Total 94 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

17%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R
Robin

Oil & Energy, 11-50 employees

Less than a year

5.0

Good time clock program

Pros

No more manual hour calculations for me. My employees use the app to clock in and out.

Cons

I wish there were more options for different reporting. Currently, there's only one choice available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Craig

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0

Effortless Time Tracking

Pros

The setup process is simple and intuitive. The training was straightforward, and everything functions smoothly when we need it to. It's nothing like our previous system, which required constant reboots and updates for onsite hardware. With features like geofencing and the mobile app, TimeTrakGO allows us to run our business without worrying about employee attendance or payroll.

Cons

There is nothing I dislike about TimeTrakGO. I am completely satisfied with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Stephen

Airlines/Aviation, 1-10 employees

Less than 6 months

5.0

Time Trak Good

Pros

I like how effortless it is to add employees and get them up and running with the program.

Cons

It would be convenient if I could track the employee pay rate within the program and link it directly to my payroll office.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Catherine

Printing, 1-10 employees

Less than a year

5.0

TimeTrakGo for your small company

Pros

Whether you need a clock-in/out system on a single device or want to enable employees to use their personal devices, it works brilliantly for tracking time, scheduling holidays and generating payroll reports.

Cons

The rounding feature isn't flawless, but it works sufficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D
Deb

Recreational Facilities and Services, 1-10 employees

Less than 6 months

4.0

Timeclock access

Pros

With this system, I can easily track where employees clock in. It also prevents any unauthorized time changes.

Cons

The app on mobile phones is not always reliable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jessica

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

3.0

Inexpensive Time Clock Solution with Basic Functions

Pros

It's extremely user-friendly for both employees and administrators. It offers essential time tracking functions at a more reasonable price compared to other options that come with unnecessary and costly additional features. The customer service is prompt and helpful, always providing explanations and additional resources for a great user experience.

Cons

Some features are overly simplistic and lack customization. When employee data changes, I can't update it from the effective date. The monthly price is charged per active employee, even if their start date hasn't arrived yet. So I either have to pay for them the month before they start or add them on their start date and correct their clock-in time. The payroll export report is very basic, and it's questionable whether it's worth the additional fee when I can export customized reports without it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

R
Robin

Religious Institutions, 11-50 employees

Less than a year

5.0

TimeTrakGO review

Pros

The ease of use and the ability to easily edit when employees forget to clock in or out.

Cons

I believe the reports function could be more intuitive and user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T
Tammy

Religious Institutions, 11-50 employees

Less than 6 months

5.0

We are very happy!

Pros

I am very happy with how easy it is to use, and I can easily locate and print records.

Cons

I wouldn't change anything because it works perfectly!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aaron

Construction, 51-100 employees

Less than 6 months

5.0

Land Pro Creations

Pros

I like everything about it. Every feature has proven beneficial to us in one way or another.

Cons

Up to now, we haven't encountered any aspect of the software that we dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
laurie

Real Estate, 11-50 employees

Less than 6 months

5.0

Easy to use Software

Pros

What I love most is the user-friendliness and the quick setup process. It seamlessly integrated with our payroll software. The customer service and development team have been very helpful. They always conclude our conversations by offering further assistance or information if needed.

Cons

The salary feature is not fully available at the moment. We still want to see time analysis for salaried employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sylvia

Printing, 1-10 employees

Less than a year

5.0

TimeTrakGO is so easy to use!

Pros

I like the ease of logging in with a PIN and the ability to clock in quickly with just one button press.

Cons

No comments as I have not experience any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Matthew

Accounting, 1-10 employees

More than a year

5.0

does the job

Pros

Having an employee app, the option for rounding, convenient editing and comprehensive reports are all valuable features.

Cons

The automatic log out happens too quickly, and it's quite expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

M
Marc

Machinery, 1-10 employees

Less than 6 months

4.0

Overall Happy with the Product

Pros

Both employees and administrators find the interface user-friendly. The support team has been very helpful, even listening to our unique requests as our business operates differently from others.

Cons

The system requires an online connection at all times to submit a punch. If the network goes out, time tracking becomes disabled and unusable. Having a locally saved copy that can be uploaded to the network once reconnected would save me from having to purchase a cellular plan for the kiosk.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

M
Mary

Hospitality, 1-10 employees

Less than a year

5.0

Good system

Pros

This online solution is simple and allows my employees to quickly clock in.

Cons

The reports are not very mobile-friendly. I try to access them from my phone but they're not easily viewable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Susan

Machinery, 11-50 employees

Less than a year

4.0

Good Software

Pros

Installing and setting up TimeTrakGO was not time consuming or a problem. Everything went smoothly.

Cons

The facial recognition feature allows someone to clock in on behalf of another person using a picture. The integration with payroll is more of a CSV file transfer than a true integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K
Kindra

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Time Track Yes!

Pros

It's easy, convenient and user-friendly, providing valuable assistance.

Cons

I haven't encountered any issues with the service, so I don't have any concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alex

Hospital & Health Care, 11-50 employees

Less than a year

4.0

Efficient and Effective Time Clock System

Pros

TimeTrakGo is a high-quality timekeeping system that offers great value for the price. It's very easy to implement and is user-friendly. As an administrator, I find it simple to navigate and make time adjustments or additions. The customer service provided is outstanding, with knowledgeable and friendly individuals available when you call.

Cons

What I wish was available on our TimeTrakGo account is a rounding option specifically for clocking in and out, excluding meal breaks. As far as I know the current system allows rounding for all types of punches. We can't round lunch breaks (they need to be precise to the minute), but we would like the 7 minute rounding option to apply to the start and end of the workday.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

B
Belynda

Consumer Goods, 1-10 employees

Less than a year

5.0

Very easy transition from TimeForce!

Pros

Transitioning to this program from our old TimeForce system was not a problem at all. I wish we had made the switch years ago!

Cons

I wish I could directly print reports from the program instead of having to download them to Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Darilee

Medical Practice, 1-10 employees

Less than a year

4.0

Employee ease

Pros

The fact that employees have to sign in allows us to accurately regulate their arrival time. Because of this we able to get rid of the old handwritten method.

Cons

I don't have any cons to mention. It seems to be working well for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
JONDA

Food Production, 11-50 employees

Less than a year

5.0

VERY USER FREINDLY

Pros

The software is very simple yet efficient.

Cons

I haven't found anything that I dislike about TimeTrakGo.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10