TimeTrakGO Reviews

“Easy to Implement and Easy To Use

Pros

We needed a simple solution for our team, and we were specifically looking for a tool with an easy learning curve. TimeTrackGO perfectly fit to all our needs.

Cons

Honestly, the software has been excellent for our needs.

“Ease of time tracking

Pros

Installing this software was a breeze. I am using it to track my employees schedules and for payroll purposes, and it is serving me very well.

Cons

There isn't anything I dislike about this software.

“Easy onboarding - great customer service

Pros

Onboarding was a breeze, and the live chat assistants were a great help.

Cons

I would like to have restrictions on when employees can clock in. For example, if the shift starts at 7 am, employees should only be able to clock in starting from 6:50 am. Currently, employees can clock in at any time before the shift, such as 6:39 am for a 7 am shift, which quickly accumulates overtime hours.

“TimeTrak GO Saved me Tons of Payroll Processing Time

Pros

The ease of use is fantastic. I can assign groups to managers and involve them in payroll approval.

Cons

The PTO tracking features could use significant improvement.

“Great option for small business

Pros

The flexibility to track time on multiple devices is fantastic.

Cons

It's a bit inconvenience to remember to hit the save button when using it on a desktop computer.

“TimeTrakGo Review

Pros

It is easy to use. All credit goes to the mobile app and the customer service team provides quick assistance.

Cons

It froze at times when updating PTO balances.

“Glitchy and needs better salesmen

Pros

I like how easy it is to clock in and out, and the system keeps accurate records for payroll day.

Cons

It can be glitchy at times. People need to save every time they make changes, and if they forget, the changes don't get saved especially in the notes section.

“Highly Recommend

Pros

TimeTrackGO is very easy to set up and incredibly user-friendly, whether it is for employees using the time clock or managing vacation and PTO time. I love that it offers both an office time clock and a mobile app.

Cons

The only downside is that sometimes the mobile app doesn't work well when there is no cell reception.

“TimeTrakGO Initial Feedback

Pros

As a new user, I haven't explored all the features yet but I really like the real-time review and reports.

Cons

Functionality is lost when storms or other issues disrupt internet services.

“Doesn't allow precise lunch break tracking in California

Pros

The user interface is a breeze to navigate and the visuals are impressive. Also the price is suitable for our small office.

Cons

It's not suitable for use in California. The rounding option applies to lunch breaks and there is no option to only have rounding apply to clocking in and out. Forcing rounding to apply to lunch breaks is almost a deal breaker. Other programs allow you to choose whether rounding applies to lunch breaks or not. It's not a good program for California.

“Easy setup, low cost and great functionality

Pros

I am ecstatic with the facial recognition feature on the timeclock kiosk, as it prevents employees from getting locked out due to incorrect passwords. The affordability and easy setup are great. Also it offers much more functionality compared to our previous system. Every report I need is available, and I can set up employee groups to filter reports for specific segments of the company. The rounding feature is a lifesaver, eliminating the need for manual rounding of everyone's time.

Cons

I wish employees could submit correction requests for missed punches through the system.

“Effective time management

Pros

Managing our employees hours couldn't be more simpler without this program. It is user-friendly and highly effective. I can immediately identify who's putting in extra time and who needs improvement. It helps me manage time off to avoid overtime and lets me know which employees deserve bonuses.

Cons

Occasionally, the mobile app doesn't recognize a clock in/out. There are also several features that we are paying for but don't use.

“Good products

Pros

I can easily track employee hours, as well as keep an eye on their PTO hours.

Cons

As a salaried employee, I don't use the time clock. However, we still have to pay for me to be a user so that I can have the privilege of being the administrator.

“Works Great

Pros

TimeTrackGO serves to our diverse team members in various departments. It allows them to log in from different locations like an office, kitchen or garage.

Cons

At this point, I have very few minor concerns. Such as it would be beneficial if there was a way to organize groups based on departments.

“TimeTrakGo Review

Pros

Having the app version and geofencing feature has been immensely helpful since many of our daytime employees start working as soon as they arrive on the property.

Cons

Initially, the system feels complicated, and it takes time to understand how to generate reports for individuals or locations and how to edit time for each person. Overall, the functionality is lacking, and there's a noticeable lag when switching between functions.

“Easy and efficient product

Pros

We used to rely on the desktop version, but this new one is much simpler to navigate and view. We absolutely love it and the transition was a piece of cake!

Cons

I have no complaints. We are still new to the system and we had to wait for the sick leave to align with state requirements. Now that it does, we love it!

“Time/Hours

Pros

It is very suitable to our needs and easy to set up. Also it makes time adjustments a breeze.

Cons

The only issues with this product is that if an employee doesn't use the system, they may forget to punch in/out.

“Good product excellent price.

Pros

Every aspect of this program was remarkably easy to figure out. The customer support was very helpful when it came to setting up my employees personal cell phones.

Cons

Initially, some employees had difficulty using it on their phones. However now everything is working well for everyone.

“TimeTrak Go Works

Pros

The platform is really user-friendly. Whether you are an administrator or a regular user, you will able to use it without an issue.

Cons

Unfortunately, we are unable to import the data into QuickBooks.

“TimeTrakGo

Pros

Setting up the system was a breeze, and it fulfilled all our requirements.

Cons

Everything was excellent and I don't have any cons to mention.

“Good time clock program

Pros

No more manual hour calculations for me. My employees use the app to clock in and out.

Cons

I wish there were more options for different reporting. Currently, there's only one choice available.

“Effortless Time Tracking

Pros

The setup process is simple and intuitive. The training was straightforward, and everything functions smoothly when we need it to. It's nothing like our previous system, which required constant reboots and updates for onsite hardware. With features like geofencing and the mobile app, TimeTrakGO allows us to run our business without worrying about employee attendance or payroll.

Cons

There is nothing I dislike about TimeTrakGO. I am completely satisfied with it.

“Time Trak Good

Pros

I like how effortless it is to add employees and get them up and running with the program.

Cons

It would be convenient if I could track the employee pay rate within the program and link it directly to my payroll office.

“TimeTrakGo for your small company

Pros

Whether you need a clock-in/out system on a single device or want to enable employees to use their personal devices, it works brilliantly for tracking time, scheduling holidays and generating payroll reports.

Cons

The rounding feature isn't flawless, but it works sufficiently.

“Timeclock access

Pros

With this system, I can easily track where employees clock in. It also prevents any unauthorized time changes.

Cons

The app on mobile phones is not always reliable.

“Inexpensive Time Clock Solution with Basic Functions

Pros

It's extremely user-friendly for both employees and administrators. It offers essential time tracking functions at a more reasonable price compared to other options that come with unnecessary and costly additional features. The customer service is prompt and helpful, always providing explanations and additional resources for a great user experience.

Cons

Some features are overly simplistic and lack customization. When employee data changes, I can't update it from the effective date. The monthly price is charged per active employee, even if their start date hasn't arrived yet. So I either have to pay for them the month before they start or add them on their start date and correct their clock-in time. The payroll export report is very basic, and it's questionable whether it's worth the additional fee when I can export customized reports without it.

“TimeTrakGO review

Pros

The ease of use and the ability to easily edit when employees forget to clock in or out.

Cons

I believe the reports function could be more intuitive and user-friendly.

“We are very happy!

Pros

I am very happy with how easy it is to use, and I can easily locate and print records.

Cons

I wouldn't change anything because it works perfectly!

“Land Pro Creations

Pros

I like everything about it. Every feature has proven beneficial to us in one way or another.

Cons

Up to now, we haven't encountered any aspect of the software that we dislike.

“Easy to use Software

Pros

What I love most is the user-friendliness and the quick setup process. It seamlessly integrated with our payroll software. The customer service and development team have been very helpful. They always conclude our conversations by offering further assistance or information if needed.

Cons

The salary feature is not fully available at the moment. We still want to see time analysis for salaried employees.

“TimeTrakGO is so easy to use!

Pros

I like the ease of logging in with a PIN and the ability to clock in quickly with just one button press.

Cons

No comments as I have not experience any problems.

“does the job

Pros

Having an employee app, the option for rounding, convenient editing and comprehensive reports are all valuable features.

Cons

The automatic log out happens too quickly, and it's quite expensive.

“Overall Happy with the Product

Pros

Both employees and administrators find the interface user-friendly. The support team has been very helpful, even listening to our unique requests as our business operates differently from others.

Cons

The system requires an online connection at all times to submit a punch. If the network goes out, time tracking becomes disabled and unusable. Having a locally saved copy that can be uploaded to the network once reconnected would save me from having to purchase a cellular plan for the kiosk.

“Good system

Pros

This online solution is simple and allows my employees to quickly clock in.

Cons

The reports are not very mobile-friendly. I try to access them from my phone but they're not easily viewable.

“Good Software

Pros

Installing and setting up TimeTrakGO was not time consuming or a problem. Everything went smoothly.

Cons

The facial recognition feature allows someone to clock in on behalf of another person using a picture. The integration with payroll is more of a CSV file transfer than a true integration.

“Time Track Yes!

Pros

It's easy, convenient and user-friendly, providing valuable assistance.

Cons

I haven't encountered any issues with the service, so I don't have any concerns.

“Efficient and Effective Time Clock System

Pros

TimeTrakGo is a high-quality timekeeping system that offers great value for the price. It's very easy to implement and is user-friendly. As an administrator, I find it simple to navigate and make time adjustments or additions. The customer service provided is outstanding, with knowledgeable and friendly individuals available when you call.

Cons

What I wish was available on our TimeTrakGo account is a rounding option specifically for clocking in and out, excluding meal breaks. As far as I know the current system allows rounding for all types of punches. We can't round lunch breaks (they need to be precise to the minute), but we would like the 7 minute rounding option to apply to the start and end of the workday.

“Very easy transition from TimeForce!

Pros

Transitioning to this program from our old TimeForce system was not a problem at all. I wish we had made the switch years ago!

Cons

I wish I could directly print reports from the program instead of having to download them to Excel.

“Employee ease

Pros

The fact that employees have to sign in allows us to accurately regulate their arrival time. Because of this we able to get rid of the old handwritten method.

Cons

I don't have any cons to mention. It seems to be working well for us.

“VERY USER FREINDLY

Pros

The software is very simple yet efficient.

Cons

I haven't found anything that I dislike about TimeTrakGo.

“Easy to use.

Pros

The simplicity of use and the incorporation of face recognition are impressive.

Cons

I find it inconvenient to pay monthly fees even during periods when we're not using the device.

“Look no further, this is the product!

Pros

It's easy for both administrators and employees to use. I have researched various products before choosing this one. As compare to others price was fantastic, just like the product itself. Their customer service is excellent!

Cons

It would be convenient to be allow the administrator of the product to make changes through the mobile app.

“As easy as it gets.

Pros

I absolutely love everything about it. From its appearance to its ease of learning and use, and the immediate support I receive whenever I have a question. It's the perfect solution for our needs.

Cons

I don't have any significant issues but if I had to be nitpicky, it would be that when I suggest a feature, they simply make a note of it without providing further follow-up. It would be better if someone eventually got back to you regarding the specific feature you inquired about, informing you if they're working on it, implementing it, or providing an estimated timeline.

“Works very well for a small organization

Pros

It's cost-effective, easy to use and boasts an excellent reporting system with no errors or problems.

Cons

The cost is the lowest I could find, and the functionality is excellent. So I like the software and have no cons to mention.

“Why we chose it

Pros

The ease of use is fantastic, especially with the availability of a mobile app for staff in case of network issues.

Cons

The time cards are in decimal format and don't provide the option to display actual hours and minutes. I have to convert each one manually for payroll, which adds an extra step. It would be beneficial to have the option to choose the display format.

“Affordable and reliable

Pros

It is an excellent method for tracking employee time using on-site tablets. The ability to lock the location so they must be on-site to clock in is important for our company and helps prevent time theft. We can monitor punches in real-time and the customer service has been outstanding. They even made program adjustments to suit our business needs which was fantastic!

Cons

As a 24-hour company, the updates during shift changes can be bothersome. Some updates should have auto-enabled features, so we don't have to constantly check the settings after each update. This has only happened once.

“Great addition to firm

Pros

It was very helpful in keeping track of employees entering and leaving the office. We can now easily account for their hours without any guesswork.

Cons

There isn't much that I don't like about it. I chose it because of its simplicity.

“TimeTrakGo saved us time!

Pros

We absolutely love the time clock function provided by TimeTrakGo! It has made clocking in and out for shifts a breeze for our employees.

Cons

We love everything about it! It has simplified our timekeeping process.

“TimeTrakGo is a wonderful

Pros

Learning to use it was a breeze. I struggled with another complicated time clock program for around 10 years and never managed to learn its proper usage. With TimeTrakGo, navigating the system was a hassle free process.

Cons

I need to print time sheets for supervisors and employees to sign, but the program doesn't have the option to print them in the format I require.

“Julia Denniston

Pros

What I like is the convenience it offers. It alerts me to any errors, which is essential for accurate payroll processing and minimizing mistakes.

Cons

We don't really have any cons. I guess the only drawback is that it costs money.