softwareVolaby Software Reviews
4 Reviews
Overall Rating
4.3
4 Reviews
Rating Distribution
5
(1)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
4 Reviews
Rating Distribution
5
(1)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Very good product clearly made by volunteer managers
Very good product clearly made by volunteer managers
Pros
The sales process proved effortless, offering an immediate demo site for testing without the need for time-consuming sales presentations and the aggressive tactics seen in other platforms. The interface is modern and user-friendly, a notable contrast to many alternatives. Clearly crafted by volunteer managers, the developer's deep involvement in a substantial volunteer organization is evident in the thoughtful design. Custom fields, events, onboarding, and more are seamlessly incorporated, and the pricing is reasonable, allowing for a trouble-free start. There's no daunting learning curve; it's ready out of the box, making it accessible to anyone familiar with service platforms.
Cons
Some minor compromises are necessary, possibly reflecting the developers' approach to managing their own volunteer processes. The inability to manually add volunteers is noted; they must register themselves. The import tool requires some refinement, and user profiles lack clarity, as the extended user profile is treated as a "task" rather than an extended user profile. The absence of Zapier and other minor adjustments require getting used to.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ARC
Non-Profit Organization Management, 1-10 employees
Less than 6 months
Nov 01, 2023
Finally found the one!
Finally found the one!
Pros
Packed with an array of features, this app goes beyond others I've reviewed and is finely tuned to our market and sector.
Cons
It's taking me a bit of time to fully comprehend all the potential possibilities.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Carmen
Non-Profit Organization Management, 1-10 employees
Less than 6 months
Jul 01, 2021
SBSW Review of Volaby
SBSW Review of Volaby
Pros
The activities console, where I spend the majority of my time as an events admin, stands out as the best feature. Additionally, the reporting function, often underutilized but critically important, requires internal promotion for increased use.
Cons
Engaging volunteers proves challenging as a communication tool. While the bulletin serves its purpose, it feels somewhat clunky, and the absence of push notifications makes relying on this platform as the primary means of engagement for our volunteers somewhat challenging.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
Alisha
Individual & Family Services, 11-50 employees
Less than a year
Jul 01, 2021
Great product and great service
Great product and great service
Pros
The rollout was exceptionally smooth, encountering no major issues apart from volunteers needing time to become familiar with it. The customer support and technical assistance have been outstanding.
Cons
While there are items on the wish list, Volaby is actively considering their implementation.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dan
Non-Profit Organization Management, 101-500 employees
Less than 6 months
Jun 01, 2021
Filters
Very good product clearly made by volunteer managers
Very good product clearly made by volunteer managers
Pros
The sales process proved effortless, offering an immediate demo site for testing without the need for time-consuming sales presentations and the aggressive tactics seen in other platforms. The interface is modern and user-friendly, a notable contrast to many alternatives. Clearly crafted by volunteer managers, the developer's deep involvement in a substantial volunteer organization is evident in the thoughtful design. Custom fields, events, onboarding, and more are seamlessly incorporated, and the pricing is reasonable, allowing for a trouble-free start. There's no daunting learning curve; it's ready out of the box, making it accessible to anyone familiar with service platforms.
Cons
Some minor compromises are necessary, possibly reflecting the developers' approach to managing their own volunteer processes. The inability to manually add volunteers is noted; they must register themselves. The import tool requires some refinement, and user profiles lack clarity, as the extended user profile is treated as a "task" rather than an extended user profile. The absence of Zapier and other minor adjustments require getting used to.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ARC
Non-Profit Organization Management, 1-10 employees
Less than 6 months
Nov 01, 2023
Finally found the one!
Finally found the one!
Pros
Packed with an array of features, this app goes beyond others I've reviewed and is finely tuned to our market and sector.
Cons
It's taking me a bit of time to fully comprehend all the potential possibilities.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Carmen
Non-Profit Organization Management, 1-10 employees
Less than 6 months
Jul 01, 2021
SBSW Review of Volaby
SBSW Review of Volaby
Pros
The activities console, where I spend the majority of my time as an events admin, stands out as the best feature. Additionally, the reporting function, often underutilized but critically important, requires internal promotion for increased use.
Cons
Engaging volunteers proves challenging as a communication tool. While the bulletin serves its purpose, it feels somewhat clunky, and the absence of push notifications makes relying on this platform as the primary means of engagement for our volunteers somewhat challenging.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
Alisha
Individual & Family Services, 11-50 employees
Less than a year
Jul 01, 2021
Great product and great service
Great product and great service
Pros
The rollout was exceptionally smooth, encountering no major issues apart from volunteers needing time to become familiar with it. The customer support and technical assistance have been outstanding.
Cons
While there are items on the wish list, Volaby is actively considering their implementation.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dan
Non-Profit Organization Management, 101-500 employees
Less than 6 months
Jun 01, 2021