Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Powerful and organized cross-collaboration

Pros

Streamlining project reviews and collaboration across different teams is made easy with Workfront.

Cons

Excessive emails or delayed notifications for completed or irrelevant jobs can be bothersome for users.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

3.0

Frustrating Software That You Have to Bend to Your Needs

Pros

The robust time tracking functionality breaking down time by day and project/task proves effective for personal and managerial reporting.

Cons

While powerful the software's design and logic decisions appear inconsistent and non-intuitive causing frustration and a lack of clarity in hierarchical order and user experience.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

6

K
Kundan

Machinery, 500+ employees

More than a year

5.0

Project Management Efficiently and Effectively

Pros

Workfront excels in project management portfolio management reporting dashboard creation and proofing.

Cons

Managing project prioritization and timelines in relation to each other presents challenges for users.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

H
Heather

Information Technology and Services, 500+ employees

Less than a year

5.0

Manage tasks from one central position

Pros

Centralized management of organizational activities is facilitated by Workfront.

Cons

No negative aspects have been observed indicating overall satisfaction with the platform's performance.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

N
Nadia

Marketing and Advertising, 1-10 employees

More than a year

5.0

Great tool for task management & managing projects!

Pros

Workfront's innovative approach allows for seamless creation of a workback and task manager enhancing project management with efficient file handling and approval processes.

Cons

Optimizing the differentiation between tasks and requests is suggested for improved clarity. The incorporation of a resource chart from the Work Back Schedule/Task List is desired.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

E
Eddie

Computer Software, 11-50 employees

Less than 6 months

4.0

Workfrontq

Pros

Informed decision-making is simplified by the insights provided by Workfront's data contributing to a positive user experience.

Cons

Software inaccuracies can potentially lead to issues or incorrect decisions emphasizing the importance of reliability.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

C
Claire

Education Management, 500+ employees

More than a year

4.0

Workfront Helps Your Team Manage Projects

Pros

Workfront aids in functional project organization allowing task grouping subtask assignment with due dates and integration with a built-in calendar for schedule adjustments.

Cons

Workfront's counterintuitive aspects in time management and functionality issues warrant updates for a more user-friendly and visually appealing interface.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

E
Elle

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

4.0

Helpful for collaboration but not intuitive

Pros

Easy tagging in projects for communication and reminders enhances collaboration within Workfront.

Cons

The platform's lack of intuitiveness especially in transitioning from task lists to projects and the segmentation of commenting on individual task pages poses challenges for users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

D
Darrell

Pharmaceuticals, 51-100 employees

More than a year

5.0

It is a pretty good product when implemented correctly.

Pros

Enabling multiple departments to manage project requests and tracking customized groups foster cross-functional teamwork within the organization.

Cons

Navigating specific projects or requests can be confusing with clicking in different areas leading to unexpected outcomes such as accessing profiles or group pages instead of project details.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Eliminate back and forth emails

Pros

Despite having an option to deselect receiving proof email notifications it may still trigger an email indicating proof creation.

Cons

Despite having an option to deselect receiving email proofs it still triggers an email notification when a proof is created.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Rachel

Writing and Editing, 101-500 employees

Less than 6 months

4.0

Great Possibilities Not the Most User-Friendly

Pros

It wasn't the most user-friendly software to grasp. Unlike other task management tools I had to seek help from a coworker to efficiently locate necessary components. There was a lot of guessing and time wasted initially.

Cons

This software wasn't the most straightforward to familiarize with. Unlike other task management tools where I could explore and understand quickly this one required reaching out to a co-worker for efficient navigation. There was considerable guessing and wasted time initially.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Great Project Management Tool

Pros

Setting up and launching it can be challenging due to its complexity. Learning all features takes time and configuring tasks and due dates might be frustrating prone to human error. Despite this it proves to be a valuable tool.

Cons

Getting it up and running can be challenging due to its complexity. Learning all features takes time and setting up tasks and due dates may be frustrating with a potential for human error. Despite this it's a valuable tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

It's fine.

Pros

While I didn't explore advanced features I found nothing to dislike. I mainly received and managed tasks.

Cons

While I didn't encounter any issues I also didn't explore advanced functionalities. My use was limited to receiving tasks.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

A solid project management solution

Pros

Initial use poses challenges requiring some education. However after overcoming a slight learning curve it becomes user-friendly.

Cons

Initial usage poses a slight challenge. Without training it's easy to face obstacles early on. Once overcoming a slight learning curve it becomes more user-friendly.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

10

E
Emily

Retail, 500+ employees

More than a year

5.0

Great for managing projects in a good way

Pros

Discovering Workfront takes considerable effort. The search feature can be complex with numerous tasks. Understanding its full potential requires learning but when mastered it excels in project management.

Cons

Discovering the product's capabilities demands significant effort. The search feature becomes challenging with numerous tasks in the system. Learning the software thoroughly is crucial for optimal project management.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

D
Daniel

Retail, 500+ employees

Less than a year

5.0

Product Management Made Easy

Pros

Workfront takes time to learn but is excellent for creative projects offering quick collaboration and various tools for user needs.

Cons

Learning this software takes a considerable amount of time. The search feature may not be the most efficient with many projects in the system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Austin

Packaging and Containers, 500+ employees

More than a year

5.0

Highly capable

Pros

Workfront provides many tools for users with great functionality. Its high customization potential ensures it meets diverse needs.

Cons

To gain the maximum benefit there's a substantial learning curve. Investing time to learn it well pays off for effective project management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

4

G
Gaurav

Food & Beverages, 500+ employees

More than a year

3.0

Project Management made easy

Pros

Workfront's interface is not very user-friendly for beginners requiring time for training. The accuracy of project completion percentages and the limited ability to globalize comments were challenges.

Cons

Workfront's interface isn't very user-friendly requiring time for new users to train. The accuracy of the project completion scale and issues with milestone reports and comment tracking pose challenges.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

6

S
Steve

Investment Management, 500+ employees

More than a year

4.0

Workfront for project and task management.

Pros

Workfront meets all my daily needs and I have no dislikes about it.

Cons

Workfront fulfills all my daily needs and I have no dislikes.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Andrea

Hospital & Health Care, 51-100 employees

Less than a year

5.0

Project management made simple

Pros

Some features may lead to the same screens from different paths causing confusion. However Workfront's functionality surpasses other project management software.

Cons

Some features lead to the same screens through different paths causing confusion instead of having a distinct path for each outcome.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8