Total 105 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

32%

3

Stars

16%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mark

Not Specified, N/A employees

Less than a year

4.0
February 2018

Not a bad product if you have more than 3 employees

Pros

The product's ease of use and accessibility for employees, combined with real-time updates, make it invaluable.

Cons

It is a bit more than what I need with only 2 employees. While the product works well, it feels like overkill for such a small team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

susan

Medical Practice, 1-10 employees

More than a year

4.0
February 2018

very functional for our small staff of 4.

Pros

Installation is a breeze, and it is easily accessible on our office computers. It is a space-saving solution that all our staff members can use.

Cons

There are occasional glitches, but the company is responsive in helping us resolve them. We had some trouble uploading new workers, but the tech service has assisted us in resolving any issues.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

L

Leah

Printing, N/A employees

Less than 6 months

3.0
February 2018

Easy to use, but need more stations

Pros

The software's clean interface provides my bookkeeper with the necessary payroll reports. I especially appreciate its ability to track employee punctuality.

Cons

Despite being advertised for 10 employees, it only allows 5 stations, which interrupts workflow as employees have to share stations to clock in.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 101-500 employees

4.0
February 2018

Quick Easy to use

Pros

Accessing it is quick, and it works flawlessly every time, adding an extra layer of security.

Cons

We have encountered some loopholes with network issues; occasionally, we are able to bypass security when the PC is offline, but this may be a setup issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Dani

Not Specified, N/A employees

Less than a year

2.0
February 2018

This didn't quite fit our needs.

Pros

it is User-friendly from installation to daily use, this software has been a hit with both me and my employees.

Cons

The cost is too high, and we faced difficulty in reinstalling it. Constant updates were required, and the reports were not user-friendly or comprehensive enough for our needs.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

S

Shelly

Not Specified, N/A employees

More than a year

3.0
February 2018

The system seem easy to use, we have been using it for a little over a year .

Pros

Using this system eliminated our payroll headaches stemming from a manual time clock setup. I would highly recommend it to any small business.

Cons

We have encountered a few hiccups when uploading new workers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

S

samantha

Not Specified, N/A employees

Less than a year

3.0
February 2018

Customer service was easy to work with, and system is easy to use.

Pros

I find this system incredibly easy to navigate, and its array of features truly makes it a standout choice for small businesses.

Cons

I appreciate that the date defaults to our pay period, but it gets frustrating having to manually adjust it each time I run a different report.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

M

Mubeen

Not Specified, N/A employees

More than a year

4.0
February 2018

TimeFlow does a great job of providing an easy to use software with a plethora of features.

Pros

I love the abundance of features available. Being able to access the system from multiple stations is a huge plus and the various filters make understanding my employees' schedules a breeze.

Cons

Occasionally, the software fails to sync properly, which means I have to go back and input the times manually.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jamie

Not Specified, N/A employees

Less than a year

5.0
February 2018

I would have left a review without the incentive, but hey who doesn't like free stuff :)

Pros

TimeFlow's user-friendly interface made tracking attendance for our adult students a breeze, especially for employer reporting purposes.

Cons

Although we initially sought something with more punch, we ended up developing our own solution. Nevertheless, I would still opt for this product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jackie

Not Specified, N/A employees

Free Trial

5.0
February 2018

Satisfying

Pros

What stands out most to me about this software is its efficiency in streamlining payroll tasks, resulting in fewer errors overall.

Cons

One thing I dislike about this software is the inability to adjust the frequency of the pay period.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

Less than a year

4.0
February 2018

Quick and easy.

Pros

The simplicity and efficiency of TimeFlow expedite workflow seamlessly. It truly makes every task flow smoothly and effortlessly.

Cons

I really wish it would retain the last used date until I finish my session.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

F

Franco

Not Specified, N/A employees

Less than a year

5.0
February 2018

Great product

Pros

The well-designed product is incredibly user-friendly, making it easy to adapt to the software. I wouldn't hesitate to recommend it.

Cons

I have faced challenges transferring DuoServe to a new computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katrina

Medical Practice, 11-50 employees

More than a year

3.0
January 2018

Generally, we really like it. Simple. Easy to use. However, ability to reach support is a major con.

Pros

I like the simplicity and ease of use of the software, which comes with very few issues. The available options are good, and it's fairly reliable.

Cons

Getting assistance over the phone is extremely difficult, almost impossible.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

K

Kemmy

Not Specified, N/A employees

More than a year

5.0
January 2018

Use for a small office time keeping

Pros

This software is remarkably simple to use, allowing for easy report generation and employee hour monitoring. Its wide range of reports adds to its usefulness.

Cons

Setting up a new user is cumbersome, and we often need help since it is not something we do frequently. It would be great if recording vacation and sick hours was easier.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Kyle

Printing, 1-10 employees

More than a year

3.0
January 2018

Timeflow has enough features for my small business

Pros

Both management and staff find this software easy to use. I particularly like the feature allowing staff to email changes to their hours, and the weekly tally simplifies payroll tasks.

Cons

I started with the free version, which had more options. Now, I am paying for the basic version and wish it included more features without requiring an upgrade.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
January 2018

I use it every Monday to do payroll. I like that it has different options to run reports.

Pros

Setting up new employees is a breeze with this software. I also appreciate that employees can log in to track their hours.

Cons

Sometimes, I struggle to rectify errors with checking in or out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

Insurance, 1-10 employees

More than a year

4.0
January 2018

For the most part, it has been good experience.

Pros

As an administrator, I value the precision of this software. I believe it has more capabilities than we currently utilize.

Cons

my employees mistakenly log in twice, leading to issues during checkout. However, this is more of a user error than a software problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

melissa

Medical Practice, 11-50 employees

More than a year

4.0
January 2018

Easy to use

Pros

This software is incredibly user-friendly for both staff members and administrators, making everyday tasks effortless.

Cons

What I least appreciate about this software is the lack of detailed reports integrated into the timeclock.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Shelly

Education Management, 51-100 employees

Less than a year

4.0
January 2018

Works good, efficient.

Pros

I am quite satisfied with this software; it is efficient and user-friendly, with multiple applications. Thanks for making my job easier.

Cons

It is sluggish. Items take a long time to load, possibly due to network issues. Despite troubleshooting attempts, the issue remains unresolved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

jerry

Not Specified, N/A employees

More than a year

5.0
January 2018

Very easy to use and understand

Pros

The software's ease of use and readability are commendable. All employees prefer it over traditional paper time cards. The ability to print sheets in one report is convenient.

Cons

Is there a feature for time flow similar to a movie app? While I may not need it, it could be useful for some users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10