Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

WorkFront

Pros

Workfront's ease of use and comprehensive data capture capabilities across various metrics are commendable.

Cons

Workfront lacks robust reporting capabilities and genuine Scrum functionality, which may be a drawback for some users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

J
Joshua

Financial Services, 500+ employees

Less than 6 months

4.0

Limited Use Case :)

Pros

Workfront offers extensive flexibility and options, which may require time to explore fully due to its vast capabilities.

Cons

New or occasional users may face a steep learning curve in Workfront, which could hinder adoption.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Versatile Tool That Helps You Get Stuff Done

Pros

Workfront facilitates standardization across global networks while allowing for customization for individual business units. Its rich feature set supports business unit growth and industry maturity.

Cons

Price is a significant concern, leading certain business units to adopt unconventional measures to minimize license expenses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

B
Benetta

Human Resources, 51-100 employees

More than a year

5.0

Excellent Project Management Software

Pros

Workfront's ease of use, robust communication capabilities across teams, audience-specific status creation, diverse reporting options, and elimination of reliance on Excel sheets combine consistency with customization, empowering users.

Cons

No discernible cons have been encountered thus far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Elliot

Financial Services, 500+ employees

Less than a year

5.0

Workfront Synchs

Pros

The comprehensive reporting and dashboard capabilities of Workfront make it the best project management tool I've encountered and implemented.

Cons

Account Managers may find project setup and updates time-consuming, particularly when tasks deviate from schedule.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

L
Liisa

Marketing and Advertising, 500+ employees

Less than a year

4.0

Cross Functional Collaboration

Pros

The visibility, reporting, and automation features of Workfront have significantly improved our team's efficiency.

Cons

Regular training and coaching are essential for user adoption due to the system's non-intuitiveness.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Jason

Financial Services, 500+ employees

Less than a year

4.0

Workfront - Project management made easy

Pros

The front end is intuitive, and the extensive training materials are highly productive.

Cons

The software can be buggy, especially after updates. It's not major, but it can be frustrating for users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

PLC WORKFRONT

Pros

Ease of use and setup/configuration are standout features.

Cons

The reporting function should cover tasks, projects, and issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S
Sasskia

Hospital & Health Care, 500+ employees

Less than a year

4.0

WORKFRONT GETS A 10

Pros

What I appreciate most about Workfront is its clear timeline view. Compared to other platforms like Jira and Salesforce, Workfront offers the clearest project view and status.

Cons

It's initially difficult to use. I wish I could create more than one project from one issue. The notification volume is overwhelming, and customer support is somewhat complicated to reach.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Workfront Review

Pros

It provides visibility to upper management and team members, aligning project progress with company goals and optimizing resource utilization. Additionally, it promotes collaboration, reduces the need for status meetings, and breaks down silos.

Cons

New users can feel overwhelmed at times. Ongoing training is necessary to ensure users utilize the tool effectively for projecting realistic data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

M
Madeline

Marketing and Advertising, 500+ employees

Less than a year

5.0

Review

Pros

Workfront's ease of use and adaptability make it an ideal solution for evolving work environments.

Cons

Certain functionalities are inaccessible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J
Jen

Insurance, 500+ employees

Less than a year

5.0

Best Work Management Solution

Pros

Customizable intake forms, templates, and scheduling features enhance workflow management within Workfront.

Cons

The user interface may overwhelm individuals not in project management roles.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
kevin

Financial Services, 500+ employees

More than a year

4.0

Kevin's review as a superuser

Pros

Workfront boasts robust functionality, including intake queues and customizable permission structures.

Cons

The object structure, including portfolios, programs, and tasks, can become cumbersome and hinder strategic evolution for enterprise organizations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

J
Jossua

Marketing and Advertising, 500+ employees

More than a year

4.0

Great product, just requires a good amount of proper planning to implement

Pros

Workfront's learning curve notwithstanding, its efficiency and feature set make it a valuable project management solution for various organizational needs.

Cons

While Workfront offers some scrum features, they appear basic, and certain elements like epics/release planning seem underdeveloped, suggesting a need for expansion.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Anna

Retail, 500+ employees

Less than a year

4.0

Need more help with onboarding

Pros

Workfront is versatile and integrates seamlessly with multiple platforms.

Cons

Customizing views/layouts for various users is challenging, and the abundance of options can hinder adoption. Time is needed to streamline the process.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Aileen

Biotechnology, 500+ employees

Less than a year

3.0

Good project management needs UI/UX help

Pros

My team found it easy to adopt, set up, and get running.

Cons

The software is buggy, with many UX issues, indicating it's developer-driven with little UI feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K
Kristen

Biotechnology, 500+ employees

Less than a year

3.0

Excellent proofing app, though not intuitive

Pros

The proofing app makes it seamless for stakeholders to review documents, and the ability to track projects and tasks enhances efficiency and transparency.

Cons

Despite being powerful, the software isn't very intuitive to use, especially the advanced reporting features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7