Total 105 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

32%

3

Stars

16%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Joslynn

Health Wellness, and Fitness, 1-10 employees

More than a year

5.0
January 2018

Makes keeping up with the hours easy and accurate. It is easy to learn and print out required report

Pros

Employees find it easy to clock in and out, and managing holidays and sick days is straightforward. I appreciate the separation of different types of paydays.

Cons

I have no major complaints about the software. The only issue arises when there is a server problem, preventing employees from clocking in or out. However, reinstalling the software easily resolves this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Patricia

Not Specified, N/A employees

Less than 6 months

5.0
January 2018

Software is easy to manage.

Pros

The price of this software compared to similar ones is a major plus. It is simple to set up, manage, and very user-friendly.

Cons

Currently, I can't think of any negatives about the software. Although there are some features I haven't utilized yet, I believe they're all in the best interest of the customer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

James

Wholesale, 11-50 employees

More than a year

5.0
January 2018

Excellent and reliable employee time management software. Highly recommend!

Pros

Managing employees, running reports, and making changes are all easy tasks with this software. We have been using the desktop version for nearly eight years with hardly any issues.

Cons

I'm unsure how to reach customer support!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karina

Medical Practice, 1-10 employees

More than a year

4.0
January 2018

Easy to work with

Pros

Clocking in and out is a breeze, as is checking and adjusting clock times. Generating and printing reports is also very straightforward.

Cons

When adjusting employees' times, the start date is often months prior, sometimes even from the previous year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kristin

Construction, 11-50 employees

More than a year

5.0
January 2018

My experience with Time Flow has been nothing but great.

Pros

The user-friendliness of TimeFlow is what I appreciate most. Employees can clock in and out without any confusion.

Cons

Setting up new employees isn't always straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicole

Retail, 1-10 employees

More than a year

5.0
January 2018

TimeFlow has been a great program to work with.

Pros

I thoroughly enjoy the ease of use of this software. The administrative functions are intuitive and easy to work with.

Cons

I dislike that when the computer wakes up from sleep, using the spacebar automatically clocks in/out the last clerk who was active.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jarid

Automotive, 1-10 employees

More than a year

5.0
January 2018

We switched from Paper Cards and a timeclock to TimeFlow and its much easier for everyone.

Pros

The user interface is simple and easy to manage. The ability to handle holidays, vacations, and regular work periods makes payroll a breeze.

Cons

There is no way to separate individual jobs during an employee's clocked-in period (though this is not a major issue).

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kevin

Industrial Automation, 11-50 employees

More than a year

4.0
January 2018

Digital time card system for small business

Pros

This software is both easy to use and cost-effective for small businesses. We were fortunate to purchase a license before it shifted to a subscription-based model.

Cons

While there are not many cons, it would be convenient to have paid holidays automatically entered, avoiding the need to go through each employee every holiday.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Gary

Financial Services, 1-10 employees

More than a year

4.0
January 2018

Easy to Keep timesheets

Pros

Employees find it easy to keep track of their time sheets. Logging in and out is straightforward, especially for a standard workweek.

Cons

Making corrections to time in/out and logging holidays is challenging. We have switched to Quickbooks for its comprehensiveness.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

M

Marty

Automotive, 11-50 employees

More than a year

5.0
January 2018

Been using this software for years, there is a reason we haven't switched.... It's perfect!

Pros

Installation was smooth, and the client application allows for sign-ins from multiple locations. The database efficiently tracks all information, saving me time and hassle.

Cons

The customer service is dreadful. They are unresponsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Herman

Religious Institutions, 1-10 employees

More than a year

5.0
January 2018

The agents are helpful

Pros

It is an excellent program for managing employee time effectively. Its user-friendliness reduces frustration, making it a standout program in my opinion.

Cons

One of my biggest gripes about the program is the difficulty in contacting representatives. Sometimes, urgent queries go unanswered for days. I don't recall ever receiving a callback from a TimeFlow representative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marc

Not Specified, N/A employees

More than a year

5.0
January 2018

We saved time AND money using TimeFlow - it works perfectly with our remote work locations.

Pros

The ease of use and simplicity of understanding are standout features of this software. The reports are easy to read and facilitate managing timesheets and payroll from anywhere.

Cons

I can not think of any cons at the moment. It would be helpful if the software could notify or send reminders via text/email to punch in or out, as some users often forget.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Chandra

Not Specified, N/A employees

More than a year

3.0
January 2018

Overall product could use a few upgrades, but works well for the amount of use.

Pros

The software's ease of use extends to adding and removing employees, editing, and printing reports, making it a comprehensive solution.

Cons

there are malfunctions when clocking in and out. It shows as clocked in when the employee is not.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
January 2018

Good Small Business Time Clock Software

Pros

Managing timesheets for multiple offices is made simple with this software. Its electronic nature saves a significant amount of time.

Cons

Viewing a time report is not straightforward; you have to individually check each employee. It is not very intuitive, requiring some trial and error to understand the features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Jeffery

Retail, 1-10 employees

More than a year

5.0
January 2018

Accurate and simple to use for staff

Pros

Employee time entry is straightforward with this software, with very few issues encountered during the process.

Cons

Some setup areas are a bit quirky. The initial view is hard to navigate, so we always switch to table view.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

B

Brian

Printing, 11-50 employees

More than a year

3.0
January 2018

Easy to use and quick to reference employees

Pros

It is simple for me to use and navigate, especially since I do payroll every two weeks and do not have much time to spare.

Cons

The software lacks labor to hours reports. It would be beneficial to break out labor and OT reports and export them to an Excel spreadsheet for budgeting purposes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

O

Oleg

Not Specified, N/A employees

Less than a year

5.0
January 2018

Great product for the price.

Pros

Using this system makes it easy for me to manage all my employees in one place and keep track of their hours.

Cons

I appreciate a few more managerial options. I received an incentive for this review.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

William

Maritime, 1-10 employees

More than a year

3.0
January 2018

We no longer use

Pros

While I have grown accustomed to its functions, I found the report structure challenging, especially regarding concurrent pay periods. Ideally, I prefer a system where setting a start date and pay period automatically generates dates in the report when it is run.

Cons

It became costly after transitioning to a cloud-based system. We encountered some problems during the initiation phase, partially due to administrative ignorance.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

R

Robert

Not Specified, 1-10 employees

More than a year

5.0
January 2018

It is a good punch in/out time clock

Pros

The punch in/out time clock is straightforward to use. Employees are restricted from administrative functions, and adding or removing employees is easy.

Cons

The monthly payments seem never-ending. If you switch the software to a different computer, you risk losing all data from the previous one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carrianne

Not Specified, N/A employees

More than a year

3.0
January 2018

Decent time clock system. Would like to see some improvements, but it works for our needs.

Pros

Clocking in and out is simple, and I appreciate that each employee can view their hours and request sick or vacation days.

Cons

I like to see a built-in schedule accessible to all employees. As a retail store, tracking employee sales alongside their hours worked would be invaluable. However, I am unsure how to reach customer support!

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7