Total 3564 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BS

Beth Shearer

Accounting, 11-50 employees

More than a year

5.0
November 2020

Boards that keep teams aligned

Pros

Nothing beats the Kanban board view and labels for keeping projects organized. They make it really simple to see what still needs to be done, what's already finished and who's handling each task which is especially helpful when several people are working together. It's also very user friendly whether you're on a computer, your phone or the app. Another big plus is being able to attach files not just from a device but from Google Drive too. On top of that, the pricing is very affordable so adding another person to the team never feels like a tough decision.

Cons

The one feature that really feels missing is having Gmail threads built directly into the software instead of needing to pay for a third-party add-on. It would also be helpful to have the option to export boards and lists into Excel.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

AM

Antonio Mitag

Internet, 1-10 employees

More than a year

5.0
November 2020

all ideas neatly tracked

Pros

Having all of our ideas gathered in one place has been really helpful and being able to quickly label them as used, need work and similar statuses makes the whole process much easier to manage.

Cons

Honestly, I don't have any complaints. Everything has been excellent and there's really nothing specific I can point to as a downside.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

FC

Frank Capitanio

Religious Institutions, 1-10 employees

More than a year

3.0
November 2020

sharing works, adoption doesn't

Pros

Using it on both my computer and phone felt very easy and sharing information with the rest of my team was just as simple.

Cons

The problem came from the team side. My coworkers weren't really familiar with the platform and never warmed up to it. I'm not sure whether that comes down to marketing or the fact that it may look less professional than other project management tools but at work we eventually stopped using it and switched over to OmniFocus and Asana.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

7

BS

Brian Sackett

Hospitality, 51-100 employees

More than a year

5.0
November 2020

brought my team together nicely

Pros

This tool has really helped bring my whole team together! It makes it much easier to manage each employee's goals along with their daily work and ongoing initiatives. Task tracking is excellent and I really enjoy the customization options it offers.

Cons

There are several paid options that I'm sure make this solution even better but I've been using the free version and still get a lot done with it. The initial setup can be a little tricky and getting everyone on board takes some effort. There's a small learning curve though nothing too major.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

GT

Georgios Tsogias

Information Technology and Services, 500+ employees

More than a year

5.0
November 2020

no technical knowledge needed

Pros

Getting started is simple even for someone with very little technical knowledge although proper training is still worth it because there are a lot of features to explore. One of the strongest parts is the wide range of power-ups available. I use quite a few of them and the ones that stand out most are Calendar, Priority, GitHub and others. Collaboration is also really well done, with teams and private boards being very easy to set up. On top of that it feels secure.

Cons

One thing that could raise concerns is the Russian presence or references in the web-based application. I mostly use the desktop app but it is still something that might make some users uncomfortable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

GM

Georgina Mauger

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
November 2020

Best for remote teamwork

Pros

The layout is easy and easy to navigate whether someone is new to it or has been using it for a while. Because it's accessible from anywhere, it works really well for remote teams and is especially useful for managers during 1:1s. The card-based setup lets anyone added to a board create or move cards which is how we track individual tasks and projects. The columns make it simple to organize those cards under Kanban stages like Upcoming, In Progress and Complete. Tagging is handy for grouping tasks that belong to the same programme of work and the alerts are useful for monitoring progress and spotting overdue items.

Cons

It would be better if it offered more add ons so people could use it in different formats especially users who are less visually oriented. A list view would be a really helpful addition. It would also be useful to have a static section with cards that stay in place during 1:1s for things that do not change often, such as personal objectives or broader project goals.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

JAC

Javier Alamo Carmona

Media Production, 1-10 employees

More than a year

5.0
November 2020

steady task flow for teams

Pros

It keeps attention on the tasks in front of us and helps maintain a steady organized workflow while making sure everyone on the team stays updated on the progress of each task.

Cons

The appearance of mobile notifications could be improved a bit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MS

Marcos Santos

Religious Institutions, 51-100 employees

More than a year

5.0
November 2020

Use it for anything

Pros

I use it for just about everything! The way it manages tasks and shows clearly how much is done and what is still left to finish each project is essential for my business today. I also really appreciate that it's free, with only some parts requiring payment. The variety of boards for inspiration is another big plus and I'm also happy with the design and the support team.

Cons

I would prefer the layout to be horizontal instead of vertical. It would be even better if that were offered as an option.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

OY

Oliver Yasuna

Computer Software, 11-50 employees

More than a year

5.0
November 2020

Saves me time

Pros

As a student, the premium plan feels essential. I open it at least a dozen times every day and keeping up with due dates usually takes a lot of time. Thanks to the software's automation, that whole process is much faster and less of a hassle.

Cons

It falls short when it comes to visual customization. For instance, if I wanted to set up a Scrum workflow in the software, the built in options don't provide enough visual flexibility to add custom content directly onto cards in the list view. The only real workaround is using the Power Up API to squeeze things like story points into card titles. If I wanted something more advanced, like adding custom DOM elements to cards, I'd need to build a browser extension to modify the DOM along with a Power Up and a separate API to make them work together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DP

Daniel Parish

Marketing and Advertising, 11-50 employees

More than a year

4.0
November 2020

make boards quickly

Pros

Has genuinely changed how I work! It's really simple to start using and getting other people on board is just as easy. Creating a board takes almost no time and it becomes useful right away.

Cons

Text formatting in the platform feels a bit outdated and the due date features for more detailed task management could definitely be better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

RC

Ryan Campeau

Information Technology and Services, 51-100 employees

More than a year

5.0
November 2020

Advantage to have!

Pros

Creating shared task boards for different teams has been a major advantage for us. The customization options are excellent and assigning permissions to specific team members is simple which makes managing multiple projects much more organized.

Cons

There's honestly not much to complain about. The only real downside is that it hasn't worked well for us offline and our boards don't print particularly nicely. That said, in today's work environment, those issues matter a lot less than they would have 3-5 years ago. Overall, I'm very pleased with the service.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

RA

Robert Allen

Entertainment, 1-10 employees

More than a year

5.0
November 2020

Good project organization

Pros

Keeping ideas organized, bringing projects into one place and assigning tasks is incredibly convenient. It works equally well on the desktop app, in the browser and on mobile which makes it even more valuable.

Cons

Truly I have no complaints. It regularly rolls out updates and new features that help me and my business work more efficiently.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

JT

Janay Tauri

Performing Arts, 1-10 employees

Less than a year

5.0
November 2020

free features that keep us organized

Pros

A really good fit for our small team especially with the free features it offers! It helps us keep track of what everyone is working on each week, makes priorities across the team very clear and also lets us quickly see who is in the office and who isn't.

Cons

I still want a free trial of the paid version so we could properly test whether the software can handle the extra things our team needs like timeline tracking and more detailed Gantt-style task management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Capital Markets, 11-50 employees

More than a year

5.0
November 2020

Ideal for daily work

Pros

Its Kanban board is one of the simplest and most user friendly tools I use in my daily work. I rely on it for brainstorming, capturing important ideas and keeping everything organized on one board. I also use it to monitor my expenses.

Cons

It does exactly what I need it to and serves its purpose very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

APSP

Arthur Peron Saraiva Pinto

Information Technology and Services, 500+ employees

More than a year

5.0
November 2020

accessible boards

Pros

Right from the start, it felt very accessible and simple to work with. It helped our organization move from a physical kanban board on the wall to displaying everything on an LCD TV instead. That change saved us time, reduced costs since we no longer had to keep buying lots of post-its and cut down the effort of getting up to update things manually.

Cons

There are plenty of useful extensions available through the power-ups but using more than one means upgrading from the free plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Graphic Design, 1-10 employees

Less than a year

5.0
November 2020

My review

Pros

Creating and organizing all kinds of projects is really easy and sharing them with the rest of the team works very well.

Cons

When a board starts filling up with lots of cards, managing everything in the limited interface space gets a little difficult. It would help to have more layout options.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

DG

David Gitman

Retail, 11-50 employees

More than a year

5.0
November 2020

clean interface

Pros

Getting started is very easy and the interface is clean and customizable in a way that makes it pleasant to use day to day.

Cons

The global board setup can be limiting. It's not very clear when trying to show project priorities and assignee priorities and it can also be difficult to have an issue both assigned and watched properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AB

Andrew Benedict

Consumer Services, 1-10 employees

More than a year

5.0
November 2020

big upgrade for me

Pros

After years of relying on post it notes and a dry erase board to keep track of everything, switching to this solution was a big upgrade. The old setup only worked if I was in one place but this tool lets me pull up my virtual board and notes from wherever I am. It also made it simple to share everything with my business partner which has been really helpful.

Cons

Some of the smaller customization details can be a bit tricky to understand at first but if you take the time to sit down and work through it, you can usually get everything sorted out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

ES

Eric Steckel

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
November 2020

fantastic for team projects

Pros

Running small projects with our team has been much more manageable using the software's free version. We're a small nonprofit and we needed something that would help us stay on top of projects, tasks and timelines. It has been a really solid fit for us and has worked very well.

Cons

I really don't have much negative to say about it. I just haven't explored some of the more advanced features yet.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BDW

Brooke D. Wheeler

Food & Beverages, 51-100 employees

More than a year

5.0
November 2020

flexible drag and drop workflow

Pros

The simple drag-and-drop setup is something I really enjoy. It makes rearranging things quick whenever they no longer fit the original layout.

Cons

Creating cards can be frustrating at times. There are moments when clicking the tool doesn't respond the way I expect it to.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10