Total 3564 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KC

Kellen Coelho

Consumer Services, 101-500 employees

Less than a year

5.0
February 2021

friendly interface

Pros

The checklist feature is what I appreciate most about this tool because it really helps keep everything organized. Learning how to use it doesn't take much time and the interface feels very friendly. It's an excellent free tool and I also enjoy the materials they send by email.

Cons

At times I run into difficulties when managing certain information and the free version does come with some limitations. Getting used to it can feel a bit challenging at the beginning but after a while it becomes much easier to handle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AL

Adam Lewandowski

Law Practice, 500+ employees

More than a year

4.0
February 2021

Good for smaller projects

Pros

Using this as a personal project planner and tracker with just the Kanban board has worked really well for me. I'd honestly recommend it for simpler projects, smaller teams and especially for home use or sole traders. As a standard modern project tracking tool though, it doesn't really offer stronger functionality than Teams boards, Azure DevOps or other similar platforms.

Cons

It has added newer, more detailed views and dashboards but they've been limited to business and enterprise customers only. Unfortunately that feels like another discouraging decision.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

A

Anonymous

Computer Software, 500+ employees

More than a year

4.0
February 2021

accessible boards

Pros

Has been a really accessible tool to work with and I've genuinely enjoyed using it. Even though it doesn't support very large file uploads, in most cases (probably 95% of the time) we were able to attach what we needed without any trouble. From a manager's perspective, it also made it very efficient to see what each team member was working on and compare progress across the team.

Cons

Issue was that it didn't offer the level of security permissions our organization required which unfortunately meant we had to phase it out. But I still use it for personal projects and keeping track of timelines.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

JM

Jay Mitchell

Religious Institutions, 500+ employees

More than a year

5.0
February 2021

remote work lifesaver!

Pros

When work shifted from the office to home during the pandemic, keeping up with what needed to be done and when took some adjustment. This software really helped fix that. We can add tasks quickly, label them with tags, assign them to specific people and set due dates without any hassle. It has played a big part in making remote work actually manageable for us.

Cons

It does not include every feature you would get from a full-scale project management platform but that simplicity is exactly what makes it so useful and easy to work with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 1-10 employees

Less than a year

5.0
February 2021

Smart concept

Pros

Using cards organized into lists on a board is a really smart concept. I gave it a real shot and even set up a group to collaborate with it but in the end I still caught myself going back to other note-taking apps or even pen and paper instead.

Cons

The archive feature feels far too vague. Once a card gets archived, it basically seems to disappear for good with no clear way to revisit it or organize it later as reference material.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
February 2021

Ideal for staying organized

Pros

If staying organized is your thing, this software is fantastic! After using it for quite a while, I eventually realized that being highly organized just isn't really my style. Because of that, I ended up drifting away from it and going back to my usual more chaotic way of handling things.

Cons

It wasn't quite as easy as I expected at first. Still I'd put that more on me than on the software because it really does exactly what it's designed to do. It just doesn't line up very well with the way I naturally work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Aziz Kabulniyazov

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
February 2021

affordable tracking

Pros

Between the nonprofit discounts Atlassian offers and this software's project tracking features, it's a very appealing option. It stands out as one of the strongest project management tools available and it's also probably the only one that feels even somewhat usable for visually impaired users.

Cons

That said accessibility for visually impaired users still needs a lot more work. On top of that, it has been pretty quiet lately when it comes to updates or communication about accessibility improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KD

Keegan Divant

Aviation & Aerospace, 500+ employees

More than a year

5.0
February 2021

Free plan was feature packed!

Pros

Right away this tool felt easy to use and the free plan comes with a surprising number of features. I can work with teammates, manage several boards at once and keep all the files I need in one place.

Cons

My only real complaint is that the email notification option is inconsistent. I've looked up ways to fix it including changing the "frequency option" in the settings but nothing has helped. If email alerts matter to you, they're not something you can fully count on. The desktop notifications though, seem to work perfectly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

AS

Angela Sasso

E-Learning, 1-10 employees

More than a year

5.0
February 2021

Great team organization

Pros

Does a really good job of keeping our workload organized and making collaboration feel effortless. The direct messaging and colleague tagging are especially useful and the threaded replies help keep conversations clear and much more organized.

Cons

Honestly there's not much to complain about. It's affordable, practical and simple to use overall. Really solid product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TJ

Tracy Johnson

Broadcast Media, 1-10 employees

More than a year

5.0
February 2021

perfect for client templates

Pros

Works really well for building templates that clients can start from and then customize to fit their own internal workflows. That setup is exactly what I need and it also lets me keep track of how they're using it so I can step in and support them when needed.

Cons

I don't have any complaints about it. The updates that made adding content simple from both mobile and a web browser made the platform even more useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

GR

Gene Ramos

Computer & Network Security, 1-10 employees

More than a year

4.0
February 2021

fresh interface upgrade

Pros

That new interface update has been a game changer for our team. We were actually getting ready to look for another solution so this release came at exactly the right time and has us really excited to keep using it.

Cons

Before the latest release, the interface felt pretty outdated to work with.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

JD

Jennifer Durkin

Computer Software, 11-50 employees

More than a year

5.0
February 2021

visual collaboration done right!

Pros

This has become one of my go to tools for project management! Getting started doesn't take much effort and working with clients is just as simple, even when they've never touched the platform before. I really appreciate how visual it is and the card-based setup makes the whole experience feel interactive and engaging.

Cons

Even with everything I enjoy about it, one drawback is that boards can get out of hand pretty quickly with oversized lists and old projects collecting dust after being forgotten. I've seen the same thing happen with pretty much any task or project management tool. After trying plenty of alternatives, I think this comes down more to user habits than the software itself. I just don't get the same instant satisfaction that some people seem to feel from checking things off and keeping every list perfectly organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EL

Eero Lehtola

Consumer Electronics, 1-10 employees

More than a year

5.0
February 2021

reliable boards

Pros

Whenever I'm figuring out how to handle a task or deciding which software to use, this is usually the one I come back to. It works for so many different purposes that I can rely on it again and again and it almost always does exactly what I need.

Cons

There are a few limitations with some of the tools but they're minor and have become less of an issue over time. I've tested nearly every similar platform out there and none of them have come close to matching this one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SI

Syazwani Ismail

Financial Services, 500+ employees

More than a year

5.0
February 2021

impressive project tracking tools

Pros

Has genuinely impressed me with the range of tools it offers for organizing projects and managing tasks while collaborating with colleagues. I can use it on both desktop and mobile which makes it convenient to stay updated from anywhere. Tracking project progress is also very easy because the visual percentage completion makes it simple to see how far things have moved along.

Cons

An issue is that opening several tabs at once tends to slow down my browser even though I often need multiple tabs open to work more efficiently. It would be much better if the platform could open in a pop-up style window instead since that might use less RAM and help my computer run faster.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CM

Curry Morris

Media Production, 11-50 employees

More than a year

5.0
February 2021

excellent software

Pros

Switching between boards feels smooth and it's really convenient to have a clear view of every project along with upcoming deadlines through the excellent and uncommon calendar feature. I really miss having that now. Putting together something like a video production calendar is fast and easy and it's very easy to keep up with. The cards are highly customizable too! You can add checklists, attachments, comments and more without any hassle and tracking everything is just as simple. For anyone who thinks visually, this is absolutely essential! Also there's a free version which is a huge plus since most other project management tools don't offer that.

Cons

Something that bothered me was the archive feature. I wish there were a better option for removing projects besides just "archiving" them. There are times when I need to go back and access those cards and there isn't really a simple way to find them again. Because of that I ended up creating a separate "completed" board where I moved all finished cards. It was a little frustrating at first but since the platform works so well overall it stopped bothering me as much over time. I also wish it allowed more color coding options and custom labels like Monday.com.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SM

Svetla Markova

Information Technology and Services, 11-50 employees

More than a year

5.0
February 2021

Quite accessible

Pros

This has been one of the clearest task management tools I've worked with! The interface feels simple on the surface but it's packed with features and covers nearly everything needed to manage a project well. Checking multiple projects at once is easy, keeping track of task progress is simple and grouping tasks into sprints works really well. Even inside each card, the layout is very accessible so it only takes a few seconds to understand where everything is.

Cons

The only real issue I've run into has been a few formatting glitches when typing card descriptions and comments. Other than that it has worked really well for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

4.0
February 2021

Easy to track our work

Pros

Having everything managed from a single board makes it much easier to track our projects and watch progress move forward. Assigning tasks with clear timelines has worked well for keeping deadlines on target. Adding deadlines to each task also improves accountability and makes ownership clear for every team member.

Cons

It's a solid project management tool overall but it becomes limiting when we need to work with larger documents since uploads are restricted to 10MB.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

ES

Ezzy Schesvold

Design, 1-10 employees

More than a year

5.0
February 2021

beautiful and functional boards

Pros

Combines a clean, attractive design with a very user friendly interface which makes it both highly effective and visually appealing. As a designer, aesthetics matter to me and this tool manages to be both sundr and practical at the same time. I can quickly see where things stand and which tasks still need attention. Sharing files and boards is fast and convenient and the mobile app is especially useful when I'm traveling.

Cons

One thing that could be improved is access to archived boards, lists and cards. There are times when I want to tuck a board away without having to go through extra steps just to find it again later. It would also be helpful to have smarter, criteria based labels. For example, automatically adding a label like "Add label Y" once more than 25% of the items in a list have been checked off.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JB

Jacob Broadhead

Information Technology and Services, 1-10 employees

More than a year

4.0
February 2021

keeps tasks ordered

Pros

Setting up tasks feels very natural and I can arrange everything in whatever way works best for me. I also really appreciate being able to open each task and add subtasks, assign owners, attach links and files, create labels and use the other features that let me be extremely detailed and organized with how I manage work. It gives me a reliable way to track progress and keep both myself and my coworkers accountable.

Cons

The only real issue I have is deleting tasks. Archiving them is very easy but when I actually need to remove one permanently, it's hard to remember the full process and all the steps involved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

TT

Tom Tolkien

Education Management, 1-10 employees

More than a year

5.0
February 2021

stay structured with this tool!

Pros

Really helpful for managing my time especially with its planning features. The integrations with calendar and email fit nicely into my workflow and the interface is simple and accessible so it's quick to use without any hassle.

Cons

Pricing structure could be improved since it isn't as transparent as it should be.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9