Total 105 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

32%

3

Stars

16%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Ramina

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

4.0
January 2018

Very easy to use, smooth.

Pros

It is effortless to use and I have found it easy to train others to use it too. The reports are clear and easy to follow.

Cons

There are a couple of features we are interested in that are not currently available, but DuoServe has been responsive and willing to work with us on implementing them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Keith

Not Specified, N/A employees

More than a year

5.0
January 2018

has been a great asset

Pros

The ease of use of this application makes it virtually foolproof! Teaching it to new associates is one of the simplest tasks.

Cons

Connecting to the server sometimes takes too long, and speeding up the login process could significantly enhance office performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Not Specified, N/A employees

More than a year

5.0
January 2018

works great for small business time flow needs

Pros

The software's cloud backup feature gives me peace of mind; if my computer were damaged, we would not lose our time sheet logs.

Cons

The customer service is average.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kayla

Not Specified, N/A employees

More than a year

4.0
January 2018

I use TimeFlow daily as an admin and usually have no qualms.

Pros

Running reports and adjusting clock in/out times is straightforward. I also appreciate how the different types of clock-ins are categorized, such as vacation, holiday, and sick days.

Cons

I dislike that when changing the date for a holiday or vacation day, you have to move it from "approved" to "pending" and then back to "approved." As the admin, this process should be error-free. Additionally, I am frustrated by the inability to run an annual report and the discrepancies between reports regarding how OT is accrued with sick days/holidays/vacation.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

A

avishai

Computer Hardware, 11-50 employees

More than a year

5.0
January 2018

working with timeflow over 8 years - 5 star software

Pros

The ease of use, compatibility with multiple users, and the ability to print reports meet all my needs. The option of password protection and fingerprint recognition adds an extra layer of security.

Cons

It would be nice to customize the report by adding the company logo for printing in the timesheet summary and detail for each employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10