Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J
Jakub

Insurance, 500+ employees

Less than 6 months

4.0

Explore your creativity!

Pros

It could be a bit expensive for some users but it offers great value with many options.

Cons

While it might be a bit expensive for some users the value and diverse options make it worthwhile.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

M
Maurice

Events Services, 11-50 employees

More than a year

4.0

Workfront Insight

Pros

Workfront lacks certain features like offline access and its pricing tiers may not be effective.

Cons

Workfront lacks certain features like offline access capabilities and pricing tiers are deemed ineffective.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

R
Randa

Education Management, 51-100 employees

More than a year

5.0

Excellent project management software

Pros

Reports and dashboards have many options but come with a learning curve.

Cons

Reports and dashboards offer great options but have a steeper learning curve.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

L
Lucian

Computer Software, 51-100 employees

Less than 6 months

4.0

Good Time manager

Pros

Session lifetime is short and input values are not retained when signing in again.

Cons

Session lifetime is short leading to input value loss when signing in again.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

8

S
Sari

Pharmaceuticals, 51-100 employees

More than a year

5.0

Great

Pros

Workfront can link URL fields to local servers and improve organizational capabilities by creating subprograms.

Cons

Allowing the URL field to link to local servers and creating subprograms under programs and portfolios for enhanced organizational capabilities would be beneficial.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

R
Robert

Marketing and Advertising, 500+ employees

More than a year

5.0

Extremely comprehensive project management tool

Pros

Initial use may be overwhelming and a smoother onboarding process could be useful.

Cons

Initial use can be overwhelming. A more gradual introduction perhaps through a training journey could be helpful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Better than nothing still not great

Pros

There's too much noise unused tabs duplicated information and fields with unimportant data. Finding essential information takes time.

Cons

The software has excess noise unused tabs duplicated information and less relevant fields making it time-consuming to find essential information.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

3.0

Big headache trying to develop as a work functioning tool

Pros

Integrating this program disrupted our team's workflow leading to its removal.

Cons

The program's integration disrupted the team's workflow leading to its removal due to conflicts with the established workflow.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

4

S
Shakira

Financial Services, 500+ employees

Less than a year

5.0

Workfront: Is it the best work management software?

Pros

Filling out a form to try/sample the software is a drawback.

Cons

Disliking the requirement to fill out a form for software sampling.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

C
Christopher

Insurance, 500+ employees

More than a year

3.0

Workfront for Managing Your Work on the Front End

Pros

The software setup can vary in ease of use sometimes requiring extra steps and technical nuances.

Cons

Software setup inconsistency poses challenges with varying levels of ease and fluidity in different situations leading to unnecessary complexities and navigation difficulties.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6

M
Michael

Entertainment, 51-100 employees

More than a year

5.0

Workfront Review

Pros

It takes time to get used to and may be intimidating for first-time users.

Cons

It takes time to adapt to and may be intimidating for first-time users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

I
Ignacio

Computer Software, 500+ employees

Less than a year

5.0

Manage your day to day

Pros

Workfront simplifies team management and task oversight, enhancing efficiency and time savings. This operational record system empowers teams to work more effectively and significantly reduces time spent on tasks.

Cons

Though somewhat costly, the significant return on investment becomes evident when multiple teams within the organization utilize it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B
Bryant

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0

Workfront great for graphical review

Pros

The software's capability for graphical reviews, comments, and edits is excellent. It reduces the need for extensive printed reviews. Additionally, the search feature is appreciated.

Cons

Navigating the email alert settings proves challenging for my team. While Notifications contain the main documents, they're not organized by Project or Programs. Consistently saving login information would improve user experience.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

10

T
Tyler

Medical Devices, 500+ employees

Less than 6 months

4.0

Improvement over previous software

Pros

Compared to previous software, this one is notably faster and more responsive. It aids in project management and tracking approvals for capital expenses within my company.

Cons

This software isn't particularly easy to use, and grasping its full functionality has been a learning process for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

T
Tanner

Computer Software, 101-500 employees

Less than 6 months

5.0

Workfront is great

Pros

It's incredibly user-friendly, setting clear project expectations for both myself and colleagues and aiding timely completion.

Cons

In terms of features, there's nothing about Workfront that I don't like. It fulfills all our needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

A
Anna

Financial Services, 101-500 employees

Less than 6 months

4.0

So many bugs.

Pros

The software's potential is evident; there's extensive scope for calibration, recording, and utilization.

Cons

The user interface and experience aren't intuitive. Customer support, when available, is dismal. The major drawback is the prevalence of bugs. Despite our ongoing onboarding process, the abundance of bugs and dysfunctional features prevents full integration into daily use.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

7

Functionality

5

A
austin

Retail, 500+ employees

More than a year

4.0

Reliable tool but not very flexible

Pros

Well-suited for repetitive workstreams, Workfront facilitates easy tracking of changes with uniformity across projects. It's straightforward to learn and train colleagues.

Cons

Adding multimedia isn't straightforward. The forms are rigid and difficult to customize. Navigating to specific project areas requires too many clicks.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

B
Brandon

Insurance, 500+ employees

Less than 6 months

4.0

Good Platform Hard To Use

Pros

This program simplifies project management, offering easy tracking from start to finish.

Cons

Learning to use the program can be challenging. It would be preferable if notifications were sent to all project users without needing direct mentions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

J
Jan

Packaging and Containers, 500+ employees

More than a year

5.0

Easy way to Communicate with a Team

Pros

The ability to discuss numerous projects with the entire team is the standout feature of Workfront. Communication channels are easy to follow, enabling efficient tracking of multiple projects simultaneously.

Cons

While initially cumbersome, once you grasp all the tools, it becomes easy to use the software daily. It facilitates excellent communication for teams spread across multiple offices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kylie

Health, Wellness and Fitness, 500+ employees

Less than a year

4.0

Heavy learning curve, but has potential

Pros

Workfront's structure and customization features are favorable. Defining hierarchies that make sense for our organization has been highly beneficial.

Cons

Transitioning a large user base to the platform comes with a steep learning curve. I sometimes find it frustrating how comments and updates can become "trapped" at the task level, necessitating considerable navigation to locate relevant conversations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6