Computer Software, 500+ employees
More than a year
“3 year admin review”
Pros
Workfront excels in keeping projects organized and on schedule while offering extensive customization options and seamless API integration.
Cons
The inability to view all projects associated with a company directly can be inconvenient in Workfront.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Not Specified, 500+ employees
Less than a year
“This will save your sanity”
Pros
Task assignments and updates are simplified with Workfront, although encouraging team adoption may pose challenges initially. However, once adopted, users are unlikely to revert to previous project management methods.
Cons
The current interface is somewhat cumbersome, but anticipated improvements promise enhanced user experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than a year
“General”
Pros
The software seamlessly integrates planning and communication.
Cons
Improvements needed in the visualization of Gantt Charts and planning.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Retail, 500+ employees
More than a year
“Modern Work Management Solution”
Pros
It adapts well to various user needs, facilitating seamless communication and collaboration.
Cons
Tagging in updates should indicate who was tagged and when.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
Less than a year
“Workfront for internal creative teams”
Pros
Reporting and tracking of projects are robust, with templates available for different users and roles.
Cons
Implementation can be lengthy, and some users find it difficult to navigate.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 500+ employees
Less than a year
“Ideal tool for the administration of high level projects”
Pros
It's appreciated for its suitability in managing high-level projects, offering adequate tools and customizable configuration. Allows for easy collaboration among team members, even across different countries.
Cons
Lack of live chat support is a drawback, considering the software's complexity. Pricing plans are also confusing, requiring direct communication with the team.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Financial Services, 500+ employees
Less than a year
“Workfront is amazing”
Pros
Workfront's centralized approach fosters collaboration, productivity, and accountability across teams.
Cons
Initial training proved to be challenging, but ongoing efforts have been made to improve based on user feedback.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Workfront enabled us to work smarter and give visibility to our team”
Pros
Workfront improves efficiency across various tasks, aiming to become an operational system of record.
Cons
The software's resource management functionality is complex and challenging to implement effectively.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“Just Beginning”
Pros
Users find ongoing Workfront implementation well-supported through helpful calls, clear documentation, and promising insights for executive decision-making.
Cons
It's too early in the implementation process to identify any drawbacks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
Less than a year
“Workfront Works”
Pros
Workfront's adaptability is commendable, offering ample room for tailoring to diverse team requirements.
Cons
The multitude of configuration options might overwhelm users despite the flexibility it provides.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Consumer Goods, 500+ employees
Less than a year
“Workfront streamlines our eComm processes”
Pros
Workfront simplifies project communication, task monitoring, and status updates, resulting in more efficient project management practices.
Cons
User adoption can be challenging, requiring support from senior leadership and regular training sessions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 500+ employees
Less than a year
“Growing with Workfront”
Pros
I find the usage of tasks and issues not entirely intuitive. There's a learning curve, especially concerning workflow setup.
Cons
Task and issue management in Workfront aren't entirely intuitive to me; I require additional time to grasp setting up workflows effectively.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 51-100 employees
Less than a year
“WorkFront in Progress”
Pros
Despite its many merits, some reporting features have limitations, particularly concerning data from the capacity planner.
Cons
While Workfront excels in most aspects, certain limitations in reporting features, especially regarding data from the capacity planner, are notable drawbacks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Food Production, 500+ employees
Less than a year
“Change my work!”
Pros
Workfront's ease of use allows for convenient access from anywhere, making it a user-friendly tool.
Cons
Despite containing valuable information, the help section in Workfront can be overwhelming due to its extensive content.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
More than a year
“Big Fan”
Pros
Workfront's organizational features, including templates and legacy project references, streamline processes and improve user adoption, with excellent support services further enhancing the user experience.
Cons
The new Home feature in Workfront may have limitations similar to the legacy version, necessitating the same number of clicks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“Workfront is an awesome product”
Pros
The ease of use and continuous development of features make Workfront a preferred choice.
Cons
The per-user cost may exceed budgetary limits for some users, restricting accessibility.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 51-100 employees
More than a year
“Workfront review”
Pros
Workfront provides comprehensive visibility into all projects across the organization, fostering collaboration between divisions.
Cons
Users find the system clunky and unintuitive, especially when compared to alternatives like Service Now and Trello.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
4
Education Management, 500+ employees
More than a year
“Good tool with lots of room for improvement”
Pros
The interface has significantly improved over the years, becoming more user-friendly.
Cons
Occasionally, it operates clumsily, requiring a refresh to display tasks correctly, such as when a task is moved in the project schedule via drag and drop.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Medical Devices, 500+ employees
Less than a year
“My Workfront Review”
Pros
Workfront is a powerful tool with extensive capabilities for project management, serving as a comprehensive project information hub.
Cons
Training people on Workfront is difficult due to its complexity. Concepts like Estimated dates can be confusing, and finding comprehensive training material on such topics is challenging. We also encounter difficulties with cross-project connections.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 500+ employees
More than a year
“Workfront Makes It Easy”
Pros
A user-friendly interface and extensive workflow customization options make Workfront stand out.
Cons
Help articles are sometimes not intuitive, and some beta features are unsatisfactory.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5