Total 94 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

17%

3

Stars

5%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

J
Jessica

Machinery, 1-10 employees

Less than a year

4.0

Easy Time clocking system

Pros

It's very easy to use, and the customer service is GREAT and fast!

Cons

I haven't come across anything that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Angela

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

Great Time tracking software

Pros

I like the feature of face recognition for employee clock-ins, as it prevents any unauthorized clock-ins by friends or colleagues.

Cons

Absolutely nothing! It's an excellent product and is extremely intuitive and can be used by individuals who aren't technologically inclined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Efrain

Construction, 11-50 employees

Less than 6 months

5.0

Great Service, Amazing customer service!

Pros

The facial recognition and web app are great, providing easy access for both administrators and employees.

Cons

The pricing is too high on a per-user basis, and we're considering returning to ADP's own system.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

D
Donna

Consumer Services, 1-10 employees

Less than 6 months

4.0

Great Value and Customer Service Excellent

Pros

The ease of use is excellent. Once we got it up and running, it became incredibly simple to use.

Cons

The tutorials aren't very helpful, and I would appreciate more flexibility in configuring timeouts and PTO based on start date rather than the calendar year.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

J
Joseph

Hospital & Health Care, 11-50 employees

Less than a year

5.0

Great product for a great value

Pros

The ease of use and convenient access, along with the excellent reporting tools, make it a great choice.

Cons

Manually entering multiple punches for a single employee feels a bit cumbersome and monotonous. It should be better designed to handle this process more seamlessly and effortlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C
Carlos

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0

Great Product

Pros

It replaced our manual punch clock, streamlining our time reporting and payroll processes.

Cons

Honestly, there's nothing much to say. It's pretty simple and seems like anyone can use it. I have zero complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lindsey

Farming, 1-10 employees

Less than a year

5.0

Great to work with

Pros

Whenever I have an issue or question, I can get help quickly.

Cons

The time off center could be more straightforward to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tina

Consumer Goods, 1-10 employees

Less than 6 months

5.0

TimeTrak Go

Pros

This program is much simpler to use compared to our previous one. I can access hours from anywhere and process payroll with ease.

Cons

There was initially some confusion regarding how to clock out for lunch, but it was quickly explained, and we haven't had any further problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Katherine

Construction, 1-10 employees

Less than a year

5.0

So glad I found TimeTrakGO

Pros

This clocking system is affordable and easy to use. It has been a valuable asset for our company, and I am happy that I found it!

Cons

If only I had discovered TimeTrakGO earlier, I wouldn't have anything to dislike!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Claudia

Real Estate, 1-10 employees

Less than a year

5.0

Excellent

Pros

It's easy to use, and the best part is that it's not expensive. We are very satisfied with it.

Cons

I absolutely love everything about TimeTrakGO. It's completely hassle-free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
William

Construction, 1-10 employees

Less than 6 months

5.0

Convenient and affordable

Pros

Setting it up was easy, and both I and my employees find it user-friendly. The timekeeping reports are accurate and easy to read and the customer service is always excellent!

Cons

I'm satisfied with everything so far, although I would prefer the option to change myself as the administrator without needing to use an alternate email address. Unfortunately, it's currently not possible, and I'm stuck as the admin.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shinita

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Review for Timetrak go

Pros

It's incredibly easy for my employees to clock in and out with this system. Having too many screens to log into often leads to struggle and cause confusion among employees, but Timetrakgo makes it simple for them, and therefore it is the best for me.

Cons

I really wish TimeTrakGO could handle payroll for me automatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Textiles, 11-50 employees

Less than 6 months

4.0

Easy way to trak time.

Pros

It's easy to work with and provides real-time tracking.

Cons

So far, everything is working perfectly fine, and I have no complaints.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

C
Christina

Veterinary, 51-100 employees

Less than a year

5.0

Great Product!

Pros

I love how effortlessly I can use TimeTrakGo. The customer support is available whenever I need assistance and it has been a fantastic tool for tracking employee hours and vacation time for my staff.

Cons

It would be fantastic if we could customize the staff schedule to suit our complex needs, as every day is different for us. Unfortunately, TimeTrakGO doesn't meet that requirement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Leanne

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Great Software

Pros

It's easy to use and navigate, and I like the ability to access it on mobile devices.

Cons

I have encountered zero issues with TimeTrakGO. It works splendidly!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Hospital & Health Care, 11-50 employees

Less than a year

5.0

Loved TimeTrakGo

Pros

The ease of use and implementation are outstanding. Whenever I had a question, I used the chat feature, and it was resolved immediately.

Cons

It didn't offer the additional features we needed as we expanded, so we had to switch to a more comprehensive package with another provider, which isn't as user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lindsey

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Great product for great price!

Pros

Time tracking is straightforward, and I can easily input the data into our payroll system.

Cons

Initially, we were searching for a time tracking solution that could specifically track time spent on different tasks. However, we found a project management software for that purpose, so TimeTrakGO is perfect for what we require.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JF
Jean Francois

Events Services, 1-10 employees

Less than a year

5.0

Definitely a good choice!

Pros

It's one of the easiest and most reliable products on the market.

Cons

The geofence feature comes at an additional cost of $20 per month, which is quite substantial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R
Robin

Construction, 11-50 employees

Less than 6 months

5.0

It has made my life easier!

Pros

It's extremely user-friendly, and training employees on it is a breeze. I love how easy it is to edit any entries, should employees make mistakes. Additionally, the system effortlessly calculates hours and makes requesting PTO a breeze.

Cons

It would be great if employees could add their own comments, such as when they don't take a lunch break.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P
Phillip

Alternative Medicine, 1-10 employees

Less than a year

5.0

Look no Further!

Pros

This software is simple to set up, use, and requires minimal computer skills.

Cons

There's nothing to complain about. I had no problems whatsoever with this software. Despite not being a fan of computers, I was able to handle and navigate it without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10