Total 105 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

32%

3

Stars

16%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GS

Gary S.

Construction, 51-100 employees

4.0
March 2023

Perfect alternative to card based system.

Pros

We used to have a trusty old card-based time-tracking system for all our worksites. As we grew and had more and more sites to take care of, our manual system quickly became difficult to manage. We purchased TimeFlow software to replace the time-card-based system about ten years ago, and we are glad we did. When our staff check-in/out, I like that they can see the time of their final punch. When an employee leaves, they never forget to punch in their time-out. We are far more accurate than we were with the card swipe system.

Cons

I wish there was an "undo" button or modifications reverted to the initial punch time unless confirmed in the admin/management menu. It has been a problem in the past when one of the shift managers made a mistake and saved it, only to realize that something was off. They then had to go back and remember what they had modified to restore the original punch. It is just an example of little things that can be improved with Timeflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JH

Jennifer H.

Hospital & Health Care, 11-50 employees

5.0
February 2023

Very stable time tracker.

Pros

I have rarely used software this well made. It mostly operates smooth systems, but Timeflow has the same polish as a full-fledged operating system. It has been extremely convenient for our office since we updated the online system. We’ve used it for several years and have had few to no issues. Functionality is quite simple, and we haven’t faced any issues while training the teammates in the office. They have recently updated the system so that we can run it on multiple computers and not just one as we used to before.

Cons

They could improve the pricing structure so that we only pay for what we use. Currently, we only use some of the features, and many of them are just lying there collecting dust. Maybe if we were better trained on how to make the most out of it, then this wouldn’t be a problem. It was also difficult to input our credit card information online because the expiration period was only extended to 2020. It took a lot longer than I expected to renew the service.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

BH

Ben H

Law practice, 11-50 employees

4.0
February 2023

Using it daily as an admin/owner. It really makes a difference in your employee dealings

Pros

The software is simple to use. It has helped me improve and maintain honesty amongst my employees when it comes to timekeeping. And I appreciate the added check and balance it enables, which provides excellent information on timelines when conducting monthly assessments of each employee.

Cons

We appreciate that the vendor updates the software for improvements. However, each time there has been an update, some of our employees become unable to log in. It takes time to fix the issue. Since it happens frequently, it creates a lot of hassle.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

MJ

Maurice J.

Education Management, 11-50 employees

4.0
January 2023

Excellent integration with our hardware and software.

Pros

What I like the most about Timeflow is that it is integrated almost flawlessly with our fingerprint device. We did not have to buy any additional hardware or software. It is excellent for managing our employees time. I believe the fingerprint scanner support keeps the workforce alert and prevents another employee from clocking in and out. It is simple to use, reducing the stress of completing time cards. It also decreased the number of leaves our employees took without notifying us.

Cons

I wish I could give it a perfect review since it has greatly improved our work quality, but the lackluster customer support doesnt allow me to do so. They are extremely difficult to contact at all times. I cannot recall when I got through to them on the first try. Sometimes we require immediate answers, but finding a solution usually takes a few days. I also dont recall hearing from a time-flow representative if they missed my call. I am the one who usually has to call them back.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Ashley

Design, 1-10 employees

More than a year

5.0
July 2021

Great Time Keeping Product

Pros

Using the product across various computers and devices has truly simplified my hectic workdays, making everything more manageable.

Cons

There were often mispunches that could not be fixed unless a supervisor intervened, so it made things kinda cumbersome for me when clocking in and out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Medical Practice, 11-50 employees

More than a year

5.0
February 2020

TimeFlow

Pros

It is a breeze for both staff and administration to navigate.

Cons

I can notthink of anything that this software does not do that we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
April 2019

Simple and Great

Pros

Being cloud-based, it seamlessly connects my VAs across different locations, crucial for my global market operations. Its straightforward usability is a game-changer.

Cons

The pricing packages do not seem logical to me. The user fees should match or be lower than the computer fees, not the other way around. It feels like they have missed the mark on cloud-based services.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

B

Brawn

Marketing and Advertising, 11-50 employees

More than a year

4.0
April 2019

Does its job--feels somewhat archaic

Pros

The software's simplicity shines when it comes to basic functions like clocking in and out, perfect for my rushed work beginnings.

Cons

When I go to print my timesheet, selecting custom dates or the entire last period isn't as straightforward as I expected. I wish this aspect was simpler.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
April 2019

One of the best time and leave tracking tool.

Pros

As an employee constantly working overtime, this tool's clean interface helps me accurately track my punch-out times.

Cons

There is no native app for Mac OS. Apart from that, I have no complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
April 2019

Nice clock!

Pros

Since we started using it, we have found it incredibly easy, with no issues across different computers. All users are thoroughly satisfied.

Cons

It would be great if there was an option to track salaried employees.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Melissa

Medical Practice, 1-10 employees

Less than 6 months

5.0
March 2019

Great System

Pros

Tracking employee hours is a breeze with its user-friendly interface.

Cons

It prints the expected pay amount after each pay period.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tracey

Mental Health Care, 1-10 employees

More than a year

4.0
March 2019

TimeFlow requested Review

Pros

Its online accessibility allows for easy management of sick and vacation hours.

Cons

There is a lack of features, and sometimes I have to delete and reinstall the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Angelina

Medical Practice, 11-50 employees

More than a year

3.0
March 2019

TimeFlow Review

Pros

It is quite intuitive to use, and I have encountered few issues with it.

Cons

I don't have anything to complain about. I just wish the payment options were easier.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

L

lisa

Veterinary, 11-50 employees

More than a year

4.0
March 2019

Basic and Easy

Pros

TimeFlow is a straightforward online time clock, perfect for those who prefer simplicity. Transitioning from paper sign-ins to this online system has been a relief, especially with its speedy report generation for payroll.

Cons

When I have to clock someone in because they forgot, the process isn't very smooth.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J

Justin

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
March 2019

Stronglife TimeFlow Review

Pros

Accessing information and using the software is a breeze, always accurate.

Cons

Sometimes it freezes when I turn the computer off and on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carrie

Hospital & Health Care, 101-500 employees

More than a year

4.0
March 2019

Works for what we need

Pros

We primarily use the timeclock feature, which simplifies attendance tracking for both employees and managers. Account information is readily accessible online.

Cons

It can be a hassle to adjust employee times when errors occur. A simpler employer view would be more appreciated. Customer service is only accessible online, which makes it difficult to get assistance over the phone. Response times for online requests vary. More payment options would be helpful, and I prefer using a mobile application.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

D

Debbie

Hospital & Health Care, 11-50 employees

More than a year

5.0
March 2019

easy peasy

Pros

Staff finds it easy to use, accessible from any terminal.

Cons

I would like to see more options for time categories.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jarid

Automotive, 1-10 employees

More than a year

5.0
March 2019

Great Software for the price

Pros

TimeFlow meets all the needs for time calculation services, offering easy monitoring of various aspects throughout the year.

Cons

Sometimes it freezes, but other than that, it works exactly as described.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Carrie

Hospital and Health Care, 101-500 employees

5.0
February 2019

Effective Time Tracking Solution

Pros

The timeclock feature of this application is highly useful for tracking attendance. It simplifies the process for employees allowing them to easily monitor their own hours. Additionally accessing account information online is convenient and accessible through the my account feature.

Cons

Adjusting employee times can be cumbersome when errors occur and an improved employer view would be appreciated. The customer service is only accessible online making it difficult to get in touch with a representative over the phone. Response times for online requests can vary and having more payment options available would be beneficial. A mobile application would also be preferable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J

James

Telecommunications, 1-10 employees

5.0
February 2019

Interesting, though a little pricey

Pros

It efficiently keeps track of employee time.

Cons

There's a monthly fee, which was not clear when my team initially downloaded the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10