Total 3564 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LDV

Lorella Di Vuono

Marketing and Advertising, 1-10 employees

More than a year

5.0
May 2021

easy to use!

Pros

This is built around the Kanban approach and it's very easy to use. It makes it simple to organize everything clearly and keep track of items without any hassle.

Cons

Honestly there's nothing about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML

Meredith Lewando

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
May 2021

flexible pricing

Pros

Having different pricing tiers is a big plus!! Working at a nonprofit, being able to stick with the free version has made it the most practical option for me and others on my team have been able to use it that way too. Even though we do not get access to every feature, we still have the core experience and the boards which cover what we need most. The setup is easy and the visual board style is really helpful for planning, prioritizing and keeping projects moving.

Cons

I really do not have any major complaints. The only thing missing is having my organization adopt it more formally since that would open up additional features and better integration with Microsoft Office 365 especially Microsoft Teams. With Microsoft Planner, a lot of the same functionality is now available and it fits more naturally with the tools we already use. That said this still feels like the better option for certain projects especially ones that involve volunteers or outside pro bono partners.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Civic & Social Organization, 51-100 employees

More than a year

4.0
May 2021

simple to figure out

Pros

Right away the software feels very visual and that is probably the part I appreciate most. Everything is laid out in front of you which makes it simple to understand the bigger picture depending on how your boards are organized what is due, what each team is working on and what still has not been finished. There is a bit of a learning curve at first but once you get past that stage, it becomes much more natural to use. If you rely on it every day like I do it does not take long to become comfortable and productive with it.

Cons

At the same time the broad overview this gives is also where it falls short for me. You can see all the tasks and activity at once but that can make it feel too general and too crowded at the same time. When I need to dig deeper into a task, we usually have to link out to a Google Doc or some other platform that gives us more room for editing, multitasking and flexibility. Ideally I would rather not keep switching between different apps just to manage one piece of work.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MR

Mithunan Ravendren

Marketing and Advertising, 11-50 employees

More than a year

5.0
May 2021

live updates and useful features

Pros

Feels very easy to use and the live updates make collaboration much better. One of the best parts is that they keep adding practical features that genuinely improve the site like the option to turn a checklist into separate individual cards.

Cons

A little more formatting flexibility in checklists and card descriptions is what I would like to see. For example having support for inline images inside the description would make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

AM

Agnishwar Mandal

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0
May 2021

very useful to have

Pros

Being able to create boards for different activities and invite coworkers to join them has been really useful for keeping everyone on the same page. It's very clear to see what each person is working on, what still needs attention and what has already been completed. I also appreciate the deadline alerts since they help us stay on track and boost productivity. It gives a visual overview of all our tasks which makes projects much easier to organize, track and finish. The biggest highlight for me is the user experience. The tool feels accessible and its features are easy while still being powerful.

Cons

There isn't a Linux desktop client which is a problem. I'm also not a fan of the fact that it's web-based so you need to be online to use it. I'd really like to see them release a Linux client. Another issue is the documentation which can be hard for new users to follow when they're trying to understand how this works and how to set up boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Nicole Kreutzberg

Facilities Services, 11-50 employees

More than a year

5.0
May 2021

perfect for multi portfolio tracking!

Pros

Managing multiple portfolios felt much more organized because I could keep a separate tab for each corporation I oversee. It gave me a place to store the notes I needed for every item and my board or supervisor could check progress and updates directly without me having to prepare a separate written report each time.

Cons

Since I still need to put together monthly reports, it would be really helpful if the software allowed all the tabs to be exported into one document that could essentially serve as the report.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

MD

MATTHEW DONOVAN

Automotive, 101-500 employees

More than a year

5.0
May 2021

fantastic app!

Pros

Getting started with this product was effortless and the app performs really well.

Cons

I haven't run into any problems with this product at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DK

Deep Kakkad

Events Services, 11-50 employees

More than a year

4.0
May 2021

My recommendation for everyone!

Pros

After using this tool for several years, I've ended up recommending it to more than 10 people!! Its simple setup and minimal feature set make it feel very organized when it comes to staying productive and keeping track of work.

Cons

That same simplicity is also where it falls a little short. Having fewer features keeps it clean but it would be even better if it included something like built-in document creation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DC

Don Christie

Writing and Editing, 11-50 employees

Less than a year

5.0
May 2021

custom boards kept us aligned

Pros

Right from the setup, the software helped us stay focused and organized by letting us build templates and customize the user experience to fit how we work. It made expectations very clear with the who, what and when all mapped out from the beginning. We also liked being able to bring clients into the boards since it showed them how detailed our process was and gave them visibility into how we handled everything across their accounts, ad platforms and budget tracking tools.

Cons

There are probably plenty of things we could have configured better but we only really learned the basics needed to manage our work. I also would have liked access to more detailed templates whether free or paid though they may have existed and just were never presented to us. On top of that we usually ended up searching Youtube for how to help because it was faster than waiting on the help desk.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

DM

Demeshia Montgomery

Non-Profit Organization Management, 51-100 employees

More than a year

3.0
May 2021

helpful team tracking but outdated

Pros

Gives us a practical way to set up projects and keep an eye on how the team is progressing which has been really useful. It lets my organization brainstorm ideas, assign tasks and follow progress in one place and that has been a big help.

Cons

Could use a few more features to feel more current compared with other project management tools on the market.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

4

AH

Amanda Hopkins

Marketing and Advertising, 1-10 employees

More than a year

3.0
May 2021

appealing layout, confusing boards

Pros

The visual design is one of the things I enjoyed most! The layout looks clean and appealing and it's simple to customize it for each project which helps give everything a more personal touch.

Cons

At the same time the different options didn't feel especially helpful to me. The boards don't seem to connect very naturally so moving from one project to another can end up feeling confusing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

5

RP

Rodrigo Ponce

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
May 2021

Makes things easier!

Pros

Has been a huge help when my thoughts are all over the place and I'm trying not to lose track of ideas or tasks. The default setup with the three columns (to do, in progress and finished) is exactly what I need and it's nice that I can still edit, remove or add columns whenever I want. Having that structure really helps clear my head and makes everything feel more under control. Also the sharing and collaboration features make working with a team much more manageable.

Cons

Only issue for me is the limit on how many boards you can have. Still the free version still offers more than enough for most situations and boards can always be reused after finishing a project.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JPD

João Pedro Danhoni

E-Learning, 1-10 employees

More than a year

5.0
May 2021

Love it!

Pros

During the pandemic this software really helped us stay lean and agile! It's very simple to use and the Kanban interface along with cloud storage made daily work much more manageable for our team :)

Cons

Something that would make it even better is having more automation features plus a stronger integration with a chatbot so we could connect it directly to our CRM.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

AM

Amy Massack

E-Learning, 1-10 employees

Less than a year

5.0
May 2021

I higly recommend

Pros

Working on a blog with multiple writers and editors can get messy pretty quickly so this tool has been a huge help. It gave our team a simple way to organize Google Drive documents, keep communication in one place and track where each article was in the process with boards like needs editing, final edit and ready to publish. That setup honestly saved us a lot of confusion. The layout is very user friendly and we were really happy with how well it kept everything moving. It's a valuable tool for teams juggling several writing projects at once or for anyone who wants better organization. I'd definitely recommend it!!

Cons

There is a bit of a learning curve at the beginning for some people. A few of my teammates mentioned that it was possible to accidentally drop files into the wrong category. I didn't personally run into that issue but it still feels worth pointing out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
May 2021

Great boards for task tracking

Pros

It works really well for managing projects and tasks and the color coded tags make it simple to organize items at a glance. In my role as an ECSM, I've used it as a project management tool with customers by reviewing the board together and having them add cards that we can work through as a team.

Cons

At the same time this feels more suited to individual use than true collaboration. The interface can be hard to read and not very accessible which makes it tougher than it should be to locate the information needed for action items especially within the comments section.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JCD

Jeff C. Duffy

E-Learning, 101-500 employees

More than a year

5.0
May 2021

increases efficiency

Pros

Custom labels and keyboard shortcuts are the standout features for me since they make the workflow much faster and more efficient.

Cons

What I'd change is the archiving process. It would be much better to select specific cards to archive instead of being limited to archiving either one card at a time or an entire list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AER

Alejandro Enrique Romo

Information Technology and Services, 1-10 employees

More than a year

5.0
May 2021

quick onboarding

Pros

Getting started with this software is very easy and it doesn't take long to learn how everything works. Adding new people to a board is quick and the customization options along with the add-ons make it even more useful for different kinds of projects.

Cons

A feature I'd really like to see is card synchronization across different boards. As a heavy user, I sometimes manage projects on my personal boards and need them to stay synced with my team's boards in real time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

JM

Jeff Montgomery

Veterinary, 11-50 employees

More than a year

4.0
May 2021

interface stood out

Pros

Worked well for adding, tracking and updating our projects. The interface was honestly the highlight for us since it's very easy and makes managing tasks and posting updates quick and simple.

Cons

Handling critical details like logins, passwords or other sensitive project information became frustrating over time. Those notes would end up buried inside the project boards and later we had to dig around to find them again which got pretty annoying.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

DS

Daniel Sobrinho

Marketing and Advertising, 1-10 employees

Less than a year

4.0
May 2021

accessible boards and checklists

Pros

Biggest advantage is how approachable it feels right from the start!The interface is clean, accessible and pleasant to work with. It gives small and medium sized teams the tools they need to organize projects and manage tasks effectively without having to pay. It also connects well with major storage platforms such as Google Drive, Dropbox and others. One feature that really stands out is the checklist system especially the progress bar that shows the percentage of completion which makes it much easier to track task progress. On top of that assigning responsibilities to different users and following the team's progress is simple and practical.

Cons

A problem is that some of the features included in the free version come with noticeable limitations even though those features themselves are very useful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RM

Raphael Moraes

Information Technology and Services, 500+ employees

More than a year

5.0
May 2021

works well

Pros

Creating tasks in this software feels very accessible and the collaborative side of it works really well for working with others.

Cons

It still needs a better, more complete integration with Google Calendar.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8