softwareWorkOtter Software Reviews
14 Reviews
Overall Rating
4.4
14 Reviews
Rating Distribution
5
(6)
4
(7)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
14 Reviews
Rating Distribution
5
(6)
4
(7)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
WorkOtter was the right choice for our company.
WorkOtter was the right choice for our company.
Pros
As a project manager, Im relieved to have a visual component to my work thanks to WorkOtter. I can communicate with my team more effectively using WorkOtters dashboards. It is easy to keep the staff focused since they have access to the information to keep themselves organized. WorkOtter is also good at resource management. Additionally, I can start a project in MS Project where Im more comfortable and then export to WorkOtter to enjoy utilizing its features, which is just perfect!
Cons
The software’s integration with MS Project is impeccable and I won’t change a thing about it. What it needs is to be a bit more adaptable when it comes to other third-party software in the market. The integration with more external apps will make it more robust and reliable. Other than that, the application lacks a timer feature to allocate slots to a certain task, which could make time tracking more efficient. They should add some more languages to make it more accessible.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Amy T.
Financial Services, 201-500 Employees employees
Feb 12, 2023
Very easy to learn and comes with useful Gantt charts.
Very easy to learn and comes with useful Gantt charts.
Pros
The best thing about WorkOtter is that it’s laid out in a very simple, intuitive way such that any new junior executive or project coordinator that joins our company can start using the software from the get-go. Any new updates that they push almost never interfere with our work and we always get back up to speed quickly. There’s no extensive training required, unlike other systems. WorkOtter lets me keep everything under control, make reports, update status, check modifications, and more. As a project manager, I love the Gantt charts this software provides.
Cons
The user interface is dynamic and customizable; there’s no doubt about it. It is better than most other competitors but I do have some suggestions.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Andrey L.
Translation and Localization, 1001-5000 Employees employees
Feb 03, 2023
It has simplified project management for us.
It has simplified project management for us.
Pros
A customizable dashboard for individual users is the favorite feature of our management team. WorkOtter makes teamwork quite simple and enables us to make continuous adjustments as we develop our projects.. We have actually automated a lot of tasks that we had previously assigned to a third party, which has decreased our costs and increased inter-departmental collaborations. It was easy to convince our team to adopt WorkOtter because of its convenient email-update feature. Weve also been able to keep preferred tools with us since the software interfaces with a variety of third-party programs and web apps through their APIs.
Cons
It runs smoothly most of the time, but it would be a stretch to say that it doesn’t have any problems at all. It’s not free from the usual delays of online software, and the connection drops every once in a while.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Nick C.
Hospital & Health Care, 1-10 Employees employees
Jan 25, 2023
Detailed dashboard for easier project management.
Detailed dashboard for easier project management.
Pros
WorkOtter has the most detailed dashboard I have ever seen. Reports are excellent and it’s great that I can modify them on the go. It truly enables smarter decisions with a wide range of analytical tools available at hand. Coming back to the dashboard, it is incredibly easy to customize every detail according to my liking. I can also create my own dashboard but haven’t felt the need to do so yet. Since it provides efficient progress tracking of individual team members, we have followed our schedule consistently. The system also features useful integrations with other applications like JIRA, Excel, and Microsoft Project, which has been particularly helpful.
Cons
It provides an almost complete solution but it is difficult to point out its few shortcomings. We have a multicultural and diverse team, so it would have been an advantage if they had the option to choose their own language for the interface. Although this is not an issue, since we all are accustomed to English (the only language they offer currently) as our work language, it is still something they should work on. Also, there’s only one currency available to use, so this area could also use some improvement.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Ilya P.
Computer Software, 11-50 Employees employees
Jan 15, 2023
Glad I made the right choice at the right time.
Glad I made the right choice at the right time.
Pros
There is a lot that I like about this software but if I had to pick one, it would definitely be how well it works with Microsoft Excel. We are just starting our business (you would’ve guessed by the number of employees already) so up until this point, all our work was being done on free apps or Microsoft solutions to keep track of our reports, scheduling, stats etc. WorkOtter has made our transition so smooth and my staff has been enjoying using the software and discovering new helpful features every now and then. The images can be made interactive, which is amazing for figuring out how efficient money flow is and whether there is any growth or not.
Cons
The software is definitely aimed at experienced project management professionals. Beginners might have to undergo rigorous training first. This was not an issue with my team since all were accustomed to at least some sort of project management software like Microsoft Projects. If they could add an option to customize the themes it would be great since we could unify our layout and make it more appealing. So far, the software has met our expectations and all these aren’t really complaints, just suggestions/recommendations.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Kristina H.
Environmental Services, 1-10 Employees employees
Jan 03, 2023
Everyone loves WorkOtter!
Everyone loves WorkOtter!
Pros
I have instructed my managers to train our entire staff so they can utilize WorkOtter as their primary project management software. I must say, the results have been amazing so far. Everyone in the company loves WorkOtter! It is excellent at planning and resourcing and all our projects have benefited from it greatly. We use it to brainstorm potential future ideas and rearranging activities as necessary. What I like the most is its ability to modify the dashboard to every individual’s liking, which has helped me keep a separate (a bit more complex) one for myself and an easier one for the team.
Cons
I find it difficult to find flaws in WorkOtter. However, just as a single software is not entirely perfect, WorkOtter is no exception. It generally accomplishes the tasks expected by a project management software very well. But there are differences in the web version and the mobile version, as some functions of the software are exclusive to the desktop and are not included in the mobile apps. This is not that much of an issue since the mobile app is quick and helpful enough to be used for other tasks. Lastly, I would love it if they added more options for theme customizations.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Heather
Health, Wellness and Fitness, 11-50 employees employees
Nov 21, 2022
Great for project management.
Great for project management.
Pros
WorkOtter has been great so far. It has opened up ways to analyze our data, I had never imagined before. I have been able to pinpoint which areas need more resources or if a withdrawal is required. I can also see the productivity of various departmental projects inside the company using its helpful forecasts, without having to put an extra effort. It also enables me to monitor workload and relieve the overworked team members which has helped me deliver consistent results to higher management.
Cons
If youre not tech-savvy or dont wanna put in extra effort, then this software is going to be too much for you. In my case, I found the initial impressions of WorkOtter to be a little intimidating.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Paul K.
Construction, 51-200 employees employees
Nov 04, 2022
Exactly what we were looking for!
Exactly what we were looking for!
Pros
The fact that this software is so popular and there are a lot of support forums online was the main selling point for me. I appreciate being able to Google a problem and get a quick fix rather than initiate a formal process of approaching customer support. The customer support is responsive, so no blame there; it’s just the way I like to work. It has stunning, user-friendly dashboards, and it is really intuitive. Developers love for visual data representation can be seen everywhere, which I personally like. The UI is consistent in both data and reports. Its a very useful piece of software for comparing actual hours worked.
Cons
There’s definitely a learning curve that you have to face in order to fully reap the benefits. But the way it lets you interact with the elements is amazing. Imagine graphs that you can manipulate by simply dragging and dropping items to populate them and make interesting comparisons. I hope they will integrate such a degree of flexibility in upcoming updates.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Jason S.
Marketing and Advertising, 11-50 employees employees
Oct 30, 2022
Solid integration with third party apps makes it very reliable.
Solid integration with third party apps makes it very reliable.
Pros
I have seen how well my team has started to perform over the years with WorkOtter. Its amazing to see the impact of a good project management software on your efficiency. They have an amazing team which helped us set-up the software completely and train the employees all in just under a month. We can sync with many different systems, including JIRA and even excel sheets, thanks to open APIs. All of my clients appreciate the efficient communication I have with them, as they can directly access the data of our mutual projects. Another great feature of the software is the ability to use it on the go via remote login.
Cons
They have an amazing onboarding process and theres no doubt about it. It was just a lot more time-taking than we thought. Their team, visiting and staying every day for a month, was an added cost we werent prepared for. It was a necessary investment though, since the software is absolutely worth the price and effort. And especially when you consider the ongoing economic decline, I would go so far as to label it as a "bargain". We love using the software and theres no real problems as far as my workflow is concerned.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Sahil
Marketing and Advertising, 51-200 employees employees
Oct 29, 2022
WorkOtter gives you complete control over your projects.
WorkOtter gives you complete control over your projects.
Pros
We specialize in construction and commissioning of medical laboratories so, finding a suitable project management software was difficult for us. While WorkOtter is not specifically made for our business, it is the closest thing to what we needed. It has a very responsive design and the most user-friendly PM software interface Ive ever seen. I can have complete control which allows me to fine-tune every aspect of a project. Hence, it is easier to finish more projects on schedule and under budget. We have a dedicated IT team, so setting up the software was a breeze and users’ onboarding was very smooth as well.
Cons
Theres no real improvement that comes to my mind, at least features-wise. The software works perfectly and accomplishes a lot while staying within our expense limits. The only area for improvement I can think of, is in terms of looks, but this isnt what the software is meant for. It would just feel a whole lot better if it received a UI refresh to match the OS, for example. And the way WorkOtter works, if they decide to make this change, it will be swift and timely.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kate G.
Construction, 11-50 employees employees
Oct 29, 2022
Platform to grow with
Platform to grow with
Pros
Beautiful, easy to use dashboards are so customizable. Predictive portfolio is a blessing when it comes to managing and allocating work to different teams and organized forecasts tells you clearly the hours worked.
Cons
It can be a lot to take in at first. Some minor adjustments had to be made when we wanted to fully implement the software.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Amelia N.
Hospitality , 2-9 employees
Jul 22, 2022
Definitely makes my workflow easier
Definitely makes my workflow easier
Pros
Workotter expertly takes care of your tasks and lets you manage the assignments of resources while managing multiple clients. Team forecasts help us figure out whether a project has been over or under allocated before our clients figure it out.
Cons
It is not a con but we would appreciate the ability to apply our own theme to match the layout to our branding for internal users.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Andrew M.
Pharmaceuticals, 100-499 employees
Jul 07, 2022
Fast, efficient, collaborative and user friendly
Fast, efficient, collaborative and user friendly
Pros
It makes budget allocation very easy and the fact it is cloud based has been a real plus point for me. We have been using it in a very large group without any issues.
Cons
UI could be improved to make it a bit more attractive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khan S.
Education Management, 1000+ employees
Jun 13, 2022
A right choice for us!
A right choice for us!
Pros
An overwhelmingly great experience. The best thing I can mention about it is its integration with excel. Before switching to workOtter, we were mainly using microsoft apps for all the tasks and the transition has been so smooth!
Cons
It has been such a game changer its hard to find anything bad worth mentioning.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kristina H.
Environmental services, 2-9 employees
Jun 04, 2022
Filters
WorkOtter was the right choice for our company.
WorkOtter was the right choice for our company.
Pros
As a project manager, Im relieved to have a visual component to my work thanks to WorkOtter. I can communicate with my team more effectively using WorkOtters dashboards. It is easy to keep the staff focused since they have access to the information to keep themselves organized. WorkOtter is also good at resource management. Additionally, I can start a project in MS Project where Im more comfortable and then export to WorkOtter to enjoy utilizing its features, which is just perfect!
Cons
The software’s integration with MS Project is impeccable and I won’t change a thing about it. What it needs is to be a bit more adaptable when it comes to other third-party software in the market. The integration with more external apps will make it more robust and reliable. Other than that, the application lacks a timer feature to allocate slots to a certain task, which could make time tracking more efficient. They should add some more languages to make it more accessible.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Amy T.
Financial Services, 201-500 Employees employees
Feb 12, 2023
Very easy to learn and comes with useful Gantt charts.
Very easy to learn and comes with useful Gantt charts.
Pros
The best thing about WorkOtter is that it’s laid out in a very simple, intuitive way such that any new junior executive or project coordinator that joins our company can start using the software from the get-go. Any new updates that they push almost never interfere with our work and we always get back up to speed quickly. There’s no extensive training required, unlike other systems. WorkOtter lets me keep everything under control, make reports, update status, check modifications, and more. As a project manager, I love the Gantt charts this software provides.
Cons
The user interface is dynamic and customizable; there’s no doubt about it. It is better than most other competitors but I do have some suggestions.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Andrey L.
Translation and Localization, 1001-5000 Employees employees
Feb 03, 2023
It has simplified project management for us.
It has simplified project management for us.
Pros
A customizable dashboard for individual users is the favorite feature of our management team. WorkOtter makes teamwork quite simple and enables us to make continuous adjustments as we develop our projects.. We have actually automated a lot of tasks that we had previously assigned to a third party, which has decreased our costs and increased inter-departmental collaborations. It was easy to convince our team to adopt WorkOtter because of its convenient email-update feature. Weve also been able to keep preferred tools with us since the software interfaces with a variety of third-party programs and web apps through their APIs.
Cons
It runs smoothly most of the time, but it would be a stretch to say that it doesn’t have any problems at all. It’s not free from the usual delays of online software, and the connection drops every once in a while.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Nick C.
Hospital & Health Care, 1-10 Employees employees
Jan 25, 2023
Detailed dashboard for easier project management.
Detailed dashboard for easier project management.
Pros
WorkOtter has the most detailed dashboard I have ever seen. Reports are excellent and it’s great that I can modify them on the go. It truly enables smarter decisions with a wide range of analytical tools available at hand. Coming back to the dashboard, it is incredibly easy to customize every detail according to my liking. I can also create my own dashboard but haven’t felt the need to do so yet. Since it provides efficient progress tracking of individual team members, we have followed our schedule consistently. The system also features useful integrations with other applications like JIRA, Excel, and Microsoft Project, which has been particularly helpful.
Cons
It provides an almost complete solution but it is difficult to point out its few shortcomings. We have a multicultural and diverse team, so it would have been an advantage if they had the option to choose their own language for the interface. Although this is not an issue, since we all are accustomed to English (the only language they offer currently) as our work language, it is still something they should work on. Also, there’s only one currency available to use, so this area could also use some improvement.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Ilya P.
Computer Software, 11-50 Employees employees
Jan 15, 2023
Glad I made the right choice at the right time.
Glad I made the right choice at the right time.
Pros
There is a lot that I like about this software but if I had to pick one, it would definitely be how well it works with Microsoft Excel. We are just starting our business (you would’ve guessed by the number of employees already) so up until this point, all our work was being done on free apps or Microsoft solutions to keep track of our reports, scheduling, stats etc. WorkOtter has made our transition so smooth and my staff has been enjoying using the software and discovering new helpful features every now and then. The images can be made interactive, which is amazing for figuring out how efficient money flow is and whether there is any growth or not.
Cons
The software is definitely aimed at experienced project management professionals. Beginners might have to undergo rigorous training first. This was not an issue with my team since all were accustomed to at least some sort of project management software like Microsoft Projects. If they could add an option to customize the themes it would be great since we could unify our layout and make it more appealing. So far, the software has met our expectations and all these aren’t really complaints, just suggestions/recommendations.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Kristina H.
Environmental Services, 1-10 Employees employees
Jan 03, 2023
Everyone loves WorkOtter!
Everyone loves WorkOtter!
Pros
I have instructed my managers to train our entire staff so they can utilize WorkOtter as their primary project management software. I must say, the results have been amazing so far. Everyone in the company loves WorkOtter! It is excellent at planning and resourcing and all our projects have benefited from it greatly. We use it to brainstorm potential future ideas and rearranging activities as necessary. What I like the most is its ability to modify the dashboard to every individual’s liking, which has helped me keep a separate (a bit more complex) one for myself and an easier one for the team.
Cons
I find it difficult to find flaws in WorkOtter. However, just as a single software is not entirely perfect, WorkOtter is no exception. It generally accomplishes the tasks expected by a project management software very well. But there are differences in the web version and the mobile version, as some functions of the software are exclusive to the desktop and are not included in the mobile apps. This is not that much of an issue since the mobile app is quick and helpful enough to be used for other tasks. Lastly, I would love it if they added more options for theme customizations.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Heather
Health, Wellness and Fitness, 11-50 employees employees
Nov 21, 2022
Great for project management.
Great for project management.
Pros
WorkOtter has been great so far. It has opened up ways to analyze our data, I had never imagined before. I have been able to pinpoint which areas need more resources or if a withdrawal is required. I can also see the productivity of various departmental projects inside the company using its helpful forecasts, without having to put an extra effort. It also enables me to monitor workload and relieve the overworked team members which has helped me deliver consistent results to higher management.
Cons
If youre not tech-savvy or dont wanna put in extra effort, then this software is going to be too much for you. In my case, I found the initial impressions of WorkOtter to be a little intimidating.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Paul K.
Construction, 51-200 employees employees
Nov 04, 2022
Exactly what we were looking for!
Exactly what we were looking for!
Pros
The fact that this software is so popular and there are a lot of support forums online was the main selling point for me. I appreciate being able to Google a problem and get a quick fix rather than initiate a formal process of approaching customer support. The customer support is responsive, so no blame there; it’s just the way I like to work. It has stunning, user-friendly dashboards, and it is really intuitive. Developers love for visual data representation can be seen everywhere, which I personally like. The UI is consistent in both data and reports. Its a very useful piece of software for comparing actual hours worked.
Cons
There’s definitely a learning curve that you have to face in order to fully reap the benefits. But the way it lets you interact with the elements is amazing. Imagine graphs that you can manipulate by simply dragging and dropping items to populate them and make interesting comparisons. I hope they will integrate such a degree of flexibility in upcoming updates.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Jason S.
Marketing and Advertising, 11-50 employees employees
Oct 30, 2022
Solid integration with third party apps makes it very reliable.
Solid integration with third party apps makes it very reliable.
Pros
I have seen how well my team has started to perform over the years with WorkOtter. Its amazing to see the impact of a good project management software on your efficiency. They have an amazing team which helped us set-up the software completely and train the employees all in just under a month. We can sync with many different systems, including JIRA and even excel sheets, thanks to open APIs. All of my clients appreciate the efficient communication I have with them, as they can directly access the data of our mutual projects. Another great feature of the software is the ability to use it on the go via remote login.
Cons
They have an amazing onboarding process and theres no doubt about it. It was just a lot more time-taking than we thought. Their team, visiting and staying every day for a month, was an added cost we werent prepared for. It was a necessary investment though, since the software is absolutely worth the price and effort. And especially when you consider the ongoing economic decline, I would go so far as to label it as a "bargain". We love using the software and theres no real problems as far as my workflow is concerned.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Sahil
Marketing and Advertising, 51-200 employees employees
Oct 29, 2022
WorkOtter gives you complete control over your projects.
WorkOtter gives you complete control over your projects.
Pros
We specialize in construction and commissioning of medical laboratories so, finding a suitable project management software was difficult for us. While WorkOtter is not specifically made for our business, it is the closest thing to what we needed. It has a very responsive design and the most user-friendly PM software interface Ive ever seen. I can have complete control which allows me to fine-tune every aspect of a project. Hence, it is easier to finish more projects on schedule and under budget. We have a dedicated IT team, so setting up the software was a breeze and users’ onboarding was very smooth as well.
Cons
Theres no real improvement that comes to my mind, at least features-wise. The software works perfectly and accomplishes a lot while staying within our expense limits. The only area for improvement I can think of, is in terms of looks, but this isnt what the software is meant for. It would just feel a whole lot better if it received a UI refresh to match the OS, for example. And the way WorkOtter works, if they decide to make this change, it will be swift and timely.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kate G.
Construction, 11-50 employees employees
Oct 29, 2022
Platform to grow with
Platform to grow with
Pros
Beautiful, easy to use dashboards are so customizable. Predictive portfolio is a blessing when it comes to managing and allocating work to different teams and organized forecasts tells you clearly the hours worked.
Cons
It can be a lot to take in at first. Some minor adjustments had to be made when we wanted to fully implement the software.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Amelia N.
Hospitality , 2-9 employees
Jul 22, 2022
Definitely makes my workflow easier
Definitely makes my workflow easier
Pros
Workotter expertly takes care of your tasks and lets you manage the assignments of resources while managing multiple clients. Team forecasts help us figure out whether a project has been over or under allocated before our clients figure it out.
Cons
It is not a con but we would appreciate the ability to apply our own theme to match the layout to our branding for internal users.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Andrew M.
Pharmaceuticals, 100-499 employees
Jul 07, 2022
Fast, efficient, collaborative and user friendly
Fast, efficient, collaborative and user friendly
Pros
It makes budget allocation very easy and the fact it is cloud based has been a real plus point for me. We have been using it in a very large group without any issues.
Cons
UI could be improved to make it a bit more attractive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khan S.
Education Management, 1000+ employees
Jun 13, 2022
A right choice for us!
A right choice for us!
Pros
An overwhelmingly great experience. The best thing I can mention about it is its integration with excel. Before switching to workOtter, we were mainly using microsoft apps for all the tasks and the transition has been so smooth!
Cons
It has been such a game changer its hard to find anything bad worth mentioning.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kristina H.
Environmental services, 2-9 employees
Jun 04, 2022