
Timeero Reviews
Total 74 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars93%
4
Stars4%
3
Stars0%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Kirby
Construction, 101-500 employees
Less than 6 months
“Great Support
Pros
Every department provided me with great support. I worked with a support team member who responded quickly and addressed all my questions.
Cons
I cannot think of anything negative about Timeero.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Farming, 11-50 employees
Less than a year
“MS Lafayette
Pros
Customer support was excellent. I chatted with customer support team member who was really informative and answered all my questions quickly.
Cons
The integration with Gusto needs improvement. Right now mileage imports as "Other Expense" instead of being mapped to Mileage, which causes confusion when employees have other expenses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Michael
Information Technology and Services, 1-10 employees
Less than 6 months
“Amazing software that does what it says
Pros
The system's simplicity and affordability contribute to the ease and streamlining of our daily methods for scheduling appointments, tracking mileage, and spending time with clients.
Cons
Feature requests seem to align with popular votes, and it would be helpful to receive direct responses regarding integrations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Patty R.
Accounting, 11-50 employees
“Good so far.
Pros
Timeeros customer service is amazing. While testing, whenever I reached out to them, I received a nearly immediate response. They have been easy to work with so far. It has proven to be great software for us.
Cons
Having the settings automatically clock in for all users without them having to change it themselves. This may sound simple, and adjusting the settings is simple, but some employees still cant figure out why it isnt automatically working for them, no matter how often I explain how to do it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Patrice H.
Healthcare, 51-100 employees
“Perfect for my staff
Pros
The option to enable various locations for employees who move around and the auto clock-in and out capability both are very useful. The range of situations a staffing company encounters is made easier by giving employees the option to input their own schedules and those of others.
Cons
Id love to have an HR onboarding section of the app where they can upload their necessary paperwork, complete their profile, and push out stuff like employee handbooks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amir Q.
Construction, 11-50 employees
“Great for GPS tracking.
Pros
We organized our outside sales plan with the aid of Timeero. The software gave us adequate functionality to monitor the operations of our sales representatives. We saved time and effort by examining the regions our salespeople visited, and the caliber of deals closed there. It is also great for GPS tracking.
Cons
Just a tad bit of complaint. When we first started using Timmero, it lacked a few minor but essential functions. Yet as time went on, good interactions with their support team led to the addition of such features. To make their platform better for customers, they are constantly improving it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jeff
Real Estate, 1-10 employees
More than a year
“Timeero review
Pros
The new interface is appreciated for its user-friendly design. The inclusion of GPS functionality proves beneficial for monitoring our employees' activities.
Cons
Faced issues where employees could view completed and removed tasks, but these were successfully resolved by customer service.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Amir
Construction, 11-50 employees
Less than a year
“Eliminate the hassle of time and GPS tracking for outside sales reps
Pros
Timeero has played a vital role in structuring our outside sales strategy. The platform offers ample features for tracking our sales representatives' activities, leading to time and effort savings through analytical insights.
Cons
Timmero initially lacked some small yet crucial features, but positive interactions with their support team resulted in the addition of these features, showcasing their commitment to constant platform improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yolanda
Hospitality, 1-10 employees
Less than a year
“Great app to use for anyone that travels for work
Pros
Highly user-friendly, with an easy login process and the added advantage of a notes feature.
Cons
There is nothing I dislike about this app.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kevin
Accounting, 11-50 employees
Less than a year
“The company skipped preschool sacrificing their ABCs for coding and looking pretty.
Pros
A well-organized interface, coupled with Message Blast and GPS tracking, enhances the overall experience.
Cons
The software lacks clear, understandable errors when mapping or syncing fails. The company and its engineers demonstrate a lack of understanding or empathy for administrators auditing and reviewing employees. Reports should be sortable, but the company overlooks this need. TimeEro is suitable for companies with limited employees and turnover but falls short for those with normal business demands.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Kimberly
Construction, 11-50 employees
Less than 6 months
“its worth a try
Pros
The features are highly adaptable, and considering the cost in comparison to competitors, a potential monthly saving of $100 is noteworthy.
Cons
This is a new app with some bugs being worked out, but customer support is always available for immediate fixes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Patrice
Hospital & Health Care, 51-100 employees
Less than 6 months
“Perfect for my staffing agency
Pros
The auto clock-in and out feature stands out as the best, especially for businesses managing employees moving between multiple locations. The capability for staff to input their schedules and for administrators to input schedules for them proves valuable.
Cons
Two ideal features, auto-clocking settings for all users and an HR onboarding part of the app, are under review for future implementation. These additions would enhance the transition from a time card to a comprehensive HR and time management solution.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Needs improvement but for the price I will deal
Pros
All necessary features are available, with GPS tracking being critical for monitoring lone field workers. The ease of clocking in and out, viewing locations, and inputting data into QuickBooks is appreciated, although the Timeero calendar fell short of expectations.
Cons
Despite all features being available, there are numerous Android compatibility issues, causing difficulties in integrating the timecard into the workforce. Employees face troubles complying due to these issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Chris
Automotive, 51-100 employees
Less than a year
“A game changing app!
Pros
The app is utilized daily for tracking employee location and mileage, providing accurate data through an easy-to-use interface.
Cons
Everything works perfectly, and we have received nothing but positive feedback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Stephanie
Health, Wellness and Fitness, 51-100 employees
More than a year
“Overall useful and simple
Pros
User-friendly with simple navigation.
Cons
The location it pings isn't always accurate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matthew
Printing, 1-10 employees
“Easy to use, need more integrations
Pros
The app's standout features are GPS tracking and geofencing, crucial for monitoring traveling technicians and ensuring fair compensation. Generating reports for miles traveled and hours worked versus scheduled proves immensely helpful for payroll.
Cons
Seamless integration with Salesforce was hoped for to avoid using two separate apps. Tracking information, pictures, and locations specific to jobs technicians are clocked in on could be made easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Megan
Individual & Family Services, 1-10 employees
Less than 6 months
“Great app/platform for household employer
Pros
It effectively tracks hours and mileage through geofencing at an excellent price point, with the added benefit of exporting data to QuickBooks.
Cons
Improved functionality is desired for administrators to run reports for weekly hour totals. Website report adjustments for automatic calculation of weekly totals by employee would be less annoying.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Luke
Real Estate, 1-10 employees
Less than a year
“More than Time Management
Pros
The Timeero team's customer service is exceptional, offering prompt and accessible support.
Cons
Anticipating new updates, we have nothing but positive feedback for Timeero.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Frank
Construction, 1-10 employees
Less than 6 months
“This is the best time clock for my employees
Pros
The geo-fencing feature is accurate, and clocking in and out is straightforward. The ability to select the job while using the software for a week has been a positive experience.
Cons
The ability to add multiple jobs to the day without red-flagging outside the geo-fence is appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ivy
Mental Health Care, 51-100 employees
Less than a year
“Mileage
Pros
The product's ease of use aids in efficient time tracking.
Cons
It takes a long time to track location accurately, and mileage calculations may be incorrect.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10