Total 4146 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0

“Best calendar view”

Pros

The workflow is really helpful and it gives us a clear way to organize things so we can showcase the individual creative assets each product has produced. Trello also does a better job than other tools when it comes to displaying a calendar and timeline-style view.

Cons

What I'm not a fan of is how due dates feel a little tucked away in the desktop version. I've also run into moments where content didn't save automatically which meant redoing work when it was entered in the description.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

IS
Ibrahim Sarah

Computer Software, 51-100 employees

More than a year

5.0

“Quick setup”

Pros

Getting started with Trello is very fast and it has been really useful for organizing my tasks and coordinating team projects. I also appreciate being able to add checklists, color-coded labels and due dates directly to the cards.

Cons

Once projects get more complicated with lots of tasks and subtasks, Trello starts to show its limitations pretty quickly. The free version also offers a fairly limited set of advanced features for more demanding professional use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

SKP
Shyam Kishor Pandit

Information Technology and Services, 1-10 employees

Less than a year

5.0

“clear visual task tracking”

Pros

Using this platform for daily tasks feels very natural because task tracking is so clear and visual. Creating automation with Butler rules cuts down on repetitive work and saves a lot of time and the core feature set delivers excellent value for cross functional teams.

Cons

Reporting built into the platform is somewhat limited unless you depend on external Power-Ups. Once projects become very large, boards can start to look cluttered and support response times on the standard tier can be on the slower side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AT
Ankith Talapady

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“saves my time and effort”

Pros

One of the biggest strengths of Trello is how simple it is to use. I can set up tasks, move them through different stages and always see clearly what I should be working on next. The boards are very simple so I'm not wasting time trying to figure out where anything is. It keeps everything organized without making the process feel overly complicated.

Cons

It does a really good job with smaller projects but when a project starts to grow the boards can feel pretty crowded. I also wish the free version included stronger reporting options and more automation features. On top of that, tracking down older cards can sometimes take more time than I'd prefer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

AA
Aneesa Anwar

Financial Services, 500+ employees

More than a year

5.0

“Convenient team tracking”

Pros

Working with different teams is much more manageable with this because I can follow everyone's progress and leave notes on where things are at. Creating cards and moving items around is very simple which makes every day work a lot easier.

Cons

When the workflow gets large the board can start to feel cluttered and crowded on the screen.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AC
Alvaro Cortes

Information Technology and Services, 11-50 employees

More than a year

4.0

“organizes team tasks”

Pros

Getting started with the tools feels very easy thanks to the simple interface. It works really well for organizing personal or team tasks with multiple users involved and setting deadlines helps keep everything on track. It's useful for studying, work, travel planning and plenty of other situations. The board and list views also make it very convenient for me to visualize everything and interact with tasks clearly.

Cons

Marking a task as completed doesn't feel very automated since everything has to be updated manually. Because of that task statuses may end up being inaccurate if the person in charge forgets to change them. There's also no way to connect tasks that depend on each other which would be very helpful for understanding how one task impacts another. When a project grows a lot the overall view can start to feel cluttered and harder to follow especially when trying to maintain a clear sense of timeline.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

BE
Ben Egerton

Non-Profit Organization Management, 500+ employees

More than a year

5.0

“Excellent value”

Pros

This software has been really helpful for project management because it lets anyone keep track of tasks without much hassle. The board layout where each task can be moved around and assigned to different people in my team works especially well for managing projects across teams in different locations. It also offers excellent value since the free version still gives me plenty of functionality to run projects effectively.

Cons

It feels more limited when it comes to setting up automation or connecting it with other systems. There just are not many integration features available so that side of the platform could be stronger.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MF
Matt Fruci

Health Wellness and Fitness, 1-10 employees

More than a year

5.0

“fantastic team coordination”

Pros

Trello is very simple to use and it makes it simple for me to add or remove team members whenever business needs change. It's also really helpful for sharing information between coaches which helps us deliver a consistent service for clients.

Cons

Having an automatic draft save while typing would be an improvement. There have been times when I didn't submit what I wrote and lost it after clicking away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MW
Matthew Williams

Real Estate, 11-50 employees

More than a year

4.0

“Clear card based setup”

Pros

Keeping up with a project in Trello feels incredibly simple. The card-based setup makes it instantly clear where everything stands and the drag drop workflow makes quick updates really convenient. Checklists and due dates help me stay on top of tasks and attaching images directly to cards is especially useful for design work or sharing photos from job sites. It's the tool I rely on most to stay aligned with contractors.

Cons

It can come across as a little too basic once a project gets more complicated. It doesn't offer advanced charts or reporting that look polished for client presentations. Power-Ups can fill some gaps but the cost adds up. Notifications also aren't always reliable unless you're on a paid plan. While it works well for task management it's not really designed for tracking a lot of detailed information on each card and descriptions can get cluttered fast. For projects with lots of moving pieces it starts to feel limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

CN
Caroline Neves

Information Technology and Services, 500+ employees

More than a year

5.0

“powerful integrations”

Pros

Being able to connect Trello with our other tools like text editors or file storage platforms adds a lot of value. The free automation options even with some limits, help keep work moving as projects grow and become more complex.

Cons

Whenever I need to export data from certain cards the download leaves out the comments and attached files from the project, like PNGs or tables. That means I have to recreate parts of the work from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AB
Alexis Badeau

Government Administration, 11-50 employees

More than a year

5.0

“Reliable boards and flexible customization”

Pros

Trello is simple to navigate and works reliably. It also offers flexible customization options like color coding templates and labels which fit well with different kinds of projects. Assigning tasks and keeping up with deadlines is simple too.

Cons

So far I haven't run into any major issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 51-100 employees

More than a year

3.0

“Lacks modern PM features”

Pros

Across marketing, development and customer support, we relied on Trello to manage tasks. While we were using it, it handled the core job well enough and covered the basic task management needs of our teams.

Cons

Over time it no longer fit where we were headed. We needed a more modern project management platform that was simpler for new team members to pick up and learn quickly.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

TM
Theresa Mattes

Apparel & Fashion, 500+ employees

More than a year

5.0

“simple kanban organization”

Pros

Honestly with Trello I can organize just about anything. It's not only a very complete and capable tool but it's also simple to use and built around one of the simplest and most effective ways to stay organized and productive. Yes, Kanban. It's customizable which makes it even better. I really love using it.

Cons

An odd thing is that we have a few projects that are already finished but we still can't completely delete the boards. The only options seem to be archiving or deactivating them which feels a bit strange.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RA
Rustam ali

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Boards that boost productivity”

Pros

Because the layout is so simple I could get used to it very easily even though I was new to this kind of tool. The drag-and-drop setup makes managing tasks feel clear and visual which helps a lot when keeping track of work. I can put projects together quickly with boards, lists and cards without dealing with any technical configuration. It's been really helpful for staying productive since everything is laid out in a way that makes progress easy to follow.

Cons

It starts to feel limiting once a project gets more complex. The free version doesn't include things like advanced reporting, dependency tracking or deeper analytics which can be a drawback for more demanding workflows. It also feels a bit less structured when used for large enterprise projects especially compared with tools such as Jira.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

RP
Raxit patel

Computer Software, 500+ employees

Less than a year

5.0

“Excellent task management tool”

Pros

Trello has been an excellent task management tool for keeping our team work organized in a very efficient way. The interface is simple to use and the Kanban-style boards give a clear view of tasks, deadlines, assignees and other important details. It works really well for personal to-dos, team projects, planning and even brainstorming sessions. On top of the user-friendly UI, it also integrates with a variety of tools such as Google apps, Slack and Jira which is a huge advantage.

Cons

I have zero complaints!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AC
Alexander Clark

Information Technology and Services, 11-50 employees

More than a year

5.0

“fantastic task tracking”

Pros

It makes assigning tasks tagging teammates and commenting on cards really simple while also helping everyone stay aligned on the same page.

Cons

Feels a bit limited when you're trying to manage more complex projects and some of the more useful features are locked behind the paid plans.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

MC
Mantesh Chingude

Mechanical or Industrial Engineering, 51-100 employees

More than a year

4.0

“very user-friendly”

Pros

Thanks to its clean interface and Kanban-style setup it is very user friendly. Bringing a new team member in takes almost no time since everything works through a simple drag-and-drop system. The cards are also really adaptable which makes it convenient to keep links attachments checklists and due dates all together in one spot.

Cons

After using Trello a lot in my everyday work the part I like least is how cluttered the boards can get once a project grows past a certain size. The built-in features including reporting and Butler automations work well enough for basic needs but when it comes to broader portfolio visibility resource planning or more advanced dependency tracking it starts to feel a little too lightweight.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

ZM
Zain Muhammad

Information Technology and Services, 1-10 employees

More than a year

5.0

“Reliable for daily planning”

Pros

Trello has been a very reliable and user-friendly tool for handling daily tasks. Everything is visible in one place which makes it simple for us to create a board, add tasks and understand what's going on within minutes.

Cons

More complex projects can start to feel a bit cluttered when the boards aren't organized well. Aside from that, it's a very helpful tool for both project work and everyday task management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

TB
Tsvetelina Bogdanova

Banking, 51-100 employees

More than a year

5.0

“great Kanban clarity”

Pros

The Kanban view makes tracking internal projects feel immediate and frictionless. Any one of our team member can start using it quickly without needing prior training. Cards also keep all the key details for each initiative in one place. Descriptions, attachments, due dates and owners cut down on the back-and-forth over email or chat.

Cons

When projects involve complex task dependencies it feels limited compared with more advanced tools like Jira. Permission management at the board level can be a bit rigid in organizations with many teams and the built-in reporting features are fairly basic so you often need external integrations to get truly useful metrics.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

AW
Amber Woods

Marketing and Advertising, 51-100 employees

More than a year

5.0

“useful integrations”

Pros

Trello gave me plenty of project management tools to use with my employees and the integrations made it even more useful in our workflow.

Cons

Honestly there wasn't much to complain about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10