Total 1894 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

28%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

RZ

Renata Z.

Alternative Medicine, 1-10 employees

More than a year

5.0
January 2026

Efficient boards and team flow

Pros

Trello has been a really solid free tool for organizing tasks and collaborating with a team on projects. The interface also looks polished and visually appealing which makes it pleasant to use on a daily basis.

Cons

There's nothing major that bothers me but I do wish I could make edits to boards without having to open them first so things like assigning a status could be done a bit faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 101-500 employees

Less than a year

5.0
December 2025

delivers results !!

Pros

Getting started with Trello is incredibly simple which makes it an excellent progress-tracking tool for beginners. At the same time, the available plugins let you expand it into something much more capable when you need extra functionality. One feature I especially enjoy is the clean kanban-style board layout the whole app is built around. It makes it simple to follow tasks from the moment they're created all the way through completion and the value you get from Trello is far beyond what it costs to use.

Cons

If you're a power user, Trello may feel a bit too basic on its own. Plugins help address some of those limitations but they still don't fully cover everything that more advanced users may be looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CI

Camilo I.

Translation and Localization, 500+ employees

More than a year

5.0
December 2025

simple boards that click

Pros

Right away, the visual simplicity stood out to me. The Kanban board setup feels incredibly simple and I can tell exactly where each project stands just by glancing at the cards. It's one of those rare tools I could start using without any tutorial at all and the drag-and-drop interface makes organizing tasks feel quick, natural and effortless.

Cons

That same simplicity is also where it starts to feel a little limiting for more complex projects. Getting a clear high-level view across several boards is difficult and features like task dependencies or more advanced reporting usually mean adding extra Power-Ups. It works really well for simple workflows but as the team gets bigger, the boards can start to feel a bit cluttered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Rene M.

Information Technology and Services, 101-500 employees

More than a year

5.0
December 2025

Good boards for teamwork

Pros

Working with Trello has been a really simple way to keep tasks and projects organized. The card-based setup and boards make workflows simple to see at a glance and it works well for collaborating with teammates across different departments and locations. Being able to build lists, add labels and create checklists makes it flexible enough to adapt to almost any team process and the integrations with other tools add even more productivity.

Cons

A downside is that some of the more advanced project management capabilities, like detailed reporting or resource management, are fairly limited compared with larger, more full-featured platforms. Certain functions also depend on extra power-ups or integrations which can add both complexity and cost. Because Trello is built around a simpler structure, it may not be the best out-of-the-box match for more complex enterprise workflows.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JP

Jen P.

E-Learning, 101-500 employees

More than a year

4.0
December 2025

customizable boards and helpful shortcuts

Pros

Getting organized with Trello feels really simple because it's so customizable and simple to use. The templates make starting a new project quick and the built-in add-on automations do a lot to keep tasks in order. I also really enjoy the shortcuts that let me add cards from anywhere on my computer. On top of that, the free version offers a lot of value.

Cons

One downside is that Trello can use a fair amount of memory and if I have several apps open at once, it sometimes slows down my computer enough that I need to close it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Financial Services, 101-500 employees

More than a year

5.0
December 2025

GREAT support team

Pros

Assigning members to specific cards is simple and moving cards through different statuses makes tracking work very convenient. Notifications are sent whenever a card changes status which helps keep everyone updated. It's also possible to add effort estimates on each card making it easier to monitor the time or work planned for every task. On top of that, the pricing is affordable and the customer support has been good.

Cons

The notifications can be a bit overwhelming yet at the same time it's still possible to miss something important. It's not always obvious which updates actually need attention. Trello works well for managing tasks but reporting and overall progress tracking are limited. Getting a clear high-level view across multiple boards can be difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DC

Denise C.

Construction, 500+ employees

More than a year

5.0
December 2025

Efficient alerts

Pros

Getting started with Trello is very simple. The layout is clear and concise, it can be customized to fit different workflows and I can set up notifications for new comments, added content and other updates.

Cons

I'd still like to see a few more options for customizing the theme, colors and similar visual settings. Aside from that, it's an overall solid and user-friendly platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP

Lisa P.

Retail, 1-10 employees

Less than 6 months

5.0
December 2025

Clear project tracking visuals

Pros

During our website build, Trello worked really well as a collaboration tool. It gave us a clear visual view of every project stage, including what was moving forward, what was stuck and what still needed review or auditing.

Cons

One thing that was a little difficult was figuring out who was responsible for each step of a task. The search feature also wasn't very convenient to get to when trying to find a keyword especially if you couldn't remember whether it had been created as a task or a project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

4.0
December 2025

team collaboration that clicks

Pros

Working with a team feels really smooth in Trello. The card-based setup does a nice job of keeping to-do lists organized and makes it simple to assign tasks and responsibilities.

Cons

The card-style system works really well for smaller or simpler projects but once things get more complex, it starts to feel like it doesn't have quite enough depth or powerfulness.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Computer Software, 101-500 employees

Less than a year

5.0
December 2025

all tasks in one hub

Pros

Trello connects well with many of the tools we already use across the organization and it keeps my entire to-do list centralized in one place.

Cons

Once a task is completed, it doesn't really give that same satisfying feeling you get from crossing something off on paper. For very small tasks, I still think writing a quick list on paper works better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Suresh K.

Staffing and Recruiting, 500+ employees

Less than a year

5.0
December 2025

Simple boards for teamwork

Pros

Right from the dashboard, Trello feels very simple to use. The drag-and-drop setup makes tasks simple to manage and moving cards across stages is a really clear way to track progress. It helps the whole team quickly understand where a project stands without needing extra explanation. I also appreciate how attachments, labels and due dates can be added so easily without making the interface feel crowded or overwhelming.

Cons

When a board becomes overloaded with lots of cards and multiple columns, it can start to look a little messy and be harder to move around in. It also lacks some of the more advanced project management capabilities, such as built-in Gantt charts or more detailed reporting tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RC

Remo C.

Restaurants, 1-10 employees

More than a year

4.0
December 2025

best experience

Pros

There are plenty of options to keep your to-do list updated. It works really well for organizing projects and there are lots of useful features that make collaboration between team members much easier.

Cons

On the phone, the layout can sometimes feel a bit awkward because it doesn't show everything clearly. On a computer, though, the setup is excellent and everything is much easier to access.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

CS

Chris S.

Maritime, 500+ employees

More than a year

5.0
December 2025

good scheduling companion

Pros

One thing that keeps me coming back to this app is how well it helps me prioritize my different schedules, keep track of them and send me daily reminders. The dashboard is simple to understand and I can access it conveniently even from my mobile device.

Cons

Customer support still has room for improvement in terms of the service they provide and there are times when my notifications arrive later than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RL

Ruth L.

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2025

best for team boards

Pros

Jumping into Trello is pretty simple because the interface feels simple so creating tasks and moving them around only takes a moment. The board templates are really useful when starting a new project and the real-time collaboration helps the whole team stay in sync.

Cons

A few of the more advanced tools are locked behind the paid version and once a project gets more complex, it can take some time to get comfortable with all the management options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Graphic Design, 101-500 employees

More than a year

4.0
December 2025

Quick setup

Pros

Compared with a lot of similar tools, Trello feels really simple to use. It handles its core purpose well and stays focused on doing that properly without overcomplicating things.

Cons

That same simplicity is also where it can fall short because if you're trying to manage a full project, you may end up needing a more advanced tool alongside it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

RJ

Rigo Jean

Retail, 1-10 employees

Less than a year

5.0
December 2025

visual boards keep work on track

Pros

Trello has been really useful for organizing tasks and keeping up with day-to-day work. The visual boards make it simple to check progress and stay on top of priorities without things getting confusing.

Cons

It handles simple workflows really well but once the process gets more complex, it can start to feel a bit limited unless you add extra features or move to a paid plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Food & Beverages, 1-10 employees

More than a year

3.0
December 2025

Better task overview needed

Pros

Getting around the interface feels very simple, the different board backgrounds can be customized, working with other people is convenient and the drag-and-drop functionality is really handy.

Cons

One thing I'd really want improved is the overview page for current and overdue tasks. Right now it only displays one task at a time and you have to click "Show more" to view the rest, whereas it would be much better if everything was visible right away.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

SS

Sam S.

Telecommunications, 11-50 employees

More than a year

5.0
December 2025

flexible boards and simple flow

Pros

The flexibility is what makes Trello stand out to me. It can handle a wide range of use cases with integrations and built-in tools for managing projects, voting, meetings and more. The overall interface and the card-in-columns setup are especially effective because they make sense immediately for beginners, while still offering enough flexibility for more advanced and sophisticated users.

Cons

That same versatility also creates some downsides. Trello is starting to feel a bit overloaded with features. I'd still recommend simplifying the interface further even though it seems like they've been moving in that direction lately. It would be better to keep that strong beginner-friendly UI as the foundation and then let users customize from there. For example, I'd like much more control over how cards are displayed when I'm reading through them and having discussions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Sam C.

Information Technology and Services, 101-500 employees

More than a year

4.0
December 2025

Boosts teamwork

Pros

It feels very simple and visual so it's easy to understand and begin using immediately. The boards, lists and cards work really well for lightweight project tracking and collaborating or sharing with others is quick without needing much setup at all.

Cons

It does start to show its limits when projects become more complex or when you need to manage dependencies. As things grow, the boards can get cluttered and harder to stay on top of and many of the more advanced features depend heavily on paid power-ups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LJ

Lauren J.

Construction, 11-50 employees

Less than 6 months

5.0
December 2025

keeps teams aligned

Pros

Trello felt very simple and well organized for project management. The board, list and card setup makes it really clear to follow progress and keep track of tasks without things getting messy. I especially appreciated the collaboration features.. you can assign work, add due dates and get a full overview of everything at a glance.

Cons

A desktop shortcut with a sticky-note style view for my to-do list would be better. A small floating widget or quick pop-up that shows tasks without opening the full app would be much more convenient for checking things quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10