Total 94 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

17%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D
Dave

Furniture, 1-10 employees

Less than 6 months

3.0

Not sure what we have yet

Pros

I appreciate the setup process, although I haven't integrated the program yet.

Cons

We haven't integrated it yet, so we don't have anything to report on this matter.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

10

Functionality

5

T
Tina

Staffing and Recruiting, 51-100 employees

Less than 6 months

5.0

Easy to implement

Pros

Rolling out the product to our end users was a breeze, and they were able to use the software within minutes. It helps us ensure accurate tracking of hours for our internal team, and we'll be implementing it for our external team soon.

Cons

Currently, there are no drawbacks. We're eagerly waiting for the software to integrate with another product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karen

Retail, 1-10 employees

Less than 6 months

5.0

Worth Every Penny

Pros

We were in search of employee sign-in/out software that would hold our employees accountable for their own time. TimeTrakGo not only solved that problem for us but also allowed us to generate accurate time sheets and weekly reports, which we couldn't do with our manual system. The cost is definitely worth it! It eliminates the headaches of monitoring employee sign-ins/outs and ensures our supervisors are punctual.

Cons

So far, we haven't been able to find any negatives with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Celeste

Real Estate, 1-10 employees

Less than 6 months

5.0

User-Friendly

Pros

TimeTrakGo is incredibly easy to use. It was a smooth implementation process with our staff, and I appreciate the additional available add-ons.

Cons

We haven't encountered any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kimberly

Law Practice, 11-50 employees

Less than a year

5.0

User of TimeTrak

Pros

I really like the convenience of being able to clock in from my phone using their app. It's particularly handy when my computer is running slow.

Cons

I believe the online TimeTrak should address the session timeout duration, as it currently logs out too quickly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J
Joetta

Construction, 1-10 employees

Less than 6 months

4.0

Convenient

Pros

It's highly convenient for both employees and administrators. The GPS feature is excellent, especially for projects with varying pay rates based on location. It allows administrators to know where employees are working. The customer service is top-notch!

Cons

As an admin, it's disappointing that I have to pay for the admin role even though I don't clock in.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Rigo

Computer Software, 1-10 employees

Less than a year

5.0

Great Inexpesive Time Tracker for office needs!

Pros

TimeTrakGo was a fantastic solution for our firm for nearly two years. It was exactly what we needed. Previously, our employees used paper time cards, but this program greatly benefited our organization by providing a digital time clock.

Cons

We've had some trouble getting their Mobile Application to function properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christy

Legal Services, 11-50 employees

Less than a year

5.0

Danziger & De Llano, LLP

Pros

The product is user-friendly, provides comprehensive details, and is cost-effective.

Cons

At this point, I don't have any drawbacks or cons with its usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Troy

Retail, 1-10 employees

Less than a year

5.0

Easy solution for small business

Pros

We were searching for an affordable and straightforward solution for our small business, and Timetrakgo was the perfect answer.

Cons

Every now and then, it seems that a clock-in or clock-out entry doesn't save.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Raven

Retail, 1-10 employees

Less than a year

5.0

Makes clocking in easy

Pros

This program makes it a breeze to clock in right from my desk.

Cons

There are instances when I forget to clock in, so receiving a push reminder via email would be a nice feature.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M
Margaret

Retail, 11-50 employees

Less than 6 months

3.0

Neutral

Pros

The cost was attractive for a product that still seems to be in beta mode. It appeared easy to use during our research.

Cons

The app isn't helpful for employees who are constantly traveling. It's not convenient to access the website for overall hours and usage. Employees would prefer to have all that information available directly on the app. Additionally, our employees frequently travel across time zones within a single workday, which created difficulties in figuring out the correct time adjustments for missed or late punches, especially when the time zone of the adjustment was different from the employees' working time zone.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

8

Functionality

5

A
Alejandro

Law Practice, 1-10 employees

Less than a year

5.0

Love it

Pros

The price and the ease of use for both me and my staff.

Cons

There is no option for me to calculate or monitor payroll amounts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cierra

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0

TimeTrakGO is the best!

Pros

It's extremely easy to use, and the reports are great! All of our employees love the convenience of the app and program. It's effortless for us to check who is on PTO, sick, or even running late.

Cons

Absolutely none! The program was incredibly straightforward and exactly what we needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brice

Religious Institutions, 1-10 employees

Less than a year

4.0

Switched from QB

Pros

Our previous mobile time clock software was acquired by Quickbooks, and they significantly increased the price. We switched to TimeTrakGo, which we found to be very easy to use and served our purpose at a much lower cost. The customer service has been excellent, with quick responses whenever I needed help with something.

Cons

It doesn't integrate with our QB payroll, so we have to manually enter the hours. This could be the reason why QB charges a higher price for their product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8