Profit Organization Management, 500+ employees

Less than 6 months

Feb 01, 2020

Wonderfully easy to use
Pros

Daily reminders to clock in and out stand out as a favorite feature.

Cons

There's nothing specific to dislike, but additional features, such as indicating on-call status, would be appreciated.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Creedence

Real Estate, 1-10 employees

Less than a year

Feb 01, 2020

Exactly what it needs to do
Pros

The ability to schedule a video conference with a specialist allowed for comprehensive staff training, resulting in increased efficiency and time savings.

Cons

Hiccups with employees using iPhones were resolved promptly by Timeero's support team, showcasing their responsiveness.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Jose

Consumer Goods, 1-10 employees

Less than 6 months

Feb 01, 2020

My Timeero Experience
Pros

The product's easy-to-use and intuitive nature, coupled with its clean design, makes it accessible anywhere.

Cons

The software has its bugs, making it challenging to clock out at times. Deleting the app and using the website was a solution to some recurring issues.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Maria

Construction, 11-50 employees

Less than a year

Feb 01, 2020

Review
Pros

It facilitates adjustments as needed, precisely monitors every second on the clock, and automatically records mileage, eliminating the need for manual input.

Cons

The location feature could use improvement as it occasionally directs to unvisited places.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Katie

Mental Health Care, 51-100 employees

Less than 6 months

Feb 01, 2020

Works Great at Tracking Your Hours
Pros

Effectively tracks my worked hours and accurately pinpoints my location.

Cons

There's an intermittent delay in registering my location.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Hattie

Mental Health Care, 51-100 employees

Less than a year

Feb 01, 2020

Awesome program
Pros

User-friendly and effective for maintaining organized work hours. The best program used for tracking work hours.

Cons

Manual data entry was the only aspect I didn't particularly like.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Ruby

Import and Export, 1-10 employees

Less than 6 months

Feb 01, 2020

Great App
Pros

Essential for any company, user-friendly, offers detailed and clear reports, resulting in significant monthly savings.

Cons

While not a major concern, it would be beneficial if the app allowed messaging and photo sharing.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Rajdeep

Construction, 1-10 employees

More than a year

Feb 01, 2020

Timeero Review
Pros

Accessible through a mobile application.

Cons

Issues arise when verifying location during clock in/out, creating difficulties in separating billing for various activities within a single clock-in period.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Melanie

Non-Profit Organization Management, 500+ employees

Less than 6 months

Feb 01, 2020

Timeero Personal opinion
Pros

The software is user-friendly, providing easy access to past clock-ins.

Cons

The software lacks precision in pinpointing the exact location when clocking in.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Abbey

Non-Profit Organization Management, 500+ employees

Less than 6 months

Feb 01, 2020

Complications
Pros

Accurately calculates time and provides additional location verification.

Cons

The inability to set time reminders poses problems, especially during quick therapy sessions.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Ariel

Individual & Family Services, 51-100 employees

Less than 6 months

Feb 01, 2020

Good time keeping
Pros

Easily manages time and keeps hours well-tracked.

Cons

The software may experience occasional slow loading but generally functions well.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Wendy

Mental Health Care, 51-100 employees

Less than 6 months

Feb 01, 2020

Easy to use
Pros

Fast and user-friendly, offering a simpler alternative to daily time card punching.

Cons

Connection inconsistencies depend on the location.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Mei-Lai

Mental Health Care, 51-100 employees

Less than a year

Feb 01, 2020

Pretty good
Pros

Handles clocking in and out efficiently, with somewhat effective administrative controls.

Cons

Improvement suggestions include better GPS functionality, an admin mobile display for accurate real-time GPS, and the ability for Android to add pictures on jobs even when employees turn off their locations.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Trinity

Construction, 11-50 employees

Less than 6 months

Feb 01, 2020

Timeero Review
Pros

Primarily used for simple log-ins and log-outs. Easy morning log-in, lunch break log-out, and post-lunch log-in. The Time Management tool simplifies weekly hour calculations.

Cons

No significant negatives, but enhancing the View Times feature to calculate total hours and minutes for each day is suggested.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Marc

Mental Health Care, 51-100 employees

Less than a year

Feb 01, 2020

Useful for some
Pros

An excellent tool for tracking both hours and jobs.

Cons

The software consumes an excessive amount of cellular data, exceeding 900 gigabytes in a year.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Lanson Levi

Transportation/Trucking/Railroad, 1-10 employees

More than a year

Feb 01, 2020

Review for Timeero
Pros

Appreciates the software's ease of use, especially the quick clock-in process and automatic recognition. Simplifies tracking work hours and driving miles seamlessly.

Cons

Occasional logout issues can be frustrating, but manual input resolves the problem.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Halli

Real Estate, 1-10 employees

Less than a year

Feb 01, 2020

Best customer service
Pros

Likable features include schedule integration and easy job site addition, ensuring accurate navigation for employees.

Cons

Geofencing is unreliable, causing discrepancies in the reported location when employees are clocked in.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Sheena

Construction, 1-10 employees

More than a year

Dec 01, 2019

Review of Timeroo for business
Pros

Finds the software intuitive and easy to use, with helpful support in their company.

Cons

Displeasure with the convoluted account creation process and password recovery system.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Mateo

Photography, 1-10 employees

Less than a year

Aug 01, 2019

Easy way to track time
Pros

Simplifies remote time tracking for offsite workers.

Cons

Desires the ability to show the movement of a worker on a map using GPS tracking.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Justin

Real Estate, 1-10 employees

Less than a year

Aug 01, 2019

Great alternative than other systems
Pros

Highlights the ability to activate and deactivate employees based on contract status, optimizing cost efficiency.

Cons

Currently unable to import into QuickBooks, but it is anticipated to be added in the future.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Lemel

Computer Networking, 1-10 employees

Less than a year

Aug 01, 2019

Totally worth it
Pros

A daily lifesaver app with excellent customer service.

Cons

Acknowledges the software is relatively new and has some bugs, but believes the advantages outweigh the disadvantages.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Michael

Construction, 1-10 employees

More than a year

Aug 01, 2019

Great team
Pros

Impressed with scheduling features, user-friendly interface, and excellent support team.

Cons

No complaints after using the software for over a year.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

James

Construction, 1-10 employees

More than a year

Jul 01, 2019

Timeero Review
Pros

Easy to use and convenient during work-related travels.

Cons

Limitation in adding notes to time entries only while clocked in is noted, and dislikes the organization of time entries, especially for different locations in a single day.

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Jackie

Medical Practice, 1-10 employees

Less than a year

Jan 01, 2019

Good easy to use app.
Pros

Simple, accurate, and appreciates the geo-tag feature for monitoring staff check-ins.

Cons

Suggests the capability for employees to request leave through the app to enhance its HR capabilities.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Christopher

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

Jan 01, 2019

Timeero
Pros

Likes the GPS feature for employee tracking, an improvement from paper time cards.

Cons

Not exactly what was sought; needed more options.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Gary

Construction, 1-10 employees

Oct 01, 2018