Medical Devices, 500+ employees
More than a year
“support”
Pros
Workfront's robust reporting capabilities enable the creation and maintenance of detailed capacity models.
Cons
Dissatisfaction with support arises from the lack of immediate assistance and reliance on help articles.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
2
Functionality
8
Not Specified, 500+ employees
Less than a year
“Excellent for Managing Store Reset Planning”
Pros
The software is highly intuitive, requiring minimal training for users to get up to speed. User adoption rates were high, and its configurability enhances the user experience.
Cons
Some basic functionality, like Look up tables, is missing, and Fusion's capabilities were oversold, leading to disappointment with its inability to perform simple actions that Excel handles easily.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 51-100 employees
More than a year
“Very Powerful PM Software, Maybe Too Powerful”
Pros
Users have used Workfront for over 2 years at different agencies, acknowledging it as a complex and powerful project management software.
Cons
The software's robustness, designed for enterprise management, can be overwhelming for project management tasks alone. Its complexity and multiple approaches to tasks make training challenging.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Higher Education, 101-500 employees
Less than a year
“Gets the job done”
Pros
Workfront enables close monitoring of work for partners, offering insights into time tracking and project statuses in real-time.
Cons
Not the most user-friendly software, with lengthy and convoluted timesheets and occasional search function issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 500+ employees
Less than a year
“Very good for project managers”
Pros
Offers extensive customization options, including custom fields, making it more user-friendly than Microsoft Project.
Cons
Primarily suited for daily use by project managers, but adoption can be challenging for those unfamiliar with project management. Restrictions on customization may require high-level access to modify.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than 6 months
“Proofs”
Pros
Uploading proofs for approval on Workfront streamlines the process without cluttering email inboxes.
Cons
The system can appear overwhelming, especially during the initial learning phase.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 101-500 employees
More than a year
“Workfront is Awesome”
Pros
Workfront's user-friendly interface, continuous improvement, and feature additions enhance work management.
Cons
Balancing notifications and communication features seems unnecessary, and the need for a "like" function is questionable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“WF Review”
Pros
Workfront offers the flexibility to manage projects according to individual preferences while adhering to structured frameworks, eliminating the need for outdated spreadsheet updates.
Cons
Despite the wealth of features, Workfront would benefit from allowing more customization of screens and user interfaces.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Financial Services, 500+ employees
Less than 6 months
“Workfront in the FI world”
Pros
Workfront stands out for its user-friendly interface, comprehensive training resources, and robust support system, alongside its high level of customization and active community.
Cons
We had high hopes for the Outlook add-in, but security concerns in our environment have posed challenges. It's crucial for the Technology team to thoroughly review the Outlook add-in and SSO requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, 500+ employees
More than a year
“Workfront a good tool”
Pros
Workfront streamlines workflow management, replacing numerous spreadsheets with a centralized platform for daily work processes.
Cons
Task notifications can be confusing for individuals added to tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 500+ employees
More than a year
“Workfront is a great project management tool to streamline workflows”
Pros
The software's ability to integrate workflows and processes from different teams fosters collaborative, customized experiences within organizations.
Cons
I desire more customization options available for organizing my work task list.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Real Estate, 500+ employees
More than a year
“Workfront Dreamer”
Pros
Workfront serves as a comprehensive repository for project management data, facilitating efficient organization and robust reporting functionalities.
Cons
Reporting functionality could be enhanced, and often, I find myself more knowledgeable about Workfront than the assigned support staff, relying heavily on community assistance.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Financial Services, 500+ employees
More than a year
“Good Stuff”
Pros
The platform's efficiency in streamlining work processes contributes to elevating businesses to industry leadership positions.
Cons
Further improvements are needed in resource mapping, and I'd appreciate the inclusion of a heat map feature.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Financial Services, 500+ employees
Less than a year
“Useful and Helpful Work Management Tool”
Pros
By centralizing project information, Workfront eliminates the challenges associated with using disparate spreadsheets and SharePoint-based systems.
Cons
Customization options could be more user-friendly, although customer service is reliable in resolving issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Design, 500+ employees
More than a year
“Workfront Review”
Pros
Workfront's complexity, akin to the minutes in a day, has its downsides. Excessive sweetness, like sugar, can be detrimental to your system. This is my haiku.
Cons
Workfront's complexity mirrors the minutes in a day. Excessive complexity, akin to too much sugar, can be detrimental to the system. A haiku encapsulates this sentiment.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Education Management, 51-100 employees
Less than 6 months
“Workfront for Work Managment”
Pros
Enhancing collaboration with other departments and improving project accuracy within our organization.
Cons
Enhancing user-friendliness for proof reviewers is desirable. Users often struggle to identify the projects associated with the proofs they're reviewing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 101-500 employees
More than a year
“Better Every Year”
Pros
Workfront actively heeds customer feedback, continually enhancing the software over the years. Changes are thoughtful, and customization options are abundant, catering to various organizational needs.
Cons
Managing the influx of email notifications can overwhelm users. A more streamlined notification system focused on essential information would enhance user experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
More than a year
“Workfront is the answer”
Pros
Initial setup encountered minor hiccups, but overall, it's an efficient project management tool.
Cons
Initial setup challenges notwithstanding, Workfront proves invaluable in expediting project workflows efficiently.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Banking, 101-500 employees
Less than a year
“A great product, with room to improve”
Pros
Workfront serves as a robust work management tool, though it may have some minor quirks. However, its overall value is significant, especially with its responsive community and customer-centric approach.
Cons
Workfront exhibits some idiosyncrasies, and certain basic functions could be improved for better usability.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Religious Institutions, 500+ employees
More than a year
“Clean, simple software with a lot of power”
Pros
Workfront boasts a clean and user-friendly interface, with forthcoming updates promising an even better experience. The ability to code custom reports enhances its customization options.
Cons
While Workfront offers flexibility, some users may find limitations in customizing forms and request queues to suit unique needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5