Ann E.
Health, Wellness and Fitness, 1-10 employees
More than a year
“organized boards that click”
Pros
the boards are a fantastic way to stay organized. Getting everything set up is simple and keeping it updated regularly as a user is just as simple.
Cons
People on the team who prefer a more traditional style may not be fans of Trello's modern design especially with its strong use of colors and emojis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariane T.
Business Supplies and Equipment, 1-10 employees
More than a year
“Aids in teamwork”
Pros
The interface is very simple and friendly even if you are not very tech-savvy. When working with a team, anyone can update information or data in real time which makes collaboration much better.
Cons
To really get the most out of all the features, you need to be online. The offline version is very limited and not useful enough to help much.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Kimberly C.
Management Consulting, 1-10 employees
More than a year
“helpful free task tracker”
Pros
Getting started with Trello was very simple and the free plan was a huge help when I was launching my business. It kept my tasks organized and helped me stay on top of everything without adding extra cost which made a big difference early on.
Cons
My only real complaint is that I couldn't set reminders for the tasks I needed to keep an eye on and that would have been really useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ryan p.
Design, 1-10 employees
Less than a year
“Positive experience”
Pros
Having different boards to represent tasks and projects works really well and the visual layout is very simple to follow.
Cons
At times reminders for overdue tasks in larger projects were not very noticeable so some items ended up being missed or overlooked.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Vasilis K.
Information Technology and Services, 1-10 employees
More than a year
“Clean interface and generous free plan”
Pros
The clean interface makes it pleasant to use. It covers all the essentials I need for basic project management and the free tier is generous enough to be genuinely useful.
Cons
One area that still needs work is the notification system. I've run into several situations where I didn't get email alerts when someone tagged me in a comment. Overall notifications could definitely be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alisabeth S.
Medical Devices, 101-500 employees
Less than a year
“Easy admin organization”
Pros
I've found Trello incredibly easy to use and it's become our admin team's go-to organizational system, I strongly recommend it to anyone looking for a simple, effective way to keep everything in order.
Cons
We honestly loved pretty much everything about it so at this point we don't really have any complaints.. perhaps offering an initial free trial would be a nice touch but overall it proved to be an excellent program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea L.
Financial Services, 1-10 employees
More than a year
“Cheerful playful interface”
Pros
I genuinely adore the cheerful, colorful interface because it consistently nudges me to inject a bit of playfulness into my workday which makes tasks feel less tedious.
Cons
Although I'm still not great at navigating third-party integrations which has slightly limited how much I can accomplish with Trello so far, I'm steadily improving and learning the ropes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dana M.
Publishing, 101-500 employees
More than a year
“Great board organization”
Pros
For my part I use Trello like a combined message board and planner and I've relied on it to monitor incoming shipments while also handling buyer requests, the individual "boards" stayed distinct and were simple for me to access whenever I needed them.
Cons
I don't really have a long list of grievances and when I add a new task it feels like I must first create it and then return to modify details instead of entering everything in one go which might just be my own unfamiliarity with the interface.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nuria R.
Telecommunications, 101-500 employees
More than a year
“Incredible free organization”
Pros
As a user I've found Trello to be an incredible free work-management app that keeps everything organized in a single place because before I started using it I was overwhelmed with scattered reminders and piles of sticky notes and its built-in features have truly been lifesavers since they're very simple to navigate and use.
Cons
On one occasion a board ended up being made public after I shared it even though I was careful to configure the correct permissions and while it didn't create a huge problem it did mean that all of my private material became openly accessible without my intent.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hylan E.
Banking, 11-50 employees
More than a year
“simple kanban tracking”
Pros
Tracking items on a kanban board is really simple for me and I appreciate that each card can be heavily customized so it holds lots of specific, detailed information.
Cons
When I'm trying to manage things that don't fit a kanban approach I find the app isn't very intuitive and items better suited to agile workflows often end up being awkward to represent.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Computer Software, 1-10 employees
More than a year
“Very easy to use but needs more templates”
Pros
The biggest attraction is how simple it is to use, since practically anyone can pick it up in just a few minutes and I find it much easier to set up than competing tools.
Cons
I'd appreciate having built-in templates to speed up my work plus some of the extra features I see in competing apps, since those would make my process much smoother.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
David V.
Information Technology and Services, 11-50 employees
More than a year
“creative asset hub”
Pros
I think Trello brings together a wide range of creative assets into a single spot where I can quickly find things and I rely on it as an effective onboarding system for clients when we're doing website builds or launching fresh marketing design projects.
Cons
I've noticed the interface can feel a bit awkward to move around in and when several people begin adding content it tends to get messy and cluttered, quickly losing structure and becoming difficult to manage unless someone constantly tidies things up.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Philip M.
Facilities Services, 11-50 employees
Less than 6 months
“Clear visual system”
Pros
In my experience Trello uses a very clear, visually intuitive board system that cuts out unnecessary extras and because it's intentionally minimal and focused on visuals, it helps keep me on task without getting distracted by non-important features.
Cons
There are occasions when I want to capture more detailed notes or context yet because the platform prioritizes simplicity and a stripped-down interface, I often struggle to add the extra information that would actually be helpful to me.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Cristian S.
Translation and Localization, 11-50 employees
More than a year
“solid free project tool!!”
Pros
For a solitary, long-running project where I wanted a no-cost option, Trello turned out to be a solid pick and after wiring it into my Slack workspace I found that particular integration to be the feature I appreciate most.
Cons
I still find it perfectly reliable and haven't faced any problems over the past several years because Trello consistently supplies the exact set of features I depend on for my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ravi V.
Construction, 500+ employees
Less than a year
“Clean and intuitive”
Pros
I think Trello feels like a clean, simple project management app and I find the visual dashboard really clear and intuitive so I can quickly understand where things stand, setting up boards doesn't take much time and my team and I can be collaborating and getting work done pretty fast.
Cons
I've found that Trello starts to struggle as projects get bigger and more complex, it's just not built for massive initiatives. The performance reports are pretty high-level and lack detail and the built-in automations feel basic unless you pay for an upgrade.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Elise W.
Real Estate, 1-10 employees
More than a year
“Highly organized”
Pros
What I really appreciated was how much more organized it made me feel since I've relied on it across multiple areas of my job as well as for personal tasks in my life.
Cons
There aren't many downsides for me�. the main issue is the restriction on background images, because I'd really like to be able to add my own photo to serve as a motivational backdrop.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Sampad M.
Information Technology and Services, 11-50 employees
More than a year
“clear Kanban boards”
Pros
I really appreciate Trello's Kanban-style board because it gives me a clear visual of everything from tasks that are in progress to those that I've already finished and I often move cards around by dragging and dropping them between different lists.
Cons
For me Trello's automation and reporting tools feel fairly limited when I compare them to other platforms which means I wouldn't rely on it for managing very large projects that involve more than a hundred tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Anonymous
Apparel & Fashion, 500+ employees
More than a year
“Incredibly visual & intuitive for design projects”
Pros
I find the interface is incredibly visual and simple and dragging cards around genuinely feels like rearranging sticky notes on a wall, it lets me grasp the status of a design project in seconds and our entire team finds it simple and intuitive to pick up and use.
Cons
Unfortunately reporting and timeline views are severely restricted on the free tier and after the most recent update I actually quit using the app because I can't view a consolidated list of all my projects at once which is incredibly frustrating.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Imanol Alfonso P.
Entertainment, 101-500 employees
Less than 6 months
“Smooth for teams”
Pros
Personally I find Trello very smooth and user-friendly which makes organizing projects and tracking tasks feel effortless, its board-and-card layout gives my team a transparent, easy-to-follow way to collaborate and keep everyone on the same page.
Cons
I feel it doesn't offer as many advanced features or integration options as platforms like JIRA so it can often fall short when trying to support more complex, large-scale projects.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Steve B.
Computer Software, 1-10 employees
More than a year
“simple and decluttered interface”
Pros
The interface feels incredibly simple and I find it helps me mentally declutter so I can stay organized and actually get things done, I really appreciate the whole workspace concept along with the option to place meaningful images as backgrounds for each project and switching tasks between different states is remarkably simple and instinctive.
Cons
I have to think pretty hard to come up with negatives because I enjoy it so much and one thing that stands out is the inability to edit comments and the fact that administrators can't apply finely grained access restrictions which sometimes makes precise control and audit of contributions more difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10