
TimeWellScheduled Reviews
Total 54 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars35%
3
Stars9%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jon
Retail, 51-100 employees
“Ease and Convenience
Pros
timewellschedule is remarkably userfriendly making it a boon for all our team members. Having our staffs schedules readily accessible on the mobile app is a tremendous convenience. Additionally the ability to track punctuality and extended breaks is invaluable. The messaging system provides an excellent means to communicate updates and notices to our entire workforce.
Cons
There are only a few minor hiccups such as occasional difficulties with printing documents and scheduling.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Daniel
Retail, 51-100 employees
“Dans review
Pros
Im very positive and content with the ease of scheduling staff and managing their time off.
Cons
Occasionally the system can be a bit slow and it tends to log out too quickly.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Elizabeth
Retail, 51-100 employees
“Saves time and money
Pros
This program has proven to be a significant time and costsaver with its comprehensive set of features.
Cons
The mobile app could benefit from some userfriendliness improvements based on feedback from our employees.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Jesse
Retail, 101-500 employees
“Two Locations 160 Staff. One Payroll linked to TWS. Great Time Saver
Pros
timewellschedule has enabled us to efficiently schedule and oversee both our store locations seamlessly integrating with our Payworks payroll software.
Cons
Its a cloudbased system that experiences occasional downtime and it used to have an offline mode.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Cora
Retail, 11-50 employees
“Time Well Schedule Review
Pros
I appreciate the systems ease of use and its adaptability to my teams needs. Its valuable to have a program that consolidates information from various departments and offers comprehensive time punch histories.
Cons
To be honest I dont have any complaints. The software meets all my scheduling and time punch requirements.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Julie
Retail, 51-100 employees
“Program is good but support is sorely lacking
Pros
Its straightforward for staff to clock in and integrates smoothly with our payroll system.
Cons
The lack of detailed explanations and support resources as well as slow customer support are noticeable drawbacks.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Brenda
Retail, 51-100 employees
“Easy to use
Pros
Every aspect of the program is userfriendly and simplifies scheduling changes keeping employees informed about their upcoming shifts.
Cons
Occasionally it can be challenging to locate specific items using the search feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Martin
Retail, 11-50 employees
“Bluewater TWS
Pros
Its incredibly easy to use and results in time savings when it comes to payroll and scheduling.
Cons
Explaining absence and availability can be confusing for our staff regardless of how many times we clarify the difference.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Lisa
Retail, 11-50 employees
“Reliable and Easy to use
Pros
The system excels in scheduling attendance management and remote access.
Cons
At the moment theres nothing that I can think of that needs changing. The system is as excellent as mentioned in previous comments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jeff
Retail, 51-100 employees
“Canadian Tire
Pros
Its remarkably userfriendly and offers a variety of excellent features for running the store.
Cons
An improvement could be made in allowing the creation of availability templates for employees streamlining the scheduling process.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
John
Retail, 51-100 employees
“Timewell Scheduled Review
Pros
Scheduling is a breeze and the weekly template feature is a favorite.
Cons
Some features can be challenging to locate and understand and the search function doesnt offer much assistance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Cavelle
Retail, 51-100 employees
“Amazing tool
Pros
This tool is incredibly versatile and saves a considerable amount of time. It provides quick access to a wealth of information simplifying our work significantly.
Cons
Currently I cant think of any downsides.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Tanya
Retail, 51-100 employees
“good for the money
Pros
It was a breeze to import details and use it in conjunction with our payroll system.
Cons
I wish the mobile app had more functionality allowing users to perform tasks they can do on a desktop PC including fixing time card issues.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Naomie
Retail, 51-100 employees
“Best Tools for HR management
Pros
The ability to link Time Sheet with the payroll software has been a gamechanger.
Cons
The help option could be improved to provide better guidance on navigating the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Carole
Retail, 51-100 employees
“Time Well Scheduled Usage
Pros
The system excels in time clocking date reminders and managing sick and vacation time. It efficiently exports data to our payroll software.
Cons
The printed time cards could be clearer and scheduling could benefit from additional features especially when calculating departmentspecific hours for budgeting.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Diane
Retail, 51-100 employees
“From Canadian Tire
Pros
The product is incredibly userfriendly allowing us to customize time slots that suit our stores needs.
Cons
The only downside is that adjustments to start times cant be made once the day has commenced.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mark
Retail, 51-100 employees
“Highly Recommended
Pros
Its relatively straightforward to use enabling employees to request time off with ease. It simplifies hour calculations for budgeting and provides employees with easy access to their schedules.
Cons
Occasionally pages can be slow to load whether on the desktop or the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Lisa
Retail, 51-100 employees
“Timewell is Great
Pros
Weve been using Timewell for almost two years and its functionality is exceptional and incredibly straightforward. The support team is also responsive resolving our issues promptly.
Cons
So far we havent encountered any issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ed
Retail, 51-100 employees
“Great Software
Pros
I appreciate the softwares ease of scheduling and its excellent communication features.
Cons
It would be helpful to have the option to toggle specific parameters in scheduling especially for creating weekly availability templates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Jennifer
Retail, 51-100 employees
“TWS is great
Pros
TWS has been a valuable addition to our store known for its userfriendly nature and app compatibility. Its fast scheduling with dropdown options and the notes feature benefit our staff.
Cons
Scheduling staff across multiple departments can be somewhat challenging when starting out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8