TimeTrakGO Reviews
94 Review(s)
softwareOverall Rating
4.7
94 Review(s)
Rating Distribution
5
(72)
4
(16)
3
(5)
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Overall Rating
4.7
94 Review(s)
Rating Distribution
5
(72)
4
(16)
3
(5)
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
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Ratings
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Time Used
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Easy to Implement and Easy To Use
Easy to Implement and Easy To Use
Pros
We needed a simple solution for our team, and we were specifically looking for a tool with an easy learning curve. TimeTrackGO perfectly fit to all our needs.
Cons
Honestly, the software has been excellent for our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Health, Wellness and Fitness, 11-50 employees
Less than a year
April 2024
Ease of time tracking
Ease of time tracking
Pros
Installing this software was a breeze. I am using it to track my employees schedules and for payroll purposes, and it is serving me very well.
Cons
There isn't anything I dislike about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shari
Mental Health Care, 11-50 employees
Less than 6 months
April 2024
Easy onboarding - great customer service
Easy onboarding - great customer service
Pros
Onboarding was a breeze, and the live chat assistants were a great help.
Cons
I would like to have restrictions on when employees can clock in. For example, if the shift starts at 7 am, employees should only be able to clock in starting from 6:50 am. Currently, employees can clock in at any time before the shift, such as 6:39 am for a 7 am shift, which quickly accumulates overtime hours.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Joanne
Machinery, 11-50 employees
Less than 6 months
April 2024
TimeTrak GO Saved me Tons of Payroll Processing Time
TimeTrak GO Saved me Tons of Payroll Processing Time
Pros
The ease of use is fantastic. I can assign groups to managers and involve them in payroll approval.
Cons
The PTO tracking features could use significant improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laura
Warehousing, 11-50 employees
Less than 6 months
April 2024
Great option for small business
Great option for small business
Pros
The flexibility to track time on multiple devices is fantastic.
Cons
It's a bit inconvenience to remember to hit the save button when using it on a desktop computer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keli
Non-Profit Organization Management, 1-10 employees
Less than 6 months
April 2024
TimeTrakGo Review
TimeTrakGo Review
Pros
It is easy to use. All credit goes to the mobile app and the customer service team provides quick assistance.
Cons
It froze at times when updating PTO balances.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Diana
Aviation & Aerospace, 51-100 employees
Less than 6 months
April 2024
Glitchy and needs better salesmen
Glitchy and needs better salesmen
Pros
I like how easy it is to clock in and out, and the system keeps accurate records for payroll day.
Cons
It can be glitchy at times. People need to save every time they make changes, and if they forget, the changes don't get saved especially in the notes section.
Ease of use
7
Value for money
2
Customer Support
2
Functionality
3
Melissa
Mental Health Care, 11-50 employees
Less than a year
April 2024
Highly Recommend
Highly Recommend
Pros
TimeTrackGO is very easy to set up and incredibly user-friendly, whether it is for employees using the time clock or managing vacation and PTO time. I love that it offers both an office time clock and a mobile app.
Cons
The only downside is that sometimes the mobile app doesn't work well when there is no cell reception.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridgett
Construction, 11-50 employees
More than a year
April 2024
TimeTrakGO Initial Feedback
TimeTrakGO Initial Feedback
Pros
As a new user, I haven't explored all the features yet but I really like the real-time review and reports.
Cons
Functionality is lost when storms or other issues disrupt internet services.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Dianna
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
April 2024
Doesn't allow precise lunch break tracking in California
Doesn't allow precise lunch break tracking in California
Pros
The user interface is a breeze to navigate and the visuals are impressive. Also the price is suitable for our small office.
Cons
It's not suitable for use in California. The rounding option applies to lunch breaks and there is no option to only have rounding apply to clocking in and out. Forcing rounding to apply to lunch breaks is almost a deal breaker. Other programs allow you to choose whether rounding applies to lunch breaks or not. It's not a good program for California.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
5
Alice
Law Practice, 1-10 employees
Less than 6 months
April 2024
Easy setup, low cost and great functionality
Easy setup, low cost and great functionality
Pros
I am ecstatic with the facial recognition feature on the timeclock kiosk, as it prevents employees from getting locked out due to incorrect passwords. The affordability and easy setup are great. Also it offers much more functionality compared to our previous system. Every report I need is available, and I can set up employee groups to filter reports for specific segments of the company. The rounding feature is a lifesaver, eliminating the need for manual rounding of everyone's time.
Cons
I wish employees could submit correction requests for missed punches through the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Business Supplies and Equipment, 11-50 employees
Less than 6 months
April 2024
Effective time management
Effective time management
Pros
Managing our employees hours couldn't be more simpler without this program. It is user-friendly and highly effective. I can immediately identify who's putting in extra time and who needs improvement. It helps me manage time off to avoid overtime and lets me know which employees deserve bonuses.
Cons
Occasionally, the mobile app doesn't recognize a clock in/out. There are also several features that we are paying for but don't use.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nathan
Consumer Services, 1-10 employees
Less than 6 months
April 2024
Good products
Good products
Pros
I can easily track employee hours, as well as keep an eye on their PTO hours.
Cons
As a salaried employee, I don't use the time clock. However, we still have to pay for me to be a user so that I can have the privilege of being the administrator.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Dustin
Oil & Energy, 11-50 employees
More than a year
April 2024
Works Great
Works Great
Pros
TimeTrackGO serves to our diverse team members in various departments. It allows them to log in from different locations like an office, kitchen or garage.
Cons
At this point, I have very few minor concerns. Such as it would be beneficial if there was a way to organize groups based on departments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MARK
Education Management, 51-100 employees
Less than 6 months
April 2024
TimeTrakGo Review
TimeTrakGo Review
Pros
Having the app version and geofencing feature has been immensely helpful since many of our daytime employees start working as soon as they arrive on the property.
Cons
Initially, the system feels complicated, and it takes time to understand how to generate reports for individuals or locations and how to edit time for each person. Overall, the functionality is lacking, and there's a noticeable lag when switching between functions.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Kenny
Primary/Secondary Education, 51-100 employees
Less than 6 months
April 2024
Easy and efficient product
Easy and efficient product
Pros
We used to rely on the desktop version, but this new one is much simpler to navigate and view. We absolutely love it and the transition was a piece of cake!
Cons
I have no complaints. We are still new to the system and we had to wait for the sick leave to align with state requirements. Now that it does, we love it!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelli
Recreational Facilities and Services, 51-100 employees
Less than 6 months
April 2024
Time/Hours
Time/Hours
Pros
It is very suitable to our needs and easy to set up. Also it makes time adjustments a breeze.
Cons
The only issues with this product is that if an employee doesn't use the system, they may forget to punch in/out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Construction, 11-50 employees
Less than a year
April 2024
Good product excellent price.
Good product excellent price.
Pros
Every aspect of this program was remarkably easy to figure out. The customer support was very helpful when it came to setting up my employees personal cell phones.
Cons
Initially, some employees had difficulty using it on their phones. However now everything is working well for everyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fred
Facilities Services, 1-10 employees
Less than a year
April 2024
TimeTrak Go Works
TimeTrak Go Works
Pros
The platform is really user-friendly. Whether you are an administrator or a regular user, you will able to use it without an issue.
Cons
Unfortunately, we are unable to import the data into QuickBooks.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rich
Construction, 1-10 employees
Less than 6 months
April 2024
TimeTrakGo
TimeTrakGo
Pros
Setting up the system was a breeze, and it fulfilled all our requirements.
Cons
Everything was excellent and I don't have any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brady
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
January 2024
Good time clock program
Good time clock program
Pros
No more manual hour calculations for me. My employees use the app to clock in and out.
Cons
I wish there were more options for different reporting. Currently, there's only one choice available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Oil & Energy, 11-50 employees
Less than a year
January 2024
Effortless Time Tracking
Effortless Time Tracking
Pros
The setup process is simple and intuitive. The training was straightforward, and everything functions smoothly when we need it to. It's nothing like our previous system, which required constant reboots and updates for onsite hardware. With features like geofencing and the mobile app, TimeTrakGO allows us to run our business without worrying about employee attendance or payroll.
Cons
There is nothing I dislike about TimeTrakGO. I am completely satisfied with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Craig
Logistics and Supply Chain, 11-50 employees
Less than a year
January 2024
Time Trak Good
Time Trak Good
Pros
I like how effortless it is to add employees and get them up and running with the program.
Cons
It would be convenient if I could track the employee pay rate within the program and link it directly to my payroll office.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stephen
Airlines/Aviation, 1-10 employees
Less than 6 months
January 2024
TimeTrakGo for your small company
TimeTrakGo for your small company
Pros
Whether you need a clock-in/out system on a single device or want to enable employees to use their personal devices, it works brilliantly for tracking time, scheduling holidays and generating payroll reports.
Cons
The rounding feature isn't flawless, but it works sufficiently.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Catherine
Printing, 1-10 employees
Less than a year
January 2024
Timeclock access
Timeclock access
Pros
With this system, I can easily track where employees clock in. It also prevents any unauthorized time changes.
Cons
The app on mobile phones is not always reliable.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Deb
Recreational Facilities and Services, 1-10 employees
Less than 6 months
December 2023
Inexpensive Time Clock Solution with Basic Functions
Inexpensive Time Clock Solution with Basic Functions
Pros
It's extremely user-friendly for both employees and administrators. It offers essential time tracking functions at a more reasonable price compared to other options that come with unnecessary and costly additional features. The customer service is prompt and helpful, always providing explanations and additional resources for a great user experience.
Cons
Some features are overly simplistic and lack customization. When employee data changes, I can't update it from the effective date. The monthly price is charged per active employee, even if their start date hasn't arrived yet. So I either have to pay for them the month before they start or add them on their start date and correct their clock-in time. The payroll export report is very basic, and it's questionable whether it's worth the additional fee when I can export customized reports without it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Jessica
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
December 2023
TimeTrakGO review
TimeTrakGO review
Pros
The ease of use and the ability to easily edit when employees forget to clock in or out.
Cons
I believe the reports function could be more intuitive and user-friendly.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Robin
Religious Institutions, 11-50 employees
Less than a year
December 2023
We are very happy!
We are very happy!
Pros
I am very happy with how easy it is to use, and I can easily locate and print records.
Cons
I wouldn't change anything because it works perfectly!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy
Religious Institutions, 11-50 employees
Less than 6 months
December 2023
Land Pro Creations
Land Pro Creations
Pros
I like everything about it. Every feature has proven beneficial to us in one way or another.
Cons
Up to now, we haven't encountered any aspect of the software that we dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Construction, 51-100 employees
Less than 6 months
December 2023
Easy to use Software
Easy to use Software
Pros
What I love most is the user-friendliness and the quick setup process. It seamlessly integrated with our payroll software. The customer service and development team have been very helpful. They always conclude our conversations by offering further assistance or information if needed.
Cons
The salary feature is not fully available at the moment. We still want to see time analysis for salaried employees.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
laurie
Real Estate, 11-50 employees
Less than 6 months
December 2023
TimeTrakGO is so easy to use!
TimeTrakGO is so easy to use!
Pros
I like the ease of logging in with a PIN and the ability to clock in quickly with just one button press.
Cons
No comments as I have not experience any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sylvia
Printing, 1-10 employees
Less than a year
December 2023
does the job
does the job
Pros
Having an employee app, the option for rounding, convenient editing and comprehensive reports are all valuable features.
Cons
The automatic log out happens too quickly, and it's quite expensive.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Matthew
Accounting, 1-10 employees
More than a year
December 2023
Overall Happy with the Product
Overall Happy with the Product
Pros
Both employees and administrators find the interface user-friendly. The support team has been very helpful, even listening to our unique requests as our business operates differently from others.
Cons
The system requires an online connection at all times to submit a punch. If the network goes out, time tracking becomes disabled and unusable. Having a locally saved copy that can be uploaded to the network once reconnected would save me from having to purchase a cellular plan for the kiosk.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Marc
Machinery, 1-10 employees
Less than 6 months
December 2023
Good system
Good system
Pros
This online solution is simple and allows my employees to quickly clock in.
Cons
The reports are not very mobile-friendly. I try to access them from my phone but they're not easily viewable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Hospitality, 1-10 employees
Less than a year
December 2023
Good Software
Good Software
Pros
Installing and setting up TimeTrakGO was not time consuming or a problem. Everything went smoothly.
Cons
The facial recognition feature allows someone to clock in on behalf of another person using a picture. The integration with payroll is more of a CSV file transfer than a true integration.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Susan
Machinery, 11-50 employees
Less than a year
December 2023
Time Track Yes!
Time Track Yes!
Pros
It's easy, convenient and user-friendly, providing valuable assistance.
Cons
I haven't encountered any issues with the service, so I don't have any concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kindra
Hospital & Health Care, 1-10 employees
Less than a year
December 2023
Efficient and Effective Time Clock System
Efficient and Effective Time Clock System
Pros
TimeTrakGo is a high-quality timekeeping system that offers great value for the price. It's very easy to implement and is user-friendly. As an administrator, I find it simple to navigate and make time adjustments or additions. The customer service provided is outstanding, with knowledgeable and friendly individuals available when you call.
Cons
What I wish was available on our TimeTrakGo account is a rounding option specifically for clocking in and out, excluding meal breaks. As far as I know the current system allows rounding for all types of punches. We can't round lunch breaks (they need to be precise to the minute), but we would like the 7 minute rounding option to apply to the start and end of the workday.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Alex
Hospital & Health Care, 11-50 employees
Less than a year
December 2023
Very easy transition from TimeForce!
Very easy transition from TimeForce!
Pros
Transitioning to this program from our old TimeForce system was not a problem at all. I wish we had made the switch years ago!
Cons
I wish I could directly print reports from the program instead of having to download them to Excel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Belynda
Consumer Goods, 1-10 employees
Less than a year
December 2023
Employee ease
Employee ease
Pros
The fact that employees have to sign in allows us to accurately regulate their arrival time. Because of this we able to get rid of the old handwritten method.
Cons
I don't have any cons to mention. It seems to be working well for us.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Darilee
Medical Practice, 1-10 employees
Less than a year
December 2023
VERY USER FREINDLY
VERY USER FREINDLY
Pros
The software is very simple yet efficient.
Cons
I haven't found anything that I dislike about TimeTrakGo.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JONDA
Food Production, 11-50 employees
Less than a year
December 2023
Easy to use.
Easy to use.
Pros
The simplicity of use and the incorporation of face recognition are impressive.
Cons
I find it inconvenient to pay monthly fees even during periods when we're not using the device.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Entertainment, 51-100 employees
Less than 6 months
December 2023
Look no further, this is the product!
Look no further, this is the product!
Pros
It's easy for both administrators and employees to use. I have researched various products before choosing this one. As compare to others price was fantastic, just like the product itself. Their customer service is excellent!
Cons
It would be convenient to be allow the administrator of the product to make changes through the mobile app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lori
Hospital & Health Care, 51-100 employees
Less than a year
December 2023
As easy as it gets.
As easy as it gets.
Pros
I absolutely love everything about it. From its appearance to its ease of learning and use, and the immediate support I receive whenever I have a question. It's the perfect solution for our needs.
Cons
I don't have any significant issues but if I had to be nitpicky, it would be that when I suggest a feature, they simply make a note of it without providing further follow-up. It would be better if someone eventually got back to you regarding the specific feature you inquired about, informing you if they're working on it, implementing it, or providing an estimated timeline.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
December 2023
Works very well for a small organization
Works very well for a small organization
Pros
It's cost-effective, easy to use and boasts an excellent reporting system with no errors or problems.
Cons
The cost is the lowest I could find, and the functionality is excellent. So I like the software and have no cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikhail
Health, Wellness and Fitness, 11-50 employees
Less than a year
December 2023
Why we chose it
Why we chose it
Pros
The ease of use is fantastic, especially with the availability of a mobile app for staff in case of network issues.
Cons
The time cards are in decimal format and don't provide the option to display actual hours and minutes. I have to convert each one manually for payroll, which adds an extra step. It would be beneficial to have the option to choose the display format.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Nancy
Veterinary, 11-50 employees
Less than a year
December 2023
Affordable and reliable
Affordable and reliable
Pros
It is an excellent method for tracking employee time using on-site tablets. The ability to lock the location so they must be on-site to clock in is important for our company and helps prevent time theft. We can monitor punches in real-time and the customer service has been outstanding. They even made program adjustments to suit our business needs which was fantastic!
Cons
As a 24-hour company, the updates during shift changes can be bothersome. Some updates should have auto-enabled features, so we don't have to constantly check the settings after each update. This has only happened once.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jessica
Facilities Services, 51-100 employees
More than a year
December 2023
Great addition to firm
Great addition to firm
Pros
It was very helpful in keeping track of employees entering and leaving the office. We can now easily account for their hours without any guesswork.
Cons
There isn't much that I don't like about it. I chose it because of its simplicity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jessy
Accounting, 1-10 employees
Less than a year
December 2023
TimeTrakGo saved us time!
TimeTrakGo saved us time!
Pros
We absolutely love the time clock function provided by TimeTrakGo! It has made clocking in and out for shifts a breeze for our employees.
Cons
We love everything about it! It has simplified our timekeeping process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shari
Sports, 11-50 employees
Less than a year
December 2023
TimeTrakGo is a wonderful
TimeTrakGo is a wonderful
Pros
Learning to use it was a breeze. I struggled with another complicated time clock program for around 10 years and never managed to learn its proper usage. With TimeTrakGo, navigating the system was a hassle free process.
Cons
I need to print time sheets for supervisors and employees to sign, but the program doesn't have the option to print them in the format I require.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lucinda
Government Administration, 1-10 employees
Less than a year
December 2023
Julia Denniston
Julia Denniston
Pros
What I like is the convenience it offers. It alerts me to any errors, which is essential for accurate payroll processing and minimizing mistakes.
Cons
We don't really have any cons. I guess the only drawback is that it costs money.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Marketing and Advertising, 1-10 employees
More than a year
December 2023
Filters
Sort by:
Easy to Implement and Easy To Use
Easy to Implement and Easy To Use
Pros
We needed a simple solution for our team, and we were specifically looking for a tool with an easy learning curve. TimeTrackGO perfectly fit to all our needs.
Cons
Honestly, the software has been excellent for our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Health, Wellness and Fitness, 11-50 employees
Less than a year
April 2024
Ease of time tracking
Ease of time tracking
Pros
Installing this software was a breeze. I am using it to track my employees schedules and for payroll purposes, and it is serving me very well.
Cons
There isn't anything I dislike about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shari
Mental Health Care, 11-50 employees
Less than 6 months
April 2024
Easy onboarding - great customer service
Easy onboarding - great customer service
Pros
Onboarding was a breeze, and the live chat assistants were a great help.
Cons
I would like to have restrictions on when employees can clock in. For example, if the shift starts at 7 am, employees should only be able to clock in starting from 6:50 am. Currently, employees can clock in at any time before the shift, such as 6:39 am for a 7 am shift, which quickly accumulates overtime hours.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Joanne
Machinery, 11-50 employees
Less than 6 months
April 2024
TimeTrak GO Saved me Tons of Payroll Processing Time
TimeTrak GO Saved me Tons of Payroll Processing Time
Pros
The ease of use is fantastic. I can assign groups to managers and involve them in payroll approval.
Cons
The PTO tracking features could use significant improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laura
Warehousing, 11-50 employees
Less than 6 months
April 2024
Great option for small business
Great option for small business
Pros
The flexibility to track time on multiple devices is fantastic.
Cons
It's a bit inconvenience to remember to hit the save button when using it on a desktop computer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keli
Non-Profit Organization Management, 1-10 employees
Less than 6 months
April 2024
TimeTrakGo Review
TimeTrakGo Review
Pros
It is easy to use. All credit goes to the mobile app and the customer service team provides quick assistance.
Cons
It froze at times when updating PTO balances.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Diana
Aviation & Aerospace, 51-100 employees
Less than 6 months
April 2024
Glitchy and needs better salesmen
Glitchy and needs better salesmen
Pros
I like how easy it is to clock in and out, and the system keeps accurate records for payroll day.
Cons
It can be glitchy at times. People need to save every time they make changes, and if they forget, the changes don't get saved especially in the notes section.
Ease of use
7
Value for money
2
Customer Support
2
Functionality
3
Melissa
Mental Health Care, 11-50 employees
Less than a year
April 2024
Highly Recommend
Highly Recommend
Pros
TimeTrackGO is very easy to set up and incredibly user-friendly, whether it is for employees using the time clock or managing vacation and PTO time. I love that it offers both an office time clock and a mobile app.
Cons
The only downside is that sometimes the mobile app doesn't work well when there is no cell reception.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridgett
Construction, 11-50 employees
More than a year
April 2024
TimeTrakGO Initial Feedback
TimeTrakGO Initial Feedback
Pros
As a new user, I haven't explored all the features yet but I really like the real-time review and reports.
Cons
Functionality is lost when storms or other issues disrupt internet services.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Dianna
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
April 2024
Doesn't allow precise lunch break tracking in California
Doesn't allow precise lunch break tracking in California
Pros
The user interface is a breeze to navigate and the visuals are impressive. Also the price is suitable for our small office.
Cons
It's not suitable for use in California. The rounding option applies to lunch breaks and there is no option to only have rounding apply to clocking in and out. Forcing rounding to apply to lunch breaks is almost a deal breaker. Other programs allow you to choose whether rounding applies to lunch breaks or not. It's not a good program for California.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
5
Alice
Law Practice, 1-10 employees
Less than 6 months
April 2024
Easy setup, low cost and great functionality
Easy setup, low cost and great functionality
Pros
I am ecstatic with the facial recognition feature on the timeclock kiosk, as it prevents employees from getting locked out due to incorrect passwords. The affordability and easy setup are great. Also it offers much more functionality compared to our previous system. Every report I need is available, and I can set up employee groups to filter reports for specific segments of the company. The rounding feature is a lifesaver, eliminating the need for manual rounding of everyone's time.
Cons
I wish employees could submit correction requests for missed punches through the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Business Supplies and Equipment, 11-50 employees
Less than 6 months
April 2024
Effective time management
Effective time management
Pros
Managing our employees hours couldn't be more simpler without this program. It is user-friendly and highly effective. I can immediately identify who's putting in extra time and who needs improvement. It helps me manage time off to avoid overtime and lets me know which employees deserve bonuses.
Cons
Occasionally, the mobile app doesn't recognize a clock in/out. There are also several features that we are paying for but don't use.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nathan
Consumer Services, 1-10 employees
Less than 6 months
April 2024
Good products
Good products
Pros
I can easily track employee hours, as well as keep an eye on their PTO hours.
Cons
As a salaried employee, I don't use the time clock. However, we still have to pay for me to be a user so that I can have the privilege of being the administrator.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Dustin
Oil & Energy, 11-50 employees
More than a year
April 2024
Works Great
Works Great
Pros
TimeTrackGO serves to our diverse team members in various departments. It allows them to log in from different locations like an office, kitchen or garage.
Cons
At this point, I have very few minor concerns. Such as it would be beneficial if there was a way to organize groups based on departments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MARK
Education Management, 51-100 employees
Less than 6 months
April 2024
TimeTrakGo Review
TimeTrakGo Review
Pros
Having the app version and geofencing feature has been immensely helpful since many of our daytime employees start working as soon as they arrive on the property.
Cons
Initially, the system feels complicated, and it takes time to understand how to generate reports for individuals or locations and how to edit time for each person. Overall, the functionality is lacking, and there's a noticeable lag when switching between functions.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Kenny
Primary/Secondary Education, 51-100 employees
Less than 6 months
April 2024
Easy and efficient product
Easy and efficient product
Pros
We used to rely on the desktop version, but this new one is much simpler to navigate and view. We absolutely love it and the transition was a piece of cake!
Cons
I have no complaints. We are still new to the system and we had to wait for the sick leave to align with state requirements. Now that it does, we love it!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelli
Recreational Facilities and Services, 51-100 employees
Less than 6 months
April 2024
Time/Hours
Time/Hours
Pros
It is very suitable to our needs and easy to set up. Also it makes time adjustments a breeze.
Cons
The only issues with this product is that if an employee doesn't use the system, they may forget to punch in/out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Construction, 11-50 employees
Less than a year
April 2024
Good product excellent price.
Good product excellent price.
Pros
Every aspect of this program was remarkably easy to figure out. The customer support was very helpful when it came to setting up my employees personal cell phones.
Cons
Initially, some employees had difficulty using it on their phones. However now everything is working well for everyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fred
Facilities Services, 1-10 employees
Less than a year
April 2024
TimeTrak Go Works
TimeTrak Go Works
Pros
The platform is really user-friendly. Whether you are an administrator or a regular user, you will able to use it without an issue.
Cons
Unfortunately, we are unable to import the data into QuickBooks.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rich
Construction, 1-10 employees
Less than 6 months
April 2024
TimeTrakGo
TimeTrakGo
Pros
Setting up the system was a breeze, and it fulfilled all our requirements.
Cons
Everything was excellent and I don't have any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brady
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
January 2024
Good time clock program
Good time clock program
Pros
No more manual hour calculations for me. My employees use the app to clock in and out.
Cons
I wish there were more options for different reporting. Currently, there's only one choice available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Oil & Energy, 11-50 employees
Less than a year
January 2024
Effortless Time Tracking
Effortless Time Tracking
Pros
The setup process is simple and intuitive. The training was straightforward, and everything functions smoothly when we need it to. It's nothing like our previous system, which required constant reboots and updates for onsite hardware. With features like geofencing and the mobile app, TimeTrakGO allows us to run our business without worrying about employee attendance or payroll.
Cons
There is nothing I dislike about TimeTrakGO. I am completely satisfied with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Craig
Logistics and Supply Chain, 11-50 employees
Less than a year
January 2024
Time Trak Good
Time Trak Good
Pros
I like how effortless it is to add employees and get them up and running with the program.
Cons
It would be convenient if I could track the employee pay rate within the program and link it directly to my payroll office.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stephen
Airlines/Aviation, 1-10 employees
Less than 6 months
January 2024
TimeTrakGo for your small company
TimeTrakGo for your small company
Pros
Whether you need a clock-in/out system on a single device or want to enable employees to use their personal devices, it works brilliantly for tracking time, scheduling holidays and generating payroll reports.
Cons
The rounding feature isn't flawless, but it works sufficiently.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Catherine
Printing, 1-10 employees
Less than a year
January 2024
Timeclock access
Timeclock access
Pros
With this system, I can easily track where employees clock in. It also prevents any unauthorized time changes.
Cons
The app on mobile phones is not always reliable.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Deb
Recreational Facilities and Services, 1-10 employees
Less than 6 months
December 2023
Inexpensive Time Clock Solution with Basic Functions
Inexpensive Time Clock Solution with Basic Functions
Pros
It's extremely user-friendly for both employees and administrators. It offers essential time tracking functions at a more reasonable price compared to other options that come with unnecessary and costly additional features. The customer service is prompt and helpful, always providing explanations and additional resources for a great user experience.
Cons
Some features are overly simplistic and lack customization. When employee data changes, I can't update it from the effective date. The monthly price is charged per active employee, even if their start date hasn't arrived yet. So I either have to pay for them the month before they start or add them on their start date and correct their clock-in time. The payroll export report is very basic, and it's questionable whether it's worth the additional fee when I can export customized reports without it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Jessica
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
December 2023
TimeTrakGO review
TimeTrakGO review
Pros
The ease of use and the ability to easily edit when employees forget to clock in or out.
Cons
I believe the reports function could be more intuitive and user-friendly.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Robin
Religious Institutions, 11-50 employees
Less than a year
December 2023
We are very happy!
We are very happy!
Pros
I am very happy with how easy it is to use, and I can easily locate and print records.
Cons
I wouldn't change anything because it works perfectly!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy
Religious Institutions, 11-50 employees
Less than 6 months
December 2023
Land Pro Creations
Land Pro Creations
Pros
I like everything about it. Every feature has proven beneficial to us in one way or another.
Cons
Up to now, we haven't encountered any aspect of the software that we dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Construction, 51-100 employees
Less than 6 months
December 2023
Easy to use Software
Easy to use Software
Pros
What I love most is the user-friendliness and the quick setup process. It seamlessly integrated with our payroll software. The customer service and development team have been very helpful. They always conclude our conversations by offering further assistance or information if needed.
Cons
The salary feature is not fully available at the moment. We still want to see time analysis for salaried employees.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
laurie
Real Estate, 11-50 employees
Less than 6 months
December 2023
TimeTrakGO is so easy to use!
TimeTrakGO is so easy to use!
Pros
I like the ease of logging in with a PIN and the ability to clock in quickly with just one button press.
Cons
No comments as I have not experience any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sylvia
Printing, 1-10 employees
Less than a year
December 2023
does the job
does the job
Pros
Having an employee app, the option for rounding, convenient editing and comprehensive reports are all valuable features.
Cons
The automatic log out happens too quickly, and it's quite expensive.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Matthew
Accounting, 1-10 employees
More than a year
December 2023
Overall Happy with the Product
Overall Happy with the Product
Pros
Both employees and administrators find the interface user-friendly. The support team has been very helpful, even listening to our unique requests as our business operates differently from others.
Cons
The system requires an online connection at all times to submit a punch. If the network goes out, time tracking becomes disabled and unusable. Having a locally saved copy that can be uploaded to the network once reconnected would save me from having to purchase a cellular plan for the kiosk.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Marc
Machinery, 1-10 employees
Less than 6 months
December 2023
Good system
Good system
Pros
This online solution is simple and allows my employees to quickly clock in.
Cons
The reports are not very mobile-friendly. I try to access them from my phone but they're not easily viewable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Hospitality, 1-10 employees
Less than a year
December 2023
Good Software
Good Software
Pros
Installing and setting up TimeTrakGO was not time consuming or a problem. Everything went smoothly.
Cons
The facial recognition feature allows someone to clock in on behalf of another person using a picture. The integration with payroll is more of a CSV file transfer than a true integration.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Susan
Machinery, 11-50 employees
Less than a year
December 2023
Time Track Yes!
Time Track Yes!
Pros
It's easy, convenient and user-friendly, providing valuable assistance.
Cons
I haven't encountered any issues with the service, so I don't have any concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kindra
Hospital & Health Care, 1-10 employees
Less than a year
December 2023
Efficient and Effective Time Clock System
Efficient and Effective Time Clock System
Pros
TimeTrakGo is a high-quality timekeeping system that offers great value for the price. It's very easy to implement and is user-friendly. As an administrator, I find it simple to navigate and make time adjustments or additions. The customer service provided is outstanding, with knowledgeable and friendly individuals available when you call.
Cons
What I wish was available on our TimeTrakGo account is a rounding option specifically for clocking in and out, excluding meal breaks. As far as I know the current system allows rounding for all types of punches. We can't round lunch breaks (they need to be precise to the minute), but we would like the 7 minute rounding option to apply to the start and end of the workday.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Alex
Hospital & Health Care, 11-50 employees
Less than a year
December 2023
Very easy transition from TimeForce!
Very easy transition from TimeForce!
Pros
Transitioning to this program from our old TimeForce system was not a problem at all. I wish we had made the switch years ago!
Cons
I wish I could directly print reports from the program instead of having to download them to Excel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Belynda
Consumer Goods, 1-10 employees
Less than a year
December 2023
Employee ease
Employee ease
Pros
The fact that employees have to sign in allows us to accurately regulate their arrival time. Because of this we able to get rid of the old handwritten method.
Cons
I don't have any cons to mention. It seems to be working well for us.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Darilee
Medical Practice, 1-10 employees
Less than a year
December 2023
VERY USER FREINDLY
VERY USER FREINDLY
Pros
The software is very simple yet efficient.
Cons
I haven't found anything that I dislike about TimeTrakGo.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JONDA
Food Production, 11-50 employees
Less than a year
December 2023
Easy to use.
Easy to use.
Pros
The simplicity of use and the incorporation of face recognition are impressive.
Cons
I find it inconvenient to pay monthly fees even during periods when we're not using the device.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Entertainment, 51-100 employees
Less than 6 months
December 2023
Look no further, this is the product!
Look no further, this is the product!
Pros
It's easy for both administrators and employees to use. I have researched various products before choosing this one. As compare to others price was fantastic, just like the product itself. Their customer service is excellent!
Cons
It would be convenient to be allow the administrator of the product to make changes through the mobile app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lori
Hospital & Health Care, 51-100 employees
Less than a year
December 2023
As easy as it gets.
As easy as it gets.
Pros
I absolutely love everything about it. From its appearance to its ease of learning and use, and the immediate support I receive whenever I have a question. It's the perfect solution for our needs.
Cons
I don't have any significant issues but if I had to be nitpicky, it would be that when I suggest a feature, they simply make a note of it without providing further follow-up. It would be better if someone eventually got back to you regarding the specific feature you inquired about, informing you if they're working on it, implementing it, or providing an estimated timeline.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
December 2023
Works very well for a small organization
Works very well for a small organization
Pros
It's cost-effective, easy to use and boasts an excellent reporting system with no errors or problems.
Cons
The cost is the lowest I could find, and the functionality is excellent. So I like the software and have no cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikhail
Health, Wellness and Fitness, 11-50 employees
Less than a year
December 2023
Why we chose it
Why we chose it
Pros
The ease of use is fantastic, especially with the availability of a mobile app for staff in case of network issues.
Cons
The time cards are in decimal format and don't provide the option to display actual hours and minutes. I have to convert each one manually for payroll, which adds an extra step. It would be beneficial to have the option to choose the display format.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Nancy
Veterinary, 11-50 employees
Less than a year
December 2023
Affordable and reliable
Affordable and reliable
Pros
It is an excellent method for tracking employee time using on-site tablets. The ability to lock the location so they must be on-site to clock in is important for our company and helps prevent time theft. We can monitor punches in real-time and the customer service has been outstanding. They even made program adjustments to suit our business needs which was fantastic!
Cons
As a 24-hour company, the updates during shift changes can be bothersome. Some updates should have auto-enabled features, so we don't have to constantly check the settings after each update. This has only happened once.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jessica
Facilities Services, 51-100 employees
More than a year
December 2023
Great addition to firm
Great addition to firm
Pros
It was very helpful in keeping track of employees entering and leaving the office. We can now easily account for their hours without any guesswork.
Cons
There isn't much that I don't like about it. I chose it because of its simplicity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jessy
Accounting, 1-10 employees
Less than a year
December 2023
TimeTrakGo saved us time!
TimeTrakGo saved us time!
Pros
We absolutely love the time clock function provided by TimeTrakGo! It has made clocking in and out for shifts a breeze for our employees.
Cons
We love everything about it! It has simplified our timekeeping process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shari
Sports, 11-50 employees
Less than a year
December 2023
TimeTrakGo is a wonderful
TimeTrakGo is a wonderful
Pros
Learning to use it was a breeze. I struggled with another complicated time clock program for around 10 years and never managed to learn its proper usage. With TimeTrakGo, navigating the system was a hassle free process.
Cons
I need to print time sheets for supervisors and employees to sign, but the program doesn't have the option to print them in the format I require.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lucinda
Government Administration, 1-10 employees
Less than a year
December 2023
Julia Denniston
Julia Denniston
Pros
What I like is the convenience it offers. It alerts me to any errors, which is essential for accurate payroll processing and minimizing mistakes.
Cons
We don't really have any cons. I guess the only drawback is that it costs money.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Marketing and Advertising, 1-10 employees
More than a year
December 2023