Renata Z.
Alternative Medicine, 1-10 employees
More than a year
“Efficient boards and team flow”
Pros
Trello has been a really solid free tool for organizing tasks and collaborating with a team on projects. The interface also looks polished and visually appealing which makes it pleasant to use on a daily basis.
Cons
There's nothing major that bothers me but I do wish I could make edits to boards without having to open them first so things like assigning a status could be done a bit faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 101-500 employees
Less than a year
“delivers results !!”
Pros
Getting started with Trello is incredibly simple which makes it an excellent progress-tracking tool for beginners. At the same time, the available plugins let you expand it into something much more capable when you need extra functionality. One feature I especially enjoy is the clean kanban-style board layout the whole app is built around. It makes it simple to follow tasks from the moment they're created all the way through completion and the value you get from Trello is far beyond what it costs to use.
Cons
If you're a power user, Trello may feel a bit too basic on its own. Plugins help address some of those limitations but they still don't fully cover everything that more advanced users may be looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Camilo I.
Translation and Localization, 500+ employees
More than a year
“simple boards that click”
Pros
Right away, the visual simplicity stood out to me. The Kanban board setup feels incredibly simple and I can tell exactly where each project stands just by glancing at the cards. It's one of those rare tools I could start using without any tutorial at all and the drag-and-drop interface makes organizing tasks feel quick, natural and effortless.
Cons
That same simplicity is also where it starts to feel a little limiting for more complex projects. Getting a clear high-level view across several boards is difficult and features like task dependencies or more advanced reporting usually mean adding extra Power-Ups. It works really well for simple workflows but as the team gets bigger, the boards can start to feel a bit cluttered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rene M.
Information Technology and Services, 101-500 employees
More than a year
“Good boards for teamwork”
Pros
Working with Trello has been a really simple way to keep tasks and projects organized. The card-based setup and boards make workflows simple to see at a glance and it works well for collaborating with teammates across different departments and locations. Being able to build lists, add labels and create checklists makes it flexible enough to adapt to almost any team process and the integrations with other tools add even more productivity.
Cons
A downside is that some of the more advanced project management capabilities, like detailed reporting or resource management, are fairly limited compared with larger, more full-featured platforms. Certain functions also depend on extra power-ups or integrations which can add both complexity and cost. Because Trello is built around a simpler structure, it may not be the best out-of-the-box match for more complex enterprise workflows.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jen P.
E-Learning, 101-500 employees
More than a year
“customizable boards and helpful shortcuts”
Pros
Getting organized with Trello feels really simple because it's so customizable and simple to use. The templates make starting a new project quick and the built-in add-on automations do a lot to keep tasks in order. I also really enjoy the shortcuts that let me add cards from anywhere on my computer. On top of that, the free version offers a lot of value.
Cons
One downside is that Trello can use a fair amount of memory and if I have several apps open at once, it sometimes slows down my computer enough that I need to close it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Financial Services, 101-500 employees
More than a year
“GREAT support team”
Pros
Assigning members to specific cards is simple and moving cards through different statuses makes tracking work very convenient. Notifications are sent whenever a card changes status which helps keep everyone updated. It's also possible to add effort estimates on each card making it easier to monitor the time or work planned for every task. On top of that, the pricing is affordable and the customer support has been good.
Cons
The notifications can be a bit overwhelming yet at the same time it's still possible to miss something important. It's not always obvious which updates actually need attention. Trello works well for managing tasks but reporting and overall progress tracking are limited. Getting a clear high-level view across multiple boards can be difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Denise C.
Construction, 500+ employees
More than a year
“Efficient alerts”
Pros
Getting started with Trello is very simple. The layout is clear and concise, it can be customized to fit different workflows and I can set up notifications for new comments, added content and other updates.
Cons
I'd still like to see a few more options for customizing the theme, colors and similar visual settings. Aside from that, it's an overall solid and user-friendly platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa P.
Retail, 1-10 employees
Less than 6 months
“Clear project tracking visuals”
Pros
During our website build, Trello worked really well as a collaboration tool. It gave us a clear visual view of every project stage, including what was moving forward, what was stuck and what still needed review or auditing.
Cons
One thing that was a little difficult was figuring out who was responsible for each step of a task. The search feature also wasn't very convenient to get to when trying to find a keyword especially if you couldn't remember whether it had been created as a task or a project.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“team collaboration that clicks”
Pros
Working with a team feels really smooth in Trello. The card-based setup does a nice job of keeping to-do lists organized and makes it simple to assign tasks and responsibilities.
Cons
The card-style system works really well for smaller or simpler projects but once things get more complex, it starts to feel like it doesn't have quite enough depth or powerfulness.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Computer Software, 101-500 employees
Less than a year
“all tasks in one hub”
Pros
Trello connects well with many of the tools we already use across the organization and it keeps my entire to-do list centralized in one place.
Cons
Once a task is completed, it doesn't really give that same satisfying feeling you get from crossing something off on paper. For very small tasks, I still think writing a quick list on paper works better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suresh K.
Staffing and Recruiting, 500+ employees
Less than a year
“Simple boards for teamwork”
Pros
Right from the dashboard, Trello feels very simple to use. The drag-and-drop setup makes tasks simple to manage and moving cards across stages is a really clear way to track progress. It helps the whole team quickly understand where a project stands without needing extra explanation. I also appreciate how attachments, labels and due dates can be added so easily without making the interface feel crowded or overwhelming.
Cons
When a board becomes overloaded with lots of cards and multiple columns, it can start to look a little messy and be harder to move around in. It also lacks some of the more advanced project management capabilities, such as built-in Gantt charts or more detailed reporting tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Remo C.
Restaurants, 1-10 employees
More than a year
“best experience”
Pros
There are plenty of options to keep your to-do list updated. It works really well for organizing projects and there are lots of useful features that make collaboration between team members much easier.
Cons
On the phone, the layout can sometimes feel a bit awkward because it doesn't show everything clearly. On a computer, though, the setup is excellent and everything is much easier to access.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Chris S.
Maritime, 500+ employees
More than a year
“good scheduling companion”
Pros
One thing that keeps me coming back to this app is how well it helps me prioritize my different schedules, keep track of them and send me daily reminders. The dashboard is simple to understand and I can access it conveniently even from my mobile device.
Cons
Customer support still has room for improvement in terms of the service they provide and there are times when my notifications arrive later than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ruth L.
Information Technology and Services, 11-50 employees
More than a year
“best for team boards”
Pros
Jumping into Trello is pretty simple because the interface feels simple so creating tasks and moving them around only takes a moment. The board templates are really useful when starting a new project and the real-time collaboration helps the whole team stay in sync.
Cons
A few of the more advanced tools are locked behind the paid version and once a project gets more complex, it can take some time to get comfortable with all the management options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Graphic Design, 101-500 employees
More than a year
“Quick setup”
Pros
Compared with a lot of similar tools, Trello feels really simple to use. It handles its core purpose well and stays focused on doing that properly without overcomplicating things.
Cons
That same simplicity is also where it can fall short because if you're trying to manage a full project, you may end up needing a more advanced tool alongside it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Rigo Jean
Retail, 1-10 employees
Less than a year
“visual boards keep work on track”
Pros
Trello has been really useful for organizing tasks and keeping up with day-to-day work. The visual boards make it simple to check progress and stay on top of priorities without things getting confusing.
Cons
It handles simple workflows really well but once the process gets more complex, it can start to feel a bit limited unless you add extra features or move to a paid plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Food & Beverages, 1-10 employees
More than a year
“Better task overview needed”
Pros
Getting around the interface feels very simple, the different board backgrounds can be customized, working with other people is convenient and the drag-and-drop functionality is really handy.
Cons
One thing I'd really want improved is the overview page for current and overdue tasks. Right now it only displays one task at a time and you have to click "Show more" to view the rest, whereas it would be much better if everything was visible right away.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Sam S.
Telecommunications, 11-50 employees
More than a year
“flexible boards and simple flow”
Pros
The flexibility is what makes Trello stand out to me. It can handle a wide range of use cases with integrations and built-in tools for managing projects, voting, meetings and more. The overall interface and the card-in-columns setup are especially effective because they make sense immediately for beginners, while still offering enough flexibility for more advanced and sophisticated users.
Cons
That same versatility also creates some downsides. Trello is starting to feel a bit overloaded with features. I'd still recommend simplifying the interface further even though it seems like they've been moving in that direction lately. It would be better to keep that strong beginner-friendly UI as the foundation and then let users customize from there. For example, I'd like much more control over how cards are displayed when I'm reading through them and having discussions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam C.
Information Technology and Services, 101-500 employees
More than a year
“Boosts teamwork”
Pros
It feels very simple and visual so it's easy to understand and begin using immediately. The boards, lists and cards work really well for lightweight project tracking and collaborating or sharing with others is quick without needing much setup at all.
Cons
It does start to show its limits when projects become more complex or when you need to manage dependencies. As things grow, the boards can get cluttered and harder to stay on top of and many of the more advanced features depend heavily on paid power-ups.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lauren J.
Construction, 11-50 employees
Less than 6 months
“keeps teams aligned”
Pros
Trello felt very simple and well organized for project management. The board, list and card setup makes it really clear to follow progress and keep track of tasks without things getting messy. I especially appreciated the collaboration features.. you can assign work, add due dates and get a full overview of everything at a glance.
Cons
A desktop shortcut with a sticky-note style view for my to-do list would be better. A small floating widget or quick pop-up that shows tasks without opening the full app would be much more convenient for checking things quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10